Worldwide Telecommunications and Communications Market Opportunities, Strategies, and Forecasts, 2005 to 2010

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1 Worldwide Telecommunications and Communications Market Opportunities, Strategies, and Forecasts, 2005 to 2010 Worldwide Telecommunications and Communications Picture by Susie Eustis MOUNTAINS OF OPPORTUNITY WinterGreen Research, Inc. Lexington, Massachusetts

2 CHECK OUT THESE KEY TOPICS WORLDWIDE TELECOMMUNICATIONS MARKET GROWTH WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS EQUIPMENT MARKET FORECASTS Worldwide Telecommunications Markets Competitive Structure Of The Carrier Market Enterprise Market Characteristics Voice Infrastructure Market OPEN STANDARDS SPECIFIC ABSORPTION RATE (SAR) OF A MOBILE PHONE EGPRS (EDGE) IP WITHIN CDMA BLUETOOTH COMMUNICATIONS NETWORKING INDUSTRY IP TELEPHONY CHANGE IN TELECOMMUNICATIONS NETWORK ARCHITECTURE CONVERGED NETWORK REVOLUTION TOP 10 TELECOMMUNICATIONS PROVIDER SHIPMENTS OPPORTUNITY ABOUNDS OPPORTUNITY ABOUNDS WinterGreen Research, Inc. Lexington, Massachusetts

3 Worldwide Telecommunications and Communications Market Opportunities, Strategies, and Forecasts, 2005 to 2010 The worldwide telecommunications markets are set for extraordinary growth, doubling from $123 billion in 2004 to $282 billion by Communications represents opportunity for expansion of economies. The Internet based communications systems are vastly improving the efficiency of the supply chain for the largest 5000 companies worldwide. The combination of voice, video, and data on a network makes people more efficient. More information can be communicated not in real time, but is available, as people need it. Messaging systems play a significant role in passing information asynchronously, just in time. Underdeveloped countries use communications to achieve trading and exchange of goods. As people have portable communications devices, they want more things and can make an economy emerge where there was none before. A Siemens representative tells about putting a refrigerator size switch in a rural South African village and coming back 10 years later to find a thriving village with shops and civilization. When people were coming and going to the city of Johannesburg, they would carry goods in both directions, creating demand for more items. Trade went in both directions from the village to the city and from the city to the village. The uncertainty in the telecommunications markets has been resolved. Digital, IP, Ethernet will replace all other protocols. The convergence of networks is to IP, the Internet, Ethernet. It works seamlessly, it is reliable, it is resilient, it is fast. Now the issue is how fast the TDM networks will be replaced with the new technology. Wireless is everything. 3G base stations promise to coexist with WiMAX base stations in metro environments. Worldwide telecommunications and communications equipment market forecasts, shipments in dollars analysis indicate strong growth in very large existing markets. Markets at $197.6 billion in 2005 are anticipated to reach $446.9 billion by 2010.

4 Companies Profiled Market Leaders Nokia Motorola Siemens Alcatel Cisco Systems Fujitsu Intel NEC Samsung Market Participants Avaya Ericsson Huawei Technologies Lucent Technologies Nortel UT Starcom

5 Worldwide Telecommunications and Communications Strategies and Forecasts, REPORT METHODOLOGY THIS IS THE TWO-HUNDRED AND THIRTY-SEVENTH REPORT IN A SERIES OF MARKET RESEARCH REPORTS THAT PROVIDE FORECASTS IN COMMUNICATIONS, TELECOMMUNICATIONS, THE INTERNET, COMPUTER, SOFTWARE, TELEPHONE EQUIPMENT, HEALTH EQUIPMENT, AND ENERGY. THE PROJECT LEADERS TAKE DIRECT RESPONSIBILITY FOR WRITING AND PREPARING EACH REPORT. THEY HAVE SIGNIFICANT EXPERIENCE PREPARING INDUSTRY STUDIES. FORECASTS ARE BASED ON PRIMARY RESEARCH AND PROPRIETARY DATA BASES. FORECASTS REFLECT ANALYSIS OF THE MARKET TRENDS IN THE SEGMENT AND RELATED SEGMENTS. UNIT AND DOLLAR SHIPMENTS ARE ANALYZED THROUGH CONSIDERATION OF DOLLAR VOLUME OF EACH MARKET PARTICIPATION IN THE SEGMENT. INSTALLED BASE ANALYSIS AND UNIT ANALYSIS IS BASED ON INTERVIEWS AND AN INFORMATION SEARCH. MARKET SHARE ANALYSIS INCLUDES CONVERSATIONS WITH KEY CUSTOMERS OF PRODUCTS, INDUSTRY SEGMENT LEADERS, MARKETING DIRECTORS, DISTRIBUTORS, LEADING MARKET PARTICIPANTS, OPINION LEADERS, AND COMPANIES SEEKING TO DEVELOP MEASURABLE MARKET SHARE. OVER 200 IN DEPTH INTERVIEWS ARE CONDUCTED FOR EACH REPORT WITH A BROAD RANGE OF KEY PARTICIPANTS AND INDUSTRY LEADERS IN THE MARKET SEGMENT. WE ESTABLISH ACCURATE MARKET FORECASTS BASED ON ECONOMIC AND MARKET CONDITIONS AS A BASE. USE INPUT/OUTPUT RATIOS, FLOW CHARTS, AND OTHER ECONOMIC METHODS TO QUANTIFY DATA. USE IN-HOUSE ANALYSTS WHO MEET STRINGENT QUALITY STANDARDS. INTERVIEWING KEY INDUSTRY PARTICIPANTS, EXPERTS AND END-USERS. OUR RESEARCH INCLUDES ACCESS TO LARGE PROPRIETARY DATABASES. LITERATURE SEARCH INCLUDES ANALYSIS OF TRADE PUBLICATIONS, GOVERNMENT REPORTS, AND CORPORATE LITERATURE. YOU MUST HAVE THIS STUDY

6 Worldwide Telecommunications and Communications Market Opportunities, Strategies, and Forecasts, 2005 to 2010 Table of Contents WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS EXECUTIVE SUMMARY WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS EXECUTIVE SUMMARY Worldwide Telecommunications Market Growth Worldwide Telecommunications Market Driving Forces Top 10 Telecommunications Provider Shipments Worldwide Telecommunications and Communications Equipment Market Forecasts, Shipments ES-1 ES-1 ES-3 ES-6 ES-7 WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS MARKET DESCRIPTION AND MARKET DYNAMICS 1. WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS MARKET DESCRIPTION AND MARKET DYNAMICS Communications Networking Industry Communications Industry Competitive Factors IP telephony Worldwide Telecommunications Markets Telecommunications Equipment Vendor Consolidation Service Provider Market Characteristics Competitive Structure Of The Carrier Market Lowering Service Provider Costs IP Telephony For Long Distance Long Haul Optical Systems Hybrid ISPs: Emergent Channel Of Application Service Providers Enterprise Market Characteristics Large Enterprise Businesses Small And Medium-Sized Businesses Global Enterprise Market IP Telephony For Enterprise Networks End to End Voice Over IP Voice Infrastructure Market E-Commerce And Web Marketing Change In Telecommunication Network Architecture Foundations For Telecommunications Network Change Converged Network Revolution 1-31 WORLDWIDE TELECOMMUNICATIONS MARKET SHARES AND MARKET FORECASTS 2. WORLDWIDE TELECOMMUNICATIONS MARKET SHARES AND MARKETS FORECASTS Worldwide Telecommunications Market Driving Forces Top 10 Telecommunications Provider Shipments Top Ten Telecommunications and Communications Equipment Segment Analysis Worldwide Telecommunications and Communications Equipment Market Forecasts, Shipments Worldwide Telecommunications Service Provider Equipment Market Forecasts 2-18

7 2.4.2 Worldwide Voice Over IP (VoIP) Market Forecasts Worldwide MultiService ATM / IP Switch Market Forecasts Worldwide Telecommunications Blade Server Market Forecasts Worldwide Softswitch Call Control Market Forecasts Worldwide Bandwidth Management Market Forecasts Worldwide Sonet Aggregation Equipment Market Forecast Worldwide Dense Wavelength Division Multiplexing (DWDM) Equipment Market Forecast Worldwide Digital Subscriber Loop (DSL) and Fiber to the Home (FTH) Equipment Market Forecasts Worldwide Core Communications Service Provider Ancillary Equipment Market Forecast Wireless Telecommunications and Communications Equipment Market Forecasts Worldwide Wireless Base Station Market Forecasts Worldwide Wireless Infrastructure Market Forecasts Worldwide Wireless Handset Market Forecasts Worldwide Telecommunications and Communications Enterprise Equipment Worldwide PBX Enterprise Voice Telecommunications Equipment Market Forecasts Worldwide IP to TDM Enterprise Telecommunications and Communications Equipment Market Forecasts Worldwide TDM to IP Enterprise Telecommunications and Communications Equipment Market Forecasts Worldwide IP PBX Enterprise Telecommunications and Communications Equipment Market Forecasts Worldwide Digital Subscriber Loop (xdsl) and Fiber to the Building (FTC) Enterprise Market Forecasts Worldwide Frame Relay Enterprise Telecommunications and Communications Equipment Market Forecasts Worldwide Telecommunications Service Provider IP Equipment Market Forecasts Principal Competitive Factors In Telecommunication Markets Market Growth Forces Fast Pace Of Adoption Of Internet Commerce Teleconferencing And Video Telephony Global Communications Networking Industry In Telecommunications Industry Adjustment In Restructuring Telecommunications Economic Implications Networking Business Acquisitions 2-63 WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS PRODUCT DESCRIPTION 3. WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS PRODUCT DESCRIPTION Wireline Network Infrastructure Lucent Product Set Lucent Integrated Network Solutions Lucent Voice Networking Products Siemens Network Infrastructure Alcatel DSL Access Alcatel 3630 MainStreet Primary Rate Multiplexer Nortel DWDM Lucent Optical Networking Products Nortel Service Provider Communications Equipment Nortel TDM Voice 3-10

8 Nortel Central Office-Based xdsl / Fiber To The Home Nortel Edge Services Nortel Edge Solutions Fujitsu Sonet Fujitsu FLASHWAVE 7420 platform Fujitsu North American SONET Huawei Softswitch Infrastructure Lucent Softswitch Software Lucent Central Office Session Initiation Protocol (SIP) Card Lucent / Telica VoIP Solutions Lucent Messaging Software Lucent Data and Network Management Products Lucent Network Operations Software Siemens SURPASS Softswitch Alcatel 5020 Softswitch Platform Wireless Network Infrastructure Motorola Product Strategy Motorola CDMA Network Solutions Motorola Network Solutions Map Motorola Internet Protocol - Base Station Controller (IP-BSC) Motorola Mobile Broadband Solution GSM Network Equipment Motorola Mobile Data Services Motorola GSM Network Solutions Ericsson Mobile Core Network Ericsson Circuit Core Ericsson Packet Core Ericsson IP Multimedia Siemens GSM Networks Alcatel Radio And Network Management And Optimization Alcatel UMTS Radio Network Alcatel Evolium 9100 Multistandard Base Station Alcatel Mobile Networks Alcatel Wireless Network UMTS Positioning Alcatel SHDSL Mobile Backhauling Alcatel Network Management/OSS Lucent Mobility Solutions Lucent Spread-Spectrum Technologies Lucent 3G Lucent Base Stations Lucent 5ESS Wireless Switch Lucent Operations And Maintenance Software Fujitsu WiMAX Fujitsu WiMAX Chip Cisco WiFi Cisco Wireless Technology WiFi Deployment Pre-paid WLAN Services Cisco Aironet WiFi Enabled Universities Cisco and Intel Wi-Fi Technology Cisco WiFi Technology for Cities Cisco WiFi Technology For Airports Cisco Metropolitan Mobile Networks Wireless Technology 3-53

9 3.6.8 Closed-Circuit Television (CCTV) System Replacement Cisco Metropolitan Mobile Networks Wireless Technology in London Cisco Aironet 1200 Series WiFi Hotspots at Service Stations Cisco WiFi Client Solutions Nokia Network Infrastructure Nokia MSC Server System Nortel Wireless Mesh Network Solutions Nortel Wireless LAN Solution Internet Protocol (IP) Network Infrastructure Cisco IP Telephony Alcatel Market Issues Alcatel 7770 OBX Optical Broadband Exchange Alcatel Features For Traffic Engineering And Resource Reservation Alcatel Route Refresh Alcatel VPN Support Alcatel VPN Scalability Offering Multiple Classes Of Service Within A VPN Alcatel Router Protection Alcatel Methods For Traffic Flow Classification Load Balancing MPLS-Based Network VPNs Alcatel Multiservice Aggregation Equal Cost Multi-Path Routing And MPLS Fast Reroute Capability Alcatel Automatic Protection Switching Alcatel Broadband Network Applications Positioning Alcatel Multiservice Aggregation Alcatel Broadband Access Alcatel Data Networks Lucent MPLS Lucent CBX 3500 Lucent CBX 3500 Multiservice Edge Switch Nortel Voice over IP (VoIP), Voice & Multimedia Nortel Local VoIP Solution Nortel Long Distance VoIP Solution Nortel Cable VoIP Solution Nortel Wireless VoIP Solution Nortel Multimedia Communications Nortel Broadband Nortel Broadband Access Nortel Metro Ethernet Services Siemens SURPASS Softswitch Nokia IP Multimedia Subsystem Wireless Handsets Nokia Communications Products Nokia Mobile Devices Nokia Push To Talk Nokia Multimedia In Nokia 3G WCDMA Smartphone Motorola Wireless Handsets Motorola V3 Handset Motorola MPx220 Handset Sony / Ericsson Wireless Handsets Sony Ericsson Wireless Services For Machine-to-Machine Application Development 3-118

10 Sony Ericsson V Alcatel Mobile Phones Enterprise Systems Avaya Enterprise Communications Products Avaya DEFINITY Servers Avaya DEFINITY One Communications Server Avaya MultiVantage Software with an Avaya DEFINITY Server CSI and Avaya CMC1 Media Gateway Avaya MultiVantage Software with an Avaya DEFINITY Server SI and Avaya SCC1 Media Gateway or an Avaya MCC1 Media Gateway Avaya MultiVantage Software with an Avaya DEFINITY Server R and Avaya SCC1 Media Gateway or an Avaya MCC1 Media Gateway Siemens Hicom 300 H Siemens HiPath Siemens HiPath Alcatel OmniPCX Enterprise Alcatel OmniPCX Enterprise Summary Specifications NEAX 2000 IPS NEAX 2400 Internet Protocol exchange (IPX) Nortel Enterprise Systems Nortel Meridian 1 Option 81C Nortel Meridian SL Nortel Succession Nokia Enterprise Solutions In Unified Communications Equipment Avaya Unified Communication Network Security Cisco IP Infrastructure Security for Voice Communications Nokia Network Security Gateways Nokia Secure Access System WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS COMPANY TECHNOLOGY 4. WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS TECHNOLOGY Open Standards Service Oriented Architecture (SOA) IBM Service Oriented Architecture (SOA) SOA Business Challenge IT Imperative Service-Oriented Architecture And Relevant Standards XML Integration Engines Leverage XML Processing XML Standards XML Role In Application Topology XML Meets The Integration Challenge XML Standard Communication Language Web Services Protocols IP Within CDMA Specific Absorption Rate (SAR) Of A Mobile Phone Specific Absorption Rate (SAR) Standards Mobile Phones Meet Requirements For Exposure To Radio Waves Bluetooth GPRS EGPRS (EDGE) 4-19

11 4.6.1 EDGE Connects With Speed Seamless Network Flexible 3G deployment Retention of GSM subscribers Multimedia Messaging Service Mobile Video Presence Push to Talk 4-25 TOP TEN TELECOMMUNICATIONS AND COMMUNICATIONS COMPANY PROFILES 5. TOP TEN TELECOMMUNICATIONS AND COMMUNICATIONS COMPANY PROFILES Alcatel Alcatel Positioning Alcatel Market Issues Alcatel Multiservice Aggregation Alcatel Broadband Access Alcatel-To-End Communications Solutions Alcatel VND Division Alcatel Net Sales Alcatel Third Quarter 2004 Revenue Alcatel Fixed Communications Alcatel Mobile Communications Alcatel Private Communications Alcatel Third Quarter 2004 Regional Revenue Third Quarter 2003 Regional Revenue Alcatel Participation In Communications Network Equipment Markets Alcatel Metro DWDM Alcatel and Optics Avaya Avaya Customers Avaya Revenue Avaya Acquisitions Cisco Systems Cisco IP Communications Cisco Systems Second Quarter Fiscal Year 2005 Revenue Cisco IP Communications Cisco / Linksys Cisco / Linksys Broadband and Wireless Networking Ericsson Ericsson Revenue Ericsson Customers T-Mobile UMTS network Sony Ericsson Mobile Communications Revenue Sony Ericsson Mobile Communications Products Sony Ericsson Symbian Fujitsu Fujitsu Network Communications Fujitsu Considers WiMAX vs. 3G vs. Wi-Fi Fujitsu FLASHWAVE 7500 Small System Fujitsu FASST Transition Solutions Fujitsu Microelectronics America Fujitsu Network Communications Inc Fujitsu Revenue 5-59

12 5.5.8 Fujitsu Business Segment Results Huawei Technologies Intel Intel Communications Wi-Fi Company Investment Lucent Technologies Lucent Technologies Maximize Service Revenues Lucent Technologies Systems Lucent Bell Labs Motorola Motorola Revenue NEC NEC IT And Networking Technologies NEC Network Solutions Business NEC Internet Broadband Network Positioning Nokia Nokia Revenue Nokia Infrastructure Sales Nokia Mobile Phones In The Fourth Quarter Nokia Multimedia In The Fourth Quarter Nokia Enterprise Solutions In The Fourth Quarter Nortel Nortel VoIP Network Elements Nortel VoIP Enabling Technologies Nortel ATM (Asynchronous Transfer Mode) Nortel Networking And Communication Services And Infrastructure Nortel Network Elements Nortel Enabling Technologies Nortel ATM (Asynchronous Transfer Mode) Samsung Siemens Siemens Business Services Siemens Research and Development Siemens Information and Communication Networks Siemens Information and Communication Mobile Group UT Starcom UTStarcom Third Quarter 2004 Revenue Key UTStarcom Customer Wins UTStarcom Global Technology UTStarcom Sarbanes-Oxley 5-128

13 List of Tables and Figures WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS EXECUTIVE SUMMARY Table ES-1 ES-4 Customization Of Telecommunications Infrastructure Equipment Figure ES-2 ES-5 Top 10 Telecommunications Provider Shipments, Figure ES-3 ES-8 Worldwide Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS MARKET DESCRIPTION AND MARKET DYNAMICS Table Communications Networking Industry Trends Table Communications Networking Industry Environment Table Communications Networking Market Environment Table Communications Networking Market Segments Table Communications Networking Market Strategy Table Telecommunications Broadband Market Growth Factors Table Communications Industry Competitive Factors Table Changing Telecommunication Market Conditions Table Service Provider Market Characteristics Table Infrastructure Market Factors Table Shift From Separate Voice And Data Core Transmission Systems WORLDWIDE TELECOMMUNICATIONS MARKET SHARES AND MARKET FORECASTS Table Customization Of Telecommunications Infrastructure Equipment Figure Top 10 Telecommunications Provider Shipments, Table Top 10 Communications Equipment Provider Shipments and Services, 2000 to 2004 Figure Indexed Sales Of Selected Leading Telecommunications Equipment Suppliers, Figure Indexed Sales Of Selected Leading Telecommunications Equipment Suppliers,

14 Table Selected communications Company shipments, Figure Worldwide Top Ten Telecommunications and Communications Equipment Company Market Segments, Shipments, Dollars, 2004 Figure Worldwide Top Ten Telecommunications and Communications Wireless Equipment Company Market Segments, 2004 Figure Worldwide Enterprise Telecommunications and Communications Equipment Market Segments, 2004 Figure Worldwide Top Ten Telecommunications and Communications Equipment Company Service Provider Core Infrastructure, Access, and Transmission Shipments, Dollars, 2004 Table Worldwide Top Ten Telecommunications and Communications Wireless Handsets, Wireless Infrastructure, Wireline, and Enterprise Telecommunications Shipment Forecast By Segment, Dollars, Figure Worldwide Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Table Worldwide Telecommunications and Communications Wireless Handsets, Wireless Infrastructure, Wireline, and Enterprise Telecommunications Shipment Forecast By Segment, Dollars, Figure Worldwide Telecommunications and Communications Service Provider Equipment Market Forecasts, Shipments, Dollars, Table Worldwide Top Ten Telecommunications and Communications Service Provider Equipment and Softswitch Shipment Forecast By Segment, Dollars, Figure Worldwide Voice Over IP (VoIP) Market Forecasts, Shipments, Dollars, Figure Worldwide Multiservice ATM/IP Switch Market Forecasts, Shipments, Dollars, Figure Worldwide Telecommunications Blade Server Market Forecasts, Shipments, Dollars, Figure Worldwide Softswitch Call Control Market Forecasts, Shipments, Dollars, Figure Worldwide Bandwidth Management Market Forecasts, Shipments, Dollars, Figure Worldwide Sonet Aggregation Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide Dense Wavelength Division Multiplexing (DWDM) Market Forecasts, Shipments, Dollars, Figure Worldwide Digital Subscriber Loop (DSL) and Fiber to Home (FTH) Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide Core Communications Service Provider Ancillary Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide Telecommunications and Communications Wireless Equipment Market Forecasts, Shipments, Dollars,

15 Table Worldwide Top Ten Telecommunications and Communications Wireless Handsets Equipment Shipment Forecast By Segment, Dollars, Figure Worldwide Wireless Base Station Market Forecasts, Figure Worldwide Wireless Infrastructure Market Forecasts, Figure Worldwide Wireless Handset Market Forecasts, Figure Worldwide Telecommunications and Communications Enterprise Equipment Market Forecasts, Shipments, Dollars, Table Worldwide Top Ten Telecommunications and Communications Enterprise and Vice Over IP Router Equipment Shipment Forecast By Segment, Dollars, Figure Worldwide PBX Enterprise Voice Telecommunications Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide IP to TDM Enterprise Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide TDM to IP Enterprise Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide IP PBX Enterprise Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide Digital Subscriber Loop (xdsl) and Fiber to the Building (FTC) Enterprise Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide Frame Relay Enterprise Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Figure Worldwide IP Voice / Multimedia Router Enterprise Telecommunications and Communications Equipment Market Forecasts, Shipments, Dollars, Table Principal Competitive Factors In Telecommunication Markets Table Issues Relating To Change Brought By Broadband Communications Table Aspects Of Networking Business Acquisitions WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS PRODUCT DESCRIPTION Table Nortel DWDM Key Features: Table Motorola's IP-BSC Features: Table Ericsson Mobile Core Network Components

16 Table Benefits of Ericsson IP Multimedia strategy Table Alcatel Mobile Networks Table Alcatel Wireless Infrastructure Positioning Table Cisco / Intel Strategic Alliance Partners Table Features of the Cisco WiFi Table Alcatel Market Issues Table Alcatel Positioning to Address Carrier Issues Table Alcatel Strategic Network Focus Table Carrier Grade IP VPNs with the Alcatel OBX Table Alcatel Provider Edge Router Support for Service Level Agreements Table Alcatel 7770 OBX LDP Characteristics Table Alcatel Different Methods For Traffic Flow Classification Table Alcatel QoS Differentiated Services Model Table Alcatel Multiservice Aggregation Table Alcatel Edge Multiservice Aggregation Table Alcatel Mediation Between Edge and Core Network Traffic Table Alcatel Multiservice Aggregation Table Alcatel Combining RSVP Tunnels and Label Distribution Protocol (LDP) Paths Table Alcatel Tunnel And Distribution Protocol Functions Table Alcatel Broadband Network Applications Supported Table Alcatel Kiosk Issues Addressed Table Alcatel Data Networks Positioning Table Nortel Voice over IP Positioning Table Nortel Metro Ethernet Key Features & Benefits: Table MOTO RAZR V3 Phone Features Table Motorola MPx220 Handset Features

17 Table Motorola Mobile Telephone Features Table Avaya Product Categories Table Avaya End-To-End Portfolio Of Service Offerings Table Hicom 300 H Features Table HiPath 4000 Features Table Siemens HiPath 5000 Benefits Table Alcatel OmniPCX Enterprise Features and Benefits Table Alcatel Omni PCX Software and Hardware Table Alcatel Omni PCX Features Table Alcatel Omni PCX Reflexes Phones Advanced Services Table Alcatel Omni PCX ISDN services Table Alcatel Omni PCX Manager-Assistant Team Features Table Alcatel Omni PCX Teamwork Configuration Features Table Alcatel Omni PCX Standard Telephone Features Table Alcatel OmniPCX Enterprise Regular Telephone Services Table Alcatel Omni PCX Security Table Nortel Communication Server Key Features Table Nortel Communication Server Key Functions Table Nortel Meridian 1 Option 81C Features and Benefits Table Meridian SL-100 Features and Benefits Table Nortel Succession 3.0 Features and Benefits Table Nortel Succession 3.0 Features and Benefits Table Avaya Unified Communication Center Functions WORLDWIDE TELECOMMUNICATIONS AND COMMUNICATIONS COMPANY TECHNOLOGY Table Service Oriented Architecture (SOA) Functions

18 Table Integration Engine XML Processing Functions That Drive Business Process Electronically End-To-End Table IP Wireless Transport Advantages Table Benefits of Push to Talk TOP TEN TELECOMMUNICATIONS AND COMMUNICATIONS COMPANY PROFILES Table Alcatel Market Issues Table Alcatel Positioning To Address Carrier Issues Table Alcatel Strategic Network Focus Table Alcatel Data Networks Positioning Table Alcatel Metro DWDM Positioning Table Alcatel Terrestrial Optical Networking Strategy Table Avaya Product Offerings Table Avaya Product Portfolio Table Cisco / Linksys Business Use Of Products To Enhance Productivity Table Intel Wireless Hotspot Installations Table Nortel Voice Over IP Benefits Table Nortel Voice Over IP VoIP Technologies Table Nortel Voice Over IP Benefits

19 ABOUT THE COMPANY WINTERGREEN RESEARCH, HAS A UNIQUE RESEARCH STRATEGY THAT RELATES TO IDENTIFYING MARKET TRENDS THROUGH READING AND INTERVIEWING OPINION LEADERS. BY READING THE ELECTRONIC EQUIVALENT OF 40 FEET OF PAPER, WINTERGREEN RESEARCH SENIOR ANALYSTS CAN LEARN A LOT MORE ABOUT MARKETS, A LOT FASTER THAN CAN BE LEARNED THROUGH EXPENSIVE SURVEYS AND FOCUS GROUPS. THINKING ABOUT MARKET TRENDS IS A HIGH PRIORITY AT WINTERGREEN RESEARCH. AS WITH ALL RESEARCH, THE VALUE PROPOSITION FOR COMPETITIVE ANALYSIS COMES FROM INTELLECTUAL INPUT. IT IS A LUXURY REALLY, AVAILABLE TO ONLY A VERY FEW PEOPLE, TO BE ABLE TO GATHER INFORMATION, LOTS OF INFORMATION FROM READING MASSIVE AMOUNTS OF CONTENT, AND THEN TRYING TO MAKE SENSE OF THAT CONTENT. THE ABILITY TO THINK ABOUT MARKET TRENDS IS ENHANCED BY DOING IT OVER AND OVER FOR MANY DIFFERENT MARKETS. THAT IS WHAT WINTERGREEN RESEARCH IS ALL ABOUT: READING AND THINKING IS AN ESSENTIAL ASP ECT OF COMPETITIVE ANALYSIS. TALKING TO OPINION LEADERS IS THE THIRD ESSENTIAL ASPECT OF PRODUCING GOOD, RELIABLE DATA. WINTERGREEN RESEARCH, FOUNDED IN 1985, PROVIDES STRATEGIC MARKET ASSESSMENTS IN TELECOMMUNICATIONS, COMMUNICATIONS EQUIPMENT, HEALTH CARE, INTERNET AND ADVANCED COMPUTER TECHNOLOGY. INDUSTRY REPORTS FOCUS ON OPPORTUNITIES THAT EXPAND EXISTING MARKETS OR DEVELOP MAJOR NEW MARKETS. THE REPORTS ASSESS NEW PRODUCT AND SERVICE POSITIONING STRATEGIES, NEW AND EVOLVING TECHNOLOGIES, AND TECHNOLOGICAL IMPACT ON PRODUCTS, SERVICES, AND MARKETS. MARKET SHARES ARE PROVIDED. LEADING MARKET PARTICIPANTS ARE PROFILED, AND THEIR MARKETING STRATEGIES, ACQUISITIONS, AND STRATEGIC ALLIANCES ARE DISCUSSED. THE PRINCIPALS OF WINTERGREEN RESEARCH HAVE BEEN INVOLVED IN ANALYSIS AND FORECASTING OF INTERNATIONAL BUSINESS OPPORTUNITIES IN TELECOMMUNICATIONS AND ADVANCED COMPUTER TECHNOLOGY MARKETS FOR OVER 30 YEARS.

20 ABOUT THE PRINCIPAL AUTHORS ELLEN T. CURTISS, TECHNICAL DIRECTOR, CO-FOUNDER OF WINTERGREEN RESEARCH, CONDUCTS STRATEGIC AND MARKET ASSESSMENTS IN TECHNOLOGY-BASED INDUSTRIES. PREVIOUSLY SHE WAS A MEMBER OF THE STAFF OF ARTHUR D. LITTLE, INC., FOR 23 YEARS, MOST RECENTLY AS VICE PRESIDENT OF ARTHUR D. LITTLE DECISION RESOURCES, SPECIALIZING IN STRATEGIC PLANNING AND MARKET DEVELOPMENT SERVICES. SHE IS A GRADUATE OF BOSTON UNIVERSITY AND THE PROGRAM FOR MANAGEMENT DEVELOPMENT AT HARVARD GRADUATE SCHOOL OF BUSINESS ADMINISTRATION. SHE IS THE AUTHOR OF RECENT STUDIES ON WORLDWIDE TELECOMMUNICATIONS MARKETS, THE TOP TEN INTERNET EQUIPMENT COMPANIES, THE TOP TEN CONTRACT MANUFACTURING COMPANIES, AND THE TOP TEN TELECOMMUNICATIONS MARKET ANALYSIS AND FORECASTS. SUSAN EUSTIS, PRESIDENT, CO-FOUNDER OF WINTERGREEN RESEARCH, HAS DONE RESEARCH IN COMMUNICATIONS AND COMPUTER MARKETS AND APPLICATIONS. SHE HOLDS SEVERAL PATENTS IN MICROCOMPUTING AND PARALLEL PROCESSING. SHE HAS THE ORIGINAL PATENTS IN ELECTRONIC VOTING MACHINES. SHE HAS NEW PATENT APPLICATIONS IN FORMAT VARYING, MULITPROCESSING, AND ELECTRONIC VOTING. SHE IS THE AUTHOR OF RECENT STUDIES OF THE REGIONAL BELL OPERATING COMPANIES' MARKETING STRATEGIES, INTERNET EQUIPMENT, BIOMETRICS, A STUDY OF INTERNET EQUIPMENT, WORLDWIDE TELECOMMUNICATIONS EQUIPMENT, TOP TEN TELECOMMUNICATIONS, DIGITAL LOOP CARRIER, WEB HOSTING, WEB SERVICES, AND APPLICATION INTEGRATION MARKETS. MS. EUSTIS IS A GRADUATE OF BARNARD COLLEGE.

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