GETTING STARTED FOR MYTENTOWN PREMIUM PACKAGE. The parent sign in gives you access to your administration area as well as the printable resources.

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FOR MYTENTOWN PREMIUM PACKAGE Overview to signing in When you sign into Ten Town you have two options: Parent sign in The parent sign in gives you access to your administration area as well as the

1 FOR MYTENTOWN PREMIUM PACKAGE Overview to signing in When you sign into Ten Town you have two options: Parent sign in The parent sign in gives you access to your administration area as well as the printable resources. Child sign in The child sign in gives access to all the online activities You can only sign in as a child once you have set up your child s details within the parent sign in area. Parent sign in Enter the login details you have created when subscribing to Ten Town. You can change the password once you are logged in and if you would like to change your username then just us at info@tentown.co.uk This takes you to your control panel (below). This is your own admin area. Here you can manage your child s details; view your child s online activity; change passwords and buy additional resources.

To do this you need to click Back to Account and then the Add Child Details option. Add Child Details To add your child, simply input their name and select an icon (below).

2 Setting Up Your Family Details On your control panel select the Set Up Family Login Details option. You need to enter a family name, username and password You can add, edit or delete these details at any time. Once you have set up your family name you can add your child details to it. To do this you need to click Back to Account and then the Add Child Details option. Add Child Details To add your child, simply input their name and select an icon (below). You can add, edit and delete these details at any time. The "Number unlocked to" options relates to numbers "10 to 20" and is explained later in this guide The number of child logins remaining is also displayed. If you need additional logins for your family they can be purchased by ing info@tentown.co.uk or calling us on

You are now ready to sign in your child.

you have just created in the setting up family login details.

Guide to the original "0 to 10" content When you click on "0 to 20" you will then see the child s icon you have created.

3 You are now ready to sign in your child. First use the sign out option to return to the home page and then select child sign in and input the username and password you have just created in the setting up family login details. You will then be presented with the option to access the original "0 to 10" content or the new "10 to 20" content. Guide to the original "0 to 10" content When you click on "0 to 20" you will then see the child s icon you have created. When the child clicks on their icon it will take them to the interactive Ten Town Map. Here they can select the online activities they would like to play Roll the cursor over a number to reveal the Ten Town character. Click on the character to access their online activities.

Select from Stories, Songs, Games, Activities and Ten Town TV. Back returns you to the interactive map.

They can access all of the online activities for these first ten characters at any time and in any order. However, Tia Ten's restaurant is missing for a reason!

Only then will they be able to access the games and activities for Tia Ten. To unlock a character they must attempt four specific activities.

the new version that must be attempted. To help identify them, activities that need to be attempted also have an * by their name.

4 Select from Stories, Songs, Games, Activities and Ten Town TV. Back returns you to the interactive map. Opening Tia Ten's Restaurant When a child or group first logs into Ten Town they will see the characters from Zero Pond through to Nina Nine Bows on their interactive map. They can access all of the online activities for these first ten characters at any time and in any order. However, Tia Ten's restaurant is missing for a reason! As a long term objective, they are challenged to help open Tia Ten's restaurant and make it appear on the interactive map. To do this they must first unlock all the characters on the map. Only then will they be able to access the games and activities for Tia Ten. To unlock a character they must attempt four specific activities. These are - 1 Watch the animated story 2 Watch the song 3 Play the tracing game 4 Play the interactive find the sets game Where there are two versions of the find the sets game, it is the new version that must be attempted. To help identify them, activities that need to be attempted also have an * by their name. They will receive a tick the first time they try out any activity (left). When they have tried the four set activities for a character they will then see a tick by this character on the interactive map. This means that this character has been unlocked (right). When they have a tick by each character, Tia Ten's restaurant will open and the child will then see a short animation to celebrate this achievement.

There will also be an additional end of series special featuring the Ten Town banquet itself.

5 Guide to the new Tia Ten content The numbers 10 to 20 are based around Tia Ten s TV show. Each number is introduced in a new episode of the show in which Tia Ten helps King One and his friends prepare for the Ten Town banquet. There will also be an additional end of series special featuring the Ten Town banquet itself. When you login in as a class you will now be presented with the option to go to the original 0 to 10 map or the new 10 to 20 content. When you select 10 to 20 you ll see the Ten Town Player screen which displays the different episodes of The Tia Ten Show. You ll see that only Episode 10 is unlocked. To unlock Episode 11 you must complete Episode 10 s interactive story (and so on). However, teachers also have control of which numbers are unlocked (see Manually unlocking the numbers ). This part of the site is still a work in progress but we ll be regularly adding new content.

When each episode is completed it will contain the following content: STORIES Interactive Story Episode of The Tia TV Show in which the children need to complete one, or more, challenges to finish

6 When each episode is completed it will contain the following content: STORIES Interactive Story Episode of The Tia TV Show in which the children need to complete one, or more, challenges to finish the story. The challenges are based on reception class maths topics such as measurement, weight, time, money, capacity etc. Completing the interactive story unlocks the next number. Story This is a version of the episode without any challenges. GAMES The children can play the challenges from the interactive story without having to watch the episode. SONGS The song from the episode available separately. TEN TOWN TV In the future we ll be adding short videos on the topics covered in each episode. Also see: View printable activities via the school sign in As with the original content, there will be support material and printable activities available to access. We have already completed some practical activities based on each episode and will be adding tracing sheets very soon. MANUAL UNLOCKING THE NUMBERS Parents can manually unlock a number before the interactive story has been completed. To do this: 1. Sign in as a parent 2. Select add child details 3. Select the "edit" option beside the child's details (see below)

4. Then click on the number option in the right hand field and select the number you would like to unlock access up to (see below). 5. Then click on update.

7 4. Then click on the number option in the right hand field and select the number you would like to unlock access up to (see below). 5. Then click on update. Please be aware that while we are working on the content you ll find some numbers don t have an interactive story yet. Therefore you will need to use this manual method to unlock the next number. BROWSER COMPATIBILITY The new content is programmed in html 5 which means that it also ipad compatible as long as you are connected to the internet. We will be producing Apps in the future. We will also be updating the original 0 to 10 content shortly so this will also play on ipads. On a PC the new content will play on Internet Explorer 9 (or later), Google Chrome and Firefox. If you are currently using IE 8 you will need to upgrade to IE9 or one of the other browsers. Last week our analytics showed that 38% of Ten Town subscribers were still using IE8 and therefore won t be able to play the new content. If you are not sure whether you browser is compatible just go to this page: Important Note for Windows XP users: Windows XP does not allow upgrades to Internet Explorer 9 but users can download Chrome or Firefox. However, please be aware that Microsoft are ending support of Windows XP at the end of March This means they will no longer be producing security updates for XP. Microsoft say: If you continue to use Windows XP after support ends, your computer will still work but it might become more vulnerable to security risks and viruses. Also, as more software and hardware manufacturers continue to optimize for more recent versions of Windows, you can expect to encounter greater numbers of apps and devices that do not work with Windows XP.

Technical Support: If you have any problems or queries while using the Ten Town site please do not hesitate to contact us on info@tentown.co.uk.

8 Technical Support: If you have any problems or queries while using the Ten Town site please do not hesitate to contact us on We normally have someone available to reply to s between 8am to 10pm on weekdays and between 9am to 8pm at the weekends. We aim to reply to all s within one hour. You can also call us on between 9am-5pm on weekdays. Calls cost a maximum of 4p per minute from a UK landline (peak) and 1p per minute (off peak). Calls from a mobile will vary, so please check with your network provider. Summary of control panel options: Printable Activity Sheets: Access to a variety of printable activities including practical activities and consolidation sheets. Set Up Family Details: Manage, edit your family details. Add Child Details: Add, edit and delete your children s details. View Child Activity: Details which activities your child has attempted in each session. The feature is currently being developed further and will soon provide more detailed feedback on how they have performed on specific games and activities. Buy Additional Resources: Ten Town offers a range of additional resources that can be purchased at any time during your subscription period. Change Password: Change main parent password. To change your username please call us on or info@tentown.co.uk. View Renewal Date: Display end date of your subscription. You will be sent reminder within the last month. Sign Out: Return to home page Note for Internet Explorer users: Very occasionally subscribers using IE browsers have found the icons on the game screen displaying incorrectly (see below). If you experience this issue then don t worry, it is very easily resolved by ticking one box in your settings menu. Just call us on or info@tentown.co.uk and we ll talk you through the process which will only take a couple of minutes.

GETTING STARTED FOR SCHOOLS AND NURSERIES

GETTING STARTED FOR SCHOOLS AND NURSERIES FOR SCHOOLS AND NURSERIES Overview to signing in When you sign into Ten Town you have two options: School sign in Class sign in You can only sign in as a class once you have set up your class details within