If at any time you need assistance with your Pet Portals Data Transfer installation, please call Customer Support at ext. 0.

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1 If at any time you need assistance with your Pet Portals Data Transfer installation, please call Customer Support at ext. 0. To install the Pet Portals Data Transfer on your Cornerstone system, you must first choose a suitable computer on your network. The data transfer may be installed on either a workstation or server with: 1. Internet access 2. Access to Cornerstone. You must also have your installation key, which you should have received with your Confirmation . If you do not have it or are re-installing the transfer, please contact Pet Portals customer support. Note: If your practice uses Windows Terminal Services or a Citrix server the data transfer must be installed on the server. Before beginning installation, please find the windows Administrator login password. This guide has three sections: 1. Installation 2. Configuration 3. Automation (one of these two options) a. Windows Scheduled Tasks b. Kirby Alarm Installation Download and run ppsetup.exe for Cornerstone from Click on Download Setup to begin the download. You may either Run or Download the installation file. We recommend you download the ppsetup.exe file to your desktop and run it from there by double-clicking on it once the download has completed.

2 The data transfer installation window will start. If you receive an insufficient privileges message, please check with your network or computer administrator to find out how to log into Windows using the administrator login. Click Next to begin the installation process. Click Next to accept the default installation folder. In very rare cases this default folder needs to be changed. If this location does not work for you, please call Pet Portals Customer Support at ext. 0 Click Next to accept the default program group. Click Next to begin installing the data transfer program files.

3 After the base program files have been installed you will be prompted to install the Java Runtime Environment. Please check the accept box and click Next to begin the installation. Please choose Typical install and click Next. When the Java Runtime Environment has finished installing (This will typically take between 1 and 4 minutes) click Finish. Click Finish to complete the Pet Portals Data Transfer and Java Runtime Environment installations. Note: The Java Runtime Environment installation may suggest that the computer be restarted. This is not immediately necessary.

4 Configuration Server Name On your server, click Start, then Run. In the run box type: msinfo32 (without the quotes) and hit Enter. After a few seconds you will see a System information screen. Make a note (exactly) of the value for System Name. This is the exact name of your server. Most of the time it is merely SERVER (without the quotes). You may close the system information box. Go back to the computer that you have installed the data transfer on. Data Transfer Program Configuration Start the Pet Portals Data Transfer by double-clicking on the Pet Portals Data Transfer icon on your desktop. Note: If you accidentally double-click the Pet Portals Setup icon, that is ok, just cancel it. You may move the Pet Portals Setup file to your trash bin at this point if you wish. It is recommended that it be removed from your desktop at some point to prevent possible future confusion. This is not necessary if you chose the Run option instead of Save during the installation.

5 The Data Transfer program will start (displaying the green splash screen) and will load a pass-phrase screen. This will only display the first time the transfer is run (or if the program is being re-installed). Locate the passphrase from your confirmation . 1 st word in the 1 st box on the left, 2 nd word in the 2 nd box, 1 number (in order) in each of the 4 small boxes. Click OK You will receive a key identity confirmation screen. The CN= line may not exactly match your website domain, but should be recognizable as pertaining to your hospital. Click Yes. The Pet Portals Data Transfer window will appear. Click on File, then Settings. The data transfer settings window will appear. Put a checkmark in each of the top three boxes (autostart, autoquit & autoupdate), type the server name into the vixfer.dbhost box and click Save.

6 Click File and Update. Close the Pet Portals Data Transfer by clicking on the red X in the top right corner. Note: This is a generic transfer screen and may not match yours. Restart the program by double-clicking on the Pet Portals Data Transfer icon on your desktop. After a few seconds the transfer will begin and you should see the progress bar moving. If nothing happens after 5 minutes, call Pet Portals Support. The entire process should take between 3 and 15 minutes depending on the size of the clinic and speed of the server. The transfer should close itself once completed. While the transfer is running, you may proceed to the Automation section.