NeriumTV is currently available in US and contains US English and US Spanish content.

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Francis Mason
6 years ago
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1 NeriumTV FAQ WHAT IS NERIUMTV? NeriumTV is Nerium s latest business-building application that gives you and your prospects a convenient way to access and view Nerium videos, including the Nerium Experience, This is It, and Product and Product Application Videos. Search and download the NeriumTV app through your media streaming device to begin accessing exclusive Nerium content. WHAT IS A MEDIA STREAMING DEVICE? Any device that streams media to your TV using the internet, such as a Roku, Google Chromecast, or an Amazon Fire TV Stick. You can also access NeriumTV through Apple TV and Smart TVs. WHO HAS ACCESS TO NERIUMTV? NeriumTV is currently available in US and contains US English and US Spanish content. WHERE CAN I BUY A MEDIA STREAMING DEVICE? Streaming devices can be purchased from any store that sells electronic devices, such as Wal-Mart, Best Buy, Amazon, etc... DO I NEED AN INTERNET CONNECTION TO USE A MEDIA STREAMING DEVICE? Yes. Internet service is required to stream media from your device to your TV. HOW FAST OF AN INTERNET CONNECTION WILL I NEED TO STREAM? The streaming device you choose to buy will explain the speeds necessary for optimal connectivity. You can test your internet strength at httpsa://fast.com/. IS CABLE OR SATELLITE REQUIRED FOR A MEDIA STREAMING DEVICE? No, streaming devices use the internet to gain access to digital content. Cable or satellite subscriptions may give you more access to movies and TV shows, but that is available as a separate subscription option not necessary for NeriumTV. DO I NEED A SMART TV TO UTILIZE A MEDIA STREAMING DEVICE? No. A streaming device gives a non-smart TV many of the same capabilities as a Smart TV. HOW CAN I ACCESS ANOTHER MARKET S VIDEOS? The media streaming device will display videos based on your country, selected under your Account Settings. Update your settings to switch to another market. WILL NERIUMTV WORK ON SAMSUNG SMART TVS? No, unless the Samsung TV is powered by a Roku operating system. WHO CAN I CONTACT TO SUBMIT ADDITIONAL INQUIRIES ABOUT NERIUMTV? For technical difficulties, contact your device s manufacturer. For all other inquiries, NeriumTV@nerium.com.

How to add Nerium app to Amazon Fire Device 1) Search for the Nerium app with an app or remotea: Amazon Fire TV RemoteA: Select Search from

Amazon Fire TV Voice RemoteA: Press the Voice button on your remote to search using your voice or press up.

Fire TV Remote AppA: Press and hold the Voice icon, drag the icon down, and then say the name Nerium to locate the app.

2 How to add Nerium app to Amazon Fire Device 1) Search for the Nerium app with an app or remotea: Amazon Fire TV RemoteA: Select Search from the Home screen and use the onscreen keyboard to type Nerium in the search terms. Amazon Fire TV Voice RemoteA: Press the Voice button on your remote to search using your voice or press up. Or select Search from the Home screen to use an onscreen keyboard. Fire TV Remote AppA: Press and hold the Voice icon, drag the icon down, and then say the name Nerium to locate the app. You can also tap the Keyboard icon to use an onscreen keyboard. 2) From your search results, select the Nerium app to view its overview page. 3) Select Download. When the download is complete, the button will change to Open. 4) Select Open to begin using the app. The app will now be available in Your Apps Library on the main Apps screens.

3 Apple TV 1) Launch the App Store app from your Home screen. 2) Select the Search tab. 3) Search by keyword, Nerium, to locate the app. 4) Click on the app icon. 5) Click on Install. 6) Once downloaded, select Open to launch the app.

Roku Device 1) Press on your remote to open the main screen.

3) Scroll to the option, Search Channels, and search by keyword, Nerium.

5) If you have a Roku account PIN, then you will be required to enter it.

how to create a PIN for your Roku account.

4 Roku Device 1) Press on your remote to open the main screen. 2) Scroll up or down and select Streaming Channels to open the Channel Store. 3) Scroll to the option, Search Channels, and search by keyword, Nerium. 4) Select Add Channel to install the channel on your Roku device. 5) If you have a Roku account PIN, then you will be required to enter it. If you do not have a PIN and wish to protect against unauthorized purchases, learn how to create a PIN for your Roku account. 6) If your payment information is out-of-date, it will need to be updated in your Roku account. * Note that these same instructions can be used to access NeriumTV via your SmartTV.

Roku Device from the Web When you are not in front of your Roku

smartphone. 1) Go to channelstore.roku.com.

5 Roku Device from the Web When you are not in front of your Roku device, you can access the Channel Store from your computer or smartphone. 1) Go to channelstore.roku.com. 2) At the top of the site is a selection of categories and genres to explore. Below that you can enter the keyword, Nerium, in the Search channel box to locate the channel. 3) Select Add Channel under Nerium TV.

XFINITY On Campus: Campus Technical Support Guide

XFINITY On Campus: Campus Technical Support Guide XFINITY On Campus Campus Technical Support Guide 1 AGENDA XFINITY On Campus Overview Navigation Upgrades & Features Support and Escalation Troubleshooting Steps Support Portal https://support.xfinityoncampus.com