Pioneer Stealth Touch S-Line (with integrated Epson printer) Installation and Configuration

Transcription

1 One Blue Hill Plaza, 16th Floor, PO Box 1546 Pearl River, NY PC-AMERICA, (Voice) (Fax) Pioneer Stealth Touch S-Line (with integrated Epson printer) Installation and Configuration 1 P a g e

2 This document provides step-by-step instructions for setting up your Pioneer system, which contains the following components: the Stealth Touch S-Line Terminal, the Integrated MSR, the Integrated Epson Printer, and the touchscreen monitor. 2 P a g e

3 Table of Contents Touchscreen Driver Installation Calibrating the Touchscreen Monitor MSR Configuration MSR Configuration - Enable Configuration Mode MSR Configuration - Carriage Return MSR Configuration - Read Track 2 ONLY MSR Configuration - Testing New Settings Installing Microsoft POS for.net Customer Display Driver Installation Customer Display Configuration and Tests Installing the Integrated Epson Printer Configuration in CRE/RPE Cash Drawer Configuration Printing Barcodes on Receipts EPSON Receipt Printer Troubleshooting 3 P a g e

4 Touchscreen Driver Installation The driver for the touchscreen monitor can be downloaded from: 1. Select Next. 2. Select Install PS/2 interface driver. 3. Select Next. 4 P a g e

5 4. Select OK. 5. Select Install RS232 interface driver. 6. Select Next. 7. Select Next System boot up. 8. Select Next. 5 P a g e

6 9. Select OK. 10. If you are using multiple monitors, select Support Multi- Monitor System. 11. Select Next. 12. Select Next. 6 P a g e

7 13. Select Next. 14. Select Yes, I want to restart my computer now. 15. Select Finish. 16. After the restart you should be presented with the screen to calibrate the monitor. Touch the center of each target to calibrate the monitor. If you do not then please see the next section. 7 P a g e

8 Calibrating the Touchscreen Monitor 1. Select the icon at the bottom right of the monitor (this will be located next to the date time on the taskbar). 2. Select the Tools tab, then select 4 Points Calibration. 3. You should be presented with the screen to calibrate the monitor. Touch the center of each target to calibrate the monitor. 4. When done select OK. 8 P a g e

9 MSR Configuration In order to work with pcamerica s software, all MSR s (magnetic swipe readers) need to read from track 2 only. When swiped into notepad a credit card should look like this (including the carriage return); ; = ? If when swiped in notepad the swipe looks like this; %B ^TEST CARD^ ? ; = ? It is reading from tracks 1 and 2, and the MSR needs to be configured to work with our software. Note: The Configuration for the MSR requires that a PS/2 keyboard be plugged into the port labeled below (make sure the unit is OFF when connecting the PS/2 keyboard): Note: For any configuration we will need to use the numbers above the characters on the keyboard ONLY! 9 P a g e

10 MSR Configuration - Enable Configuration Mode To enable configuration mode on your MSR we will need to open Notepad after connecting the MSR to the Computer. To open notepad and enable configuration mode follow the directions below: 1. Select Start. 2. Select All Programs. 3. Select Accessories. 4. Select Notepad. After Notepad has opened please press the following keys on your PS/2 Keyboard: CTRL+ALT+F10 You will now be in configuration mode. 10 P a g e

11 MSR Configuration - Carriage Return After entering the Configuration Mode (see: Enable Configuration Mode): Note: Only use the numbers on your keyboard above the characters (see: MSR Configuration). **** configuration mode **** 1:set interface 2:set magnetic string 3:set string editing 4:set buzzer 5:reset to default 6:show status ration 0:exit setup mode 1:set enable tracks 2:set require tracks 3:carriage return 4:transmit ss/es 5:caps lock 6:track output order 7:change carriage return code 8:output cr if read nothing 9:raw data output 0:back **** carriage return **** 1:don't send carriage return 2:after all tracks 3:after each track 4:after all data 0:back 1:set enable tracks 2:set require tracks 3:carriage return 4:transmit ss/es 5:caps lock 6:track output order 7:change carriage return code 8:output cr if read nothing 9:raw data output 0:back **** configuration mode **** 1:set interface 2:set magnetic string 3:set string editing 4:set buzzer 5:reset to default 6:show status 7:set keyboard configuration 0:exit setup mode 1. Select 2 on your keyboard to choose set magnetic string. 2. Select 3 on your keyboard to choose carriage return. 3. Select 3 on your keyboard to choose after each track. 4. Select 0 on your keyboard to choose back. 5. Select 0 on your keyboard to choose exit setup mode you should hear a long BEEP. 6. Exit Notepad. Note: You MUST exit the configuration mode and Notepad before performing any tests. 11 P a g e

12 MSR Configuration - Read Track 2 ONLY After entering the Configuration Mode (see: Enable Configuration Mode): Note: Only use the numbers on your keyboard above the characters (see: MSR Configuration). **** configuration mode **** 1:set interface 2:set magnetic string 3:set string editing 4:set buzzer 5:reset to default 6:show status ration 0:exit setup mode 1:set enable tracks 2:set require tracks 3:carriage return 4:transmit ss/es 5:caps lock 6:track output order 7:change carriage return code 8:output cr if read nothing 9:raw data output 0:back 3. Select 2 on your keyboard to choose track Select 2 on your keyboard to choose set magnetic string. 2. Select 1 on your keyboard to choose set enable tracks. 1:set enable tracks 2:set require tracks 3:carriage return 4:transmit ss/es 5:caps lock 6:track output order 7:change carriage return code 8:output cr if read nothing 9:raw data output 0:back **** configuration mode **** 1:set interface 2:set magnetic string 3:set string editing 4:set buzzer 5:reset to default 6:show status 7:set keyboard configuration 0:exit setup mode 4. Select 0 on your keyboard to choose back. 5. Select 0 on your keyboard to choose exit setup mode you should hear a long BEEP. 6. Exit Notepad. Note: You MUST exit the configuration mode and Notepad before performing any tests. 12 P a g e

13 MSR Configuration - Testing New Settings 1. Open Notepad. 2. Swipe the card through the attached MSR. 3. When swiped into notepad it should read like this (including the carriage return); ; = ? 13 P a g e

14 Installing Microsoft POS for.net The installer for Microsoft POS for.net can be downloaded at: Double-click the installer and follow these steps: Select Yes. Select Browse and select a folder to unzip all files to. Select Unzip. Navigate to the folder containing the unzipped files. Double-click on Setup.exe. Select Install. 14 P a g e

15 Provide a user name and organization. Select Next. Select Accept. Select Next. 15 P a g e

16 Select Install. Select Finish. 16 P a g e

17 Customer Display Driver Installation The driver for the pole display can be downloaded from: 1. Select Next. 2. Select Yes I Accept the terms of the License Agreement!. 3. Select Next. 4. Select Finish. 17 P a g e

18 Customer Display Configuration and Tests 1. Connect the Customer Display to an available Serial (COM) port on your computer, i.e. COM1. 2. After running the driver installation file this application should open automatically, if it does not then see below. 3. Select the Line Display(s) 4. Select the default Device Name (pposdisp). 5. Make sure that Device Type is selected as Aedex- COM1 (as the display is connected to COM1). 6. Select the Test button. 7. Select the Update Display button. 8. Pioneer POS Line Display will be scrolling across the display. 9. Select Close to exit. If the Application doesn t automatically start then please do the following: Select Start. Select Programs. Select PPOS OPOS. Select PPOSConfig. 18 P a g e

19 10. Open CRE and select Manager from the Login Screen. Enter your login information if prompted. 11. Select Setup then Setup Screen. 12. Select the Hardware tab. 13. Under Pole Display Type select OPOS. 14. Under OPOS Pole Display use the dropdown to select pposdisp. 15. When finished select Update. 19 P a g e

20 Installing the Integrated Epson Printer The driver for the integrated Epson Printer can be downloaded from: 1. After running the installer, select Next. 2. Select I accept the terms of the license agreement. 3. Select Next. 20 P a g e

21 4. Select Standard. 5. Select Next. 6. Select Add. 7. Use the dropdown to select the EPSON BA-T500IIPP Receipt - English. 8. Give the printer a name. 9. Select Create a USB port under Port Type. Note: Optionally you can select to set this printer as the default in Windows. 10. Select Next. 21 P a g e

22 11. Select Next. 12. Select Next to begin installing the files. 13. Select Finish. 22 P a g e

23 You can now turn the printer back on. 1. Select Start Control Panel Printers and Faxes. 2. Right-click on the EPSON Receipt printer (BA-T500IIPP) and select Properties. 3. Select the Ports tab. 4. Verify the port your EPSON Receipt printer is connected to is a USB port (e.g. ESDPRT001) and select Apply. Note: If the printer is already selected and the Apply button is disabled, just continue to the next step. Now you can print a test page to ensure that your printer is set up correctly. 1. Select the General tab. 2. Select Print Test Page. Note: If your test page fails to print, see the Printer Troubleshooting section below. 23 P a g e

24 Next, you ll adjust how the receipt paper is cut. From the same Printer Properties window, General tab: 1. Select Printing Preferences. 2. Select the Document Settings tab. 3. At the bottom of the window select Paper Conservation. Then select Top & Bottom. 4. Select Paper Source. 5. At the bottom of the window select Document[NoFeed,NoCut]. 24 P a g e

25 Finally, you need to set the properties for the Barcode font. 1. Select the Barcode tab. 2. Select Barcode4 from the Font Name drop-down list the Type should be Code Select the Advanced settings button. 4. Element Width to Set the Element Height to Select OK three times to finish configuring the printer. 25 P a g e

26 Configuration in CRE/RPE Now you re ready to set up your printer in RPE/CRE. 1. Start the RPE/CRE program. 2. Select the Options/Manager and enter your password (where applicable). 3. Select [4] Setup [L] Friendly Printer Setup and re-enter your password if necessary. 4. Select Receipt in the Select Friendly Printer list on the left. 5. Select the EPSON BA-T500IIPP Receipt in the Select local Windows printer list on the right. 6. Select Epson Thermal Receipt Printer as the Printer Type. 7. Select Cut Receipt at this Station. 8. Select Print logo on receipts at this station then select the logo file you would like to print on receipts (if applicable). Note: The Pixel aspect ratio for the logo must be 1:3 (i.e. if the image has a 100px height then the width must be 300px). If the image you are using is not in that aspect ratio then it will be distorted. 9. Select Save & Exit. 26 P a g e

27 Cash Drawer Configuration 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Setup then, Setup Screen. 4. Select the Hardware tab. 5. Select Page1. 6. Under Cash Drawer select the radio button that says Open Default Drawer. 7. Under Default Cash Drawer Port select the appropriate port that your receipt printer is connected to (USB Receipt Printer). Note: If the port that your printer is connected to is selected and the cash drawer is not opening, try setting the port as the USB Receipt Printer. 8. Select Update. 27 P a g e

28 Printing Barcodes on Receipts 1. Select the Manager or Options button. 2. Enter the administrator password (default: admin) where applicable. 3. Select Setup then, Setup Screen. 4. Select the Receipt tab. 5. Check Print Bar Code On On-Hold Receipts. 6. Check Print Bar Code On Complete Receipts. 7. Select Update to save your changes. 28 P a g e

29 EPSON Receipt Printer Troubleshooting If your test page fails to print, you most likely have one or more conflicting ports configured. Please follow the steps below. 1. Select Start Control Panel Printers and Faxes. 2. Right-click on the EPSON Receipt Printer and select Properties. Note: If you have more than one of the same receipt printer listed (e.g. EPSON BA-T500IIPP Receipt and EPSON EPSON BA-T500IIPP Receipt(1), delete all except the unnumbered listing. Right-click on the duplicate printer name(s) and select Delete. 3. Select the Ports tab 4. Check the first corresponding port for the printer that you have (e.g. LPT1, COM1, ESDPRT001). 5. Select the General tab. Select Print Test Page if the test page prints correctly, you can return to the CRE/RPE software and configure the printer there. If the test page still does not print correctly, return to the Ports tab and continue from Step 4 above with the next unchecked corresponding printer port. 29 P a g e