Version: Date: December 2016

Transcription

1 How to download documentation from Geneko website Version: Date: December

2 This User Manual is made for users of Geneko s products. It contains detailed information on the process of registering, logging and downloading documents and software from web site. 1 If you are not registered user, hover over the Support section in the main menu bar and you will get the window (as shown on Figure 1) where you can register on the website by clicking on Register as a new user. Alternatively, you can register by clicking on the link Register above the main menu. Completion of the registration process is explained in the section 2 of this manual. If you have already registered as a user, you can log in by entereing your credentials into and Password fields and click on the Log In button. The download procedure is explained in the section 4 of this manual. If you forgot your password, you can always ask for the new one by clicking on the Forgot Password link. You should then enter your address used when registered on the website and the new password will be sent to you to the same address. Figure 1 - Links for registering on the website 2 After clicking on the Register as a new user. or Register the following window will appear (Figure 2) where you are asked to enter your data. The required fields are marked with an asterisk. In the Products section you will choose one or more product groups for which you want to download the documentation by checking the checkboxes next to their titles. Optionally, you can unsubscribe to the mailing list for receiving s on selected product groups otherwise you can undo already checked box in front of this option. At the end, click the Submit button. Figure 2 - Enter your data 2

3 If all of the data is entered properly, you will come to new window as shown on the left (Figure 3). The message Authorization link is sent by mail means you will now have to activate the account by clicking on the link you received by which you entered in the registraion process. By activating the registration, the following window will appear (Figure 4). The message Authorization complete means you can now enter your credentials and log in to Support portal by clicking on Login button. Figure 3 - Authorization link sent Figure 4 - Authorization complete 3 If you have completed the registration and login process successfully, new window will appear (Figure 5) which is your control panel where you can manage your account. On the left hand side of the control panel you can choose which documents you want to download (more on this from section 4). In the middle you will find your data and choices and you can modify them. Upon modifying, click on the Save button to save your settings. On the right you will find the section where you can type your comment and send it by clicking on the Send button. Figure 5 - Control panel for the registered user 3

4 4 You can choose your documents by choosing sections from drop-down menus where at first you choose Product Group, then Product Category and finally the Product itself for which you want to download documentation - as shown on the screenshot below. Figure 6 - Choosing your product 5 After selecting the product for which you want to download documentation, in the middle of the screen you will get the links to particular files for the selected product as shown on the screenshot below (Figure 7). In our example, we selected GWG Gateway as the product. By clicking on each of the links you will download one document - Quick Start Guide, User Application Examples or User Manual. Figure 7 - Download your document 6 After you have downloaded documents you need, you can log out by clicking on the link Logout in the website header as shown below (Figure 8). Figure 8 - Logging off 4

5 UM Download Rev. A Dec 16 GENEKO Bul. Despota Stefana 59a Belgrade Serbia Phone: , Fax: support@geneko.rs