PEOPLE MONITORING AND SAFETY SOLUTIONS

Transcription

1 PEOPLE MONITORING AND SAFETY SOLUTIONS INDEX Index Table of Contents Table of Contents... i List of Figures... vi Executive summary Overview of people location solutions Handsets and dedicated locator devices Mobile phones and smartphones Dedicated people locator devices Market segmentation Mobile workforce management Lone worker protection Family locator services Medical and telecare location solutions Offender monitoring The regulatory environment in Europe and North America European privacy regulations Privacy and location data regulations in the US Mobile location technologies Mobile network location architectures and platforms Location architecture for GSM/UMTS networks Location architecture for LTE networks Control plane and user plane location platforms Handset client and probe-based location platforms Mobile location technologies and methods Cell-ID Enhanced Cell-ID RF Pattern Matching E-OTD, OTDOA and U-TDOA GNSS: GPS, GLONASS, Galileo and Compass STRATEGIC LBS RESEARCH SERIES i

2 INDEX PEOPLE MONITORING AND SAFETY SOLUTIONS Bluetooth and Wi-Fi positioning Hybrid and indoor location technologies Comparison of location technologies Family locator and medical alarm solutions Overview of demographics and common medical conditions The ageing population Medical conditions Family locator services marketed by mobile operators The European market The North American market Handset location apps and services Network-based handset location services People locator apps for smartphones Consumer oriented locator devices General purpose locator devices Child locator devices and services Telecare and PERS solutions Telecare and PERS services in Europe and North America Mobile telecare and PERS devices Company profiles and strategies Amber Alert GPS: Specialises in locator devices for children dondeesta: Family locator developer focusing on Spain and Latin America Doro: Leading vendor of handsets for seniors increases focus on telecare Emporia: Emporia4CARE enables location of handsets for seniors etrak Corporation: People locator devices with hybrid location technology Everon: Developer of GPS wristwatches for telecare and lone workers Garmin: Navigation device vendor entering the personal location market GTX Corp: GPS device and app developer for asset and people location Life360: Leading family locator app developer adds broader utility functions Lifecomm: Developer of health and wellness devices for active seniors Limmex: Swiss telecare watch vendor ramping up sales globally Loc8tor: Tagging and tracking devices for locating assets, pets and people ii STRATEGIC RESEARCH SERIES LBS RESEARCH SERIES

3 PEOPLE MONITORING AND SAFETY SOLUTIONS INDEX Location Based Technologies: Creator of the PocketFinder locators Location Labs: Leading white-label safety app developer in the US Lociloci: Location aggregation and family locator service provider LoJack: Leading SVR provider entering the telecare market Lok8u: Specialises in GPS wristwatches for seniors and children LOSTnFOUND: Swiss asset tracking vendor entering the telecare segment MobileHelp: PERS provider serving customers in 50 US states PFO: Fashion accessories featuring integrated personal alarms Securus: Focusing on the US personal safety and security device market SPOT: GPS locator and satellite messenger devices from Globalstar TeleCommunication Systems: Leading provider of end-to-end LBS solutions Tramigo: TLD landmarks facilitates people location without using maps X h Mobile Solutions: WalkMeHome location sharing app for personal safety Workforce management and lone worker safety services Employment statistics Employment by industry Vehicle fleets, mobile workers and lone workers Mobile resource management solutions Mobile workforce management services Workforce management business models Market segmentation and key market players Lone worker protection devices and services Lone worker legislation and standards Lone worker protection services Company profiles and strategies Actsoft: MRM pioneer expanding sales through app stores Airclic: Specialises in software for logistics and field service companies Blackline GPS: Moving from consumer to business location services ClickSoftware: Expanding MRM to the SMB segment with cloud services CommonTime: Offers a platform for customisable enterprise mobility apps Contigo: Develops a hosted platform for tracking and safety applications Econz Wireless: Specialises in hosted WFM for the SME segment STRATEGIC LBS RESEARCH SERIES iii

4 INDEX PEOPLE MONITORING AND SAFETY SOLUTIONS FleetCor: Enters FM and WFM through Telenav business unit acquisition Genasys: LBS platform developer and provider of MRM solutions Geonovo: Developer of the Romad RSP-100 lone worker device Kings III: Expanding lone worker services through Connexion2 acquisition Laipac Technology: Expanding from asset tracking to people tracking Oysta Technology: GPS vendor focusing on lone workers and telecare Peoplesafe: Managed lone worker services for the private sector PocketMobile: Customisable WFM for medium and large organisations Reach-U: LBS platform vendor offering a WFM service for all handsets Scandinavian Radio Technology: Leading GPS locator vendor in Sweden SecuraTrac: New focus on lone worker, mpers and healthcare solutions Skyguard: Provider of end-to-end lone worker safety solutions Sonim Technologies: Manufactures the world s most rugged handsets TrackaPhone: Device agnostic platform for WFM and lone worker services Tsunami Solutions: Leading lone worker safety company in Canada Twig Com: Complementing TWIG devices with indoor location technology ViryaNet: WFM solutions for field service companies Vismo: Developer of security apps for international workers and travellers Xora: Specialises in cloud-based WFM and fleet management services Electronic offender monitoring Offender monitoring programmes Electronic offender monitoring in Europe Electronic offender monitoring in North America Offender monitoring service providers and devices Monitoring service providers Offender monitoring and tracking devices Company profiles and strategies M Electronic Monitoring Buddi G4S GEO Group isecuretrac iv STRATEGIC RESEARCH SERIES LBS RESEARCH SERIES

5 PEOPLE MONITORING AND SAFETY SOLUTIONS INDEX Omnilink Systems Satellite Tracking of People SecureAlert Serco Group Market trends and forecasts Market trends Family locator services shifting to free apps Ageing population will drive sales of mobile telecare solutions Rise of smartphones boosts workforce management service adoption Legislations and corporate policies drive the lone worker protection market Electronic offender monitoring aims to reduce costs of corrective systems Market forecasts Family locator services and people locator devices Mobile telecare, mpers and medical alarm devices Enterprise workforce management services Lone worker protection services Offender monitoring solutions Glossary STRATEGIC LBS RESEARCH SERIES v

6 INDEX PEOPLE MONITORING AND SAFETY SOLUTIONS Index List of Figures Figure 1.1: GPS handset shipments (World )... 4 Figure 1.2: Smartphone shipments by vendor and OS (World 2012)... 7 Figure 1.3: Bracelet and watch locator devices... 8 Figure 1.4: Tracking device infrastructure overview... 9 Figure 1.5: Lone worker protection devices Figure 2.1: Location architecture overview Figure 2.2: Cellular frequency reuse pattern Figure 2.3: Cell-ID location methods Figure 2.4: Performance and limiting factors for network-based location technologies Figure 2.5: Performance and limiting factors for hybrid location technologies Figure 3.1: Population by age group (EU27+2 and North America ) Figure 3.2: Number of people suffering from various medical conditions (EU/US 2012) Figure 3.3: People locator services marketed by mobile operators (EU ) Figure 3.4: People locator services marketed by US mobile operators (2013) Figure 3.5: Third party people locator services using Cell-ID (EU ) Figure 3.6: People monitoring and location sharing apps (September 2013) Figure 3.7: Consumer oriented people locator devices Figure 3.8: Examples of consumer people locator devices (2013) Figure 3.9: Examples of child locator devices (2013) Figure 3.10: Telecare users by country (EU27+2 and North America 2013) Figure 3.11: Mobile phones for seniors Figure 3.12: Dedicated mobile telecare and mobile PERS devices Figure 3.13: Examples of mobile PERS and medical alarm devices (2013) Figure 4.1: Employment by industry (Europe and North America 2013) Figure 4.2: Workforce management services marketed by operators (2013) Figure 4.3: Examples of mobile workforce management service providers (2013) Figure 4.4: Mobile workforce management vendor segmentation Figure 4.5: Lone worker categories vi STRATEGIC RESEARCH SERIES LBS RESEARCH SERIES

7 PEOPLE MONITORING AND SAFETY SOLUTIONS INDEX Figure 4.6: Examples of dedicated lone worker protection devices (2013) Figure 4.7: Alarm receiving centres capable of monitoring lone worker alarms (UK 2013) Figure 4.8: Lone worker protection service providers in the UK (2013) Figure 4.9: Lone worker protection service providers (EU27+2 and North America 2013) Figure 5.1: Electronic monitoring programmes in Europe (EU ) Figure 5.2: Examples of offender monitoring solution providers (2013) Figure 5.3: GPS-based offender monitoring devices Figure 6.1: Smartphone sales by region ( ) Figure 6.2: Family and people locator service revenues (EU ) Figure 6.3: Family and people locator service revenues (North America ) Figure 6.4: Mobile telecare device shipments, users and revenues (EU ) Figure 6.5: mpers device shipments, users and revenues (North America ) Figure 6.6: Workforce management users and revenues (EU ) Figure 6.7: Workforce management users and revenues (North America ) Figure 6.8: Lone worker protection devices and services (EU ) Figure 6.9: Lone worker protection devices and services (North America ) Figure 6.10: Offender monitoring systems and revenues (EU ) Figure 6.11: Offender monitoring systems and revenues (North America ) STRATEGIC LBS RESEARCH SERIES vii

8 INDEX PEOPLE MONITORING AND SAFETY SOLUTIONS viii STRATEGIC RESEARCH SERIES LBS RESEARCH SERIES