ELECTRONIC REMITTANCE ADVICE

Transcription

1 ELECTRONIC REMITTANCE ADVICE INFORMATION ABOUT ERAS (ELECTRONIC REMITTANCE ADVICE) FILES Did you recently receive a check without a paper EOB? If so, the insurance company is sending you an Electronic File called an ERA 835 instead of your paper EOBs. This file is a non-readable file! You must have some kind of software to load the non-readable file. If you don t have any software to do this, you may download Medicare s Free Easy Print Software. We give you the ERA file from your insurance company. You load it into the software to view your EOB! DOWNLOAD AND INSTALL MEDICARE S FREE EASY PRINT SOFTWARE 1. GO TO 2. Scroll to the bottom of the page and under Related Links Outside CMS, then click on the first link named: Download Information for.net Framework. 3. This will take you to a Microsoft page; you will then click on download in the blue area that appears on this page. 4. Click on Run on the File Download Security Warning window 5. Click next through all installation prompts to finish the installation Page

2 THE.NET APPLICATION FROM MICROSOFT IS REQUIRED BEFORE YOU DOWNLOAD THE REMIT EASY PRINT SOFTWARE FROM MEDICARE. 6. Next, go back to the Medicare screen, where you downloaded the.net, and scroll up until you see DOWNLOADS. Under DOWNLOADS you will find Medicare Remit Easy Print - Version 2.4 Double click the Medicare Easy Print link. 7. On the File Download window, click Open 8. This will open a new window, click Extract all files on the left side of the window Page

3 9. Click Next after the Extraction Wizard window appears. 10. Click the Browse button 11. After choosing browse, you will see the Select a destination window. Left click on desktop and choose ok. Click next on the following screen Page

4 12. After choosing next, you will see the Extraction Complete page. Choose Finish to see the files. 13. Depending on your system configuration, you will see your files on your desktop. Look for the File Called Medicare Remit Easy Print.msi (If you don t see.msi its ok) Double-click the file, and choose next through all the prompts to install the software. 14. Easy Print will now be installed on your computer Page

5 ACCESS THE ERA 835 FILE FROM OFFICE ALLY 1. Log-in to 2. On the left side click DOWNLOAD EOB/ERA 835, you should now see a calendar at the top of the page; we receive ERA s from the payers daily. NOTE: If you cannot find any ERA_STATUS reports in your Download EOB/ERA 835 section, please call Office (949) option 1. Have your Medicare Provider Number with you when you call and let us know that you cannot find your ERA_STATUS reports. 3. Change the Report Mode to MONTHLY, then choose the month you would like to search for ERAs in. Change the Report Type to ERA 835 (multiple payers) and click GO. 4. Any ERAs linked to your account for the month chosen will be displayed. 5. Click on the date you would like to download ERAs from. PLEASE CONTINUE DOWN TO UNZIPPING ZIP FILES TO CONTINUE THE APPROPRIATE PROCEDURES Page

6 UZIPPING ZIP FILES OVERVIEW This document will show users how to unzip files using the built in zip utility within windows XP. WINDOWS XP UNZIP METHOD There is a zip utility built into Windows XP that allows for users to unzip their zip files. Zip files are containers that hold multiple files within a single container (aka a zip file). In order to remove these files from the container (unzip the file) within Windows XP, please complete the following procedures: PRE-REQUISITE: MAKE A FOLDER ON YOUR DESKTOP CALLED OFFICE ALLY ERAS 1. Right Click the Start Menu on the lower left side of your computer and choose Explore 2. Left Click Desktop on the left Folders section of the Explorer Window Page

7 3. Choose File New - Folder 4. This will create a highlighted New Folder as seen below. 5. Type the name of the new folder Office Ally ERAs (With no quotes) and hit Enter. This will create a New Folder on your desktop called Office Ally ERAs Page

8 DOWNLOADING AND UNZIPPING THE ERA FILE 1. Once you have located the desired EOB information, choose the View button under Download/View If you see the screen below, you will need to left click on the blue area seen below. Left Click Download File 2. You will then see the File Download window, choose Open 3. You will then see a new window with the Downloaded EOB File. On the left side of the window, choose Extract all files Page

9 4. The Extraction Wizard will appear. Choose Next 5. Choose browse 6. Choose the folder you created called Office Ally ERAs and choose Ok Page

10 7. Choose Next and you will see that file is extracting 8. Choose Finish on the next window 9. Close all windows by choosing the button in the top right of all your windows Page

11 LOAD THE EAR 835 INTO YOUR EASY PRINT SOFTWARE 1. Open Medicare s Easy Print Software. (If you get a message that says no remittance files found, hit ok) 2. Click, Import 3. Click, Desktop on the left. Double Click on the folder you created called Office Ally ERAs Page

12 4. Double-Click the FOLDER that you extracted from earlier steps. NOTE: THE FOLDER HAS THE PLAIN FOLDER ICON AND THIS IS THE ONE YOU WANT TO USE!! DO NOT USE THE FOLDER THAT LOOKS LIKE 5. Once you open the correct folder, you will see your.835 file. Double-click the.835 file. NOTE: MAKE SURE YOU DOUBLE-CLICK THE.835 FILE AND NOT THE.TXT FILE. IF YOU DO, EASY PRINT WILL GIVE YOU AN ERROR MESSAGE. 6. You will now see a list of patients with check boxes by their names. Check some or all of the boxes. 7. Click claim detail You will see your EOB!! Feel Free to Call Office Ally at with any questions you may have!! Page