Axon Capture for Android Devices User Manual

Transcription

1 Axon Capture for Android Devices User Manual Document Revision: E

2 Product functions and specifications may change without notice and the actual product may vary from the illustrations in this manual. Google, Google Play, and Android are trademarks of Google, Inc. Wi-Fi is a trademark of the Wi-Fi Alliance., Axon, Axon Capture, Axon View, and Evidence.com are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit All rights reserved Axon Enterprise, Inc. Axon Enterprise, Inc. Page 2 of 26

3 Table of Contents Axon Capture Introduction... 4 IP Restrictions... 4 Installing Axon Capture on an Android Mobile Device... 6 Signing in to Your Evidence.com Agency... 7 Creating a Free Account with my.evidence.com... 9 Capturing Photos, Videos, and Audio Capturing Photo and Video Files Capturing Audio Importing a Photo Adding Metadata to Files Annotating One File Bulk Annotating Files with ID and Category Using Axon Citizen in Axon Capture Uploading Evidence to Your Evidence.com Agency Viewing Upload History Axon Capture Settings Adjusting Settings Location Tracking ID Prefix Cell Upload Limit Signing Out Axon Enterprise, Inc. Page 3 of 26

4 Axon Capture Introduction Axon Capture is a mobile application (app) that allows you to perform the following actions: Capture audio, video, and photographs. Categorize files with a title, case ID, and a retention category. Enable the application to add geolocation metadata to evidence files automatically. Upload audio, video, and photos captured with the application or saved on the mobile device to your Evidence.com agency, using either a cellular data connection or Wi-Fi Internet connection. Recorded evidence is stored on the mobile device. Although the Axon Capture application can add identifying metadata to the files, it does not alter the content of these files. Notes: Axon Capture does not work with Evidence.com LITE accounts. Axon Capture cannot interact with Axon cameras. Axon View, a different application, does enable you to view and add metadata to video evidence files recorded on an Axon camera. For more information, see Photos taken with another application can be imported into Axon Capture. However, Axon Capture cannot import or otherwise work with audio and video files recorded by other applications. Use Axon Capture for any video and audio recording you intend to use with the Axon Capture application. If you experience issues with Axon Capture or have any feedback, please contact Axon Customer Service (cs@axon.com). IP Restrictions If an agency uses IP restrictions in Evidence.com services, its Evidence.com account is restricted to only those Wi-Fi networks the agency has whitelisted in Evidence.com. When officers are outside the agency s whitelisted Wi-Fi networks, they will be able to use Axon Capture to record audio and video and take photos. However, they will be unable to log in to Evidence.com, upload files to the website, or update category lists on the application until they move back into the whitelisted network IP range. Axon Enterprise, Inc. Page 4 of 26

5 Axon recommends that agencies wanting to use IP restrictions deploy a Virtual Private Network (VPN) to mobile devices using Axon Capture. This allows officers using Axon Capture in the field to access Evidence.com through the agency s whitelisted networks. The VPN connection will also add an additional layer of security to the connection. Axon Enterprise, Inc. Page 5 of 26

6 Installing Axon Capture on an Android Mobile Device Axon Capture is available from the Google Play Store app. 1. On the home screen of the Android mobile device, tap Apps. The Apps icon is typically located in the lower right corner of the home screen. 2. Swipe right or left until you find the Play Store icon. 3. Tap Play Store. 4. Tap the search box, type Axon Capture and tap Enter. 5. In the list of search results, tap Axon Capture. The Play Store app shows the Axon Capture page. 6. Tap Install. 7. Tap Accept. 8. Axon Capture downloads and installs. In the Play Store app, the Open button appears. Axon Enterprise, Inc. Page 6 of 26

7 Signing in to Your Evidence.com Agency Before you can upload evidence to your Evidence.com agency or annotate evidence with a retention category, you must first retrieve your agency s retention categories. 1. Open the Axon Capture application. 2. If the I Have an Account button appears, tap it and skip to step In the upper-left side of the screen, tap. The Settings screen appears. 4. At the bottom of the screen, tap Log In. The Log In screen appears. Below Please enter your agency, the box for specifying your agency shows the text youragency.evidence.com. 5. Tap youragency and then type the unique, first part of your Evidence.com agency s URL. For example, if your agency URL were example.evidence.com, you would type example. Axon Enterprise, Inc. Page 7 of 26

8 6. Tap Continue. Username and Password boxes appear. 7. For each box, tap the box and type your information. 8. After you have entered your username and password, tap Login. The Settings screen appears. 9. If you want to return to the Capture screen, in the upper-left side of the screen, tap. Axon Enterprise, Inc. Page 8 of 26

9 Creating a Free Account with my.evidence.com If your organization does not have an Evidence.com agency, you can create an individual my.evidence.com account. Axon Capture can upload evidence files to a my.evidence.com account; however, my.evidence.com offers a limited feature set. For more information about Evidence.com, including how to contact Axon, see 1. Open the Axon Capture app. 2. If the Create a Free Account button appears, tap it and skip to step In the upper right, tap. The Settings screen appears. 4. At the bottom of the screen, tap Log In. The Log In screen appears. 5. At the bottom of the screen, tap Create a Free Account. The Sign Up screen displays boxes for your name, address, and mobile phone number. 6. For each box, tap the box and type your information. 7. After you have entered the required information, tap Next. 8. On the message box, tap OK. The Sign Up screen displays boxes for setting a password and for configuring security questions and answers. Axon sends an SMS message that contains a security code. 9. For the Create Password and Confirm Password boxes, tap the box and type a password that complies with the password requirements. By default, both security question boxes show the What is your favorite sports team question. 10. Tap a security question. The Security Question screen appears. Axon Enterprise, Inc. Page 9 of 26

10 11. Tap the security question that you want to answer. 12. Directly below the security question, tap the security answer box and type an answer to the question that you selected. 13. For the other security question and security answer, repeat steps 10 through After you have entered the required information, tap Next. 15. In the Activation Code box, type the code that you received from Axon in the SMS message. 16. Tap Time zone and then tap your time zone. 17. Tap Next and then, on the confirmation message box, tap Continue. The Login screen appears. For information about using the Login screen, see Signing in to Your Evidence.com Agency. Axon Enterprise, Inc. Page 10 of 26

11 Capturing Photos, Videos, and Audio Axon Capture enables easy access to the camera application on your mobile device and automatically prompts you to apply metadata to the recorded evidence files when you are done capturing them. Capturing Photo and Video Files 1. In Axon Capture, go to the Capture screen and tap Photo or Video, as applicable. The camera application opens. 2. Capture as many photos and videos as you need. 3. When you are done capturing photos and videos, press the back or Done button on the mobile device. The Evidence Review screen appears or, if you captured more than one photo or video, the Bulk Edit screen appears. 4. If you do not want to add metadata to the evidence, tap Skip or Done. 5. If you want to annotate the evidence files with metadata, see Adding Metadata to Files. Axon Enterprise, Inc. Page 11 of 26

12 Capturing Audio Axon Capture provides the ability to capture audio evidence. When you are done capturing audio evidence, Axon Capture automatically prompts you to apply metadata to the recorded audio files. 1. In Axon Capture, go to the Capture screen and tap Audio. 2. At the bottom of the screen, tap the circular button. Axon Capture begins recording audio. If you see a dialog box asking if you want to record audio, tap Allow. 3. If you want to pause the recording, tap the circular button again. Axon Enterprise, Inc. Page 12 of 26

13 If the Done option appears in the lower-right side of the screen, the recording is paused. 4. When you have finished recording audio evidence, tap Done. The Evidence Review screen appears. If you do not want to add metadata to the audio file, tap Done. If you want to annotate the file with metadata, see Adding Metadata to Files. Importing a Photo You import into Axon Capture a digital photo that is on the mobile device but was not captured using the Axon Capture application. You can import files one at a time only. Axon Enterprise, Inc. Page 13 of 26

14 For example, if you used the camera application on the mobile device to take a picture without first opening Axon Capture, you can add the photo to Axon Capture with the Import feature. Note: Axon Capture cannot import or otherwise work with audio and video files recorded by other applications. Use Axon Capture for any video and audio recording you intend to use with the Axon Capture application. 1. In Axon Capture, go to the Capture screen and tap Import. Use the mobile device to select the file that you want to import into Axon Capture as evidence. Exact steps vary depending on operating system version, user preferences, and other settings. The Evidence Review screen appears. 2. If you do not want to add metadata the file, tap Done. 3. If you want to annotate the file with metadata, see Adding Metadata to Files. Adding Metadata to Files You can use Axon Capture to attach metadata, such as ID, title, and retention category, to the files you record. Information that you apply does not alter the original evidence file. When you upload captured files to your Evidence.com agency, the metadata that you apply to each evidence file also uploads. Other users in your agency who have adequate permissions can view the file. Axon Enterprise, Inc. Page 14 of 26

15 Whether you add metadata to the files immediately after capturing them or later by selecting them from the Evidence List screen, the following list explains the metadata that you can apply: ID Tap the ID box and type the case ID that you want to apply to the evidence file. If you specified an ID prefix, the prefix automatically appears in the ID box when you tap it. You can add text after the prefix. If necessary, you can also edit the prefix text. For information about specifying an ID prefix, see ID Prefix. Title Tap the Title box and type the title that you want to apply to the evidence file. The Title box is not available when you bulk annotate more than one evidence file. Category Tap Category and then, on the Select Category screen, tap the category that you want to apply to the evidence file. If you have not signed in to your Evidence.com agency or successfully applied a category, Axon Capture prompts for your Evidence.com agency so that it can get the correct list of categories. Annotating One File From the Evidence Review screen, you can apply ID, title, and retention category metadata to a specific evidence file. 1. In the Axon Capture app, tap (Evidence List). The Evidence List screen shows a list of evidence thumbnails. Axon Enterprise, Inc. Page 15 of 26

16 If you want to limit the evidence list to one type of evidence, tap and then tap the evidence type that you want to see. 2. Scroll to the thumbnail of the file that you want to annotate and then tap it. 3. Tap Edit. 4. For each metadata box, make the necessary edits. 5. When you have finished adding metadata to the file, in the upper left, tap Save. The Evidence Review screen reappears. Axon Enterprise, Inc. Page 16 of 26

17 At this point, you can upload the file to Evidence.com by tapping Upload. If you chose to upload the file later, see Uploading Evidence to Your Evidence.com Agency. 6. Tap Save. 7. If you want to return to the Capture screen, in the upper-left side of the screen, tap. Bulk Annotating Files with ID and Category If you need to apply an ID or retention category to more than one evidence file, you can use the Bulk Edit screen. This screen enables you to apply one ID and one retention category to all the files that you select. 1. In the Axon Capture app, tap (Evidence List). The Evidence List screen shows a list of evidence thumbnails. 2. If you want to limit the evidence list to one type of evidence, tap and then tap the evidence type that you want to see. Axon Enterprise, Inc. Page 17 of 26

18 For each evidence file that you want to include in bulk annotation, tap the check box to the left of the evidence thumbnail. 3. After you have selected all the files that you want to annotate, tap Edit. The Bulk Edit screen shows the ID and Category fields. 4. For each metadata box, make the necessary edits. 5. When you have finished bulk annotating the selected evidence files, in the upper right, tap Save. At this point, you can upload the files to Evidence.com by tapping Upload. If you chose to up- load the files later, see Uploading Evidence to Your Evidence.com Agency. Axon Enterprise, Inc. Page 18 of 26

19 Using Axon Citizen in Axon Capture This section provides an overview of sending an Axon Citizen invitation through Axon Capture. Note: You must be allowed to send Axon Citizen invitations in Evidence.com and have Axon Capture for Android version 3.6 or later to send an Axon Citizen invitation. You may have to log out of the app and then log back in for the new Axon Citizen button to appear. 1. Open the Axon Capture app. 2. Go to the Capture screen and tap Citizen. 3. On the Invite Individual screen, enter the Incident ID or NA, as required by your agency. Axon Enterprise, Inc. Page 19 of 26

20 4. Add Categories as needed. An individual invitation can have multiple categories. 5. Select if the invitation will be sent to a phone number (text message) or address. For phone numbers, select the country code and enter the Phone Number for the community member submitting items. For , enter the address for the community member submitting items. 6. If not required by your agency, you can select to store a contact s information in Evidence.com. If your agency requires contact information to be stored in Evidence.com, this option will not be shown. 7. If the contact s information should be stored, enter the name and birth date information for the contact. 8. Tap Send. The invitation is sent to the phone number or address. The message contains a one-time use link to a website where the citizen can upload video, photo, and audio files for submission. After the contact uploads the submission, you will receive an message from Evidence.com. 9. On the Invite Sent screen, you can: Tap OK to return to the main Capture screen. Tap Create another invite to use the same Incident ID and Categories for a new invitation. Repeat steps 5 through 7 and tap Send to send a new invitation. Axon Enterprise, Inc. Page 20 of 26

21 Uploading Evidence to Your Evidence.com Agency Axon Capture uploads evidence located in the Axon Capture application to your Evidence.com agency only when you select the evidence files and start the upload. The user account that you signed in with becomes the owner of the evidence that you are uploading. 1. In the Axon Capture app, tap (Evidence List). The Evidence List screen shows a list of evidence thumbnails. 2. If you want to limit the evidence list to one type of evidence, tap and then tap the evidence type that you want to see. 3. For each evidence file that you want to upload to your Evidence.com agency, tap the check box to the left of the evidence thumbnail. 4. After you have selected all the files that you want to upload, tap Upload. If you are signed in to an Evidence.com agency, Axon Capture immediately begins uploading the evidence to your Evidence.com agency. 5. If you are not signed in, Axon Capture will begin uploading immediately after you sign in to an Evidence.com agency. Axon Enterprise, Inc. Page 21 of 26

22 Viewing Upload History You can view a list of evidence files that Axon Capture has uploaded. 1. On the Capture screen, tap (Evidence List). 2. In the upper right, tap and then tap Upload History. The Upload History screen appears. 3. If you want to resume viewing the evidence list, tap again and then tap the evidence viewing option that you want. Axon Enterprise, Inc. Page 22 of 26

23 Axon Capture Settings The Settings screen enables you to configure Axon Capture settings for the following subjects: Location tracking ID prefix Cell upload limit Adjusting Settings This procedure provides the general steps for making changes on the Settings screen. Additional in- formation about each setting appears in the following sections. 1. Open the Axon Capture app. 2. In the upper-left side of the screen, tap. The Settings screen appears. 3. Adjust the settings as needed. For additional information about each setting, refer to the following sections as needed. 4. When you have finished adjusting settings, in the upper-left side of the screen, click. Location Tracking The Location Tracking setting controls whether Axon Capture adds metadata to evidence files with GPS data from the mobile device. Axon Capture relies upon the mobile device to provide location data. The availability and accuracy of location data is dependent on the mobile device. Generally, a mobile device relies on cellular, Wi-Fi, and GPS modules to determine the geolocation of the device. When an evidence file that uploads to Evidence.com includes geolocation metadata, Evidence.com can use the information to show the evidence location on a map. To control whether this feature is enabled, to the right of Location Tracking, tap the switch. If the switch is toggled to the right, location tracking is enabled. Axon Enterprise, Inc. Page 23 of 26

24 If the switch is toggled to the left, location tracking is disabled. ID Prefix The ID Prefix setting enables you to specify text at the beginning of IDs with which you add metadata to captured evidence files. This feature helps save you time and reduces ID annotation errors. For example, if the IDs used by your agency always begin with the year and a hyphen, you can specify an ID prefix value of and eliminate the need to enter those characters each time you annotate an evidence file with an ID. When you annotate a file, the ID prefix appears automatically in the ID box when you start to edit the box. If you want to provide a prefix for the IDs that you add to evidence files: 1. To the right of ID Prefix, tap the blank space. 2. Type the characters that should appear at the beginning of all IDs. If you want to edit or remove a prefix: 1. To the right of ID Prefix, tap the prefix text. 2. Edit the characters in the prefix text, as needed. In this example, there is a check mark in the lower-right corner of the screen to press to make the change take effect. Axon Enterprise, Inc. Page 24 of 26

25 Cell Upload Limit Axon Capture enables you to limit the size of files that it can upload with a cellular data connection. This helps you prevent unplanned data usage charges from a cellular provider. When Axon Capture access the Internet using a Wi-Fi connection, the cellular upload limit does not apply. By default, Axon Capture does not limit file sizes for cellular uploads. If you want to limit file sizes for cellular uploads: 1. To the right of Cell Upload Limit, tap the toggle switch. If the switch is toggled to the right, the cellular upload limit feature is enabled. The Max File Size box appears below the switch. 2. Tap the Max File Size box and then type the largest size in megabytes for cellular uploads that you want to permit. Valid values are whole numbers only. For example, if you type 8 and later attempt to upload evidence when a Wi-Fi connection is not available, Axon Capture will not upload any evidence file that is larger than 8 megabytes. If you do not want to limit file sizes for cellular uploads, then to the right of Cell Upload Limit, tap the toggle switch. If the switch is toggled to the left, the cellular upload limit feature is disabled and the Max File Size box does not appear. Signing Out 1. On the Capture screen, in the upper-left side of the screen, tap. Axon Enterprise, Inc. Page 25 of 26

26 The Settings screen appears. 2. At the bottom of the screen, tap Log Out. 3. On the confirmation dialog box, tap Continue. The Log In option appears on the Settings page, confirming that you are signed out of your Evidence.com agency. Axon Enterprise, Inc. Page 26 of 26