Axon View for Android Devices User Manual

Transcription

1 Axon View for Android Devices User Manual IMPORTANT SAFETY INSTRUCTIONS Read all warnings and instructions. Save these Instructions. The most up-to-date warnings and instructions are available at Rev: C

2 Contents Chapter 1: Introduction... 1 Chapter 2: Installing Axon View on an Android Mobile Device... 3 Chapter 3: Getting Retention Categories from Your Evidence.com Agency... 4 Chapter 4: Pair Axon View with an Axon Device... 6 Pairing with an Axon Body 2 Camera... 6 Pairing with an Axon Body Camera or Axon Flex System Un-Pairing or Forgetting an Axon Camera Chapter 5: Viewing Live Video from an Axon Device Viewing Recorded Video from an Axon Camera Checking Axon Camera Status Adding Metadata to Recorded Video Files Settings Adjusting Settings Account Settings Evidence Settings Camera Settings i

3 Chapter 1: Introduction Axon View is an application (or app) that allows you to play video files that are currently stored on an Axon camera and to apply metadata tags (such as case ID) to video evidence files. Axon View protects the integrity of video files through the following safe guards: Axon View never saves video files on the mobile device. Axon View cannot delete or alter original video files that are stored on an Axon camera. In order to play video from an Axon camera, Axon View relies on the mobile device to pair with the Axon camera by using Bluetooth technology. With Axon Body 2 cameras, the Axon camera also relies on the mobile device to establish a Wi-Fi connection with the Axon Body 2 camera. This guide is specific to the version of Axon View for the Android operating system. This guide provides instructions for the following tasks: Installing the application on an Android mobile device Pairing the mobile device with an Axon camera Using the Axon View application Notes: Axon View is intended for use with Axon Flex, Axon Body, and Axon Body 2 cameras. It is not intended for use with Axon Fleet cameras. This guide refers to any Axon camera system that is supported by Axon View as an Axon camera. For Axon Body and Axon Body 2, the actual camera is integrated with a controller in a single unit. For Axon Flex, the camera and controller are separate physical devices; therefore, if you are using Axon Flex, Axon camera refers to the complete Axon Flex system. An Axon Flex camera needs to be connected to its controller to work with Axon View. The Axon View application does not store video on the mobile device. The mobile device can only view videos currently stored on the paired Axon camera through Axon View. You cannot use Axon View or the mobile device to delete or alter original video files on the Axon camera. For instructions on operating an Axon camera system, see the TASER Axon Flex System User Manual, the TASER Axon Body Camera User Manual, and the TASER Axon Body 2 Camera User 1

4 Manual. For instructions on using Axon view with an ios mobile device, see the Axon View for ios Devices User Manual. 2

5 Chapter 2: Installing Axon View on an Android Mobile Device 1 On the home screen of the Android mobile device, tap the applications icon. This icon is typically located in the lower right corner of the home screen. 2 Swipe right or left until you find the Play Store icon. 3 Tap Play Store. 4 Tap the search box, type Axon View, and tap Enter. 5 In the list of search results, tap Axon View. 6 Tap Install. 7 Tap Accept. Axon View downloads and installs. 8 Tap Open. Axon View opens. 3

6 Chapter 3: Getting Retention Categories from Your Evidence.com Agency Before you can associate a recorded video-evidence file with a retention category, you must first retrieve your agency s retention categories. 1 On the home screen of the Android mobile device, tap the applications icon. 2 Swipe right or left until you find the Axon View icon, and then tap it. 3 If the Bluetooth permission-request dialog box appears, tap Yes. 4 If the Select Your Camera screen appears, in the upper-left side of the screen, tap the back arrow. 5 In the upper-left side of the screen, tap. The Settings screen appears. 6 Under Account Settings, tap Agency. The Agency Lookup screen appears. Below Please enter your agency, the box for specifying your agency shows the text youragency.evidence.com. 4

7 7 Tap youragency and then type the unique, first part of your Evidence.com agency s URL. For example, if your agency URL were example.evidence.com, you would type example. 8 Tap Continue. The Checking agency message appears briefly. When the Settings screen reappears, Axon View has successfully downloaded the retention categories from your agency. 5

8 Chapter 4: Pair Axon View with an Axon Device Before you can access live or recorded video from an Axon camera, you must pair Axon View with the camera. The pairing process differs slightly among different Axon camera models. The difference is primarily in how you place the Axon camera in pairing mode. Pairing with an Axon Body 2 Camera 1 Ensure that the Axon Body 2 camera is turned on. 2 On the home screen of the Android mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. If the Bluetooth permission-request dialog box appears, tap Yes. 4 Tap Get Help Pairing. The Select Your Camera screen shows Axon Body 2, Axon Body, and Axon Flex systems. 6

9 5 Tap Axon Body 2. 6 Tap Initiate Pairing. 7 On the Axon Body 2 camera, hold down the Function and EVENT buttons, until the Function LED blinks green and the camera beeps 4 times. 7

10 Function button EVENT button 8 Tap Initiate Pairing. A list of nearby Axon Body 2 cameras that are in pairing mode appears. Cameras list by serial number. 9 In the list, tap the camera that you want to pair with. 8

11 The Connecting to your Axon Camera message appears while Axon View is pairing with the camera. The camera displays in a standby mode. 10 Click View Live. 9

12 Live video is useful for adjusting your camera. You are ready to use Axon View. 10

13 Pairing with an Axon Body Camera or Axon Flex System 1 Ensure that the Axon Body camera or Axon Flex controller is turned off. If any red is showing at the power switch, the camera is on. Move the switch so the red portion is covered. 2 On the home screen of the Android mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. If the Bluetooth permission-request dialog box appears, tap Yes. 4 On the camera, tap and hold the volume/pairing button. 5 While holding the volume/pairing button, turn the Axon Flex controller or Axon Body camera on. 6 Continue holding the volume/pairing button on the camera until the LED on the camera starts blinking. 7 Release the volume/pairing button. The Select Your Camera screen shows Axon Body 2, Axon Body, and Axon Flex. 8 Tap the type of Axon camera that you want to pair with: Axon Body or Axon Flex. 11

14 9 Tap Get Help Pairing. A list of nearby Axon cameras of the type you selected and which are in pairing mode appears. Cameras list by serial number. 10 In the list, tap the camera that you want to pair with. 12

15 The Connecting to your Axon Camera message appears while Axon View is pairing with the camera. 11 If the Bluetooth pairing-request dialog box appears, tap Yes. 12 Click View Live. 13

16 13 When live video appears, you can adjust the camera position as needed. You are ready to use Axon View. 14

17 Un-Pairing or Forgetting an Axon Camera You can make Axon View un-pair (or forget) an Axon camera that it is currently paired with. 1 On the home screen of the mobile device, tap the applications icon. 2 Swipe right or left until you find the Axon View icon, and then tap it. The Axon View application shows the View screen. 3 In the upper-left side of the screen, tap. The Settings screen appears. 4 Under Camera, tap Forget Current Camera. Axon View un-pairs from the Axon camera. The Select Your Camera screen appears. 15

18 16

19 Chapter 5: Viewing Live Video from an Axon Device You can use Axon View to watch video while the Axon camera is recording or buffering. This is useful for ensuring that the camera is pointing in the right direction or for using the camera to view difficult-to-reach spaces, such as a crawl space or attic. The video streams at a rate of 30 frames per second; however, depending on a variety of factors, the video may appear choppy. Regardless of the live video quality shown on the mobile device, the Axon camera is recording at the full frame rate. For Axon Body 2, Axon View uses Wi-Fi for viewing live video. For Axon Body and Axon Flex, Axon View uses Bluetooth for viewing live video. 1 Ensure that the Axon camera is turned on and paired to the mobile device. 2 On the home screen of the mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. 4 Tap View Live. Axon View connects to the Axon camera. When a connection is established, Axon View shows live video from the camera. 17

20 5 Use the live video as needed to adjust the camera position as needed. 6 When you are finished, tap Done. Viewing Recorded Video from an Axon Camera Viewing a paired Axon Camera s recorded video from Axon View does not store data on the mobile device. The mobile device can only view videos currently stored on the paired Axon camera. You cannot use Axon View or the mobile device to delete or alter original video files on the Axon camera. 1 Ensure that the Axon camera is turned on and paired to the mobile device. 2 On the home screen of the mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. Axon View connects to the Axon camera. When a connection is established, Axon View shows a list of video thumbnails. 18

21 4 Scroll to the thumbnail of the video that you want to view and then tap it. The Evidence Review screen shows the media player in addition to metadata about the video, such as recording date and time and the ID, Title, and Category fields. See Adding Metadata to Recorded Video Files for information about adding metadata. 19

22 5 Tap the video to play it. Checking Axon Camera Status You can use Axon View to examine the status of a paired Axon camera. The information available through Axon View includes the following items: Camera mode Either Standby or Recording. Battery remaining The amount of battery power remaining is provided in two ways: Graded scale (Axon Flex and Axon Body) OK, MED (medium), and LOW. Percentage remaining (Axon Body 2) Percent of battery power remaining. 1 Ensure that the Axon camera is turned on and paired to the mobile device. 2 On the home screen of the mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. Axon View connects to the Axon camera. The camera status information appears above the video thumbnails. 20

23 Adding Metadata to Recorded Video Files You can use Axon View to attach metadata, such as ID, title, and retention category, to the videos you record. Axon View transfers the metadata to the Axon camera. Information that you apply does not alter the original video evidence file. When you place the Axon camera in an Axon Dock or connect the Axon camera to a computer that is running the Evidence Sync application, the videos on the camera can be uploaded to your Evidence.com agency. The information that you applied to each video in Axon View also uploads and can be viewed by anyone with permission to view the evidence. 1 Ensure that the Axon camera is turned on and paired to the mobile device. 2 On the home screen of the mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. Axon View connects to the Axon camera. The Evidence List screen shows a list of video thumbnails. 4 Scroll to the thumbnail of the video that you want to annotate and then tap it. The Evidence Review screen shows the media player in addition to metadata about the video, such as recording date and time and the ID, Title, and Category fields. 5 In the upper-right side of the screen, tap Edit. 21

24 6 For each metadata box, make the necessary edits. ID Tap the ID box and type the case ID that you want to apply to the video evidence file. If you specified an ID prefix, the prefix is automatically entered in the ID box. You can add text after the prefix or edit the prefix text, as needed. For information about specifying an ID prefix, see the ID Prefix section. Title Tap the Title box and type the title that you want to apply to the video evidence file. Category Tap Category and then, on the Select Category screen, tap the category that you want to apply to the video-evidence file. 7 When you have finished tagging the video-evidence file, in the upper-right side of the screen, tap Save. 22

25 Settings The Evidence Review screen reappears. The Settings screen enables you to configure Axon View settings for the following subjects: Agency Evidence Camera Adjusting Settings This procedure provides the general steps for making changes on the Settings screen. Additional information about each setting appears in the following sections. 1 Ensure that the Axon device is turned on and paired to the smart device. 2 On the home screen of the mobile device, tap the applications icon. 3 Swipe right or left until you find the Axon View icon, and then tap it. The View screen appears. 4 In the upper-left side of the screen, tap. The Settings screen appears. The settings that are available depend on whether the application is currently connected to an Axon camera and on the specific model of 23

26 the Axon camera. For example, if the application is not paired with an Axon camera, the Choose Camera setting is available; however, if the app is paired with a camera, the Forget Camera setting is available in addition to other settings supported by the camera model. 5 Adjust the settings as needed. For additional information about each setting, refer to the following sections as needed. 6 When you have finished adjusting settings, in the upper left, click. Account Settings The Account Settings area includes only the Agency setting. This setting enables Axon View to retrieve retention categories from your Evidence.com agency. For more information, see the Get Retention Categories from Your Evidence.com Agency section. 24

27 Evidence Settings The options under Evidence Settings affect the metadata that the app can add to video evidence files on a paired Axon camera. Location Tracking The Location Tracking setting controls whether location data from the mobile device is embedded in videos recorded by the Axon camera. Note: When an Axon camera is in offline mode, it cannot add location data to videos it is recording. When an evidence file that uploads to Evidence.com includes location metadata, Evidence.com can use the information to show the evidence location on a map. For evidence recorded with an Axon Body or Axon Flex, Evidence.com derives the location of an evidence file by determining the median location of all location tags embedded in the file. For evidence recorded by an Axon Body 2, Evidence.com uses the location that the Axon Body 2 specifies for the evidence. When you start recording on an Axon camera, Axon View begins requesting location data from the mobile device. Axon View does not need to be open in order to request location data, but the camera must have been previously paired with the mobile device running Axon View and must be within Bluetooth range of the mobile device. Axon View uses the highest level of location accuracy provided by the mobile device. Generally, a mobile device relies on cellular, Wi-Fi, and GPS modules to determine the 25

28 location of the device. Additionally, Axon View sends location data to the camera only if the accuracy is at least within 400 meters. While the camera is recording, Axon View only sends updated location information when the change in location is greater than 20 meters from the previous location sent to the camera. While the camera is recording, Axon View sends the camera location information every 15 seconds or less, as long as the GPS data is available from the mobile device. Axon View optimizes mobile-device battery life by working with the operating-system GPS settings. When you stop recording on the Axon camera, Axon View stops requesting location data from the mobile device. To control whether this feature is enabled, to the right of Location Tracking, tap the switch. If the switch is toggled to the right, location tracking is enabled. If the switch is toggled to the left, location tracking is disabled. ID Prefix The ID Prefix setting enables you to specify text at the beginning of IDs with which you annotate recorded video evidence files. This feature helps save you time and reduces ID errors. For example, if the IDs used by your agency always begin with the year and a hyphen, you can specify an ID prefix value of and eliminate the need to enter those five characters each time you add an ID to a file. If you want to provide a prefix for the IDs added to video files: 1 To the right of ID Prefix, tap the blank space. 2 Type the characters that should appear at the beginning of all IDs. 26

29 If you want to edit or remove a prefix: 1 To the right of ID Prefix, tap the prefix text. 2 Edit the characters in the prefix text, as needed. Camera Settings The settings in the Camera area affect pairing with an Axon camera and the lights, sounds, and vibrations of a paired camera. The following table shows the settings that are available for each of the supported Axon camera models. Haptic feedback is only available with Axon Body 2 cameras. Camera Setting Axon Flex Axon Body Axon Body 2 Forget camera Yes Yes Yes Choose camera Yes Yes Yes Camera volume Yes Yes Yes Stealth mode Yes Yes Yes Haptic feedback No No Yes If you have an Axon Body 2 camera, you can set the volume, and adjust the haptic feedback and stealth mode from the settings screen. If you have an Axon Body or Axon Flex camera, see step 1 below. 27

30 Axon Body 2 1 Click Training. Axon Body, Axon Flex 2 Click Adjusting Camera Volume or Turn Off LEDs, as needed, and follow the onscreen instructions. 28

31 Forget Camera If the Forget Camera setting appears, the app is currently paired with an Axon camera. For more information about using this setting, see Un-Pairing or Forgetting an Axon Camera (Chapter 4). Choose Camera If the Choose Camera setting appears, the app is not paired with an Axon camera. For more information about using this setting, see the Pair Axon View with an Axon Device section. Camera Volume The Camera Volume setting controls how loudly an Axon Body 2 beeps. 1 On the Settings screen, tap Camera Volume. 2 Tap the volume at which you want the paired camera to beep. The camera beeps once at the volume that you tapped, or if you tapped Off, the camera does not beep. 3 To choose a different volume, repeat these steps. Haptic Feedback The Haptic Feedback setting controls whether an Axon Body 2 uses vibrations to communicate camera operations to the camera user. To control whether this feature is enabled, to the right of Haptic Feedback, tap the switch. If the switch is toggled to the right, haptic feedback is enabled. If the switch is toggled to the left, haptic feedback is disabled. Stealth Mode The Stealth Mode setting enables you to turn off the Axon Body 2 lights, sounds, and haptic feedback. To control whether this feature is enabled, to the right of Stealth Mode, tap the switch. If the switch is toggled to the right, stealth mode on the camera is enabled: the camera will not beep or vibrate, regardless of other settings. All camera lights are off. If the switch is toggled to the left, stealth mode on the camera is disabled: the camera beeps and vibrates according to other, individual settings. Camera lights operate normally. 29

32 Android is a trademark of Google Inc., Bluetooth is a trademark of the Bluetooth SIG, ios is a trademark of Cisco, and Wi-Fi is a trademark of the Wi-Fi Alliance., AXON, Axon, Axon Body, Axon Body 2, Axon Flex, Axon View, TASER, and are trademarks of TASER International, Inc., some of which are registered in the US and other countries. For more information, visit All rights reserved TASER International, Inc. 30