e-business on demand Competitive Technical Briefing Portal-Based Collaboration

Transcription

1 e-business on demand Competitive Technical Briefing Portal-Based Collaboration

2 What is a Portal? Enable Users......from Any Device.....to Use Portals as the Integration Point......to Work with Business Functions and Data Employees Commercial and External Feeds Customers Portlets Structured and Unstructured Data Suppliers People and Partners Partners Portal Server Applications WebSphere Application Server A personal dashboard into the business!

3 Portal-Based Collaboration New generation of technology is changing cost dynamics of providing collaboration solutions Browser/Portal combination is lower cost, easier to deploy, and provides better integration than traditional desktop solutions

4 What Makes Portal-Based Collaboration Better? Desktop-Centric Clients Portal-Centric (server-based) Messenger Windows XP Office 2003 Outlook IE browser 5.5+ InfoPath Client Browser Servers Live Communications 2003 Exchange 2003 SharePoint Services 2003 SharePoint Portal 2003 SQL Server 2000 Windows Server 2003 WebSphere Portal Server Chat/Meeting Teamroom Database Servers Separate client required for each application Multiple windows with different user interface and interaction Expensive to deploy and maintain No separate client required Integrated user interface and interaction through portal desktop Lower deployment and maintenance costs

5 Friendly Finance and Collaboration We need our employees to collaborate more effectively so we can respond more quickly to new market opportunities Lotus collaboration solutions can make your people more productive and improve your business efficiency Friendly Finance IBM

6 New Approach Needed Developing the Online Mortgage Application Business Plan: 1. Communicate with colleagues by about new business opportunities 2. Identify right people to solve problems using directory lookup 3. See availability of peers and utilize instant messaging 4. Collect and organize task and project information in a shared location 5. Work together online to develop business plan document Simple on demand messaging system People finder capability People awareness and integrated instant message function Teamroom facility to facilitate and enhance decision-making process Online meetings and application sharing All delivered to users via a server-based portal!

7 Solution: WebSphere Portal Pulls It All Together Teamrooms, discussion forums Web conferencing, application sharing Company directory News , calendaring and scheduling Chat, IM

8 Portal-based Messaging Server-based , calendar and address book Browser access to functions Cost effective: US$29 per user Implemented on industry standards Java J2EE POP IMAP Highly scalable system LDAP directory integration On demand enabled Self registration Accounts created in realtime Integrated administration Reliable database implementation Lotus Workplace Messaging

9 Portal-based Instant Messaging and Web Conferencing Solutions for both instant messaging and Web conferencing Proven, enterprise-class implementation Core collaborative capabilities Presence awareness Real-time chat (conversation) Web conferencing Multiple device support Person-to-process communications (e.g. bots ) Embedded presence features in other applications Mature product solutions Proven scalability Lotus Instant Messaging Lotus Web Conferencing

10 Portal-based Teamrooms to Coordinate Project Activities Business-ready, self-service Web tool specifically designed for team collaboration Coordination of people, tasks and plans Share ideas and discussions, resolve issues, coauthor and share documents Communicate actions, decisions, findings, and publish captured knowledge Instant user-based creation of secure team workspaces, inside/outside the firewall Integration with Instant Messaging, Web Conferencing, and LDAP directory (including presence awareness) Integration with Lotus Notes and Microsoft Outlook and calendar Administration and statistics available for aggregation of teamrooms Number and size of teamrooms Teamroom ownership and access history Number of current licenses Lotus Team Workplace

11 Portal-Based Capability to Locate Employees Fast Lotus People Finder Perform people search within LDAP directory View organization hierarchy and individual personas Perform advance directory search

12 WebSphere Portal Also Enables Contextual Collaboration for Even Greater Productivity People awareness contextual integration

13 DEMO: Collaborating to Create the Online Mortgage Application Business Plan Rob Market Opportunity Director Online discussion forums and teamrooms correspondence Online Mortgage Business Plan Online meetings Real-time chat WebSphere Portal Server with Lotus collaboration makes it all happen! Locate employees Mortgage Director Dave

14 Manage Documents Easily View, add, delete, modify documents, create folders Approval workflow Versioning Folder and document searching, subscription and access control

15 Find Information With Portal Search WebSphere Portal includes a comprehensive search engine Supports Web crawling, categorization and indexing Provides search result summarization Portlet-based administration and search Optional add-on products available to also search multiple disparate data sources (e.g. databases, flat files, etc.)

16 Productivity Portlets Create or modify common productivity files Document Spreadsheet Presentation Import and export from/to common file types, including MS Word, Excel, PowerPoint Common formatting and application functions available Server-based function - No client required

17 DEMO: Friendly Finance Has Productive Employees Without the Fat Client Portal-wide search Import/export spreadsheet file Modify spreadsheet with productivity portlet FAT CLIENT Publish changes using document manager

18 WebSphere Portal Provides an Integrated Collaboration Platform IBM WebSphere Portal includes: Database (IBM DB/2 Universal Database) LDAP directory (IBM Directory) Portal functions (IBM WebSphere Portal Server) Application server (IBM WebSphere Application Server) Instant messaging (IBM Lotus Real Time Collaboration) Teamroom (IBM Lotus QuickPlace) Optional Components emeetings (IBM Lotus Real Time Collaboration) Server-based mail & calendar (IBM Lotus Workplace Messaging) Knowledge management (IBM Lotus Discovery Server)

19 Whirlpool Implements Portal-Based Collaboration BENEFITS: IT department productivity increased by 46% in 18 months Saved $750,000 in application licensing costs over a one-year period 60% ROI on $6.5 million investment in 2 years Over 10,000 employees take advantage of collaborative tools Insert company Web site screen capture here

20 Microsoft Pushing Desktop-Centric Collaboration Windows XP IM BrowseOffice Mail Office 2003 Messenger Outlook IE browser 5.5+ InfoPath Clients LiveMeeting + Live Communications 2003 Exchange 2003 SharePoint Services 2003 SharePoint Portal 2003 SQL Server 2000 (only available as a hosted service) Windows Server 2003 Servers Updating to Microsoft s current products will require a complete replacement effort for most customers

21 Microsoft Transition Will Not Be An Easy (or Inexpensive) One Deploy Deploy Deploy end of support 31 Dec 04 Exchange 5.5 Windows NT Active Directory for Win2K Exchange 2000 Windows 2000 Active Dir Upgrade Office 2003 Exchange 2003 Windows 2003 AD upgrade... again Office? Yukon (New SQL) New Development Tools Kodiak??? 86% of current Exchange install base is on Exchange 5.5 (5+ year old technology) End-of-support dates are forcing customers to migrate

22 Paying More for Less with Microsoft Exchange function now split into many products Exchange 2003 ( & calendar) Windows SharePoint Services 2003 (Collaborative work) Office SharePoint Portal 2003 (Collaborative work) Office Live Communications 2003 (Instant messaging) Office Live Meeting (emeeting hosting) Office 2003/Content Management Server 2002 (Workflow) SQL Server 2000 (Web Storage System) MSN (Hosted mail & collaboration)

23 Many Microsoft Exchange Customers Migrating to IBM Collaboration Banking, Finance & Securities ABB Hochspannungstechnik Bristol & West Bristol Credit Lyonais Iktisatbank Deutsche Bank Danske Bank Landesbank Baden DKB DnB Norway Gjensidige Sparebanken NOR RSA Bank Commercial Union Liverpool Victoria Insurance Manufacturing/Petro-Chem TESCO Europe TotalFinaElf Agfa Gevaert Abott Labs Hitachi Corus Canon (Schweiz) AG ITRI TSCM ExxonMobil SSL International plc TNT Lt Reltec Corporation Herman Miller, Inc Government/Health Northern Territory Government NRB National Police Agency Singapore Government Tsu-Chi Charity Foundation Brighton & Hove Council Labour Party Administrative Offices of the US Courts

24 Many Microsoft Exchange Customers Migrating to IBM Collaboration Services: ABB Hochspannungstechnik Danfoss Fluid Power RACON SOFTWARE Cegetel Prismant Stäubli Fiends Provident Lonfield Limited Utilities: Corus Ijmuiden Danfoss Fluid Power Furukawa Electric Co Ltd. Distribution/Retail: Internatio Muller Chemical Distribution Arjo Wiggins C&A Verizon Ruby Tuesday, Inc. Telecom: Landssiminn Dutchtone Verizon VIAG Interkom Transport: JAL DaimlerChrysler CN Rail Bombardier Publishing: The Washington Post

25 Who Offers the Lowest Cost Collaboration Platform? Exchange 5.5 migration example: Windows XP Office 2003 New hardware, operating systems, client and server software Messenger Outlook IE browser 5.5+ InfoPath Microsoft Exchange 5.5? Live Communications 2003 Exchange 2003 SharePoint Services 2003 Windows Server 2003 Browser SharePoint Portal 2003 Windows, Linux, SQL Server 2000 or fit portal into existing infrastructure? WebSphere Portal Server Messaging IM Team Wkplc Database IBM Linux, Windows, AIX, zos,

26 Collaboration Server & Client License Comparisons: 2,000 Users Example Server License Costs $50,000 Server License Costs # of Users Microsoft IBM 2,000 $28,377 $47,000 Costs $40,000 $30,000 $20,000 $10,000 $0 2,000 Users IBM Microsoft Client License Costs $5,000,000 Client License Costs # of Users Microsoft IBM 2,000 $4,113,800 $404,840 Costs $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 2,000 Users IBM Microsoft Total License Costs Total License Costs $5,000,000 $4,000,000 # of Users Microsoft IBM 2,000 $4,142,177 $451,840 Costs $3,000,000 $2,000,000 $1,000,000 $0 2,000 Users IBM Microsoft IBM is 10x less expensive!

27 Total Collaboration License Cost Comparisons Total License Costs # of Users Microsoft IBM Windows IBM Linux 250 $542,602 $220,094 $153, $1,056,827 $380,186 $256,056 1,000 $2,085,277 $700,371 $461,616 2,000 $4,142,177 $1,340,741 $872,736 5,000 $10,341,254 $3,507,852 $2,627,090 10,000 $20,672,711 $7,015,705 $4,967,431 The real cost IBM can save you Millions!

28 Top 6 Reasons For Using IBM Portal-Based Collaboration Solutions 1. Lower total cost of deployment 2. Freedom from forced Microsoft upgrades 3. Better integration than traditional desktop solutions 4. Works better with your existing infrastructure 5. Richer product portfolio based on proven technology 6. Easier to manage (deployment, backup, security, etc.)

29 Portal-Based Collaboration Thank you

30 Generali Group Implements Portal-Based Collaboration Challenge Large insurance company needed to create an online community for asset managers that integrates business processes into a common infrastructure and enhances collaboration and operational support Solution An intranet portal provides instant collaboration services, access to external information and integration of legacy systems, using IBM WebSphere Portal and Lotus collaboration software, including Lotus Domino and Lotus Instant Messaging Insert company Web site screen capture here Technology Benefits: Secure, application platform that integrates processes and information inside and outside of the company on demand Business Benefits: Optimized cost effectiveness Better control of assets, liabilities, and financial risks Real-time communication and collaboration across the enterprise

31 Korea Broadcasting Advertising Agency Implements Portal-Based Collaboration Challenge Medium-sized advertising agency needed to enhance collaboration with clients, to better handle broadcasting transactions online and to deliver personalized information services to employees. Solution A web-based portal provides seamless integration of existing groupware systems, instant collaboration and knowledge management using IBM WebSphere Portal, Lotus Domino and Lotus Instant Messaging Technology Benefits: Integrated web portal based on open standards Personalized single user interface functionality on demand Business Benefits: Increased employee efficiency 30% reduction in time it takes customers to locate information Real-time collaboration and knowledge sharing among employees

32 Campbell Soup Company Implements Portal-Based Collaboration Challenge Global manufacturer of premium soup, beverages and prepared food products wanted to increase customer loyalty and facilitate collaboration among employees, suppliers, customers and partners. Solution A comprehensive and integrated web architecture aligns supply chain operations and create user communities, using IBM WebSphere Portal and Lotus collaboration software, including Lotus Domino and Lotus Instant Messaging. Insert company Web site screen capture here Technology Benefits: Secure, web-based platform that integrated applications inside and outside of the company on demand Business Benefits: Increased efficiency Real-time communication and collaboration for faster decision making Self-service applications which aid in employee retention