Respondents Viewpoint on MRT Project in Jakarta
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1 Respondents Viewpoint on MRT Project in Jakarta Research time: Based on Nusaresearch s panelist Report date: December 2013 Creator: Nusaresearch team
2 A. Executive summary [1] Traffic congestion is the most worrying social problem in Jakarta More than 90% of 354 respondents (who lived in Jakarta) choose Traffic Congestion as the most worrying social problem. The next following problems are Floods (70.3%), Public transportation services / availability (69.2%), Air pollution (63.0%), and Crime (62.4%). Others problem include public safety, poverty, clean water supply, health, education, telecommunication & internet network, and electricity supply. [2] One of the effective solution to reduce Jakarta s traffic congestion is by restricting the usage of personal vehicle There are 65.8% of 354 respondents (who lived in Jakarta) said that by restricting the usage of personal vehicle (motorcycle / car) is the effective solution to lessen the traffic congestion. Then following by increasing the number of publictransportation and prohibition the illegal parking with 61.3% and 52.3% respectively. Others solution include Busway corridor addition, road widening, restrictions on freight cars/truck, etc. [3] The main contribution which respondents could pick out is choosing public transportation for travelling in the city There are 80.2% of 354 respondents who choose to take public transportation to help Government to lessen traffic congestion. Then the following contributions are not to use Busway special lane when driving own private vehicle (58.5%), and not doing illegal parking (55.9%).
3 A. Executive summary [4] Respondents who lived in Jakarta most frequently used Transcity Bus (Busway / Transjakarta) Transcity Bus (eg: Busway / Transjakarta) is the most public transportation frequently used by 354 respondents (48.3%). The next options are by Half-sized Metromini / Kopaja (11.6%), Train (eg: Jabodetabek Commuter Railway) (11.0%), Public full-sized city bus (7.3%), Bemo / mikrolet (pickup sized mikrolet) (6.5%). [5] Respondents knowledge toward the MRT project More than 50% of 354 respondents are somewhat familiar with the MRT project, and only 0.3% of 354 respondents very unfamiliar with the MRT project. There are 8 out of 10 people thinks that MRT is a public transportation that is able to carry way more passengers in one time. And only 4 out of 10 people thinks that MRT is a transportation with automatic ticket / token payment (machine-based operation). More than 70% of 353 respondents have ever accessed / received information about MRT from internet. Then following by advertisements on electronic media (eg: TV, Radio) and Newspaper with 54.7% and 44.5% respectively. [6] Most respondents are very interested toward The MRT Project There are 61.2% of 353 respondents very interested toward the MRT project that being constructed in a number of roads in Jakarta. And only 1.4% of 353 respondents somewhat uninterested about it.
4 A. Executive summary [7] MRT s potential in the future More than 50% of 308 respondents strongly agree with statement that MRT can lessen environment impact of air pollution and CO2 emission significantly. And only 43.5% of 308 respondents strongly agree with statement that MRT can improve the urban environment with its contribution in reducing the negative environmental impacts generated by other public transport. [8] Most respondents hope that MRT can guarantee the timely operational schedule There are 67.9% of 308 respondents hope that MRT can guarantee the timely operational schedule. And only 31.2% of 308 respondents hope that MRT can guarantee the cleanliness. [9] Respondents opinion about MRT s fare There are 45.5% of 308 respondents willing to spent IDR IDR for MRT s fare. And only 2.6% of 308 respondents willing to spent above IDR [10] Most respondents are very likely to use MRT in the future There are 61% of 308 respondents very likely to use MRT in the future. And only 1% of 308 respondents very unlikely.
5 B. Research information Research method : Quantitative research (Online Survey) Timing : Sample size : 354 Research area : Jakarta (Indonesia) Target : Male & Female aged 17 years old and over; and mostly used public transportation or private transportation in daily life. Research objectives : Find out the viewpoint of Jakarta s residents toward the MRT project in Jakarta Sampling method : Internet Sampling (Nusaresearch panel)
6 C. Research findings Part 1. Respondents viewpoint on main problem in Jakarta Part 2. Respondents opinion about The MRT Project
7 1. Main Problems in Jakarta Traffic Congestion is the most worrying social problem in Jakarta More than 90% of 354 respondents (who lived in Jakarta) choose Traffic Congestion as the most worrying social problem. The next following problems are Floods (70.3%), Public transportation services / availability (69.2%), Air pollution (63.0%), and Crime (62.4%). Others problem include public safety, poverty, clean water supply, health, education, telecommunication & internet network, and electricity supply. [Figure 1] Main Problems in Jakarta Traffic Congestion Floods Public transportation services / availability Air pollution Crime Public Safety Poverty Clean water supply Health Education Telecommunication and internet network Electricity supply Others Q. In your opinion, what is the main social problem in Jakarta that you think is the most worrying? [MA] Based n=354 Unit : %
8 2. The Top Five Effective Solutions to Lessen The Severe Traffic Congestion in Jakarta Restricting the usage of personal vehicle (motorcycle / car) is the effective solution There are 65.8% of 354 respondents (who lived in Jakarta) said that by restricting the usage of personal vehicle (motorcycle / car) is the effective solution to lessen the traffic congestion. Then following by increasing the number of public transportation and prohibition the illegal parking with 61.3% and 52.3% respectively. Others solution include busway corridor addition, road widening, restrictions on freight cars/truck, etc. [Figure 2] The Top Five Effective Solutions Restrict the use of a personal vehicle (motorcycle / car) Increasing the number of public transportation that can increase the number/capacity of passengers significantly Prohibition to place/park the vehicle on the sidewalk (illegal parking) Controlling the Street Vendors orderly Repair damaged roads Percentage Q. What do you think is the most effective solution to lessen the severe traffic congestion in Jakarta? [MA] Based n=354 Unit : %
9 3. Respondents Contribution The main contribution which respondents could pick out is choosing public transportation for travelling in the city There are 80.2% of 354 respondents who choose to take public transportation to help Government to lessen traffic congestion. Then the following contributions are not to use Busway special lane when driving own private vehicle (58.5%), and not doing illegal parking (55.9%) [Figure 3] Respondents Contributions Choose to take public transportation for traveling in the city Not to use Busway special lane when driving own private vehicle. Not to place/park the personal vehicle on the side walk (illegal parking) Try to restrict the use of personal vehicle (car, motorcycle) Waiting for public transportation (eg. Bus) at the bus stops that are provided Others Q. What are your contributions to help Government to lessen severe traffic congestion in Jakarta? [MA] Based n=354 Unit : %
10 4. The Top Five Public Transportations in Jakarta Respondents who lived in Jakarta most frequently used Transcity Bus (Busway / Transjakarta) From 80.2% of 354 respondents who choose to take public transportation, Transcity Bus (eg: Busway / Transjakarta) is the most public transportation frequently used by respondents (48.3%). The next options are by Half-sized Metromini / Kopaja (11.6%), Train (eg: Jabodetabek Commuter Railway) (11.0%), Public full-sized city bus (7.3%), Bemo / mikrolet (pickup sized mikrolet) (6.5%) [Figure 4] The Top Five Public Transportations Transcity Bus (eg: busway/transjakarta Bus Rapid transit system) Half sized Metromini/Kopaja Train (eg: Jabodetabek Commuter railway) Public full-sized city bus Bemo / mikrolet (pickup sized mikrolet) Others Q. What kind of public transportation in Jakarta do you take most frequently? [SA] Based n=354 Unit : %
11 C. Research findings Part 1. Respondents viewpoint on main problem in Jakarta Part 2. Respondents opinion about The MRT Project
12 1. Respondents Knowledge Toward The MRT Project Most respondents are somewhat familiar with the MRT project More than 50% of 354 respondents are somewhat familiar with the MRT project, and only 0.3% of 354 respondents very unfamiliar with the MRT project. [Figure 1.1] Respondents Familiar Level Very familiar Somewhat familiar Neutral Somewhat unfamiliar Very unfamiliar Q. How familiar are you with MRT term? [SA] Based n=354 Unit : %
13 1. Respondents Knowledge Toward The MRT Project Five Things about MRT There are 8 out of 10 people thinks that MRT is a public transportation that is able to carry way more passengers in one time. And only 4 out of 10 people thinks that MRT is a transportation with automatic ticket / token payment (machine-based operation). [Figure 1.2] Five Things about MRT Public transportation that is able to carry way more passengers in one time Transportation with advanced technology Transportation with world class standard Transportation with high speed Transportation with automatic ticket/token payment (machinebased operation) Percentage Q. Please tell us the 5 first things you think of about MRT? [MA] Based n=353 Unit : %
14 1. Respondents Knowledge Toward The MRT Project Internet is a source of information mostly ever accessed / received to gather information about MRT More than 70% of 353 respondents have ever accessed / received information about MRT from internet. Then following by advertisements on electronic media (eg: TV, Radio) and Newspaper with 54.7% and 44.5% respectively. [Figure 1.3] Source of information Internet - certain website, blog, facebook, twitter and other 70.3 Advertisements on electronic media (TV, Radio) 54.7 Newspaper 44.5 Experience of using MRT overseas Information shared by friends/colleagues/family Magazine Information on shopping centre, on the streets, etc Brochure 7.6 Others Q. What source of information you have ever accessed / received to gather information about MRT? [MA] Based n=353 Unit : %
15 2. Respondents Interest Toward The MRT Project Most respondents are very interested toward The MRT Project There are 61.2% of 353 respondents very interested toward the MRT project that being constructed in a number of roads in Jakarta. And only 1.4% of 353 respondents somewhat uninterested about it. [Figure 2] Respondents Interest Level Unit : % Very interested 61.2 Somewhat interested 26.1 Neutral 11.3 Somewhat uninterested 1.4 Very uninterested Q. Please tell us your interest or enthusiasm level toward the MRT project that is being constructed in a number of roads in Jakarta? [SA] Based n=353
16 3. Five Potentials of MRT More than 50% of 308 respondents strongly agree with statement that MRT can lessen environment impact of air pollution and CO2 emission significantly. And only 43.5% of 308 respondents strongly agree with statement that MRT can improve the urban environment with its contribution in reducing the negative environmental impacts generated by other public transport [Figure 3] Respondents Agreement Level 0.0 Mobility Quality Lessen Traffic Congestion Lessen Air Pollution Improve Capacity of Passengers Improve Urban Environment As a leading modern cities Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree I don't know Q. Please tell us your agreement level toward the following variables? [Matrix SA] Based n=308 Unit : %
17 4. Respondents Hopes Toward The MRT Project Most respondents hope that MRT can guarantee the timely operational schedule There are 67.9% of 308 respondents hope that MRT can guarantee the timely operational schedule. And only 31.2% of 308 respondents hope that MRT can guarantee the cleanliness. [Figure 4] Respondents Interest Level Unit : % Guarantee the timely operational schedule 67.9 MRT contributes on lessening traveling time significantly Able to accommodate many passengers in one departure time Guarantee the availability of many routes Guarantee high standard of security Ensure the comfort MRT can lessen traffic accident in Jakarta Short headway time Ensure to provide more organized ticket/token payment Guarantee the cleanliness Others 1.6 Q. What are your expectations with the construction of the MRT which is targeted to be completed in the year 2018? [MA] Based n=308
18 5. Respondents Opinion About MRT s Fare Respondents willing to spent IDR IDR for MRT s fare There are 45.5% of 308 respondents willing to spent IDR IDR for MRT s fare. And only 2.6% of 308 respondents willing to spent above IDR [Figure 5] Respondents Willingness to Spent Below IDR IDR IDR IDR IDR IDR IDR IDR IDR IDR IDR IDR IDR Above IDR Q. Please tell us the maximum price you are willing to spent for using MRT public transportation (one way) in the future? [SA] Based n=308 Unit : %
19 6. Respondents Intention to Use MRT in The Future Most respondents are very likely to use MRT in the future There are 61% of 308 respondents very likely to use MRT in the future. And only 1% of 308 respondents very unlikely. [Figure 6] Respondents Intention Level Very likely 61.0 Likely 34.1 Neutral 3.9 Unlikely 0.0 Very unlikely Q. How likely are you going to try the public transportation of MRT in the future? [SA] Based n=308 Unit : %
20 D. Respondent information Gender Monthly Household Income Rp and lower Rp Rp Rp and over 36.7 Male Female Age Occupation Office Staff Managerial Staff Student/Pupil Businessman Housewife 42.4 Worker Proffesional Director / Manager of private years old years old Unemployed 35 years old and over Retired Others Based n = 354 Unit : %
21 PT. Nusaresearch is 100% Japanese invested. Our main professions are Online market research, Web creative and Web marketing. Online research is conducted based on Nusaresearch our actively managed over 73,000 members panel with various segmentations across Indonesia. FOR FURTHER INQUIRIES, PLEASE CONTACT: PT. Nusaresearch» Address: 21H, Grand Slipi Tower, Jl. S. Parman Kav , Slipi, Jakarta Barat 11480, Jakarta, Indonesia» Office phone: Fax: » Website: The copyright of this report belongs to PT. Nusaresearch. The results (analyzing, wording, data, tables and graphs) of this survey can be publicly used, but must be cited and sourced from PT. Nusaresearch (also include its website address
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