Go USA! Get There Faster. 6/29/2010 Process World

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2 Go USA! Get There Faster. 6/29/2010 Process World

3 Go Germany! Get There Faster.

4 BPM + BI = Process Intelligence Top 10 Business Priorities Rank Top 10 Technology Priorities Rank Business process improvement * 1 ( ) Business intelligence applications 1 ( ) Reducing enterprise costs 2 ( 3) Enterprise applications (ERP, CRM and others) 2 ( ) Improving enterprise workforce effectiveness 3 ( 3) Servers and storage technologies (virtualization) 3 ( ) Attracting and retaining new customers 4 ( 2) Legacy application modernization 4 ( ) Increasing the use of information/ analytics 5 ( 3) Collaboration technologies 5 ( 3) Creating new products and services (innovation) 6 ( 3) Networking, voice and data communications 6 ( 1) Targeting customers and markets more effectively 7 ( 2) Technical infrastructure 7 ( 2) Manage change initiatives 8 ( ) Security technologies 8 ( 2) Expanding current customer relationships 9 ( 2) Service-oriented applications and architecture 9 ( 1) Expanding into new markets or geographies 10 ( 6) Document management 10 ( 1) Source: Gartner EXP worldwide survey of 1,500+ CIOs shows IT spending to be flat in (ups/downs compared to Jan 2008) *) No. 1 topic since 2005 Get There Faster. 6/29/2010 Process World

5 Process Intelligence for operational excellence The tip of the iceberg OPERATIONAL EXCELLENCE Get There Faster.

6 From Strategy to Key Performance Indicators 29 June 2010 Software AG - Get Get There There Faster Faster. 6

7 Get There Faster. 6/29/2010 Process World

8 Get There Faster. 6/29/2010 Process World

9 Get There Faster.

10 Get There Faster. 6/29/2010 Process World

11 Get There Faster. 6/29/2010 Process World

12 Get There Faster. 6/29/2010 Process World

13 Get There Faster. 6/29/2010 Process World

14 From Strategy to Monitoring Get There Faster. 29 June 2010 Software AG - Get There Faster 14

15 From Strategy to Monitoring Get There Faster. 29 June 2010 Software AG - Get There Faster 15

16 From Strategy to Monitoring Get There Faster. 29 June 2010 Software AG - Get There Faster 16

17 From Strategy to Monitoring Get There Faster. 29 June 2010 Software AG - Get There Faster 17

18 From Strategy to Monitoring Get There Faster. 29 June 2010 Software AG - Get There Faster 18

19 From Strategy to Monitoring Get There Faster. 29 June 2010 Software AG - Get There Faster 19

20 Event: Application Processed Start: date-time stamp Event Function Application Number Client Account Number Application Amount Branch Number Staff Number End: date/time stamp Event Software AG wm BPMS Natural Adabas SAP Oracle IBM Get There Faster. 6/29/2010 Process World

21 From Strategy to Key Performance Indicators 29 June 2010 Software AG - Get Get There There Faster Faster. 21

22 Get There Faster. 6/29/2010 Process World

23 Get There Faster. 6/29/2010 Process World

24 Get There Faster. 6/29/2010 Process World

25 Process Intelligence for Natural Applications Allowing customers to Extract relevant data for business process monitoring Discover business activities Understand the process contribution Measure process performance Identify process bottlenecks ARIS Mashzone Extractors Screens: ApplinX-based Logic: EntireX and Natural-based Data: Adabas SQL Gateway ARIS PPM Extractors for Natural Apps Get There Faster. 29 June 2010 Software AG - Get There Faster 25

26 Process Intelligence for wm BPMS + ARIS PPM + ARIS MashZone Automated discovery of real business processes Measure process performance with OLAP-like analytics Identify process bottlenecks Business dashboards - mash information without programming Well-founded decision-making basis wm BPMS (with Optimize) Execution of business processes with real-time business activity monitoring alerting and proactive identification of process failures ARIS Mashzone ARIS PPM Process Engine Get There Faster. 29 June 2010 Software AG - Get There Faster 26

27 The Information Remix >>Mashup (from "to mash") means creating new media content through combining existing content using application programming interfaces (APIs) provided by other applications << (Source: wikipedia.org) Get There Faster.

28 Get There Faster.

29 Spreadsheets stored locally Queries and reports from ERP, DWH, etc. CRM reports, forecasts Get There Faster.

30 Get There Faster. 6/29/2010 Process World

31 Get There Faster. 6/29/2010 Process World

32 Rear view: ARIS PPM Front view: Trends and predictions Live KPIs: Real-time dashboards Get There Faster.

33 Event stream processing Register continuous queries Input streams Complex Event Processing Engine Output streams Database-style functionality for transient data; but no use of databases for processing! Factor 10,000 boost in efficiency! Database No intermediate storage and processing in databases 29 June 2010 Software AG - Get Get There There Faster Faster. 33

34 Process Intelligence Get There Faster.

35 Get There Faster. 6/29/2010 Process World

36 Get There Faster. 6/29/2010 Process World

37 Process Intelligence Solution 29 June 2010 Software AG - Get Get There There Faster Faster. 37

38 Process Intelligence for DUMMIES Over 90 pages of Process Intelligence knowledge 29 June 2010 Software AG - Get Get There There Faster Faster. 38

39 Mashup thought leader portal Over 20 industry mashups Tutorial videos ARIS Community group with over 2000 members 29 June 2010 Software AG - Get Get There There Faster Faster. 39

40 Process Intelligence Get the Fast Discovery What is it? Discovery of one process Process analyses Management dashboard 2 weeks project What do you get? Transparency over an operational process Involvement of all stakeholders: Management, Business, IT Solide foundation to see if Process Intelligence will improve your business 29 June 2010 Software AG - Get Get There There Faster Faster. 40

41 Now get the Cup! Get There Faster.

42 Thank You!