EMC ControlCenter 6.0. Support Matrix P/N REV A15. EMC Corporation Corporate Headquarters: Hopkinton, MA

Transcription

1 EMC ControlCenter 6.0 Support Matrix P/N REV A15 EMC Corporation Corporate Headquarters: Hopkinton, MA

2 Copyright 2008 EMC Corporation. All rights reserved. Published March, 2008 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. All other trademarks used herein are the property of their respective owners. 2 EMC ControlCenter 6.0 Support Matrix

3 Contents Chapter 1 Chapter 2 EMC ControlCenter 6.0 support updates EMC ControlCenter 6.0 Support Matrix EMC policies and requirements for Open System support User interface support ControlCenter Console Web browser for StorageScope, Performance Manager, and Web Console Performance Manager requirements Language operating system support Infrastructure support Infrastructure host Agent support Platform requirements for EMC ControlCenter agents Platform support for Master Agent and other ControlCenter agents Platform support for ControlCenter storage agents Platform support for ControlCenter host agents Platform support for ControlCenter database and combination agents Platform support for ControlCenter connectivity agents Platform support for ControlCenter backup agents VMware ControlCenter agent and infrastructure support. 43 Cluster support ControlCenter agent support on AIX partitions Solutions Enabler Monitoring and alerts Integration Packages applications support Topology view EMC ControlCenter 6.0 Support Matrix 3

4 Contents Relationship view Relationship view support for NAS Relationship view support for SAN and DAS Storage device management Using proxy agents to support host platforms Symmetrix Enginuity Storage device management software CLARiiON Storage Agent requirements CLARiiON MetaLun requirements Storage agent operating systems Storage Agent for SMI support Storage Agent for SMI backward compatibility Supported switches StorageScope StorageScope platforms reported Performance Manager Performance Manager reported components and collecting agents Performance Manager agent platform support Performance Manager HDS LUN metrics Performance Manager HDS port metrics Performance Manager UNIX and Windows host metrics MVS host metrics Symmetrix Optimizer Databases and file systems Free Space view Free Space view host Free Space view array Storage Provisioning Services Storage Provisioning Services allocation Storage Provisioning Services deallocation Storage Provisioning Services CLI support TCP/IP support for MVS agents Automated Resource Manager support EMC ControlCenter 6.0 Support Matrix

5 Tables Title Page 1 Support Matrix revision history ControlCenter Console support Web browser support Performance Manager support requirements Operating system support for languages Infrastructure host platform support Platform requirements for EMC ControlCenter agents Platform support for Master Agent and other ControlCenter agents Platform support for ControlCenter storage agents Platform support for ControlCenter host agents Platform support for ControlCenter database and combination agents Platform support for ControlCenter connectivity agents Platform support for ControlCenter backup agents ControlCenter Component support on VMware guests Host agent platform support in clustered environment ControlCenter agents supported on AIX partitions Solutions Enabler support Alerts supported by managed object Integration packages supported applications Topology view support Relationship view support for NAS Relationship view support for SAN and DAS Symmetrix Enginuity support Storage device management software support Storage Agent for CLARiiON requirements CLARiiON MetaLun support requirements Host operating systems on which storage agents run SMI-S version 1.1 providers supported via Storage Agent for SMI Supported EMC/Brocade switches Supported EMC/McDATA switches EMC ControlCenter 6.0 Support Matrix 5

6 31 Supported EMC/Cisco/IBM/Dell switches StorageScope platforms reported Performance Manager reported components and collecting agents Performance Manager agent platform support Performance Manager HDS LUN metrics Performance Manager HDS port metrics Performance Manager host metrics Physical Agent for MVS statistics Symmetrix Optimizer support Databases and file systems Free Space view host support Free Space view array support Storage Provisioning Services allocation support Storage Provisioning Services deallocation support TCP/IP products supported with MVS agents Automated Resource Manager support: SPS EMC ControlCenter 6.0 Support Matrix

7 Invisible Body Tag 1 EMC ControlCenter 6.0 support updates Table 1 lists the revision history of support updates to EMC ControlCenter 6.0. It starts with the most current revision for this release, then lists updates for all other revisions in descending order. Table 1 Support Matrix revision history (1 of 15) What changed Where changed Changes for Revision A15 Replace ECC patch 3910 with ECC patch 4147 Table 29, Supported EMC/Brocade switches Change footnote to read: Brocade Fabric OS 5.2.0a and later require ECC Patch 4147, which is available through Add footnote for Oracle 10g and 11g: ControlCenter is unable to discover or map Oracle ASM volumes to backend storage Table 40, Databases and file systems Table 41, Free Space view host support Add HDS Tagmastore AMS series 200, 500, 1000 arrays Add footnote: HDS Tagmastore AMS series arrays require ECC Patch 4123, which is available through Add footnote: ControlCenter supports PowerPC Linux via the Common Mapping Agent, and requires Solutions Enabler or higher. ControlCenter does not discover the HBA s on the PowerPC Linux. Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 24, Storage device management software support Table 35, Performance Manager HDS LUN metrics Table 7, Platform requirements for EMC ControlCenter agents Table 11, Platform support for ControlCenter database and combination agents Table 20, Topology view support EMC ControlCenter 6.0 support updates 7

8 EMC ControlCenter 6.0 support updates What changed Add footnote: ControlCenter support of PowerPC Linux via the Common Mapping Agent requires Solutions Enabler or higher. Add McDATA firmware Add Connectrix Manager Add footniote: ControlCenter support of switches managed by Connectrix Manager is limited to McDATA switches only. Add Solaris 9 and 10 support for Sun Cluster 3.2 Add SMI-S 1.1 support for HDS Table 1 Support Matrix revision history (2 of 15) Add NPIV support with VMware ESX Server Remove footnote: The VMWare Agent does not support NPIV configurations in ESX Server Add footnote: VMware ESX Server 3.5.x with NPIV enabled can result in double-counting in StorageScope reporting. For more information refer to EMC ControlCenter 6.0 Release Notes or StorageScope Online Help Where changed Table 17, Solutions Enabler support Table 30, Supported EMC/McDATA switches Table 15, Host agent platform support in clustered environment Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI Table 14, ControlCenter Component support on VMware guests Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 32, StorageScope platforms reported Table 41, Free Space view host support Table 43, Storage Provisioning Services allocation support Changes for Revision A14 Add Connectrix AP-7600B / Brocade 7600 Add SMI-S 1.1 support for HP EVA Change HP-UX to read 11iv1 Change HP-UX to read 11iv2 Add note: For Linux, if a base OS version is supported on ControlCenter then all subsequent service packs for that base version are also supported Add HiCommand Device Manager 5.8 Add VMware ESX Server Add footnote: The VMWare Agent does not support NPIV configurations in ESX Server Table 29, Supported EMC/Brocade switches Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI All instances of and changed Table 7, Platform requirements for EMC ControlCenter agents Table 24, Storage device management software support Table 8, Platform support for Master Agent and other ControlCenter agents Table 32, StorageScope platforms reported 8 EMC ControlCenter 6.0 Support Matrix

9 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (3 of 15) Where changed Add Solaris 10 support for: Backup Agent for Tivoli Storage Manager Backup Agent for VERITAS NetBackup Backup Agent for EMC NetWorker Table 13, Platform support for ControlCenter backup agents Add Brocade FOS 5.0.5f, 5.3.0c, 5.3.0d Fibre Channel Connectivity Agent suppot on Solaris 10 Add footnote: Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through Remove footnotes stating non-support of FCC agent on Solaris 10 Remove table: 'Symmetrix proxy agents support host platforms" Add paragraph: A ControlCenter Symmetrix agent may be proxied to Solutions Enabler running on any supported host platform. Solutions Enabler support information is available through E-Lab Interoperability Navigator at Add footnote: NEC SMI-S Discover and Indications support is available through the WebSAM Storage ControlCenter Connector package which includes the WebSAM Storage SMI-S Provider and the WebSAM istoragemanager Integration Base. Change from: Oracle Enterprise Linux 5.1 To read: Oracle Enterprise Linux 5.x Table 29, Supported EMC/Brocade switches Table 5, Operating system support for languages Table 12, Platform support for ControlCenter connectivity agents Table 34, Performance Manager agent platform support Table 43, Storage Provisioning Services allocation support Using proxy agents to support host platforms on page 59 Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI Table 7, Platform requirements for EMC ControlCenter agents EMC ControlCenter 6.0 support updates 9

10 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (4 of 15) Changes for Revision A13 Add Oracle Enterprise Linux 5.1 (Master and Host Agents only) Add footnote: For Oracle Enterprise Linux, ControlCenter does not support any active management of either native LVM or Veritas Volume Manager. Where changed Table 7, Platform requirements for EMC ControlCenter agents Add Celerra NS system models 40, 40G Add HP Serviceguard A Add Oracle 11g support for Linux, Solaris and Windows Add footnote: Oracle installed on Windows platforms requires ECC patch 4040 which is available at The MRLK for SE must be installed before this patch is applied. Change footnote: From: Fibre Channel Connectivity Agent does not support AIX 5.3 or Solaris 10. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment. To read: Fibre Channel Connectivity Agent does not support AIX 5.3, HP-UX or Solaris 10. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment. Changes for Revision A12 Add Cisco SAN OS 3.2(1a) Add NEC WebSAM Storage SMI-S Provider v1.1 Add PowerPath 5.1 Add Brocade Fabric OS 5.3.0a Add Brocade switch blade (FC10-6) for Connectrix ED-48000B / Brocade Table 24, Storage device management software support Table 15, Host agent platform support in clustered environment Table 40, Databases and file systems Table 41, Free Space view host support Table 5, Operating system support for languages Table 7, Platform requirements for EMC ControlCenter agents Table 34, Performance Manager agent platform support Table 43, Storage Provisioning Services allocation support Table 31, Supported EMC/Cisco/IBM/Dell switches Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI Table 6, Infrastructure host platform support Table 43, Storage Provisioning Services allocation support Table 46, Automated Resource Manager support: SPS Table 29, Supported EMC/Brocade switches 10 EMC ControlCenter 6.0 Support Matrix

11 EMC ControlCenter 6.0 support updates What changed Add Tivoli Storage Manager 5.3 support for Backup Agent for TSM Change footnote from: ControlCenter supports Tivoli Storage Manager up to version 5.2 to read: ControlCenter supports Tivoli Storage Manager up to version 5.3 Remove EMC Connectrix Manager , , Add VERITAS Storage Foundation 5.0 for Linux RHEL 4.0 Add VERITAS Cluster Service 5.0 for Linux RHEL 4.0 Changes for Revision A11 Replace ECC patch 3919 with ECC patch 3910 Change footnote to read: Brocade Fabric OS 5.2.0a and later require ECC Patch 3910, which is available through Rename Solstice Disk Suite to Solaris Volume Manager Remove Linux SUSE ES 8 SP3 Table 1 Support Matrix revision history (5 of 15) Add HiCommand Device Manager 5.6 and 5.7 Add HiCommand Tuning Manager 5.6 and 5.7 Add Database Agent for Oracle Add Common Mapping Agent Remove RHEL 2.1 Where changed Table 13, Platform support for ControlCenter backup agents Table 32, StorageScope platforms reported Table 30, Supported EMC/McDATA switches Table 22, Relationship view support for SAN and DAS Table 34, Performance Manager agent platform support Table 40, Databases and file systems Table 15, Host agent platform support in clustered environment Table 29, Supported EMC/Brocade switches Table 22, Relationship view support for SAN and DAS Table 34, Performance Manager agent platform support Table 40, Databases and file systems Table 7, Platform requirements for EMC ControlCenter agents Table 22, Relationship view support for SAN and DAS Table 34, Performance Manager agent platform support Table 37, Performance Manager host metrics Table 40, Databases and file systems Table 41, Free Space view host support Table 24, Storage device management software support Table 14, ControlCenter Component support on VMware guests Table 5, Operating system support for languages Table 7, Platform requirements for EMC ControlCenter agents Table 8, Platform support for Master Agent and other ControlCenter agents Table 22, Relationship view support for SAN and DAS Table 34, Performance Manager agent platform support Table 37, Performance Manager host metrics Table 40, Databases and file systems Table 41, Free Space view host support EMC ControlCenter 6.0 support updates 11

12 EMC ControlCenter 6.0 support updates What changed Add Master and Host Agent support for IBM VIO Server clients Convert footnotes for agent support on AIX partitions into table format Change footnote from: DMX-4 requires Solutions Enabler or later to read: EMC ControlCenter with Symmetrix 5772 Enginuity requires Solutions Enabler version or later Changes for Revision A10 Add z/os 1.9 Add Cisco SAN 3.1(3a) Add Connectrix Manager 9.5 Add McDATA firmware Add Brocade Fabric OS 5.0.5d Add footnote: Alerting on FRU removal or replacement will not function due to a firmware limitation. For more information see Brocade Release Notes. Add multiple node cluster configuration support for Veritas Cluster Service and Microsoft Cluster Service Changes for Revision A09 Change footnote from: The VMware agent supports discovery of VMware ESX servers only. to read: The VMware agent supports discovery of VMware ESX x servers only. Add Centera Console 2.1 Table 1 Support Matrix revision history (6 of 15) Add FLARE 26 Add footnote: FLARE 26 requires ECC patch 3954, which is available through Where changed Table 16, ControlCenter agents supported on AIX partitions Table 16, ControlCenter agents supported on AIX partitions Table 17, Solutions Enabler support Table 20, Topology view support Table 23, Symmetrix Enginuity support Table 24, Storage device management software support Table 39, Symmetrix Optimizer support Table 7, Platform requirements for EMC ControlCenter agents Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 45, TCP/IP products supported with MVS agents Table 31, Supported EMC/Cisco/IBM/Dell switches Table 30, Supported EMC/McDATA switches Table 29, Supported EMC/Brocade switches Table 15, Host agent platform support in clustered environment Table 8, Platform support for Master Agent and other ControlCenter agents Table 7, Platform requirements for EMC ControlCenter agents Table 25, Storage Agent for CLARiiON requirements 12 EMC ControlCenter 6.0 Support Matrix

13 EMC ControlCenter 6.0 support updates What changed Add Symmetrix DMX-4 Add footnote: DMX-4 requires Solutions Enabler and later Add Connectrix 7500 Fibre Channel Router / Brocade Silkworm 7500 Fibre Channel Router Add footnotes: In some cases the device may partially discover, this is resolved by issuing a second discovery request. Discovery via SMI is not supported. Add Connectrix DS-5000 / Brocade 5000 Add footnote: Connectrix DS-5000 / Brocade 5000 requires ECC Patch 3910, which is available through Add Brocade Fabric OS 3.2.1c Add Brocade switch blade FC4-16IP Add Cisco SAN OS 3.1.(3) Add Invista 2.0 Add footnote: With ControlCenter 6.0, the EMC Invista Agent supports only Invista 1.0 SP1 and SP2. With ControlCenter 6.0 and ECC patch 3939 applied, the EMC Invista Agent supports only Invista 2.0; therefore before the patch is applied INVCLI version 2.0 must be installed on the host where the EMC Invista Agent is to be installed. ECC patch 3939 is available through Change Oracle 8i to Oracle 8i R3 Add FibreZoneBridge Table 1 Support Matrix revision history (7 of 15) Where changed Changes for Revision A08 Add Storage Agent for Symmetrix Add Symmetrix SDM Agent Add footnote: Storage Agent for Symmetrix requires ECC patch 3995 which is available through Table 20, Topology view support Table 23, Symmetrix Enginuity support Table 24, Storage device management software support Table 29, Supported EMC/Brocade switches Table 31, Supported EMC/Cisco/IBM/Dell switches Table 9, Platform support for ControlCenter storage agents Table 14, ControlCenter Component support on VMware guests Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 40, Databases and file systems Table 41, Free Space view host support Table 30, Supported EMC/McDATA switches Table 14, ControlCenter Component support on VMware guests EMC ControlCenter 6.0 support updates 13

14 EMC ControlCenter 6.0 support updates What changed Add Windows Server 2003 SP2 Table 1 Support Matrix revision history (8 of 15) Add SAN OS 3.1(2b) Add Xpath OS 7.4.1d Add Internet Explorer 7.0 Add footnote: Internet Explorer 7.0 supports Performance Manager and Web Console only Add Symmetrix Management Console Add footnote: When installing Symmetrix Management Console (SMC) on the same host as the ECC Server, you must change the port setting from the default (7070) to prevent a conflict with the ECC Server. SMC allows you to assign the HTTP and HTTPS ports during installation Where changed Table 7, Platform requirements for EMC ControlCenter agents Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 40, Databases and file systems Table 41, Free Space view host support Table 31, Supported EMC/Cisco/IBM/Dell switches Table 29, Supported EMC/Brocade switches Table 3, Web browser support Table 6, Infrastructure host platform support Add AIX 5.3 VIO Server 1.4 (Master and Host Agent only). See AIX 5.3 footnote in tables listed. Table 8, Platform support for Master Agent and other ControlCenter agents Table 10, Platform support for ControlCenter host agents Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 40, Databases and file systems Table 41, Free Space view host support Table 43, Storage Provisioning Services allocation support Table 46, Automated Resource Manager support: SPS Remove IBM z\os 1.5 and below Table 7, Platform requirements for EMC ControlCenter agents Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 45, TCP/IP products supported with MVS agents 14 EMC ControlCenter 6.0 Support Matrix

15 EMC ControlCenter 6.0 support updates What changed Add System Center Operations Manager 2007 Add footnote: The ecc3pi management package (*.akm format) provided by ControlCenter is not supported in SCOM The SCOM 2007 management package supports only *.xml format. To convert an Operations Manager 2005 Management Pack to an Operations Manager 2007 Management Pack refer to the following link: Add Windows Server 2003 SP2 Add Windows Server 2003 x64 SP2 Table 1 Support Matrix revision history (9 of 15) Where changed Remove Connectrix / Cisco MDS 9216 (End of support life) Changes for Revision A07 Update footnote to read: When creating VMware guests intended to serve as host platforms for ControlCenter components you should carefully consider the configuration. If the disk size, CPU, and RAM of the virtual machine conform to the host specifications presented in the Installing ControlCenter 6.0 in a VMware Environment Technical Notes you can expect the performance and scalability of the ControlCenter components to be comparable to those in the EMC ControlCenter 6.0 Performance and Scalability Guidelines. Table 19, Integration packages supported applications Table 2, ControlCenter Console support Table 4, Performance Manager support requirements Table 6, Infrastructure host platform support Table 31, Supported EMC/Cisco/IBM/Dell switches, on page 73 Table 14, ControlCenter Component support on VMware guests Changes for Revision A06 Add support for infrastructure components on VMware guests Remove all support for Windows Server 2003 (original release only, no subsequent service packs are affected). Table 6, Infrastructure host platform support Table 14, ControlCenter Component support on VMware guests Table 2, ControlCenter Console support Table 4, Performance Manager support requirements Table 5, Operating system support for languages Table 6, Infrastructure host platform support Table 7, Platform requirements for EMC ControlCenter agents Table 15, Host agent platform support in clustered environment Table 19, Integration packages supported applications Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run EMC ControlCenter 6.0 support updates 15

16 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (10 of 15) Continued - Remove all support for Windows Server 2003 (original release only, no subsequent service packs are affected) Add Linux RHEL AS/ES 4.0 support for Oracle 10g Add Windows Server 2003 R2 (32-bit) Add Windows Server 2003 x64 R2 (64-bit) Add Windows Server 2003 R2 (32-bit) Add Invista 1.0 SP1 and SP2 Add Connectrix Manager 9.1.x Add Veritas Storage Foundation 5.0 for Linux SUSE ES 9 Add Veritas Cluster Service 5.0 for Linux SUSE ES 9 Where changed Table 34, Performance Manager agent platform support Table 37, Performance Manager host metrics Table 40, Databases and file systems Table 41, Free Space view host support Table 43, Storage Provisioning Services allocation support Table 46, Automated Resource Manager support: SPS Table 40, Databases and file systems Table 4, Performance Manager support requirements Table 2, ControlCenter Console support Table 9, Platform support for ControlCenter storage agents Table 27, Host operating systems on which storage agents run Table 30, Supported EMC/McDATA switches Table 22, Relationship view support for SAN and DAS Table 40, Databases and file systems Table 15, Host agent platform support in clustered environment Add NetApp FAS 30x0 Add IBM System Storage N-series Add ONTAP 7.2 Add footnotes: NetApp FAS 30x0, IBM System Storage N-series and ONTAP 7.2 require ECC Patch 3951, which is available through The Storage agent for NAS supports only Standby FCP cluster mode for HBA target ports for all FC enabled NetApp and IBM N-series boxes. No other FCP cluster mode is supported. Table 20, Topology view support Table 24, Storage device management software support Add Brocade Fabric OS 5.2.1, 5.2.1(a) Add footnote: Brocade Fabric OS 5.2.0(a), 5.2.1, and 5.2.1(a) require ECC Patch 3919, which is available through (Refer to Changes for Revision A11 on page 11 for patch replacment number for 3939) Table 29, Supported EMC/Brocade switches 16 EMC ControlCenter 6.0 Support Matrix

17 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (11 of 15) Changes for Revision A05 Update footnote: Real-time Performance View, KB/sec port statistics values, for FOS 4.4.0e are reported less than the actual values by a factor of 4. For more information, refer to ControlCenter Issue Tracker, Issue Number available at Changes for Revision A04 Add footnote: The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment. Remove footnote: Fibre Channel Connectivity Agent (FCC) supports Brocade discovery with AIX 5.1 (32-bit and 64-bit) and AIX 5.2 (64-bit only). Remove HP-UX 11.0 (End of support life) Add footnote: On Windows hosts, use Solutions Enabler (available from Powerlink) if you are discovering databases with the Database Agent for Oracle or the Common Mapping Agent. Where changed Table 29, Supported EMC/Brocade switches Table 5, Operating system support for languages Table 7, Platform requirements for EMC ControlCenter agents Table 8, Platform support for Master Agent and other ControlCenter agents Table 29, Supported EMC/Brocade switches Table 34, Performance Manager agent platform support Table 43, Storage Provisioning Services allocation support Table 7, Platform requirements for EMC ControlCenter agents Table 8, Platform support for Master Agent and other ControlCenter agents Table 19, Integration packages supported applications Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 37, Performance Manager host metrics Table 40, Databases and file systems Table 42, Free Space view array support Table 43, Storage Provisioning Services allocation support Table 46, Automated Resource Manager support: SPS Table 17, Solutions Enabler support Table 39, Symmetrix Optimizer support Add introductory notes: EMC recommends that the StorageScope Repository and the StorageScope Server be installed on the same host. EMC recommends that the ECC Server and Repository always be installed on the same host. Change minimum version Solutions Enabler to 6.4 Add Symmetrix Enginuity 5772 Table 6, Infrastructure host platform support Table 17, Solutions Enabler support Table 23, Symmetrix Enginuity support Table 39, Symmetrix Optimizer support EMC ControlCenter 6.0 support updates 17

18 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (12 of 15) Changes for Revision A01 - A03 Remove OnAlert Remove PowerPath 2.1, 3.0, 4.0, 4.1 (End of support life) Add Windows Server 2003 x64, SP1, R2 (Standard, Enterprise, DataCenter Editions) Add Windows XP Professional x64 Edition Where changed Table 6, Infrastructure host platform support Table 6, Infrastructure host platform support Table 43, Storage Provisioning Services allocation support Table 46, Automated Resource Manager support: SPS Table 2, ControlCenter Console support Add Windows Server 2003 Standard R2 Edition Add AIX 5.3 and Solaris 10 Add Oracle 10g for Solaris Add VMware ESX Server Change footnote from: Fibre Channel Connectivity Agent (FCC) does not support Brocade switches when running on AIX 5.x with a 64-bit kernel. to: Fibre Channel Connectivity Agent (FCC) supports Brocade discovery with AIX 5.1 (32-bit and 64-bit) and AIX 5.2 (64-bit only). Add footnote StorageScope and StorageScope FLR are supported only on Microsoft Internet Explorer 6.0. Add VMware Agent Remove Database Agent for DB2 Add z/os 1.7 Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 22, Relationship view support for SAN and DAS Table 41, Free Space view host support Table 18, Alerts supported by managed object Table 20, Topology view support Table 22, Relationship view support for SAN and DAS Table 41, Free Space view host support Table 43, Storage Provisioning Services allocation support Table 30, Supported EMC/McDATA switches Table 43, Storage Provisioning Services allocation support Table 3, Web browser support Table 32, StorageScope platforms reported Table 7, Platform requirements for EMC ControlCenter agents Table 22, Relationship view support for SAN and DAS Table 27, Host operating systems on which storage agents run Table 34, Performance Manager agent platform support Table 45, TCP/IP products supported with MVS agents 18 EMC ControlCenter 6.0 Support Matrix

19 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (13 of 15) Add FLR Archiver Agent Remove unsupported MVS agents: Host Agent for MVS HSM Host Agent for MVS SMS Logical Agent for MVS Database Agent for DB2 Add VMware Agent Add footnote: The VMware agent supports discovery of VMware ESX servers only. The agent can fully discover ESX servers directly, or discover multiple ESX servers through a VirtualCenter server. Additional user input may be required to complete VirtualCenter discoveries and is dependent on the ESX Server authentication settings and the credentials supplied at discovery time. Refer to Table 14 on page 2-43 for the list of agents that are supported on a VMware ESX Server virtual machine. Where changed Table 8, Platform support for Master Agent and other ControlCenter agents Remove DB2, MVS HSM, MVS SMS Remove table "Agents for MVS: Compatible Software" which referenced unsupported MVS agents Add ControlCenter 6.0 and SYMCLI 6.3 Add SMI compliant providers Add minimum version Solutions Enabler 6.3 Remove Brocade Fabric OS 2.6.1a, a, 3.1.3, 3.2.0, 4.1.1a, 4.2.0b, 4.2.2, 4.4.0b, 4.4.0d and Xpath OS Add footnote: For the new ECC 6.0 alert "Connectivity Device FRU Status Changed" to work correctly on Brocade switches, use CLI command "agtcfgset" to set sweventtraplevel to 5. Add footnote: ControlCenter continues to support complete management of Brocade switches using non-smi-s management facilities. In addition, starting with ControlCenter 6.0, discovery of Brocade switches via SMI-S (using the ControlCenter 6.0 FCC Agent) is supported on Windows platforms only. The supported Brocade SMI agent (provider) version is v a. Refer to the Brocade documentation to install the Brocade agent (provider). Active switch management is not supported via SMI-S. Refer to for specific Brocade models that are SMI-S 1.1 compliant. Table 18, Alerts supported by managed object Table 39, Symmetrix Optimizer support Table 28, SMI-S version 1.1 providers supported via Storage Agent for SMI Table 17, Solutions Enabler support Table 29, Supported EMC/Brocade switches EMC ControlCenter 6.0 support updates 19

20 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (14 of 15) Where changed Add footnote: When using Connectrix Manager 9.0 with ControlCenter, you MUST perform ALL zoning operations from either Connectrix Manager or the ControlCenter SAN Manager console exclusively. If you perform zoning operations from both Connectrix Manager and ControlCenter, subsequent zoning operations from ControlCenter will fail. Remove McDATA EMC Connectrix Manager and Switch Firmware , Table 30, Supported EMC/McDATA switches Add footnote: ControlCenter supports Cisco interop-1 mode for Cisco-Brocade and Cisco-McDATA interop fabrics. Refer to the interop configuration notes provided by the switch vendor, and to the EMC Networked Storage Topology Guide for best practices regarding making changes to the interop mode. Remove Cisco SAN OS 1.2(1a), 1.3(3), 1.3(4) Add footnote: ControlCenter does not support zone importing on a Cisco VSAN that has been created using FC-ID members Table 31, Supported EMC/Cisco/IBM/Dell switches Add footnote: When installing Control center agents on an AIX 5.1 host, you must be at service level for the remote install to work. The patch download for this service level can be found at: ftp://ftp.software.ibm.com/aix/fixes/51/ml/ (install both v1 and v2). Add footnote: HP-UX 11.0 requires the following patches for ControlCenter agent support: PHSS_ s700_ X HP ac++ -AA runtime libraries (acc A.03.70) PHSS_ s700_ ld(1) and linker tools cumulative patch. HP-UX requires the following patches for ControCenter agent support: PHSS_ s700_ HP ac++ -AA runtime libraries (acc A.03.71); PHSS_ s700_ ld(1) and linker tools cumulative patch; PHSS_ s700_ hp ac++ -aa runtime libraries (acc a.03.71). Table 7, Platform requirements for EMC ControlCenter agents Table 8, Platform support for Master Agent and other ControlCenter agents 20 EMC ControlCenter 6.0 Support Matrix

21 EMC ControlCenter 6.0 support updates What changed Table 1 Support Matrix revision history (15 of 15) Add 64-bit Windows Server 2003 x64, SP1, R2 (Standard, Enterprise, Datacenter Editons) Add Windows Server 2003 R2 Remove footnote: There is no agent support for Windows Server 2003 R2 Add VMware Agent Add introductory note: If implementing StorageScope File Level Reporting, EMC recommends that the StorageScope Repository be installed on a separate host from the ControlCenter Repository. Refer to EMC ControlCenter 6.0 Performance and Scalability Guidelines for details. Add Database Agent for Oracle to footnote: The Storage Agent for Symmetrix or Database Agent for Oracle on HP-UX bit Itanium server require the 32-bit version of Solutions Enabler. The 64-bit version of Solutions Enabler is not supported by ControlCenter. Note that the remote distribution of Solutions Enabler (SE MRLK) from the ControlCenter Console will deploy the required 32-bit version of Solutions Enabler. Add Linux guest Add VMware ESX Server 3.0 Remove NetApp ONTAP versions 6.1, 6.2, 6.3, 6.4 Where changed Table 6, Infrastructure host platform support Table 7, Platform requirements for EMC ControlCenter agents Table 14, ControlCenter Component support on VMware guests Table 24, Storage device management software support EMC ControlCenter 6.0 support updates 21

22 EMC ControlCenter 6.0 support updates 22 EMC ControlCenter 6.0 Support Matrix

23 Invisible Body Tag 2 EMC ControlCenter 6.0 Support Matrix Important This document lists the requirements to run EMC ControlCenter software components on host platforms, including Console, infrastructure, and agents. It is part of the EMC ControlCenter documentation set, and is intended for use by EMC customers and staff who want to plan for or support a ControlCenter installation. Bold text indicates new changes from the previous release of this document. EMC ControlCenter 6.0 Support Matrix 23

24 EMC policies and requirements for Open System support This section describes the EMC policy and requirements for any document characterized as an EMC Open Systems Support Matrix. 1 Purpose and limitations of this document This document is for informational purposes only and may change at any time. This version supersedes and replaces all previous versions. The information is to serve only as a guide for those configurations/products that EMC has qualified. This document identifies and lists various vendor host systems and integral components that have been tested and qualified by EMC for use with EMC products. Vendor components include, but are not limited to, host operating systems, HBAs (host bus adapters) and associated drivers, firmware and BIOS, Fibre Channel switches, hubs, and bridges. This document also lists various vendors, cluster software, tape hardware, storage-system boot procedures, heterogeneous information storage, and configurations that EMC has tested and/or qualified for use with EMC products. The information included in this document is intended as a guide to configuring systems for EMC's products. It is not intended to be the sole resource for system configuration. For more information or answers to questions not found in this document, please refer to the EMC website, other EMC documentation, such as its host connectivity guides, EMC Networked Storage Topology Guide, EMC CLARiiON Open Systems Configuration Guide, relevant vendor documentation, or contact your EMC Sales or EMC Customer Support representative. 1. Documents characterized as an EMC Open Systems Support Matrix include any of the following: Celerra Interoperability Matrix, EMC ControlCenter Support Matrix, EMC Symmetrix Open Systems Support Matrix, EMC CLARiiON Open Systems Support Matrix, EMC CLARiiON Open Systems Configuration Guide, ESN Topology Design Guide, EMC Data Manager Interoperability Support Matrix, and the EMC Software Support Matrix. 24 EMC ControlCenter 6.0 Support Matrix

25 Policies for qualifying systems Policies and procedures for support of EMC products are set forth in the customer's applicable agreements. EMC's publication of information relating to system configurations covers only those outlined in this document or by approval from EMC Engineering. Other system configurations not found in this document are not qualified without EMC Engineering approval. EMC has qualified hardware and software provided only by the vendors listed in this document, and host systems, hardware and software from other vendors are not qualified, and may never be. Please contact your EMC Sales or EMC Customer Support representative for updates or information not included in this document. EMC maintains a large collection of products as well as third-party application software for qualification with EMC storage systems and to simulate customer environments. You must consult the vendors for information about their system internals, such as hardware, associated drivers, and product requirements. Policy for future qualification of operating system software releases The information in this document is maintained by EMC, and EMC strives to update this document with new releases of hardware, operating systems, firmware, BIOS, switch software, etc., as they become available from the vendors. EMC works with the vendors during their development and release processes in order to be fully informed at the time the vendors release new versions. EMC announces qualification after the vendors General Availability (GA). In some cases, EMC may choose to perform regression testing following the vendors GA; in these cases and in cases where advance preparation is not possible, EMC may test and qualify vendors products as appropriate after they have been released. For early support of such products, including vendor beta participation, contact your EMC Sales or EMC Customer Support representative. Policy for end-of-life support EMC strives to continue support for any installed platforms, but may remove support from this matrix for new installations within three months after the vendor has announced that this platform has reached the end of life. EMC will continue support for existing installations of hardware, operating systems, and components that the vendor has officially declared to have reached end of life as long as support is available from the vendor. EMC policies and requirements for Open System support 25

26 User interface support Tables in this section include: Table 2, ControlCenter Console support, on page 26 Table 3, Web browser support, on page 27 Table 4, Performance Manager support requirements, on page 28 Table 5, Operating system support for languages, on page 29 ControlCenter Console Table 2 lists the operating system and hardware requirements for the EMC ControlCenter Console. Table 2 ControlCenter Console support Operating system a b Versions Minimum hardware configuration c d Solaris Solaris 8, 9 One 360 MHz processor 512 MB memory 390 MB disk space Windows (32-bit) Windows (64-bit) Windows 2000 SP2, SP3, SP4 Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions) Windows XP e Professional Edition SP1, SP2 Windows Server 2003 x64 f, SP2, R2 (Standard, Enterprise, Datacenter Editions) Windows XP Professional x64 Edition One 500 MHz processor (Pentium III or later or equivalent) 512 MB RAM free physical memory 490 MB disk space a. To install and launch the Console, refer to EMC ControlCenter Planning and Installation Guide, Volume 1. b. Java Plug-in: JRE 1.4.2_12 or later is required. ControlCenter 6.0 does not support JRE 1.5.x. c. Memory and disk space must be available. Refer to EMC ControlCenter 6.0 Performance and Scalability Guidelines. d. Minimum screen resolution supported is 800 x 600 pixels. e. Set Windows XP to Windows Classic mode to run the Console. f. Windows Server 2003 x64 includes Service Pack EMC ControlCenter 6.0 Support Matrix

27 Web browser for StorageScope, Performance Manager, and Web Console Table 3 lists the minimum versions of Web browsers required to support StorageScope, Performance Manager, and Web Console. For more information, refer to: Table 4, Performance Manager support requirements, on page 28 Table 6, Infrastructure host platform support, on page 32 EMC ControlCenter Performance and Scalability Guidelines Table 3 Web browser support Web browser a Microsoft Internet Explorer b c Netscape Navigator Supported version 5.5, 6.0 d e, 7.0 f 6.2.3, 7.0 g a. Java Plug-in: JRE 1.4.2_12 or later is required for the Web Console browser. EMC ControlCenter 6.0 does not support JRE 1.5.x. b. Windows Server 2003 requires Microsoft Internet Explorer 6.0. For supported Windows versions refer to Table 7 on page 34. c. For proper functioning of the Web Console on Windows 2000 and Windows Server 2003 make sure that the Java (Sun)"Use Java 2 v1.4.2_0x for <applet> (requires restart)" is selected (Under IE Tools -> Internet Option -> Advanced Tab.). For supported Windows versions refer to Table 7 on page 34. d. Japanese and Korean language environments require a minimum version of Microsoft Internet Explorer 6.0. e. StorageScope and StorageScope FLR are supported only on Microsoft Internet Explorer 6.0. f. Internet Explorer 7.0 supports Performance Manager and Web Console only. g. Japanese and Korean language environments require a minimum version of Netscape Navigator 7.0. User interface support 27

28 Performance Manager requirements Table 4 lists the operating system and hardware requirements for the EMC ControlCenter Performance Manager (formerly Workload Analyzer Performance View). Table 4 Performance Manager support requirements Operating system Version a b Hardware Minimum hardware configuration Windows (32-bit) Windows 2000 SP2, SP3, SP4 Windows Server 2003 SP1, SP2, R2 (Standard, Enterprise and Datacenter Editions) Windows XP Professional Edition SP1, SP2 Workstations One 500 MHz processor (Pentium III or later or equivalent) 128 MB free physical memory Windows (64-bit) Windows Server 2003 x64 c, SP2, R2 (Standard, Enterprise and Datacenter Editions) a. To install and launch Performance Manager, refer to EMC ControlCenter Planning and Installation Guide, Volume 1. b. To run Performance Manager under Citrix, the Citrix MetaFrame server must have Citrix MetaFrame Service Pack 2 or later installed. This service pack is available for download at c. Windows Server 2003 x64 includes Service Pack EMC ControlCenter 6.0 Support Matrix

29 Language operating system support Table 5 lists the ControlCenter components that German (G), French (F), Japanese (J), and Korean (K) language versions of operating systems can tolerate. Only US English-OS versions of Windows 2000 and Windows Server 2003 are supported, with the regional Locale set to the supported languages. Because ControlCenter does not support German, French, Japanese, or Korean language usage, use regional Locale English during the installation so the pathname, folder name, and username are correct. Table 5 Operating system support for languages (1 of 2) ControlCenter component Windows 2000 Server SP4 Windows 2000 Advanced Server SP4 Windows 2000 Datacenter Server SP2, SP3, SP4 Windows Server 2003 SP1, SP2, R2 (Enterprise, Standard and Datacenter Editions) Windows XP SP1, SP2 Linux RHEL AS/ES 3.0, 4.0 Solaris 8, 9, 10 a HP-UX 11iv1, 11iv2 AIX 5.1, 5.2, 5.3 Master Agent F G J K F G J K F G F G J K J K J K J K J K Console, Performance Manager F G J K F G J K F G J K F G J K F G J K Server, Repository, Store, StorageScope F G J K F G J K F G J K F G J K Workload Analyzer Archiver F G J K F G J K F G J K Host Agent for AIX J K User interface support 29

30 Table 5 Operating system support for languages (2 of 2) ControlCenter component Windows 2000 Server SP4 Windows 2000 Advanced Server SP4 Windows 2000 Datacenter Server SP2, SP3, SP4 Windows Server 2003 SP1, SP2, R2 (Enterprise, Standard and Datacenter Editions) Windows XP SP1, SP2 Linux RHEL AS/ES 3.0, 4.0 Solaris 8, 9, 10 a HP-UX 11iv1, 11iv2 AIX 5.1, 5.2, 5.3 Host Agent for HP-UX JK Host Agent for Linux J K Host Agent for Novell F G J K F G J K F G J K F G J K Host Agent for Solaris J K Host Agent for Windows F G J K F G J K F G F G J K Storage Agent for CLARiiON Storage Agent for NAS Storage Agent for Symmetrix Database Agent for Oracle Common Mapping Agent Fibre Channel Connectivity Agent b c (FCC) Symmetrix SDM Agent F G J K F G J K F G J K F G J K J K J K J K a. Solaris 10 is only supported in English. b. Fibre Channel Connectivity Agent does not support AIX 5.3, HP-UX 11iv2. The FCC Agent is not supported on AIX hosts when there are Brocade switches in the environment. c. Fibre Channel Connectivity Agent support on Solaris 10 requires the Cumulative Fibre Channel Connectivity Agent Patch 4147 which is available through 30 EMC ControlCenter 6.0 Support Matrix

31 Infrastructure support The ControlCenter infrastructure consists of the following components: ECC Server and Repository StorageScope Server and Repository (see notes below) Master Agents Store(s) Important EMC recommends that the ECC Server and Repository always be installed on the same host. If implementing StorageScope File Level Reporting, EMC recommends that the StorageScope Repository be installed on a separate host from the ControlCenter Repository. Refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines for details. EMC recommends that the StorageScope Repository and StorageScope Server service be installed on the same host. For agent disk space requirements, refer to the EMC ControlCenter 6.0 Planning and Installation Guide, Volume 1, section Checking Agent Disk Space. Infrastructure support 31

32 Infrastructure host Infrastructure support on VMware guests Table 6 Table 6 list the operating systems, hardware, ControlCenter agents and software applications that are supported on the infrastructure host. In addition to the infrastructure components listed above, Performance Manager installed through the infrastructure can be installed on VMware guests. For more information refer to Installing ControlCenter 6.0 in a VMware Environment Technical Notes. Refer to Table 14, ControlCenter Component support on VMware guests, on page 43 for other ControlCenter components that are supported on VMware guests. Infrastructure host platform support Operating system a Versions Minimum hardware requirements ControlCenter agents supported on the infrastructure host b Software supported on the infrastructure host c Windows (32-bit) Windows (64-bit) Windows 2000 SP2, SP3, SP4 (Server, Advanced Server, and Datacenter Server) Windows Server 2003 SP1 d, SP2, R2 (Standard, Enterprise and Datacenter Editions) Windows Server 2003 x64 l, SP2, R2 (Standard, Enterprise, Datacenter Editions) For minimum hardware requirements refer to the EMC ControlCenter 6.0 Performance and Scalability Guidelines Minimum hardware requirements are for the ControlCenter Infrastructure host components only. Adding additional agents and applications will impact these requirements. Common Mapping Agent, Database Agent for Oracle e Fibre Channel Connectivity Agent (FCC) Host Agent for Windows Master Agent Integration Gateway Storage Agent for CLARiiON f Storage Agent for HDS Storage Agent for HP StorageWorks Storage Agent for NAS Storage Agent for Symmetrix g Storage Agent for ESS Storage Agent for Centera Storage Agent for SMI Symmetrix SDM Agent Workload Analyzer Archiver VMware Agent Celerra Web Manager Celerra Monitor 2.2 ConnectEMC 2.0 Enterprise Replication Manager (ERM) Navisphere Manager 5.3 or later, and Web-based Navisphere Manager PowerPath 4.4, 4.5, 5.0, 5.1 StorageScope h Replication Manager/Remote Web Console/ECCAPI i j Console j Symmetrix Management Console k Centera Console 2.1 a. For information about ControlCenter cluster support, refer to EMC ControlCenter Planning and Installation Guide, Volume 1. Control Center supports as many cluster nodes as MSCS supports. When running infrastructure components as part of an MSCS cluster, the host agent is not supported. 32 EMC ControlCenter 6.0 Support Matrix