HP RP5800 Installation Guide

Transcription

1 HP RP5800 Installation Guide One Blue Hill Plaza, 16th Floor, PO Box 1546 Pearl River, NY PC-AMERICA, (Voice) (Fax) This document provides step-by-step instructions for setting up your HP system, which can include the following components: The RP5800 Terminal The HP Standard Duty Cash Drawer The Epson T88V USB Receipt Printer The HP 2D Imaging Barcode Scanner The HP Touchscreen The HP POS Keyboard with MSR The HP POS Pole Display 1 P a g e

2 Table of Contents Hardware Ports HP Cash Drawer Epson TM-T88V Receipt Printer HP 2D Imaging Barcode Scanner HP Touchscreen HP POS Keyboard with MSR HP OPOS Pole Display 2 P a g e

3 RP5800 Hardware Ports Front Ports 3 P a g e

4 Rear Ports 4 P a g e

5 Installing the HP Cash Drawer Note: No drivers are required to install the Cash Drawer The cable to install the cash drawer should have a small end (RJ11) and a big end (RJ45). (Pictured Left.) 1. Plug the big end of the cable into the underside of the HP cash drawer. 2. Plug the small end of the cable into the back of your receipt printer. 5 P a g e

6 Installing the EPSON TM-T88V Thermal Receipt Printer The following document covers the installation and setup of Epson printers in Windows in both 32 and 64 bit environments. Although this guide is for those running Windows 8, this is a universal Epson driver that will work with Windows XP, Vista, and 7 32 and 64 bit. Please download and save the required.zip file from the link below. The.zip file contains all the files necessary to install the Windows drivers for Epson printers. When the download has completed, extract the files to your desktop or directory of your choosing. 6 P a g e

7 Installing the Epson driver for Windows 8 *NOTE* PLEASE MAKE SURE THE PRINTER IS TURNED OFF DURING INSTALLATION. Locate the downloaded files you extracted earlier. Right-click APD_455dE.exe and choose Run as Administrator 1. Once the driver opens, it will go through a loading screen. Wait until this completes before continuing to the next steps. 7 P a g e

8 2. Click Next > 3. Select I accept the terms of the license agreement then select Next > 8 P a g e

9 4. Select Minimum (Recommended) then select Next > 9 P a g e

10 5. On this screen, select Add to view the list of printers. 6. To find your model, click on the drop box next to Select Driver. 10 P a g e

11 7. Scroll down and select EPSON TM-T88V Receipt. 8. After selecting Epson TM-T88V Receipt the Printer Name will automatically be filled. 9. Select Create a USB port Selecting Set as Default Printer is optional. 10. Select Next > 11 P a g e

12 11. Select Next > 12. When installation is finished, select Finish **Now you can turn your printer on.** When the printer is powered on, windows will install the drivers for the printer. This will allow Windows to see the printer in Devices and Printers. 12 P a g e

13 Configuring your Epson printer 1. On the Desktop, hover your mouse on the upper-right or lower-right corners of your screen for the Windows 8 charm bar to appear. 2. Select Settings. 3. Select Control Panel. 4. Select View devices and printers under Hardware and Sound. 13 P a g e

14 5. Right-click on the EPSON TM-T88V Receipt printer and select Printer properties. 6. To ensure the printer is printing properly, you must do a test page. 1. From the General tab 2. Select Print Test Page 7. When the test page prints, select OK. 14 P a g e

15 Next, you ll adjust how the receipt paper is cut. 8. On the Devices and Printers window, right-click the printer again and select Printing Preferences. 9. Select the Document Settings tab and click Paper Conservation: <Top & Bottom> 10. On the box below, click Top & Bottom 15 P a g e

16 11. Within the Document Settings tab again, click Paper Source: <Document[Feed,Cut]> 12. On the box below, click Document[NoFeed,NoCut] 16 P a g e

17 13. Select the Barcode tab and from the drop down next to Font Name, select Barcode4 14. Then from the options below, make sure the Type is set to Code39 and select the box Advanced settings below 15. Within the Advanced Settings for Barcode4, there are two elements that need to be changed: 1. Element Width to 2 2. Element Height to Select OK. To save all settings, click Apply and OK on the Printing Preferences. 17 P a g e

18 Configuring CRE/RPE to print to the new Epson printer Now you re ready to set up your printer in CRE/RPE. 1. Start the CRE/RPE program. 2. Select the Manager/Options and enter your password (where applicable). 3. Select Setup on the left then Friendly Printer Setup and re-enter your password if necessary. 4. Within the box labeled Select Friendly Printer, select Receipt. 5. Select the EPSON Receipt Printer in the Select Local Windows Printer list on the right. 18 P a g e

19 6. Select Epson Thermal Receipt Printer as the Printer Type. 7. Select Cut receipt at this Station under Printer Options. 8. Select Print logo on receipts at this station then select the logo file you would like to print on receipts (if applicable). Note: The Pixel aspect ratio for the logo must be 1:3 (i.e. if the image has a 100px height then the width must be 300px). If the image you are using is not in that aspect ratio then it will be distorted. 9. Select Save & Exit. Note: the printer used here is an example. Cash Drawer Configuration 1. Select the Manager or Options button and enter the administrator password (default: admin) where applicable. 2. Select Setup > Setup Screen. 19 P a g e

20 3. Select the Hardware tab then Page1 below. 4. Under Cash Drawer select Open Default Drawer 5. Under Default Cash Drawer Port select the appropriate port that your receipt printer is connected to which in this case would be USB Receipt Printer. 6. Select Update. 20 P a g e

21 Check Open Drawer Status Option Note: This option is only if you are using an Epson TM-T88 series receipt printer. 1. Select the Manager or Options button and enter the administrator password (default: admin) where applicable. 2. Select Setup > Setup Screen. 21 P a g e

22 3. Select the Hardware tab 4. Select Page1 5. Under Cash Drawer, select Check drawer open status (Epson TM-T88 only). This option will prevent any new transactions from occurring until the cash drawer has been closed. If you are prompted to close the cash drawer when it is already closed, re-enter the Setup Screen and check Use alternate cash drawer status check, in addition to the Check drawer open status option. 6. When finished, select Update Printing Barcodes on Receipts 1. Select the Manager or Options button and enter the administrator password (default: admin) where applicable. 2. Select Setup > Setup Screen. 22 P a g e

23 7. Select the Receipt tab 8. Check Print Bar Code on On-Hold Receipts 9. Check Print Bar Code on Complete Receipts 10. Select Update to save your changes You are now ready to use your printer and cash drawer. 23 P a g e

24 HP 2D Imaging Barcode Scanner This document contains barcodes for resetting the HP USB Barcode Scanner to factory defaults and for simulating a carriage return (pressing the Enter key). You can also configure the barcode scanner to scan Driver Licenses. Note: This barcode scanner has to ability to scan barcodes directly from a computer screen. HP Part Number: BW868AA 24 P a g e

25 Resetting the HP 2D Imaging Barcode Scanner to Factory Defaults Scan this barcode to reset all scanner parameters to factory defaults: Simulating Carriage Return (Enter Key) Note: Scanning the Set All Defaults barcode does not change the interface type If a carriage return/enter is required after each scanned bar code, scan the following bar codes in order: 25 P a g e

26 26 P a g e

27 27 P a g e

28 Driver License Configuration Barcodes Scan the following barcodes in order. This will configure the barcode scanner to scan Driver Licenses. Enter Configuration Advanced Formatting/ Label Edit Script Enable: Enabled Line 1 Line 2 28 P a g e

29 Line 3 Line 4 Line 5 29 P a g e

30 Line 6 Line 7 Line 8 30 P a g e

31 Line 9 Line 10 Line 11 Line P a g e

32 Line 13 Line 14 Line P a g e

33 Line 16 Line 17 Line 18 Line P a g e

34 Line 20 Line 21 Line P a g e

35 Exit Configuration 35 P a g e

36 Configuring the barcode scanner in CRE/RPE Note: This setting is only available in CRE/RPE version and higher. 1. Go to Options/Manager then select Setup then Setup Screen. 2. Select Hardware the Page In the ID Scanner section, Select the radio button for Honeywell/Metrologic/HP Imager. 4. Select Update to save this change. 36 P a g e

37 HP L5006tm/L5009tm Touchscreen HP L5006tm/L5009tm Touchscreen Install and Calibration 1. Open the Elo Touchscreen Setup 2. Select Default and select Next. 37 P a g e

38 3. Select Install USB Touchscreen Drivers. 4. Select Next. 5. Select Yes to agree to the License Agreement. 38 P a g e

39 6. Put a check in Calibrate ELO Touchscreen monitors, then select Finish. 7. Touch the center of each target as it appears on the screen, starting with the upper left (do not double tap). 39 P a g e

40 8. Tap anywhere on the screen one last time to confirm the cursor follows your finger, then tap on the green check to save the calibration settings. 40 P a g e

41 HP POS Keyboard with MSR HP Part number: FK218AA This document covers configuring the integrated MSR on a HP POS Keyboard to read tracks 1 and 2. Note: Before Installing and configuring the HP POS Keyboard please make sure the device is connected. 41 P a g e

42 HP POS Keyboard with MSR You can download HP Tools from: p You can also download the.ccf file that is used to program the MSR for Track 1 and Track 2: figurationfiletrack1and2.zip 1. Run the install file. 42 P a g e

43 2. Select English then select OK. 3. Select Next. 43 P a g e

44 4. Select I accept the license agreement 5. Then select Next. 6. Have Designer selected, the select Next. 44 P a g e

45 7. Select Next to install the application. 8. Select Finish. 45 P a g e

46 9. At this point, you will be prompted to restart the system. Select Yes to restart the system. 46 P a g e

47 After the computer restarts, open the HP Designer software: 1. Select Modify active configuration of a keyboard and then select Next. 2. Leave Do not confirm read or write of configuration unchecked. 3. Select Next. 47 P a g e

48 4. Select the Magnetic card tab on the left. 5. Then Select Open. We are going to load the.ccf file that will program the MSR for Track 1 and Track Select the Hp keyboard with MSR Track 1&2.ccf file. 7. Select Open. 8. Select Activate, which will send the new configuration information to the keyboard. 48 P a g e

49 9. Leave Do not confirm read or write of configuration unchecked. 10. Select Next. 11. The configuration is now saved. 49 P a g e

50 12. A Test window will pop up, swipe a card to test. The first line should start with "%" and end with "?" And the second line should start with ";" and with "?" The MSR is now programmed for Tracks 1 and 2. You can now exit the HP Designer. 50 P a g e

51 Manually Enabling Track 1 and Track 2 If loading the.ccf file does not work, follow these steps to manually enable Track 1 and Track Open the HP Designer software, Select Modify active configuration of a keyboard and then select Next. 2. Leave Do not confirm read or write of configuration unchecked. 3. Select Next. 51 P a g e

52 4. Select the Magnetic card tab on the left. 5. Under Tracks select Track 1 and then make sure that Enabled is checked. 6. Under Header make sure that Enabled is checked. 7. Under Terminator make sure that Enabled is checked. 52 P a g e

53 8. Under Track 1 Header select Edit. 9. Press the Shift key using the on screen keyboard then the 5 key, select OK. 53 P a g e

54 10. Under Header the following should be in the field: Shift left Under Track 1 Terminator select Edit. 12. Press the Shift key using the on screen keyboard then the / key, finally select the Enter key, and then select OK. 54 P a g e

55 13. Under Terminator the following should be in the field: Shift left / Enter 14. Under Tracks select Track 2 and then make sure that Enabled is checked. 55 P a g e

56 15. Under Tracks select Track 2 and then make sure that Enabled is checked. 16. Under Header make sure that Enabled is checked. 17. Under Terminator make sure that Enabled is checked. 18. Under Track 2 Header select Edit. 56 P a g e

57 19. Press the Semicolon (;) key using the on screen keyboard then, select OK. 20. Under Track 2 Terminator Select Edit. 21. Press the Shift key using the on screen keyboard then the / key, finally select the Enter key, and then select OK. 57 P a g e

58 22. Under Header the following should be in the field: ; 23. Under Terminator the following should be in the field: Shift right / Enter 24. Select Activate, which will send the new configuration information to the keyboard. 25. Leave Do not confirm read or write of configuration unchecked. 26. Select Next. 58 P a g e

59 27. The configuration is now saved. 13. A Test window will pop up, swipe a card to test. The first line should start with "%" and end with "?" And the second line should start with ";" and with "?" 59 P a g e

60 You can now exit the Design Wizard. 28. Click File then click Exit. The MSR is now programmed for Tracks 1 and 2. You can now exit the HP Designer. 60 P a g e

61 HP Pole Display OPOS Installation Note: The Hp pole display requires you to be on V12.0 or higher. 61 P a g e

62 Installing Microsoft POS for.net The installer for Microsoft POS for.net can be downloaded at: 1. Run the installer and select Install. 2. Enter a User Name and Organization and select Next. 3. Select Accept. 62 P a g e

63 4. Select Typical and then Next. 5. Select Install. 6. Select Finish. 63 P a g e

64 Installing HP OPOS Driver The OPOS driver for the HP can be downloaded from: 1. After downloading the driver extract and then Rightclick the installer and select Run as Administrator. 2. Select Yes to the prompt. 3. Select Next. 4. Select I accept the terms in the license agreement. 5. Select Next. 64 P a g e

65 6. Select the location to save the install files and select Next. A README.txt file will open which will give you instructions on what to do next, Please follow the steps in this doc to install the pole display correctly with CRE. At this point you will need to be logged in as an Administrator. 7. Navigate to the following folder: C:\SWSetup\SP Right-click the VFD_Services_Halt.BAT file and select Run as Administrator. 9. Select Yes to the prompt. 10. Reboot the computer. 65 P a g e

66 11. Navigate to the following folder: C:\SWSetup\SP53534\OPOS_Drivers 12. Right-click the setup.exe file and select Run as Administrator. 13. Select Yes to the prompt. 14. Select Next. 66 P a g e

67 15. Make sure all the options to be installed are checked and select Next. 16. Select Install to install the Driver. 17. Select Yes, I want to restart my computer now. The computer MUST be restarted. 18. Select Finish. 67 P a g e

68 Configuration in CRE/RPE 10. After the connecting the pole display, start CRE/RPE. 11. Select the Options/Manager and enter your password (where applicable). 12. Select Setup and then Setup Screen and re-enter your password if necessary. 13. Select the Hardware tab. 14. Select OPOS for the Pole Display Type. 15. Select HP POS Pole Display under OPOS Pole Display. 16. Select Update to save your changes. 68 P a g e