ViewTM 4 The right Desktop Virtualization Platform. Senior System Engineer, vmware
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1 ViewTM 4 The right Desktop Virtualization Platform Senior System Engineer, vmware
2 AGENDA The Desktop Revolution is Here Existing VMware s Client Technologies What is Driving the Virtual Desktop? VMware View 4 Built for Desktops VMware View 4 Deployment VMware View 4 Next Steps Q&A
3 The Desktop Revolution is Here
4 What are the business challenges around desktop provision and support?
5 How can desktop virtualization address these business challenges? Desktop virtualization can be leveraged to provide desktops as a managed service within the Enterprise Desktop virtualization provides for data-centre level protection of corporate data held on PC s Providing desktops as a managed service drives down the cost on a per-instance basis for desktop provision Virtual desktops can be locked-down to prevent unauthorised data or applications being introduced to the PC instance Virtual desktops can be accessed from a wide range of devices, accommodating more users needs
6 The costs of managing PCs is staggering $3 $3 $1 CAPEX OPEX Source: IDC Study 2009 Increasing IT costs For every $1 spent on hardware, companies spend $3 to manage
7 VMware ViewTM 4: Deliver Desktops as a Managed Service Purpose-built to deliver desktops as a managed service Industry-Best: User Experience Acquisition and Total Cost Scale
8 How can desktop virtualization impact these costs? CAPEX Savings Lower cost Storage and Hardware Concurrent user pricing Delayed Hardware Refresh OPEX Savings Average 50% fewer help desk calls 55% reduced desktop management time Ability to provision users in minutes Patch or update from a single image Increased Productivity 68% reduced end-user downtime Automated desktop and data backup
9 IT as a managed Service through Internal Cloud Features Internal Cloud the next logical step to fully abstract the underlying infrastructure They integrates all your Datacenter based Modules, like Servers, Desktops and Applications Benefits Internal Clouds are Highly efficient and secure, simple to manage and on-demand scalable Your Datacenter is the instance to deliver Servers Desktops Applications as a managed Service
10 VMware is the leader in desktop virtualization 2009 Most proven, mature technology Over 1.5 million seats sold, customers PColP VMware 1st VDI VMware 1st ESX VMware 1st Workstation VMware 1st Over 1700 channel partners selling View Broadest technology ecosystem
11 What is Driving the Virtual Desktop
12 The Desktop Dilemma Freedom or Control? IT Requirements End-user Requirements Manage OS images and applications easily Support the multitude of endpoint devices Persona Provide secure, continuous access to desktops, apps Applications Operating System Deliver highest level of service at lowest cost Personalized desktops Flexible access from a variety of locations and devices OS and Application support Access to rich content How do you solve the desktop dilemma while providing the best solution at the lowest cost?
13 Benefit about Desktop Virtualization Today's Desktop Dilemma The traditional PC approach of Device-centric Computing is difficult to maintain and support All Components like OS, Applications, Profile and Data are always bounded to the device Value Desktop Virtualization VMware Virtualization change the approach to User-centric Computing Freedom for Users, Efficiency and Control for IT Profile User Device Data Applications Operating System
14 VMware Desktop Virtualization unlocks Components Features Breaks apart each component form the device Component s are isolated and encapsulated Applications can be virtualized Benefits Simplify the Desktop Management, give Users the Freedom of the device Robust and flexible Service for End-Users Application Virtualization give flexibility to each User and Desktop Profile Device Data Applications Operating System
15 Important Advice We can't solve problems by using the same kind of thinking we used when we created them. - Albert Einstein
16 Modernizing the Desktop A Managed Service Model Persona Applications Operating System Modular Desktop Centralized Management Desktop Delivery
17 Desktop Dilemma Solved Freedom and Control Optimize IT Improve End-User Freedom Automated desktop and application management Increased control and security Improved levels of service Persona Applications Operating System Reduced Operational Costs What does this enable? Flexible secure access Availability of desktops, applications and data 24/7 Move locations and devices with a consistent user experience Optimized end-user experience
18 Wide Range of Customer Use Cases Windows 7 Migration Business Process Outsourcing Reduce costs by managing desktop applications and users centrally Centrally control sensitive data Streamline desktop and application deployment Reduce migrationcosts Minimize application incompatibility Extend life of existing desktop software Remote Office/Branch Office Reduce costs by managing desktops and users centrally Centrally control sensitive data Streamline desktop and application deployment Contractors/EOIT/BYOPC Deploy and manage a desktop image on employee owned assets Centrally control desktops and data Separation between corporate and personal desktop Mobile Users Enable desktop accessregardless of network connection Extend security and control of offline users Leverage local device resources Business Continuity/Disaster Recovery Support end-users working from remote locations Ensure desktops are available 24 x 7 Quickly provision new desktops
19 Critical Solution Components Simplicity Efficiency Security Availability Reliability Scalability Management Platform View Client PCoIP Protocol Local Mode View Manager View Composer ThinApp vsphere for Desktops Reduce IT Costs Usability Flexibility User Experience
20 Requirements to deliver desktops as a managed service User Experience Display, Multimedia, Peripherals, Offline Management Provision, Deploy, Broker, Secure Platform, Image, Apps, Persona Platform Server, Client, Mobile
21 Providing Desktops Not Devices Desktop Desktop Desktop
22 VMware View 4 Built for Desktops
23 VMware View 4 is built for desktops VMware View 4.0 PCoIP Protocol View Multimedia View Display View Direct View Print Offline Management Deliver Superior User Experience Simplify Desktop Management View Manager View Composer ThinApp Platform Standardize on Leading Platform vsphere for Desktops Reduces IT costs User Experience
24 Built to deliver desktops as a managed service Platform VMware vsphere for desktops Management VMware View Manager Vmware View Composer VMware ThinApp User Experience PCoIP Print Multi-monitor display Multimedia USB redirection
25 What s New with VMware View 4 VMware View 4 VMware View Manager 4 View Composer Thin App Storage Optimization Application Virtualization Offline Desktop (Experimental) Unified Access Virtual Printing Remote User Experience Anywhere Mobility Single Management Platform Hassle Free Printing Enhanced Experience
26 VMware View 4 platform features VMware View 4.0 User Experience PCoIP Protocol View Multimedia View Display View Direct View Print Offline Management View Manager View Composer vcenter ThinApp Platform Features vsphere for Desktops Availability Scalability Performance
27 Seamless Integration with vsphere Mature and proven platform Tuned and optimized specifically for hosting virtual desktops Most widely deployed virtualization platform Over 150,000 customers worldwide
28 Providing higher levels of desktop availability Availability Reduce downtime for desktops High Availability (HA) VMotion Storage VMotion Fault Tolerance Protect critical data and information Automated backup and data sync Increase Desktop Availability
29 Enterprise class scalability with vcenter Scalability Manage more than 1,000 hosts and up to 10,000 VMs per vcenter instance Save and replicate server profile configurations for faster virtual desktop deployments vcenter Enterprise Class Scalability
30 vsphere Performance & Availability for View Built for delivering virtual desktops with features to ensure top performance and availability Scalability Memory Overcommit - reduce memory required for each VM enabling better consolidation while minimizing cost Distributed Resource Scheduling (DRS) ensure capacity on demand for CPU, Memory, Storage and Network VM to LUN Ratio increase density and reduce storage costs to overall solution cost down Availability Concurrent Boot - improve performance for large concurrent VM boot up (aka boot storms) Suspend & Resume improve performance for VM suspends and resumes to ensure desktop responsiveness VMotion ensure zero downtime, zero data loss failover for all virtual machines in case of hardware failures Performance
31 vsphere Simplifies View Desktop Management vsphere ensures scalable and simplified View desktop management vcenter highly scalable to manage more than 1,000 hosts & up to 10,000 VMs per vcenter instance Host Profiles save and replicate server profile configurations across larger server arrays for faster desktop provisioning an deployment vnetwork Distributed Switch simplify setup, troubleshooting, monitoring and debugging without compromising security policies These capabilities drive down Operational costs associated with provisioning a VDI environment and provide for greater business agility and efficiency.
32 Why the Platform Matters Desktops are a critical enterprise service Immediate availability is expected at every logon Solution must grow to meet needs today and into the future Platform
33 VMware View 4 management features VMware View 4.0 User Experience PCoIP Protocol View Multimedia View Display View Direct View Print Offline Management Features View Manager View Composer ThinApp Provision, deploy and manage desktops centrally Single image management Application virtualization Platform vsphere for Desktops
34 Single administrative interface View Manager simple web based interface to create desktops, entitle users, set policies and more
35 Provision desktops in minutes Automate provisioning from a template On-demand provisioning View Manager Multiple types of desktops Persistent, Nonpersistent, Individual Apply group policies Template vcenter
36 Optimize storage with View Composer Traditional VDI View Composer
37 Separation of user data and base image User Data Disk Persistent disk to store user data and settings Consistent user experience while maintain tight control and compliance Base Image Highly managed OS disk Reduce provisioning time Simplified updates and patches System Disk Data Disk
38 Simplify desktop image management Manage thousands of desktops Streamline desktop management with View Composer Quick provisioning Simplify update, patch, and upgrade activities while retaining user settings Guarantee updates are applied to every desktop Image Updates
39 Secure and Scalable support for desktops and users Scalable for large enterprise deployments View Manager Data stored centrally SSL encrypted connections DMZ Security Server Security Server Integration with SecurID for two-factor authentication C li en t Single Sign On Support Smart Card Proximity Card Biometric authentication
40 Secure brokering and management extended to other platforms Broker secure connections to other platforms Terminal servers Blade PCs Physical PCs Balance loads of multiple terminal servers Monitor and audit within View Manager
41 View Composer: Re-Compose Parent Image e.g. XP SP2 New Parent Image e.g. XP SP3 Re-Compose Replica 1 System Disk Data Disk LUN A Replica 2 New OS System Disk
42 Image management: Rebalance Parent Image Free Space Replica 1 LUN A System Disk Data Disk Replica 2 Bloated System Disk LUN B System Disk Data Disk
43 After Rebalance Parent Image Replica 1 LUN A System Disk Data Disk Replica 2 Bloated System Disk LUN B Data Disk
44 Virtualize Apps with VMware ThinApp
45 Building the Composite Desktop X86 Hardware Operating System Application User/Profile Application Virtualization Machine Virtualization Virtualization breaks the bond between each layer Allows IT to manage each layer separately Users can pick HW and apps while still locking down desktop Supports server hosted desktops and PCs
46 Create Conflict Free Applications Problem: Tightly coupled relationships between OS, Applications and Data Symptoms: 2009 Reader s Choice Award 2010 Best product in category Application Conflicts Complex Compatibility Test Matrices Diminished Time to Deployment Loss of User Productivity Increased helpdesk support calls Solution: VMware ThinApp Agentless application virtualization decouples applications and data from the OS
47 Seamlessly fits into existing management framework Deliver ThinApp Packages from same system as natively installed applications (MS, BMC, HP, CA) Variety of endpoints Access Applications virtually Everywhere
48 How ThinApp Works VmwareThinapp Links the Application, Virtual Operating System (VOS), File System and Registry into a Single EXEMSI File ThinApp Secure Compressed Container (EXE) Application encapsulation and Isolation Intercepts file and system calls Process Loading- start exe from VOS, Launch from host OS (Virtual/Physical). DLL Loading. loads DLL dependencies the EXE/DLL/OCX files from archive Thread and process management. VOS tracks all processes and threads inside virtual registry (COM & Utility) Application Registry Access File Access Virtual OS Virtual Registry Virtual Registry Virtual File System Virtual File System
49 Technical Architecture User Mode Architecture User mode architecture provides transparency and best in class compatibility. ThinApp packaged apps do not require kernel mode for CPU-level privileges. No more BSODs!! Host OS and other apps are protected from potential corruptions by app modifications. ThinApp packaged apps do not require Admin mode for OS-level privileges. No more Local Admins! Users can run apps on locked-down PCs or Kiosks as guest user. Ring 3 Applications Ring 2 Device Drivers Ring 1 Device Drivers Ring 0 Kernel Least Privileged Most Privileged
50 The VMware ThinApp Solution Agentless architecture Single file EXE, MSI No installation or changes to registry Zero management required on end point device Seamlessly fits into any environment No streaming server hardware or software needed Plugs into any existing management framework Run Virtually Any Application from Any Device Desktop, USB, flash, terminal services, Citrix Any windows application simple to complex Supporting components can be run side by side (java,.net) Ensuring security without compromising user flexibility User-Mode execution Virtual Registry protects underlying host OS No device drivers installed on underlying OS
51 ThinApp 4.5 what s new Full Windows 7 support Performance Accelerator Virtualize legacy apps on older Windows platform for deployment to Windows 7 Reduced page file usage and increased memory sharing for faster delivery at reduced bandwidth consumption Relink Registry Transaction Protection Upgrade existing ThinApp packages without the need of application project files ThinApp SDK Enhanced Supportability Published APIs to allow for integration of ThinApp with third party software Customers have option to share packaging results with VMware for better support. Ensure registry file integrity and eliminate potential data corruption due to crash or system failure ThinApp Community Portal Users can upload application instructions and share with the community
52 Begin Windows 7 Migration with VMware ThinApp Assess application compatibility Identify and prioritize application requirements Virtualize applications using ThinApp
53 Windows 7 and Server 2008 R2 Support Full support for the following Windows operating systems at the same level as Windows XP and Windows Vista Windows 7 (32-bit and 64-bit) Windows Server 2008 R2 New applications captured on older platforms (XP or Vista) can now run on Windows 7/Server 2008 Windows 7/Server 2008 can also be used to capture new applications Best practice: Capture platform <= Deployment platform
54 ThinApp Deployment Scenarios Stream From Share Efficiently Stream Applications to Multiple Users From a Single Network Share USB Device Enable Workforce Mobility And Full Application Portability Without Compromising Security Locally Deploy Deploy ThinApp Packages through existing distribution to managed desktops
55 ThinApp Streaming from Network Share Cost Efficient Application Density on the LAN Deliver applications to multiple users from a single network share Stream into memory without local disk footprint Read-only Network Share is only support burden Utilize DFS for replication and branch office solution Excellent mechanism for integration with View desktops File Server Network Share Enterprise software Licenses
56 ThinApp from USB Enabling Mobility without Compromising on Security Run applications from USB devices on any end point User-mode only execution allows for deployment on locked-down PCs End users can continue with their activity with their favorite applications
57 Locally Deploy with Existing Management Framework Locally Deploy Leverage existing workflow to distribute as MSI or exe packages Application performance based on local resources Simplicity for harvesting inventory and usage Variety of endpoints
58 Application Sync : Update ThinApp Packages Manage Mobility with Ease Manage applications in the extended enterprise: Partners, Subsidiaries Ship only what they need, when they need it Enable Workforce Mobility Flexible delivery to a variety of UNC/HTTP/HTTPS Byte Level Updates over WAN/LAN via Active Directory devices (USB, Thin Client, PC) Conflict free application updates for unmanaged PCs (WAN)
59 Application Link Connect ThinApps.NET/Java Runtime Seamless Interoperability ThinApp packages can talk together and with OS Enables interoperability between virtual applications and underlying OS Enhance License Management Reduces package size to ease deployment and delivery Enhances software license management tracking via current inventory tools
60 Simplify Desktop Delivery & Costs with View & ThinApp Reduce Storage Reuse templates Reduce image size & complexity Simplify Software Delivery (no agents/infrastructure) Multiple versions of same app installed on desktop image Plugs into existing environment without requiring server hardware or software Streamline Patch Updates Modify 1 app for an entire environment In place upgrades Migration Readiness OS & app in single image
61 Seamlessly Upgrade Packages with the RelinkTool The Relink Tool upgrades the ThinApp runtime inside a package Ie. Relink with ThinApp 4.5 to support Windows 7 Relink does NOT require the original project directories and can be run against an entire directory of packages. Preserves the original ThinApp package contents as.bakfiles ***Make sure you have plenty of disk space Relink supports wildcards and recursion link[-recursive] <path_to_package>\*.exe *.dat *.msi Examples relink recursive c:\thinapps\*.exe relink AdobeReader.exe
62 Performance Accelerator In ThinApp 4.5 customers will experience significant performance improvements, especially noticeable in VDI environments utilizing shared storage Shorter application startup time and lower network bandwidth consumption Lower disk IOPs, reduced memory consumption and page file usage Implemented with a new package.ini parameter OptimizeFor= Memory Streaming Improvements from ThinApp to 4.5 Launch Time (sec) Mem Used (MB) Network Payload (KB) Excel % % % Word % % % PPT % % % Outlook % % % Adobe % -0.7 % %
63 Building Desktops with Linked Clones V1 View Composer will create a replica of your source VM to use as a master per LUN Replica V1 Parent VMware Infrastructure
64 Building Desktops with Linked Clones This replica creates linked clones and joins them to the domain using QuickPrep V1 Replica V1 Parent VMware Infrastructure
65 Building Desktops with Linked Clones Profiles are stored as user personality disks, created on first logon if necessary V1 Replica V1 Parent VMware Infrastructure
66 Building Desktops with Linked Clones User data is stored on virtualized file servers V1 Replica V1 Parent VMware Infrastructure
67 Building Desktops with Linked Clones The user s desktop is the result V1 Replica V1 ThinApp Parent VMware Infrastructure
68 VMware View 4 user experience features VMware View 4.0 User Experience PCoIP Protocol View Multimedia View Display View Direct View Print Offline Features Flexible Desktop Access Display Protocol Seamless Desktop Experience Management View Manager View Composer vcenter ThinApp Platform vsphere for Desktops
69 Flexible access to desktops from multiple devices Traditional PC/Laptop Browser Access Thin Client Support Windows or repurposed PCs Browser access on Windows, Linux and Mac Broad industry support
70 Provide a superior experience from LAN to WAN using PCoIP Built for desktops Designed for the LAN and WAN Uses end-to-end software implementation Superior desktop experience from task worker to power user Flexibility to address the widest variety of use cases
71 VMware View With PCoIP Purpose built for desktop delivery Designed for the LAN or WAN Dynamic network adjustments End to end software implementation Optional hardware acceleration for graphically intense applications
72 Provide a seamless desktop experience Rich media and graphics Productivity applications Multimedia redirection True multi-monitor Progressive build of graphics USB redirection
73 Flexible Display Support Support Up To 4 Monitors 1920x1200 Resolution Per Monitor Clear Type Font Support Monitor Pivot Support Variable Resolution Per Monitor 32 bit Color
74 Highly Efficient Encoding for PC Display Use the right CODEC for specific display content Deliver the best experience Icons Motion Video Text Photos Graphics
75 Adaptable To Available Conditions Deliver the best user experience for available network conditions Build to lossless for best performance and highest resolution images Ensure desktop is responsive even while rendering pages and graphics User Experience
76 Enabling a Diversity of Endpoints PCoIP Soft Clients Rack Workstations With Teradici host cards PCoIP Soft Clients Virtual Desktops Soft-PCoIP PCoIP Enabled Clients VMware View Manager PCoIP Enabled Displays Blade PCs With Teradici host cards
77 Enhanced Single Sign On Simplifies the process of logging into a VMware View virtual desktop User authenticates once and credentials are used multiple times Desktop View Manager Virtual Desktop Works with smart cards Us Pa erna ss m w o e: rd : Connection Server
78 Restricted Entitlements Users directed to desktop pool based on the Connection Server used for access Example All users can access desktops within the firewall but only some may access desktops from outside of the firewall CS A CS B Can also be used to restrict users based on authentication method used Pool (1) Pool (2)
79 Enable offline access and mobility Offline is currently experimental Check-out hosted VM to local physical computer Extend security and encryption policies Heartbeat back to the datacenter; administrators can deactivate if necessary Check in the delta only
80 Customers use VMware View in a variety of ways: Business Continuity and Disaster Recovery Provide a continuous availability of desktops Ensure highly available desktop Provide a cost-effective, simpler, and more reliable disaster recovery solution Desktops as a Secure, Managed Service Eliminate the need for moves, adds, or changes Allow third parties to access corporate applications in secure, controlled way Expedite integration of companies in mergers and acquisition scenarios Remote or Branch Offices Provide offshore developers control while keeping IP in the data center Remove the need of IT resources at branch Manage remotely desktops centralized at branch or in corporate datacenter Windows 7 Migration Reduce high costs, and application compatibility with OS migrations Extend life of existing desktop hardware to access virtual Windows PC desktops Reduce application conflicts and costly application porting
81 An Enterprise Desktop Virtualization Solution Needs to be:
82 VMware View Licensing Details VMware View 4 is licensed by Concurrent Connection vsphere and vcenter in View bundles are for desktop deployments only Starter Kit or 100 Pack required to start View deployment ONLY 1 Starter Kit per customer Must be purchased in increments of 10 or 100 licenses ONLY Do not mix bundle SKUs with add-on SKUs SnS required for all View SKUs Bundles include the vsphere, vcenter Server, Desktop virtualization components (View Manager, View Composer*, ThinApp*, Offline desktop*) Add-Ons only include the Desktop virtualization components (v Manager, vcomposer*, ThinApp*, Offline desktop*) * these items included in Premier SKUs only
83 NEW: VMware View 4 Packaging View Enterprise Bundle View Enterprise add-on View Premier Bundle vsphere 4(desktop) vcenter 4 (desktop) View Manager 4 View Premier Add-on View Premier Upgrade View Composer Offline Desktop* ThinApp 4 *Experimental in View 4.0
84 vsphere 4 for desktop = vsphere Enterprise Plus
85 VMware View Next Steps Learn More Build The Business Case Explore The Capabilities
86 Questions and Answers Nicola Galante
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