1. General Information 2. Download and Activation of Application 3. Content Information 4. Payment Method 5. Termination 6.
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1 1. General Information 2. Download and Activation of Application 3. Content Information 4. Payment Method 5. Termination 6. Support Team
2 1. General Information What is HyppTV Everywhere? HyppTV Everywhere is an add-on service offered by Telekom Malaysia Berhad to allow users to watch HyppTV via smart phone, tablet, pc, web browser and Samsung Smart TV. What is the minimum requirement for my devices? Apple devices: ios 4.3 to 9.2. IPhone 4 and above. Android devices: 2.3 and above. Samsung Galaxy, HTC One X, HuaWei, LG, Sony Experia, Asus Samsung Smart TV: 2013 model and above. PC: Windows XP and 7 Mac: OXS and above Web browser: Chrome 10.0+, Firefox 4.0+, Safari 5.0+, IE10 Does HyppTV Everywhere provide subtitles? Due to some limitation, some programs will not have subtitles. Can I watch HyppTV Everywhere content when I m offline? Currently, you can t download content when offline. 2. Download and activation of HyppTV Everywhere application Where can I download HyppTV Everywhere? Apple device: App store Android device: Google Play Store PC: (need to download plug-in) Samsung Smart TV: Pre-installed application How do I get my login ID and password? Unifi: You will receive the login ID via and SMS within 24 hours upon signing up. Streamyx: You need to refer the login ID and password from the installation slip or upon advice from the sales agent if order was made by call. Others: The login ID and password is the registered mobile number or address used during the registration. How do I change my password? If you would like to change your login password, please follow these steps: 1. Login to your account via app or web
3 2. Go to Settings > Account > Password 3. Fill in the required details Will I get the same app features on Samsung Smart TV? Some features are not available on Samsung Smart TV. Here is the list:- 1. Registration user need to register via app or web 2. Settings via app or web 3. Accounts via app or web 4. Interactive channel not available on Samsung Can I watch HyppTV Everywhere app on all Samsung Smart TVs? The package is only available for Samsung Smart TV of 2015 & 2016 models - 43K5500, 49K6300, 50KU6000, 55KU Content Information HyppTV Everywhere (stand alone) channel offerings:- Free Channels Live TV Channels 1. 8TV 1. Babyfirst 2. Bloomberg TV 2. BBC Earth HD 3. Capital TV 3. BBC Lifestyle 4. Channels New Asia 4. Bindass Play 5. Euronews 5. Boomerang HD 6. Hao Xiang Shopping TV 6. CBeebies 7. Salam HD 7. Nick Jr 8. Luxe TV HD 8. Cinema World HD 9. NTV7 9. Comedy Central HD 10. TV3 10. Dreamworks HD 11. TV9 11. France Parlimen Malaysia 12. Hypp Sensasi 13. TV AL Hijrah 13. Hypp Inspirasi 14. TV Direct Showcase 14. HyppSports HD 15. Outdoor Channel HD 15. DW 16. RTL CBS Extreme HD 16. iconcerts HD 17. now International HD 17. Jaya Max 18. Nat Geo People HD 18. MNC Channel 19. Motor Vision HD VOD Channels 20. MTV Live HD 1. Al Hijrah On Demand 21. now Chinese 2. Dunia Sinema 22. now Jelli HD 3. FriedChillies Food 23. Polimer 4. Hypp Flicks Plus 24. RTL CBS Entertainment HD 5. Hypp Play 25. SETI 26. TVB8 27. UTV Bindass 28. UTV Movies 29. Warner TV HD
4 HyppTV Everywhere Subscriptions & Packages Ala-Carte Subscription Buy only the channels you like for as low as RM6.00 for Live TV and RM10.00 for VOD. The content listing will follow Set-Top-Box subscription for Unifi and Streamyx users. Plan A Stream up to 2 devices at RM5.00 per month Plan B Stream up to 5 devices at RM10.00 per month Everywhere Pack Pick and choose 3 of your favourite channels. And select your preferred subscription. Everywhere pack daily RM1 for 3 channels Everywhere pack weekly RM5 for 3 channels Everywhere pack monthly RM15 for 3 channels Digi Pack Exclusively selected content for all Digi users:- Entertainment Package Comedy Central, iconcert and BBC Lifestyle HD at RM10.00 per month Kids Package Nick Jr, Boomerang HD and DreamWorks HD at RM10 per month Sensasi Package Hypp Sensasi, Hypp Inspirasi and MNC Channel at RM10.00 per month Dragon Package TVB8, now International and SETI at RM10.00 per month Sports Package Hypp Sport, Hypp Sport 2, Hypp Sport 3, Hypp Sport 4 at RM15.00 per month Free Trial 60 days free access to all live channels, exclusive for U Mobile and Samsung Smart TV customers only Zero data when you watch HyppTV Everywhere using U Mobile simcard Existing HyppTV Everywhere with Unifi or Streamyx broadband need to register a new account to redeem the Samsung 60 day free access. And registration is free. 4. Payments What payment options are available? Credit card/debit card Online Banking (Maybank2u, RHB, CIMB Click)
5 Streamyx bill U Mobile bill Digi bill Voucher (Free Trial and Promotional Offer) How do I get and redeem the 60 days free access with Samsung Smart TV purchase? Follow these simple steps: Step 1: Launch the app on Samsung Smart TV Step 2: Login or register Step 3: Go to Packages and select 60 days free access Step 4: Enter the voucher code and select OK 5. Terminations How do I stop my subscription? Unifi & Streamyx Please dial 100. And if you terminate your Unifi or Streamyx service, it will automatically terminate your HyppTV Everywhere account. When is the termination effective? Immediate termination and you can still watch HyppTV Everywhere up to your next billing cycle. Do I need to pay any penalties when I terminate the service? No penalties 5. Support Team Unifi & Streamyx Dial 100 TM Customer Service Center Digi Customer Service Helpline custsvc@digi.com.my U Mobile - Customer Service Helpline customer.service@u.com.my Others he.help@tm.com.my
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