Product Innovation. Chris Fletcher SVP Product, Worldpay ecom

Transcription

1 Product Innovation Chris Fletcher SVP Product, Worldpay ecom

2 Leading product innovation Worldpay Innovates Worldpay Gateway Risk Management Alternative Payments

3 What is innovation? Product innovation is the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services

4

5 Where is innovation important to you You want to You need full reliability and a great customer experience Make sure you accept the maximum a mount of good transactions You want to protect yourself against fraud, but need to strike the right balance between cost and risk Expand to new geographies and offer the right payment methods And you tell us you don t want supplier but a proactive partner that can advise on optimisation, risk, which methods to accept where etc. Gateway Services Analytics & Optimisation Risk Management Treasury Management Card Acquiring Alternative Payments

6 Leading product innovation Worldpay Innovates The Worldpay Gateway Risk Management Alternative Payments

7 Worldpay Payment Gateway 2.0 WPG Card APMs Acquiring Risk Guardian Mobile Reporting Analytics

8 Supported by Advanced Technologies Over New Platform TPS % uptime Scalable Reliable Dependable Peak event 524 TPS (November)

9 Integrations for every screen.. and native apps Smartwatch Smartphone Tablet Desktop Smart TV * HPP CSE *No browser on smartwatches Direct

10 Token Services

11 The token solution offers a range of benefits to merchants and consumers Welcome back John Smith Would you like to use your Visa card ending 9010 with an expiry of 02/18? Welcome back John Smith Would you like to use your Amex card ending 2510 with an expiry of 02/17? Welcome back John Smith Would you like to use your Master card ending 7010 with an expiry of 02/19? A single shopper can have multiple tokens and therefore multiple payment methods up to 16!! Its easier to pay no re-keying details means more transactions. No PCI storage means lower costs! Tokens work for both recurring and ecommerce channels, they work wherever a payment works! Tokens support 3DS and other ancillary services! We store consumer data with the token not just payment data this improves the consumer experience

12 How does it work creating the token

13 How does it work using the token

14 The token solution offers a range of benefits to merchants and consumers! Tokens can be shared amongst merchant accounts! Tokens are compatible with zero authorisations meaning you can validate the card data behind the token! Tokens support multiple formats including format preserving and alphanumeric! Tokens can be uploaded in batches or single! Find efficiencies in payment processing tokens make it easier for consumers to pay

15 Dynamic Capabilities

16 Dynamic payment features to help optimisation Transaction Types Zero / Nominal Authorisation MCC 3D Secure

17 Dynamic payment features to help optimisation Transaction Types Zero / Nominal Authorisation MCC 3D Secure

18 3DS is an important security feature but can negatively impact authorisation Blanket use of 3D Secure can have varying impact on acceptance across the globe off on

19 Importance of security features 3D secure Dynamic use of 3D Secure will deliver a positive impact across all geographies if (binrange == x) { 3DSecureEnabled = true; } else { 3DSecureEnabled = false; }

20 Leading product innovation Worldpay Innovates The Worldpay Gateway Risk Management Alternative Payments

21 RiskGuardian new and improved Advanced IP geo-location Tailored set-up Custom rules Dashboards Customised reporting Age and ID services Device ID 200+ real time rule checks Over 100 parameters Multiple profiles Transaction monitoring Workflow module Leading partner integrations Rich data insight Real time alerts Global breadth Standalone or integrated Leverage your own data

22 Our profiling = better performance % Reduction in Fraud: Sales Ratio Improvement % in Acceptance m. Fraud Saving Typical Large Corporate Customer Source: Worldpay data

23 Experts in payments Monitors all payment methods through the entire transaction lifecycle Is tailored to your sector and business model Combines payments & fraud via an existing connection We continue to invest in future capabilities Your fraud management partner

24 Considering Social Media data use cases with Veridu

25 Leading product innovation Worldpay Innovates The Worldpay Gateway Risk Management Alternative Payments

26 We combine our acquiring reach with 326 alternative payment options, to cover the majority of global payment turnover 126 transaction currencies, 326 Alternative Payment Methods 1!"#$%" The Worldpay network is able to accept payments from geographies covering >99% of global GDP 2 1. An alternativ e payment method is defined as a particular means of accepting payment in a giv en country / jurisdiction 2. Worldpay does not process in certain restricted countries which include Iran, Sudan, Syria, North Korea and Cuba 3. Source: Internal Worldpay Market Map model - this analysis combines v arious data sources and is intended to accurately represent the market but is presented as an internal view only.

27 Utilising external macro data and WP insights to predict APM sales uplift

28 We bring the familiar 1Click experience from cards to alternative payment methods For shoppers: a secure, single-click payment option for returning consumers who use alternative payment methods For merchants: a single API connection to support singleclick and recurring payments across APMs Lowers customer abandonment rates with shorter, simplified checkout journeys

29 Simplified checkout

30 Leading product innovation Worldpay Innovates Worldpay Gateway Risk Management Alternative Payments

31 Innovation all powered by an amazing team (if we may say so ourselves) Product colleagues Development teams

32 Thank you!