Release Notes Rx Medical

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Scarlett Small
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1 Release Notes Rx Medical Version 6.14 Build 04 (September 2016) These release notes contain important information for Rx Medical users. Please ensure that they are circulated amongst all relevant staff. We suggest that they are filed safely for future reference. Copyright Medtech Healthcare Pty Ltd Page 1 of 20

2 Contents Introduction 3 Resolved Items 4 DERIVED FEE DETAILS 4 RX AUDIOLOGY 5 SMS SERVICE 6 STORE PROCEDURES 6 ACCOUNTS WINDOW 6 INVOICE SCREEN 6 PATIENTS TRANSFERRING FROM RX MEDICAL TO MEDTECH 7 PATIENT REGISTER 8 APPOINTMENT DIARY 9 APPOINTMENT WINDOW 10 PATIENT LETTER 11 APPOINTMENT BOOK 12 APPOINTMENT BOOK REPORT 13 APPOINTMENT BOOK COLOUR 14 PATIENT REGISTER 14 PATIENT S ADDRESS 15 TIME BLOCK DELETION ISSUE 16 SMS ISSUE 16 TIME BLOCK TEMPLATE 18 APPOINTMENT VIEW 19 Enhancements 20 ELECTRONIC FUND TRANSFER (EFT) 20 Copyright Medtech Healthcare Pty Ltd Page 2 of 20

3 Introduction Rx Medical Version 6.14 Build 04 is a Patch Release of Rx Medical and can be downloaded from the Medtech Global website: This document provides information on the changes made to the RxSQL version of Rx Medical, including enhancements, screen changes, behaviour changes and resolved issues since the last version (Version 6.13 Build 03). NOTE: Rx Medical practices accessing the HI Server for IHI, HPI-I and HPI-O are required to install the new version of the MedtechGlobalHIService application; i.e. CDA Bridge. Refer to the Rx Medical Version 6.13 Build 03 MedtechGlobalHIService document for installation procedures. IMPORTANT NOTE If you are not currently on Rx Medical Version 6.12 Build 99 and are upgrading to Version 6.14 Build 04 then it is mandatory to download and install the latest MedtechGlobalHIService (CDA Bridge) and ehealth Certificate Installer Version 1.19 from the Medtech website once you have successfully upgraded to Version 6.14 Build 04. Please follow the installation instructions in the Rx Medical Version 6.12 Build 99 MedtechGlobalHIService document. This upgrade is applicable to the Rx Medical General, Audiology and Osteology Editions only. It IS NOT applicable to the DENTAL or ALLIED HEALTH editions of Rx Medical. WARNING: It is HIGHLY recommended to employ ONLY qualified system engineers when performing ANY SQL server, SQL client, and database upgrades. The consequences of ruining an SQL or database upgrade could possibly lead to data corruptions, and as a result data loss and systems downtime. If in doubt, please consult with your IT technician/service provider, or contact one of the Medtech Channel Partners listed on our website: IMPORTANT NOTE BATCH PROCESSING It is IMPORTANT to ensure that ALL your Medicare and DVA claims that are transferred electronically have been completed, closed and transmitted before you upgrade to this latest release version. Failure to do so may result in existing claims having to be reversed and then reinvoiced in the new version. This may impact on the financial workflow of your practice. Copyright Medtech Healthcare Pty Ltd Page 3 of 20

Resolved Items Derived Fee Details When a provider registered with LMO creates a DVA Invoice, the fee amount in the Derived Fee Details was populated with 0.

4 Resolved Items Derived Fee Details When a provider registered with LMO creates a DVA Invoice, the fee amount in the Derived Fee Details was populated with 0.05 cent higher or lower than the actual amount. This issue has been resolved and the fee amount details in the Derived Fee Details window will be displayed correctly as shown below: Copyright Medtech Healthcare Pty Ltd Page 4 of 20

Rx Audiology After sending the Rx Audiology claim, the maintenance expiry date in the OHS field of the Patient tab of the Patient Register was being displayed with a year higher than the actual date.

5 Rx Audiology After sending the Rx Audiology claim, the maintenance expiry date in the OHS field of the Patient tab of the Patient Register was being displayed with a year higher than the actual date. This issue has been resolved. The maintenance date in the OHS field of the Patient tab of the Patient Register will be displayed with the actual date. SMS Service The SMS service was not working properly and there was an issue involving the sending and receiving of SMS. This issue has been resolved. Store Procedures The table store procedures were not being included properly while upgrading from Version 6.10 to Version This issue has been resolved. Copyright Medtech Healthcare Pty Ltd Page 5 of 20

Accounts Window The header of the Accounts window was being displayed as Medical Director instead of Accounts while connecting Rx Medical with Medical Director. This issue has been resolved.

6 Accounts Window The header of the Accounts window was being displayed as Medical Director instead of Accounts while connecting Rx Medical with Medical Director. This issue has been resolved. Invoice screen When a non-vocationally registered practitioner configures a vocationally registered item as a default, no warning message was displayed and the selected item was populated. This issue has been resolved now and if the non-vocationally registered practitioner configures a vocationally registered item, a warning message will be displayed and the selected item will not be populated. Hint : How to identify vocationally registered items Copyright Medtech Healthcare Pty Ltd Page 6 of 20

7 Patients transferring from Rx Medical to Medtech In Rx version XX, when a patient is newly added or updated in Rx, the details were not being added or updated automatically in Medtech. This issue has been resolved and now patient details will be updated automatically. Copyright Medtech Healthcare Pty Ltd Page 7 of 20

8 Patient Register In Rx Version 6.13, the Patient Register screen was not being refreshed after adding the newsletter. This issue has been resolved now and the patient letter will be refreshed after adding the newsletter, as shown in the screenshot below: Appointment Diary Navigating with the Go to Next Week and Go to Next Month options in the Appointment Diary was working very slowly. Copyright Medtech Healthcare Pty Ltd Page 8 of 20

9 This issue has been resolved. Copyright Medtech Healthcare Pty Ltd Page 9 of 20

Appointment Window When a user accidentally pressed the space bar after updating the Date column in the Appointment window, the Date column would disappear. This issue has been resolved.

10 Appointment Window When a user accidentally pressed the space bar after updating the Date column in the Appointment window, the Date column would disappear. This issue has been resolved. Patient Letter When a user opened a saved patient letter, the patient letter would open with the current date rather than the saved date. Copyright Medtech Healthcare Pty Ltd Page 10 of 20

displaying the correct colour set by the user. This issue has been resolved.

11 This issue has been resolved and the saved patient letter will open with the saved date. Appointment Book The confirmed status colour in the Appointment Book was being displayed as grey rather than displaying the correct colour set by the user. This issue has been resolved. The confirmed status colour in the Appointment Book will be displayed with the correct colour, as set by the user. Copyright Medtech Healthcare Pty Ltd Page 11 of 20

Appointment Book Report The Appointment Book preview was being displayed with different provider data rather than the selected provider when the user tried to export the report to CSV.

12 Appointment Book Report The Appointment Book preview was being displayed with different provider data rather than the selected provider when the user tried to export the report to CSV. This issue has been resolved and now the Appointment Book preview will be displayed with the selected provider details. Appointment Book Colour The user was unable to set the colour in the Notes column of the Appointment Book. This issue has been resolved and the user can now set the colour of the Notes column under Diary Settings. Copyright Medtech Healthcare Pty Ltd Page 12 of 20

13 Patient Register In earlier versions, an error occurred when a patient s usual debtor was set. This issue has been resolved and now the user will be able to set a patient as the patient s usual debtor without any error. Patient s Address When any one person belonging to a family changes the address, an address prompt will be shown in order to update these details for the other family members. Despite selecting family members for whom the address change needs to be actioned, the changes did not occur. This issue has been resolved and now the address will be updated for the selected family members. Copyright Medtech Healthcare Pty Ltd Page 13 of 20

14 Time Block Deletion Issue Users were unable to determine the reason behind deleted time blocks. A new log has been introduced and whenever a time block gets deleted, the following details will be captured: Time block From time Time block To time Practitioner ID Location ID, System name IP Address Login User The log file will be created in RX Installed folder; e.g. C:\Program files(x86)\rxsql\logs. SMS Issue Patients were receiving SMS reminders even after cancelling the appointment. Screenshot of appointment booked for Patient 1 in 5:10 PM slots and cancel the appointment Copyright Medtech Healthcare Pty Ltd Page 14 of 20

15 Screen shot of an appointment booked for Patient 2 in same time slot (5:10 PM) Copyright Medtech Healthcare Pty Ltd Page 15 of 20

16 Screenshot of SMS Mail Box window showing Patient 2 appointment reminder SMS is being sent to Patient 1 This issue has been resolved now. Copyright Medtech Healthcare Pty Ltd Page 16 of 20

17 Time Block Template Users were unable to change the Designation range start on date to Monday once the date is changed to other. This issue has been resolved and now the user can change the Designation range start on date to Monday. Appointment View While navigating using the Go to previous day option in Appointment view, the screen used to freeze and became non-responsive. Copyright Medtech Healthcare Pty Ltd Page 17 of 20

This issue has been resolved. Enhancements Electronic Fund Transfer (EFT) Medicare benefit cheques will no longer be issued to patients/claimants.

18 This issue has been resolved. Enhancements Electronic Fund Transfer (EFT) Medicare benefit cheques will no longer be issued to patients/claimants. Customers have to register their bank account details with Medicare. Their benefits will be paid directly into their bank accounts via EFT. This change excludes Pay Doctor via Claimant (PDVC) cheques, which will continue to be issued. The changes will be included in the following reports based on Medicare requirements: Patient Claims Store and Forward (PCS) Patient Claims Interactive (PCI) Screenshot of Patient Claims Store and Forward (PCS) Copyright Medtech Healthcare Pty Ltd Page 18 of 20

19 Screenshot of Patient Claims Interactive (PCI) Report Copyright Medtech Healthcare Pty Ltd Page 19 of 20

20 For further information on this release or any other queries regarding Rx Medical Version 6.14 Build 04, please contact the Medtech Helpdesk via: Phone: Fax: Copyright Medtech Healthcare Pty Ltd Page 20 of 20

Release Notes. Rx Medical Australia. Version 6.13 Build 3. January 2016

Release Notes. Rx Medical Australia. Version 6.13 Build 3. January 2016 Release Notes Rx Medical Australia Version 6.13 Build 3 January 2016 These Release Notes contain important information for Rx Medical users. Please ensure that they are circulated amongst all your relevant