IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 and IBM Tivoli Monitoring for Virtual Servers V6.2

Transcription

1 Announcement ZG , dated June 15, 2010 IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 and IBM Tivoli Monitoring for Virtual Servers V6.2 Table of contents 1 Overview 5 Publications 2 Key prerequisites 6 Technical information 2 Planned availability date 11 Terms and conditions 2 Description 12 Pricing 4 Product number 12 Announcement countries At a glance IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 delivers storage device performance monitoring for IBM midrange systems. IBM Tivoli Monitoring for Virtual Servers V6.2 provides support for vsphere 4 as well as new integration features with IBM Systems Director VMControl TM. IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 offers: A dynamic end-to-end topology viewer Storage Area Network (SAN)-wide asset and capacity reporting Performance reporting and monitoring for IBM System Storage DS3000, IBM System Storage DS4000 TM, and IBM System Storage DS5000 series devices A lightweight client to collect host asset, capacity, and connectivity information IBM Tivoli Monitoring for Virtual Servers V6.2 major enhancements: Support for VMware vsphere 4 and additional metrics: This release now includes support for VMware vsphere 4. Additional metrics are included in the VMware VI agent. They are hardware sensor status, units, and values to include temperature and energy usage, balloon memory usage, percent ready for the ESX host, server disk performance metrics, and fault tolerance of the virtual machine. Contextual management: Through integration of IBM Tivoli Monitoring for Virtual Servers V6.2 and IBM Systems Director VMControl Web UI, you are now able to monitor the performance and availability of your VMware environment using IBM Tivoli Monitoring for Virtual Servers, and contextually launch from the Tivoli Enterprise Portal into the VMControl Web UI to make virtual machine configuration changes and to start, stop, create, and delete servers. Overview IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 and IBM Tivoli Monitoring for Virtual Servers V6.2 are now available for ordering in the IBM System x ordering systems. These offerings can be configured with or without System x servers, BladeCenter blades, and IntelliStation workstations, with their respective operating systems. IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 is designed to provide storage device configuration, performance monitoring, and management of Storage Area Network (SAN)-attached devices from a single IBM is a registered trademark of International Business Machines Corporation 1

2 console. In addition, it includes performance monitoring capabilities for IBM System Storage DS3000, IBM System Storage DS4000, and IBM System Storage DS5000 systems. Tivoli Storage Productivity Center for Disk Midrange Edition V4.1: Offers continuous real-time monitoring and fault identification to help improve SAN availability Provides reporting across multiple arrays from a single console Helps monitor metrics such as throughput, input and output (I/O) and data rates, and cache utilization Receives timely alerts that can enable event action based on your policies when thresholds are exceeded Helps to improve storage return on investment by aiding to keep SANs reliably and dependably operational Can reduce storage administration costs by helping simplify the management of complex SANs IBM Tivoli Monitoring for Virtual Servers V6.2 builds on the robust monitoring capabilities of IBM Tivoli Monitoring for Virtual Servers V6.1.2, providing performance and availability monitoring for VMware and Citrix Presentation Server environments, to include monitoring of clusters, resource pools, ESX hosts, and virtual machines. You are able to monitor your VMware virtual environment either by connecting to ESXi or ESX classic hosts or by connecting directly to the VMware vcenter Server. For major enhancements and product information, refer to the Description and Reference information sections. Eligible software products, offered and selected during the ordering process with each hardware system, are enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license-only orders can be created for these products based on existing supported hardware system units in your business environment. Offerings included in this announcement are available exclusively via electronic download. Key prerequisites Refer to the Hardware and software requirements section. Planned availability date June 18, 2010 Description IBM Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 is part of the IBM Tivoli Storage Productivity Center V4.1 suite of integrated storage infrastructure management products that are designed to help you manage almost every point of your storage network, between the hosts through the fabric and to the physical disks in a multi-site enterprise. It can help simplify and automate the management of storage data and the networks to which storage devices connect. Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 offers the same capabilities found in IBM Tivoli Storage Productivity Center Basic Edition and, in addition, performance reporting for IBM's entry-level and midrange storage devices (DS3000, DS4000, and DS5000 series). Utilizing a new Storage Management Initiative - Specification (SMI-S) Common Information Model (CIM) agent, Tivoli IBM is a registered trademark of International Business Machines Corporation 2

3 Storage Productivity Center for Disk Midrange Edition V4.1 helps gather performance data such as: Controller input and output rate (read/write/total) Controller data rate (read/write/total) Controller cache hits percentage (read/write/overall) Port I/O rate (read/write/total) Port data rate (read/write/total) Administrators can monitor and analyze performance statistics for these storage systems down to five-minute intervals. The performance data can be viewed in real time in the topology viewer, stored for historical reporting, or used to generate timely alerts by monitoring thresholds for various device parameters. Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 is set apart from IBM Tivoli Storage Productivity Center for Disk because it is: Designed to support IBM's entry-level and midrange storage disk products (DS3000, DS4000, and DS5000) Licensed per storage device, such as disk controllers and their respective expansion units IBM Tivoli Monitoring for Virtual Servers V6.2, a product bundle, now includes two separate agents to help extend the end-to-end monitoring and management capability of IBM Tivoli Monitoring to include VMware vsphere and Citrix Access Suite. Each of these agents includes best-practice situations and expert advice, customized workspaces, and historical data gathering. In addition, these agents can send application-specific events to IBM Tivoli Enterprise Console. With these powerful capabilities, you can more effectively and efficiently manage the complete, end-toend infrastructure from a single customizable interface. The specifics of each agent are described below. Virtual Infrastructure (VI) Agent The VI agent provides monitoring of ESX and ESXi hosts, and the VMware vcenter Server. Specific features include: Cluster, resource pool, and VMware vcenter Server events: If you monitor your VMware infrastructure by connecting to the VMware vcenter Server, you are able to obtain performance and availability alerts and statistics with regard to vcenter events (such as vmotion events), and CPU and memory utilization by cluster and resource pool. You can see overall cluster utilization as well as how each of the servers in the cluster is utilized (0-10%, 10-20%, and so on). You are then able to drill down via dynamic links to the specific ESX server or virtual machine that has a performance problem for further investigation. ESX host and virtual machine performance and availability alerts and statistics: If you monitor the ESX host directly or monitor the vcenter Server you are able to obtain performance and availability alerts for memory and CPU utilization for the ESX host and by virtual machine. You are able to view network I/O by virtual machine and ESX host. If you have an operating system agent installed on the guest, you are able to dynamically link from the VI agent to the guest operating system agent to obtain process data to help in trouble-shooting performance problems on the virtual machine. Citrix Agent Citrix Access Suite components: Citrix License Server allows central license management for Citrix Presentation Server. Citrix Presentation Server for Windows is the foundation of the Citrix Access Suite, the world's most widely deployed presentation server for centrally IBM is a registered trademark of International Business Machines Corporation 3

4 managing heterogeneous applications, and delivering their functionality as a service to workers, wherever they may be. Citrix Secure Access Manager delivers secure, single-point access over the Web to a wide range of internal and external information resources, including applications, data sources, documents, and Web content and services. With a powerful set of easy-to-use, wizard-driven configuration tools, IT administrators can enable browser-based access to the entire enterprise. Citrix Secure Ticket Authority issues session tickets in response to connection requests for published resources. These session tickets form the basis of authentication and authorization for access to published resources in a server farm. Citrix Conferencing Manager adds intuitive application conferencing to Presentation Server that eliminates the geographical distance between team members, helps to increase the productivity of meetings, and allows easy collaboration. Citrix Web Interface for Presentation Server delivers a Web interface to Citrix so that users can access and leverage the Presentation Server from anywhere. The Citrix Access Suite agent delivers management and maintenance capabilities for Citrix Access Suite V3.0 and V4.0 Enterprise by: Monitoring the availability of Citrix component services and indicate when they are down Gathering the Independent Management Architecture (IMA) session performance metrics for IMA network connections, which are between Citrix servers and components (for example Presentation Server and the License Server) Gathering all performance metrics for the Presentation Server (made available by Citrix) and providing documentation on how to configure and set up the operating system agent in addition to the Citrix agent for a complete monitoring solution Gathering performance metrics for ICA sessions, which are between Citrix servers and components and users (for example, Presentation Server and the Citrix client on a user system, displaying the published applications), showing Citrix-produced error, warning, and informational events from the event log Gathering the license server license usage information Gathering performance metrics for the Secure Ticket Authority Delivering actions to start and stop Citrix component services Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at Reference information For more information regarding IBM Tivoli Monitoring for Virtual Servers V6.2 refer to Software Announcements ZP , dated October 06, 2009, and ZP , dated March 14, Product number Description Part number IBM Tivoli Storage Productivity Center for Disk Midrange 68Y9297 Edition V4, per Storage Device License and SW S&S 12 Months IBM Tivoli Storage Productivity Center for Disk Midrange 68Y9299 Edition V4, per 250 Storage Device License and SW S&S IBM is a registered trademark of International Business Machines Corporation 4

5 12 Months IBM Tivoli Monitoring for Virtual Servers V6, per 10 PVU License and SW S&S 12 Months 68Y9301 IBM Tivoli Monitoring for Virtual Servers V6, per PVU License and SW S&S 12 Months 68Y9303 Publications No licensed hardcopy publications are shipped with this program. The publications listed below are available in English and select translated languages and can be downloaded from the following Web sites on the planned availability date. For IBM Tivoli Storage Productivity Center documentation Title Order number IBM Tivoli Storage Productivity Center User's Guide SC V4.1 IBM Tivoli Storage Productivity Center Command-Line SC Interface Reference V4.1 IBM Tivoli Storage Productivity Center Messages V4.1 SC IBM Tivoli Storage Productivity Center Workflow SC User's Guide V4.1 IBM Tivoli Storage Productivity Center Problem GC Determination Guide V4.1 IBM Tivoli Storage Productivity Center Information SC Center V4.1 IBM Tivoli Storage Productivity Center for Disk V4.1 LCD Quick Start Guide V4.1 For IBM Tivoli Monitoring and OMEGAMON XE documentation Title IBM Tivoli Monitoring for Virtual Servers: Citrix Agent User's Guide VMware VI Agent User's Guide V6.2 IBM Tivoli Monitoring Installation and Setup Guide V6.2 IBM Publications Center Order number SC SC GC The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge. Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high- IBM is a registered trademark of International Business Machines Corporation 5

6 speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Technical information Specified operating environment Hardware and software requirements Hardware and software requirements for Tivoli Storage Productivity Center for Disk Midrange Edition V4.1 For the most up-to-date information on hardware and software requirements, refer to Supported storage devices Supported storage devices Recommended firmware level SMI-S provider IBM System Storage DS4200 V7.6 V1.3, GG.33 IBM System Storage DS4700 V7.6 V1.3, GG.33 IBM System Storage DS4800 V7.6 V1.3, GG.33 IBM System Storage DS5020 V7.6 V1.3, GG.33 IBM System Storage DS5100 V7.6 V1.3, GG.33 IBM System Storage DS5300 V7.6 V1.3, GG.33 IBM System Storage DS3400 V G0.04 IBM System Storage DS4100 V G0.04 IBM System Storage DS4300 V G0.04 IBM System Storage DS4400 Turbo V G0.04 IBM System Storage DS4400 V G0.04 IBM System Storage DS4500 V G0.04 IBM TotalStorage FAStT 100 V G0.04 IBM TotalStorage FAStT 200 V G0.04 IBM TotalStorage FAStT 500 V G0.04 IBM TotalStorage FAStT 600 V G0.04 IBM TotalStorage FAStT 700 V G0.04 IBM TotalStorage FAStT 900 V G0.04 Note: Some previous versions of the SMI-S providers may be supported, but with reduced functionality. Visit the product's support Web site for the latest information. The following minimum hardware and software requirements apply: For Microsoft Windows and Red Hat Linux on Intel : Machine: Intel class P4/Xeon 3.2 GHz processors Minimum memory: 4 GB RAM Disk space: 40 GB disk space IBM is a registered trademark of International Business Machines Corporation 6

7 Windows 2003 Standard Edition (32 bit or 64 bit) When using IBM DB2 V9.1 as the repository -- Red Hat Enterprise Linux (RHEL) Advanced Server 4 (32 bit) When using DB2 V9.5 as the repository -- RHEL Advanced Server 4 (64 bit) For IBM AIX on IBM System i and IBM System p : Machine: POWER4 TM or POWER5 TM processor Minimum memory: 4 GB of RAM Disk space: 40 GB disk space Operating system: AIX V5.3 (32 bit or 64 bit) Server and GUI client For Windows and Linux on Intel: Machine: Intel class P4/Xeon 3.2 GHz processors Minimum memory: 4 GB of RAM Disk space: 40 GB Windows 2003 Standard Edition (32 bit) or (64 bit - compatibility mode) Windows 2003 Enterprise Edition (32 bit) or (64 bit - compatibility mode) Windows 2008 (all editions) (32 bit or 64 bit) When using DB2 V9.1 as the repository -- RHEL Advanced Server 4 (32 bit) -- RHEL Advanced Server 5 (32 bit) When using DB2 V9.5 as the repository -- RHEL Advanced Server 4 (64 bit - compatibility mode) -- RHEL Advanced Server 5 (64 bit - compatibility mode) For AIX on System i and System p: Machine: POWER4 or POWER5 processor Minimum space requirement to run: 4 GB of RAM Approximately 40 GB of hard disk space Operating system: AIX V5.3 (32 bit) AIX V5.3 (64 bit - compatibility mode) AIX V6.1 Supported Relational Database Management Systems (RDBMSs) for the Enterprise Repository: DB2 UDB V9.1 Fix Pack 2, or later Fix Packs DB2 UDB V9.5 Fix Pack 3a, or later Fix Packs Data agent For Windows and Linux on Intel: Machine: Pentium 400 MHz processor, or above IBM is a registered trademark of International Business Machines Corporation 7

8 Minimum memory and space requirements to run: 256 MB of RAM Approximately 100 MB of hard disk space Windows 2003 Standard Edition (32 bit) and R2 Windows 2003 Standard Edition (64 bit) and R2 - (compatibility mode) Windows 2003 Enterprise Edition (32 bit) and R2 Windows 2003 Enterprise Edition (64 bit) and R2 - (compatibility mode) Windows 2008 (all editions) (32 bit) Windows 2008 (all editions) (64 bit - compatibility mode) RHEL Advanced Server 4.0 (32 bit) or (64 bit - compatibility mode) RHEL Advanced Server 5.0 (32 bit) or (64 bit - compatibility mode) SUSE Linux Enterprise Server 9 (32 bit) or (64 bit - compatibility mode) For UNIX : Machine: Minimum 400 MHz processor Minimum space requirement to run: 256 MB of RAM Approximately 100 MB of hard disk space HP-UX 11.0 (32 bit) or (64 bit - compatibility mode) HP-UX 11i.1 (32 bit) or (64 bit - compatibility mode) HP-UX 11i.2 (32 bit) or (64 bit - compatibility mode) Solaris 9 (32 bit) Solaris 10 (32 bit) or (64 bit - compatibility mode) For System i and System p: Machine: Minimum 400 MHz processor Minimum space requirement to run: 256 MB of RAM Approximately 100 MB of hard disk space AIX V5.3 (32 bit) or (64 bit - compatibility mode) AIX V6.1 (32 bit) or (64 bit - compatibility mode) RHEL Advanced Server 4.0 (32 bit) or (64 bit - compatibility mode) RHEL Advanced Server 5.0 (32 bit) or (64 bit - compatibility mode) SUSE Linux Enterprise Server 9 (32 bit) or (64 bit - compatibility mode) Storage resource agent For Windows and Linux on Intel: Machine: Pentium 400 MHz processor, or above Minimum memory and space requirements to run: 256 MB of RAM Approximately 100 MB of hard disk space Windows 2003 Standard Edition (32 bit) and R2 Windows 2003 Standard Edition (64 bit) and R2 - (compatibility mode) IBM is a registered trademark of International Business Machines Corporation 8

9 Windows 2003 Enterprise Edition (32 bit) and R2 Windows 2003 Enterprise Edition (64 bit) and R2 - (compatibility mode) Windows 2008 (all editions) (32 bit) Windows 2008 (all editions) (64 bit - compatibility mode) RHEL Advanced Server 4.0 (32 bit) or (64 bit - compatibility mode) RHEL Enterprise Server 4.0 (32 bit) or (64 bit - compatibility mode) RHEL Advanced Server 5.0 (32 bit) or (64 bit - compatibility mode) RHEL Enterprise 5.0 (32 bit) or (64 bit - compatibility mode) SUSE Linux Enterprise Server 9 (32 bit) or (64 bit - compatibility mode) SUSE Linux Enterprise Server 10 (32 bit) or (64 bit - compatibility mode) For System i and System p: Machine: Minimum 400 MHz processor Minimum space requirement to run: 256 MB of RAM Approximately 100 MB of hard disk space AIX V5.3 (32 bit) or (64 bit - compatibility mode) AIX V6.1 (32 bit) or (64 bit - compatibility mode) RHEL Advanced Server 4.0 (32 bit) or (64 bit - compatibility mode) RHEL Advanced Server 5.0 (64 bit - compatibility mode) SUSE Linux Enterprise Server 9 (32 bit) or (64 bit - compatibility mode) SUSE Linux Enterprise Server 10 (64 bit - compatibility mode) Hardware and software requirements for IBM Tivoli Monitoring for Virtual Servers V6.2 For the most up-to-date information on hardware and software requirements, refer to Hardware requirements Any hardware platform that can support the required software. Software requirements IBM Tivoli Monitoring V6.2.1 IF3 or later. Key prerequisites The supported levels of VMware products are: VMware ESX Server V3.5, or later VMware ESX Server V3.5i, or later VMware vcenter Server V2.5, or later The supported levels of Citrix products are: Citrix V3.0 - Enterprise Edition Enterprise Edition V4.0 Enterprise Edition V4.5 XenApp V5.0 IBM is a registered trademark of International Business Machines Corporation 9

10 Compatibility For detailed information about IBM and non-ibm devices, adapters, software, and network operating systems supported with xseries servers, visit Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xseries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations Refer to the Hardware and software requirements section for operating system limitations. Planning information Packaging For software products in this announcement, physical media and hardcopy documentation are not included in the deliverable package. The software code is delivered only via electronic download. After receipt of an order, the Business Partner or end customer will be required to register and accept Passport Advantage or Passport Express terms and conditions. Upon registration, the end customer will be provided with a Web site for the electronic download. The product includes the license and one year of Software Subscription and Support. Your Proof of Entitlement for these programs is a copy of a paid sales receipt, purchase order, invoice, or other sales record from IBM or its authorized reseller from whom you acquired the program, provided that it states the license charge unit (the characteristics of intended use of the program; for example, number of processors, number of users) and quantity acquired. The programs, when downloaded from a Web site, contain the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT. Security, auditability, and control This product uses the security and auditability features of the system in which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Global Technology Services Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings, for the efficient installation, implementation, and/or integration of this product. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution IBM is a registered trademark of International Business Machines Corporation 10

11 and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent TM is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. To learn how Electronic Services can work for you, visit Terms and conditions These products are available under the terms and conditions of the IBM International Program License Agreement (IPLA). Registration is required in Passport Advantage Express in order to acquire the product and register for subscription and support entitlement. Proofs of Entitlement (PoE) are required for all authorized use. IBM Global Financing: Yes Field-installable features: Yes Customer setup: Yes Model conversions: No Product availability status: New IBM warrants that the program will conform at the date of shipment to the current specifications, provided that the program is properly used in the specified operating environment. If you believe there is a defect in a program such that it does not meet its specifications, you must notify IBM while program services are available for the program. Note: IBM programs are licensed under the terms and conditions of the IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use. Features and options only Field installable: Yes Customer setup: Yes Support period: Program Services will be available for a minimum of three years. A formal withdrawal will be issued one year prior to end of Program Services. Optional upgrade: Yes Licensed programs: Yes IBM is a registered trademark of International Business Machines Corporation 11

12 Pricing For all local charges, contact your IBM representative. Announcement countries All European, Middle Eastern, and African countries except Iran, Sudan, and Syria. Trademarks Systems Director VMControl, DS4000, POWER4, POWER5 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both. IBM, Tivoli, System Storage, System x, BladeCenter, IntelliStation, Tivoli Enterprise Console, OMEGAMON, TotalStorage, DB2, AIX, System i, System p, 400, xseries, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both. Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM is a registered trademark of International Business Machines Corporation 12