Registrations Participant Logins. Existing Participants No Active Account

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1 This Rugby Link self-help guide explains the process of how participants can create Rugby Link participant portal accounts, how participants can upgrade to an login or change their login, as well as linking and unlinking participant accounts. InteractSport have updated their login process in August InteractSport Logins FAQ page will also assist including questions such as how to reset your password, reset an expired login invite, updating login ID to your new address and linked accountshttp://support.interactsport.com/display/public/log/logins+faq. Summary of major changes: addresses will need to be confirmed during the online registration process Admin and participant links will expire after 24 hours Admin and participant portals clearly identifiable Existing Participants No Active Account Navigation in Rugby Link: Ensure you are logging on as a Participant Click Create a Rugby Link Portal participant login NOTE: Existing participants without an active account are able to create their own login via the Rugby Link Public Portal login screen. Participants who do not exist (and do not have a Rugby Link record) will need to be entered into the system by an administrator or via the online registration process prior to creating an account. Page 1

2 Enter your address Click Send NOTE: the participant is sent an to create their account using their as their login ID NOTE: Other participants with the same address attached to their record will be listed here. The participant has the option of linking these accounts under the single login ID, which also create the account for the other participants. Particularly useful for linking family members under the single login ID. Existing Participants Numeric Login ID NOTE: There was no major change with numeric login IDs. Participants can continue using their numeric ID but cannot link other participant records unless they are upgraded to use an address instead. Page 2

3 Existing Participants Upgrading to Login Navigation in Rugby Link: Login using the existing numeric login ID and password Click Login Click Forgot your Login details or password if login details are required A pop-up will appear, Enter your address or ID Click Go Page 3

4 Once logged in, click on your name (top right of screen) Click Change your login account details Click here to convert your login ID to use your address Page 4

5 Click Generate Confirmation will appear at the top of the screen Once the validation takes place, the login will be converted and the participant can immediately use their existing password and to login Page 5

6 Existing Participants Linking Accounts NOTE: Accounts can be linked under a single login ID when other participant records exist and have the same address as an existing login participant account. The linking of accounts is optional and allows for an easier login process, plus the ability to seamlessly switch between accounts. Accounts can be unlinked at any time. Navigation in Rugby Link: Login using your and password Click Login Page 6

7 Once logged in, click on your name (top right of screen) Click Link or unlink records NOTE: linking accounts via this method is independent of any Family Relationships that exist it does not create or effect existing Family Relationships in any way A list of participants using the same address will appear and will be available to link Click Search for other records to Link Page 7

8 Click checkbox under Link Click Link Selected Records A list of linked participants will display on the screen Click Update Confirmation will appear at the top of the screen Page 8

9 Once accounts are linked, you can easily switch between participants via the name drop down (top right) NOTE: The default account that is displayed will be the last record that was selected upon logging out NOTE: account linking is not restricted to a single sport database. Any participant using the same address as the logged in participant across the entire system can be found and linked Page 9

10 Existing Participants Unlinking Accounts Navigation in Rugby Link: Login using your and password Click Login Page 10

11 First step is to Edit the Participant Profile of the person being unlinked Change the of the participant to an address that is UNIQUE to Rugby Link Click Update Page 11

12 Confirmation will appear at the top of the screen Return to an alternative Participant on the account Click on your name (top right of screen) Click Link or unlink records Click Unlink next to desired account to be removed from the original login Confirmation will appear at the top of the screen NOTE: The unlinked record will need to CREATE a participant login via the login screen or contacting their Club administrator Page 12

13 Existing Participants Changing Login ID Navigation in Rugby Link: Login using your OLD and password Click Login Click your Name dropdown on top right Click Change your login account details Page 13

14 Enter new Login ID Click Update Click Generate Page 14

15 An will be sent from Results Vault. Please follow the instructions within the to update your Login ID Page 15

16 Online Registration Return User Navigation in Rugby Link: unique URL sent by Club admin When logging in with a linked account via an online registration form the participant will be given the option to select the linked participant they wish to register after logging in Enter Login ID and Password Click Log in Page 16

17 Online Registration First Time Participant Navigation in Rugby Link: unique URL sent by Club admin If a new participant creates an account during the online registration process and uses an address that is already being used as a participant login, these accounts will automatically be linked If the participant s is not already in use as a login ID, an initiation will be sent to create a login account *As of 4 September 2017 For more information, visit or contact InteractSport Support/ Rugby Link Support Team. Page 17