Fall 2016 Program Review

Transcription

1 Set for PRC Review in Fall 2018 Program (OAS) - Office Administration: Medical Office Specialist AS.1356 Program Catalog Summary: Associate in Science: SC Program: AS.1356 PROGRAM DESCRIPTION: This curriculum is designed to prepare the individual with clerical medical office skills for entry-level employment in physicians offices, health care facilities, clinics, laboratories, health and accident insurance companies, with related clerical duties essential to medical office assisting. This degree is pending approval through the California Community College Chancellor s Office. Upon satisfactory completion of all degree requirements and filing an application for graduation with Admissions and Records, the student s transcript will reflect completion of this degree. PROGRAM LEARNING OUTCOMES: Upon successful completion of this degree, the student should be able to: 1. Effectively use appointment scheduling and patient recall software. 2. Identify the legal and ethical issues related to working in a medical practice. 3. Plan, design, and create a worksheet. DEGREE REQUIREMENTS: CORE COURSES: BUAD 66 * Business Communications 3 BUAD 80 Principles of Customer Service 3 CIS 1 Computer Literacy Workshop 3 OAS 1 Career Planning in Business & Office Admin 1 OAS 10 Excel for Windows I 1 OAS 11 Excel for Windows II 1 OAS 51 Introduction to Keyboarding and Word 3 OAS 52 Intermediate Keyboarding and Word 3 OAS 64 Computerized Ten-Key.5 OAS 80 Outlook 1 OAS 84 Office Administration Worksite Learning 1 OAS 110 Medical Terminology 3 OAS 114 Healthcare Billing and Reimbursement 3 OAS 150 Electronic Medical Records 3 OAS 152 Keyboarding for Speed and Accuracy.5 OAS 158 Office Procedures for Admin Assistants 3 OAS 160 Medical Transcription 3 OAS 166 Records Management 2 OAS 171 Proofreading Skills 2 RECOMMENDED COURSES (not required): ACCT 101 Basic Accounting I (3) ACCT 103 Computerized Accounting (2) ACCT 104 Payroll Accounting (2) BIOL 5 Introduction to Human Biology (3) 08/21/2017 generatedfooter page

2 CIS 20 Access for Windows I (1) OAS 12 Excel for Windows I (1) OAS 91 Word for Windows I (1) OAS 92 Word for Windows II (1) *May be used to fulfill General Education requirements. See a counselor. ASSOCIATE IN SCIENCE DEGREE REQUIREMENTS: Major 40 Additional General Education 18 General Electives 2 Degree Total 60* *Note: Calculation assumes a student will double-count the Multicultural graduation requirement with either a social science or humanities G.E. requirement and that the student will fulfill computer literacy through a test. If students plan well and see a counselor, they may be able to double count the Multicultural and Computer Literacy units. If these graduation requirements are added, the number of units is increased by 6 units. Fall 2016 Prepared By: Darren Gurney/Scott Gordon What improvements are needed? : Streamlined program and clear message of what types of employment opportunities the program will lead to. Who completed this form?: Darren Gurney/Scott Gordon Participation in the report: Area Faculty (list in the next box) Summarize Participation comments: There is similar PLO's for similar programs, perhaps in the future we can combine these results. For example, medical office specialist is similar to Office Specialist except for the small portion that focuses on the medial piece. Recommendation for Discontinuance?: No Analyze Overall PLO achievement: In reviewing our PLO performance we felt we met/satisfied the goal of the program. What changes could be (or have been) made to improve the program?: Additional placements opportunities with-in the local community as well as feedback about the alignment of our program with industry needs. Resources needed to implement the changes noted above: Additional outreach time and resources/flyers etc. Duplication of training: N/A Program effectiveness: Overall successful. Other data indications for program improvement: Steady growth year-to-year Replicating community college programs north of Sacramento?: No CSU and UC Transfer impact analysis:: These are non-transferable degrees in the CTE arena Influence on related programs and services: This program serves a large need in the introduction and continuing education arena which also leads to additional degree/career exploration from students. Being a CTE program this allows for quick integration into the community and possible job openings. Specific additional program reflections: This program is crucial to the support and growth of businesses in our communities and is constantly requested by advisory committees and employers. Other factors for consideration: N/A Summary Date: 10/21/ /21/2017 generatedfooter page

3 Program Awards Award Type Program Type - TOP Associate of Science (A.S.) degree Medical Office Technology Grand Total Total

4 Course Statistics Academic Year Course Name ACCT-101 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF ACCT-103 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF ACCT-104 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF BUAD-66 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF BUAD-80 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF CIS-1 # of Sections Enrollment ,235 FTES FTEF WSCH 3,688 3,335 4,074 4,087 4,935

5 Course Statistics Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF CIS-20 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-10 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-11 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-12 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-51 # of Sections Enrollment FTES FTEF WSCH 1,450 1,386 1,247 1,220 1,298 Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-52 # of Sections Enrollment FTES FTEF

6 Course Statistics WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-64 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-80 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-84 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-91 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-92 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-110 # of Sections Enrollment FTES

7 Course Statistics FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-114 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-150 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-152 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-158 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-160 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-166 # of Sections Enrollment

8 Course Statistics FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF OAS-171 # of Sections Enrollment FTES FTEF WSCH Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF Grand Total # of Sections Enrollment 1,581 1,921 2,141 2,094 2,226 FTES FTEF WSCH 10,109 10,108 11,447 11,674 11,671 Avg Enrl/Section Avg FTES FTEF Avg WSCH FTEF

9 Success and Retention Academic Year Course Name Title ACCT-101 Basic Accounting I Success 51.58% 65.02% 57.14% 59.59% 66.08% Basic Accounting I Retention 78.95% 83.86% 78.57% 83.42% 90.06% ACCT-103 Computerized Accounting Success 85.71% Computerized Accounting Retention 95.92% PC Accounting Success 85.00% 82.69% 77.78% 75.00% PC Accounting Retention 87.50% 86.54% 96.30% 88.46% ACCT-104 Payroll Accounting Success 64.52% 64.29% 72.92% 43.18% 73.08% Payroll Accounting Retention 93.55% 85.71% 93.75% 68.18% 88.46% BUAD-66 Business Communications Success 73.83% 69.71% 68.13% 64.52% 61.18% Business Communications Retention 87.92% 82.86% 83.75% 82.80% 77.06% BUAD-80 Principles of Customer Service Success 84.38% 84.31% 72.18% 73.86% 75.25% Principles of Customer Service Retention 93.75% 96.08% 88.72% 90.91% 91.09% CIS-1 Computer Literacy Workshop Success 71.61% 75.62% 68.20% 69.44% 74.41% Computer Literacy Workshop Retention 92.28% 92.13% 91.90% 90.67% 92.16% CIS-20 Access for Windows I Success 74.51% 74.55% 79.37% 70.49% 80.00% Access for Windows I Retention 90.20% 87.27% 88.89% 88.52% 93.85% OAS-10 Excel for Windows I Success 79.76% 88.41% 81.70% 80.20% 88.31% Excel for Windows I Retention 93.45% 95.65% 95.64% 94.62% 97.30% OAS-11 Excel for Windows II Success 48.21% 81.03% 66.67% 72.88% 81.82% Excel for Windows II Retention 91.07% 91.38% 91.30% 94.92% 92.42% OAS-12 Excel for Windows III Success 42.86% 72.22% 88.89% 45.45% 57.14% Excel for Windows III Retention % 77.78% 88.89% 81.82% 76.19% OAS-51 Intro to Keyboarding and Word Success 70.87% 69.12% 67.90% 69.75% 70.08% Intro to Keyboarding and Word Retention 88.58% 85.66% 85.19% 86.13% 87.50% OAS-52 Intermed Keyboarding and Word Success 80.56% 84.62% 68.52% 79.27% 79.41% Intermed Keyboarding and Word Retention 93.06% 94.23% 81.48% 91.46% 98.53% OAS-64 Computerized 10- Key Success 67.81% 63.98% 73.81% 72.19% 79.03% Computerized 10- Key Retention 93.15% 92.55% 95.24% 94.70% 95.97% OAS-80 Outlook Success 89.58% 83.33% 78.95% 69.62% 82.14% Outlook Retention 93.75% 92.50% 88.42% 86.08% 94.64% OAS-84 Office Admin Worksite Learning Success 87.50% 75.00% 88.24% 90.32% 85.19% Office Admin Worksite Learning Retention 87.50% 83.33% 94.12% 90.32% 92.59% OAS-91 Word for Windows I Success 66.10% 89.45% 86.77% 86.32% 95.88% Word for Windows I Retention 86.44% 96.48% 96.13% 98.29% 99.74% OAS-92 Word for Windows II Success 46.97% 70.69% 69.39% 70.97% 70.21% Word for Windows II Retention 83.33% 91.38% 89.80% 90.32% 85.11% OAS-110 Beginning Medical Terminology Success 83.20% 81.45% 75.97% 82.86% Beginning Medical Terminology Retention 92.00% 87.33% 93.02% 94.29% Medical Terminology Success 75.00% 76.79% Medical Terminology Retention 87.02% 94.29% OAS-114 Healthcare Bill & Reimbur Success 96.97% 92.86% 83.33% 50.00% 62.96% Healthcare Bill & Reimbur Retention % 92.86% 91.67% 87.50% 96.30% OAS-150 Computerized Med Acct Mgmt Success 71.11% 96.88% 89.58% Computerized Med Acct Mgmt Retention 88.89% % % Electronic Medical Records Success 56.67% 81.25%

10 Success and Retention Electronic Medical Records Retention 78.33% 97.92% OAS-152 Keyboarding for Speed/Accuracy Success 86.40% 88.12% 90.72% 87.23% 91.49% Keyboarding for Speed/Accuracy Retention 96.80% 94.06% 97.94% 96.81% 97.87% OAS-158 Medical Office Procedures Success 89.55% 84.21% 72.09% Medical Office Procedures Retention 95.52% 94.74% 95.35% Office Procdrs - Admin Assts Success 79.25% 77.38% Office Procdrs - Admin Assts Retention 88.68% 92.86% OAS-160 Medical Transcription Success 83.33% 80.49% 65.96% 67.74% 76.92% Medical Transcription Retention 85.42% 80.49% 74.47% 74.19% 80.77% OAS-166 Records Management Success 75.34% 79.45% 69.88% 76.19% 75.86% Records Management Retention 87.67% 94.52% 89.16% 85.71% 91.38% OAS-171 Proofreading Skills Success 72.06% 88.89% 72.86% 65.91% 67.90% Proofreading Skills Retention 89.71% 94.44% 87.14% 73.48% 83.95% Grand Total Total Success 72.65% 77.82% 73.50% 72.16% 78.24% Total Retention 90.61% 90.86% 91.04% 89.19% 92.81%