M1, Singapore. Industry Trends Driving ICT Strategies
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1 ASIA-PACIFIC TELECOMMUNITY 15th APT Policy and Regulatory Forum (PRF-15)) 3-5 August 2015, Singapore Document PRF-15/INP-33 4 August2015 M1, Singapore Industry Trends Driving ICT Strategies Contact : Tel:
2 Industry Trends Driving ICT Strategies APT Policy and Regulatory Forum 4 August 2015
3 Introduction to M1 Background Second mobile operator in Singapore, launched in April 1997 The National Fibre Network (NFN) provided M1 the opportunity to expand services beyond just mobile First to launch fibre services in Sep 2010, reselling bandwidth services of NFN OpCo Rolled out own fiber active network in 2011 Mobile Service Milestones Achieved many firsts: 2000: Smart dualband GSM network on 1800MHz and 1900MHz Feb 2005: 3G mobile services Dec 2006: Nationwide wireless broadband service (HSPA) June 2011: Commercial LTE network in Marina Bay Financial District Sept 2012: Nationwide LTE network 1
4 M1 s Network and Infrastructure Capabilities Nationwide next-generation 4G network Nationwide 300Mbps download speed M1 has the best 4G connectivity (IDA, 3 June 2015) Ultra-High Speed Broadband M1 s Network and Infrastructure Own and operate ultra high speed business fibre broadband of up to 10Gbps Provide fibre network redundancy services for key Data Centres through DWDM (Dense Wavelength Division Multiplexing) Next-Gen Green Data Centre Purpose built Tier-3 MiWorld Data Centre facility Meets BCA s Green Mark requirements 2
5 2008 vs Download Stream Hard Disk Cloud Social Media Laptop Smartphones 3
6 Source of Internet Connection % 80% Source: GSMA 4
7 Forces Shaping the Future of Telecommunications Growing market for ultra-low cost handsets IoT / Big Data / M2M Increase demand for data and speed Connected Devices Historically, traffic and revenue tracked along the same path However with flat tariffs, costs no longer match revenues for delivering the increasing amount of data over networks Decoupling of Traffic & Revenue Access Basic broadband pervasive Fixed and Mobile Broadband Ultra-high speed broadband grows Cloud and shared communications Smart Nation initiatives Convergence of vertical industries and sectors New mobile and broadband competition Net neutrality Industry Structure & Regulations The Challenge to Monetize Content Revenues from digital content and mobile content not sufficient to compensate for revenue decline in traditional services Need to better monetize massive growth of OTT services 5
8 Singapore s Smart Nation Vision Infrastructure AG Box Smart Nation Operating System SN-OS Functional Architecture Security Data Protection and Rights Management Real-Time Stream Analysis Trust by Design Video System and Unstructured to Structured (U2S) Platform Sensors and Sensor Networks 6
9 Opportunities for Growth Ultra Fast Broadband Demand for mobile data has been growing rapidly ~10Petabyte per month in Q1 2015, double from 2012 (IDA) Broadband speed increasing 1Gbps fibre broadband service launched in 2013 Nationwide LTE launched 2012, 300Mbps 4G launched 2014 Next phase is the deployment of ultra-fast broadband networks (>1Gbps) which requires high levels of investment Premium Add-On Service Opportunity for premium connectivity features and add-ons to complement the broadband offerings (e.g., guaranteed low latency, security, more robust content delivery network, etc.) GamerPRO (traffic prioritization, low latency) 7
10 Opportunities for Growth IoT / M2M / Big Data iot: 4.9 Billion Connected "Things" Will Be in Use in 2015 rising to 25 billion in 2020 (Gartner) So far, investment in IoT mainly from ICT industry, but gaining traction outside ICT industry (e.g. retail) M2M: New opportunity for service providers revenues through ramping up M2M services with an infinite number of connected objects Big Data: Businesses can look forward to provide insights in transforming IoT/M2M data into actionable business intelligence Cloud & Virtualization Companies continue to move away from big infrastructure investments in favour of cloud-based systems Greater adoption of cloud and in-house/cloud hybrid hosted operations SDN and Network Virtualisation to improve agility in cloud solutions 8
11 Opportunities for Growth Cyber Security Growing importance due to the increasing reliance of computer systems in most societies, from devices (smartphones, TVs, IoT, etc.) to networks (Internet, private data networks, Bluetooth, WiFi, etc.) Recent high-profile security breaches (Apple, Sony, Target) have propelled security to the top of the IT priority list New Verticals Opportunity to create value through new industry verticals Establish strategic partnerships and innovations to develop solutions to ride on network and infrastructure 9
12 M1 s Smart Living Solutions Smart Retail Mobile Payments (Pay-On-The-Spot) Smart Digital Signage Gamification Beacons and Wearables Telematics Autonomous Driving & Connected Mobility Smart Traffic Monitoring Traffic Optimization and Prediction Smart Car Solutions Drones (Logistics) Smart Transport M1 s Smart Living Solutions Smart Healthcare Remote Healthcare Smart Elderly & Alert Monitoring System (SEAMS) Medical Concierge Centralised Cloud Medical History Data Tricorder (handheld diagnostic device to detect diseases and administer medication) Home Energy Management and Monitoring (HEMS) Home Automation Elderly Monitoring Person Tracking Smart Homes Smart Education Future Schools Remote Learning Digitized Classrooms Massive Open Online Course (MOOC) 10
13 Smart Retail Smart Signage M1 and partners setup and deployed digital signage solutions in selected HDB blocks Integrated interactive technology with signage solution for 2-way communications allowing consumers to interact directly with the advertising through their smartphones Mobile Payments Partnered MasterCard and WireCard to offer a Mobile Point-of-Sale (mpos) solution mpos is a mobile payment acceptance solution that displaces traditional payment terminals Bundle mpos solution with existing Restaurant Digital Menu Ordering Systems as a integrated one-stop retail offering 11
14 Smart Healthcare Remote HealthCare M1 collaborated with leading healthcare service providers to offer an integrated smart healthcare solution Facilitate offering of basic home care services to the elderly through telemedicine and connecting patients online with doctors and psychotherapists Elderly Care M1 exploring deployment of the Smart Elderly Monitoring & Alert System (SEMAS) as alternative to Pull Cord system Allows families to monitor and be alerted on the elderly living alone at home, through sensors placed in flats Monitors current location, sleeping patterns, and even the duration spent in toilet 12
15 Summary Operators today need to evolve from being mere dumb-pipe providers to being smart communications providers deepening its proposition in the value chain to offer a complete packaged solution: Network, Infrastructure and Connectivity Managed Services Big Data / Smart Analytics Strategic partnerships to offer innovative solutions to suit vertical markets 13
16 Thank You
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