PL_Newcastle CallXpress 8.x

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1 New York State Office of General Services Group Award Comprehensive Telecommunications Equipment and Solutions Newcastle Communications PT64271 LOT 2 Voice Mail - CallXpress 8.x May 2, 2012 Part/Model Number (if applicable) Description Unit of Measure Category / Group (identifier if applicable) MSRP Percentage Discount NYS Net Price NYS One-Time Installation Cost Based Upon Total System Price Includes 12 Month Warranty Period NYS Annual Maintence Cost Based Upon Total System Price YEAR TWO (2) NYS Annual Maintence Cost Based Upon Total System Price YEAR THREE (3) + Newcastle Communications One- Time Installation Cost will not exceed 30% of NYS Total System Price (software & hardware components) value in any county statewide. First year (warranty year) 24x7x365 support is included. Newcastle Communications Second Year Maintenance On- Site and Remote 24x7x365 is calculated by applying 18% of MSRP per component Newcastle Communications Third Year + Maintenance On-Site and Remote 24x7x365 is calculated as 18% of MSRP per component AVST CX-S - (Version 8.2) CX-S 50 Users Includes 3 yrs of XpressCare CX-S software is pre-installed on a 1U Dell R210 OEM Server $ 8,280 $ 7,369 $ 2,211 $ 1,490 $ 1,490 Comes standard with 3-Years of XpressCare and Dell's 3 year on-site server warranty CX-S 100 Users Includes 3 yrs of XpressCare CX-S software is pre-installed on a 1U Dell R210 OEM Server $ 10,410 $ 9,265 $ 2,779 $ 1,874 $ 1,874 Comes standard with 3-Years of XpressCare and Dell's 3 year on-site server warranty CX-S 150 Users Includes 3 yrs of XpressCare CX-S software is pre-installed on a 1U Dell R210 OEM Server $ 12, $ 11,161 $ 3,348 $ 2,257 $ 2,257 Comes standard with 3-Years of XpressCare and Dell's 3 year on-site server warranty CX-S 200 Users Includes 3 yrs of XpressCare CX-S software is pre-installed on a 1U Dell R210 OEM Server $ 14,670 $ 13,056 $ 3,917 $ 2,641 $ 2,641 Comes standard with 3-Years of XpressCare and Dell's 3 year on-site server warranty AVST CX-S - Add-On Software Modules CX-S 50 Users Add On (Maximum 200 Users Total Per System) $ 2,130 $ 1,896 $ 569 $ 383 $ CS CX-S 8-port MiTAI Integration $ 3, ,988 $ 896 $ 648 $ R210 Rail Set 2/4 Post 1U $ $ 60 $ 43 $ 43 AVST CX-S - XpressCare - Extensions and Renewals At point of sale an additional 2 years of XpressCare can be purchased for a total of 5 years of XpressCare only SOFTWARE NOT TO EXCEED 30% of NYS Total System Price YEAR TWO (2) YEAR THREE (3) CX-S 50 Users, 1 yr XpressCare extension or renewal $ $ CX-S 100 Users, 1 yr XpressCare extension or renewal $ 0 $ CX-S 150 Users, 1 yr XpressCare extension or renewal $ 960 $ CX-S 200 Users, 1 yr XpressCare extension or renewal $ 1,170 $ 1,041 CallXpress 8.x - Base Port License (Version 8.2) - Requires XpressCare SOFTWARE NOT TO EXCEED 30% of NYS Total System Price YEAR TWO (2) YEAR THREE (3) CallXpress 8.x - 4 Ports/5UM/5 PA/1 Call Server $ 2, ,927 $ 578 $ 4 $ CallXpress 8.x - 8 Ports/5UM/5PA/1 Call Server $ 5, ,176 $ 1,253 $ 1,030 $ 1, CallXpress 8.x - 12 Ports/5UM/5PA/1 Call Server $ 10, ,709 $ 2,313 $ 1,901 $ 1, CallXpress 8.x - 16 Ports/5UM/5PA/1 Call Server $ 14, ,278 $ 3,084 $ 2,534 $ 2, CallXpress 8.x - 20 Ports/5UM/50PA/1 Call Server $ 17, ,848 $ 3,854 $ 3,168 $ 3, CallXpress 8.x - 24 Ports/5UM/5PA/1 Call Server $ 24, ,987 $ 5,396 $ 4,435 $ 4, CallXpress 8.x - 28 Ports/5UM/5PA/1 Call Server $ 31, ,126 $ 6,938 $ 5,702 $ 5, CallXpress 8.x - Ports/5UM/5PA/1 Call Server $ 38, ,266 $ 8,480 $ 6,970 $ 6, CallXpress 8.x - 36 Ports/5UM/5PA/1 Call Server $ 45, ,405 $ 10,021 $ 8,237 $ 8, CallXpress 8.x - 40 Ports/5UM/5PA/1 Call Server $ 52, ,544 $ 11,563 $ 9,504 $ 9, CallXpress 8.x - 44 Ports/5UM/5PA/1 Call Server $ 59, ,683 $ 13,105 $ 10,771 $ 10, CallXpress 8.x - 48 Ports/5UM/5PA/1 Call Server $ 66, ,822 $ 14,647 $ 12,038 $ 12, CallXpress 8.x - 52 Ports/5UM/5PA/1 Call Server $ 73, ,962 $ 16,188 $ 13,306 $ 13,306 Page 1

2 CallXpress 8.x - 56 Ports/5UM/5PA/1 Call Server $ 80, ,101 $ 17,730 $ 14,573 $ 14, CallXpress 8.x - 60 Ports/5UM/5PA/1 Call Server $ 88, ,240 $ 19,272 $ 15,840 $ 15, CallXpress 8.x - 64 Ports/5UM/5PA/1 Call Server $ 95, ,379 $ 20,814 $ 17,107 $ 17,107 CallXpress - Port Expansions - Requires XpressCare Each additional 4 port license (for ports ranging from 4-20) Use this part number to add ports to an existing system that has less than 20 ports to reach a maximum of 20 ports total. $ 4, ,577 $ 1,073 $ 882 $ CallXpress Software Integrations for all Available Telephone Systems - Requires XpressCare Analog and Digital Integrations Each additional 4 port license (for ports ranging from 24-64) Use this part number to add ports to an existing system that currently has 21 to 64 ports to reach a maximum of 64 ports total. Each additional 4 port license (for ports ranging from ) Use this part number with one of the base port licenses above to purchase a new system with more than 64 ports or more. $ 7, ,139 $ 1,542 $ 1,267 $ 1,267 $ 8, ,424 $ 1,927 $ 1,584 $ 1, Aastra/Ericsson MX-ONE/MD110 Analog VM $ Aastra/Ericsson MX-ONE/MD110 Analog TCP/IP $ Ascom Ascotel BCS64 $ Centrex SMDI $ Cisco Unified Communication Manager (CallManager) SMDI $ Fujitsu 9600 SMDI $ NEC NEAX 2000/2400 MCI $ NEC NEAX 2400/SV7000 LAN MCI $ NEC/Sphere Sphericall SMDI $ ShoreTel SMDI $ 930 Station Set Emulation - Requires Dialogic D/42 or D/82 cards Avaya Definity Station Set Emulation $ Mitel DNIC Station Set Emulation $ Nortel Meridian Station Set Emulation $ Nortel BCM Station Set Emulation $ Rolm 91 Station Set Emulation $ Siemens 300E Station Set Emulation $ Siemens HiPath 4000 Station Set Emulation (requires separate analog ports and port licenses for MWI) $ MWI 4 Port License (Required for Siemens HiPath 4000 SSE, Siemens HiCom 300 E1 & Alcatel 4400 E1 integrations) $ $ 110 $ 90 $ 90 QSIG/CAS - Requires Aculab E1/T1 card + Dialog D/160 ord/0 cards (if necessary) or Aculab Prosody Aastra/Ericsson MX-ONE/MD110 E1 CAS VM $ Aastra/Ericsson MX-ONE/MD110 E1 CAS TCP/IP $ Alcatel OmniPCX 400 E1 QSIG(requires separate analog ports and port licenses for MWI) $ MWI 4 Port License (Required for Siemens HiPath 4000 SSE, Siemens HiCom 300 E1 & Alcatel 4400 E1 integrations) $ $ 110 $ 90 $ Avaya Communications Manager or Definity E1/T1 QSIG $ Cisco Unified Communication Manager (CallManager) E1 QSIG $ Nortel CS1000 T1 QSIG $ Siemens HiCom 300E E1 QSIG(requires separate analog ports and port licenses for MWI) $ MWI 4 Port License (Required for Siemens HiPath 4000 SSE, Siemens HiCom 300 E1 & Alcatel 4400 E1 integrations) $ $ 110 $ 90 $ 90 IP - All IP Integrations require their associated IP port licenses Alcatel OmniPCX Enterprise SIP $ Alcatel OmniPCX Enterprise IP Port Per Port $ $ 39 $ $ Avaya Communication Manager SIP Includes both SIP trunk and SIP station integrations to Session Manager. $ Avaya Communication Manager IP Port Per Port $ $ 39 $ $ MWI 4 Port License (This MWI license is only necessary when running Communication Manager version 3. Version 4 and later $ $ 110 $ 90 $ 90 no longer requires a separate integration for MWI.) Avaya IP Office SIP ` $ Avaya IP Office IP Port - Per Port This integration requires CallXpress 8.2 or higher $ $ 39 $ $ Cisco Unified Communication Manager (CallManager) SCCP $ Cisco Unified Communication Manager IP Port Per Port $ $ 39 $ $ Dialogic 1000/2000 Media Gateway (DMG) SIP $ Dialogic 1000/2000 Media Gateway IP Port Per Port (Maximum 6 DMGs and 48 ports per Call Server) $ $ 39 $ $ Intelligent Gateway for Microsoft OCS/Lync $ Intelligent Gateway for Microsoft OCS/Lync IP Port - Per Port This integration requires CallXpress 8.2 or higher $ $ 39 $ $ Mitel 3300 MiTAI IP (Maximum 48 ports per Call Server) $ 2, ,460 $ 438 $ 360 $ Mitel 3300 MiAUDIO IP Port Per Port (Maximum 48 ports per Call Server) $ $ 44 $ 36 $ Nortel CS1000 SIP $ Nortel CS1000 IP Port Per Port (Requires a Network Routing Services [NRS server]) $ $ 39 $ $ ShoreTel ShoreGear SIP $ 930 Page 2

3 ShoreTel ShoreGear IP Port - Per Port This integration requires CallXpress 8.2 or higher $ $ 39 $ $ Tadiran Coral IPx SIP $ Tadiran Coral Ipx IP Port - Per Port This integration requires CallXpress 8.11 or higher $ $ 39 $ $ Call Servers - Requires XpressCare Neverfail - Requires XpressCare Additional Call Server (Maxim 20 Call Servers total per CallXpress 8.1 and higher system.) Maximum 8 Call Servers total per CallXpress 8.0 system Neverfail Secondary System Server (For CallXpress 8.x or higher if used as a Secondary for High Availability. If using as a Secondary for Disaster Recovery requires CallXpress 8.1 or higher. $ 1, ,285 $ 385 $ 317 $ 317 of CX8 Port License Neverfail Tertiary System Server (For CallXpress 8.1 or higher systems only. Requires a Neverfail Secondary System Server (Part Number ). 10% of CX8 Port License Neverfail Secondary System Server - Additional Ports To expand the capacity of Neverfail on existing secondary System Server deployments. of CX8 Expansion Port License Neverfail Tertiary System Server - Additional Ports To expand the capacity of Neverfail on existing Tertiary System Server deployments. Requires Neverfail Secondary System Server Additional Ports (Part Number ). 10% of CX8 Expansion Port License Speech - Requires XpressCare Speech Resource (ASR and TTS) - Per Resource $ 1, $ 270 $ 216 $ ASR Resource - Add to system with TTS (May only be used to convert existing TTS resources to speech resources by adding ASR resources up to the number of TTS resources on the system.) $ $ 135 $ 108 $ TTS Additional Language - Per Language, Per Port $ $ 27 $ 22 $ 22 CallXpress Speech Server Port Expansions CX Speech Server Port Speech License (Ports 5-48) $ 6,000 4,500 $ 1,350 $ 1,080 $ 1,080 CallXpress Speech Server Full Mobility User Licenses CX Speech Server 25 Full User Licenses $ 1, $ 274 $ 225 $ CX Speech Server 50 Full User Licenses $ 2, ,643 $ 493 $ 405 $ CX Speech Server 100 Full User Licenses $ 4, ,920 $ 876 $ 720 $ 720 CallXpress Speech Server Automated Attendant Licenses CX Speech Server 250 Auto Attendant Directory Only Names License $ 2, ,2 $ 526 $ 4 $ 4 Unified Messaging (UM) User Licenses - Requires XpressCare UM User licenses $ $ 145 $ 119 $ UM User licenses $ 2, ,803 $ 541 $ 445 $ UM User licenses $ 11, ,351 $ 2,505 $ 2,059 $ 2, UM User licenses $ 21, ,418 $ 4,625 $ 3,802 $ 3, UM User licenses $ 88, ,240 $ 19,272 $ 15,840 $ 15,840 Unified Messaging (UM) Modules - Requires XpressCare CallXpress 7.x UM Bundle 1 - adds an initial text-to-speech channel for TUI access to and 3rd party faxmail connector. $ 2, ,460 $ 438 $ 360 $ CallXpress 7.x UM Additional TTS Channel (channels 2-24) $ 1,000 0 $ 225 $ $ Unified Messaging User Restoration - Requires XpressCare CallXpress 25 client restoration $ $ 38 $ $ Personal Assistant (PA) User Licenses - Requires XpressCare PA User licenses $ $ 145 $ 119 $ PA User licenses $ 2, ,803 $ 541 $ 445 $ PA User licenses $ 11, ,351 $ 2,505 $ 2,059 $ 2, PA User licenses $ 21, ,418 $ 4,625 $ 3,802 $ 3, PA User licenses $ 88, ,240 $ 19,272 $ 15,840 $ 15,840 Alternate Telephone User Interface (TUI) Emulation - Requires XpressCare Alternate TUI Emulation Active Voice Repartee and Kinesis emulations require CallXpress 8.11 or higher. $ 3, ,570 $ 771 $ 634 $ 634 Analog/Digital Networking - Requires XpressCare Analog/Digital Networking (Requires XpressCare) $ 3, ,570 $ 771 $ 634 $ Digital Networking Propagation Master Server (Requires XpressCare) $ $ 193 $ 158 $ 158 Global User Administration - Requires XpressCare Global User Administration (Requires XpressCare) $ 3, ,570 $ 771 $ 634 $ 634 UCConnect - Requires XpressCare UCConnect / Automated Agent UCConnect for CallXpress 8.1. Automated Agent for CallXpress 8.0 and older systems. $ 3, ,570 $ 771 $ 634 $ 634 ScheduleXpress - License Supports: CallXpress 8 and 7.x ScheduleXpress $ 3, ,555 $ 767 $ 630 $ 630 NotifyXpress - License Supports: CallXpress 8.x and 7.9x NotifyXpress - Initial 2 ports $ 8,000 6,000 $ 1,800 $ 1,440 $ 1, NotifyXpress - Each additional port (Runs on a single Call Server only with a maximum 48 ports) $ 1,000 0 $ 225 $ $ RightFax Telephony Gateway - Requires XpressCare RightFax Telephony Gateway with FaxText and FaxMail (Requires XpressCare) $ 1, $ 269 $ 221 $ 221 Page 3

4 Software Development Kit CallXpress 8 Software Development Kit Comes standard with CallXpress 8.11 and higher $ 1, ,095 $ 9 $ 270 $ CallXpress 7.92 Software Development Kit $ 1, ,095 $ 9 $ 270 $ 270 Prompt Development Kit CallXpress 8.11 and higher Prompt Development Kit Prompt sets generated with the 8.11 and higher PDK are not backwards compatible with earlier versions of $ 1,000 CallXpress $ 219 $ $ CallXpress 8.0/8.1 Prompt Development Kit $ 1, $ 219 $ $ CallXpress 7.92 Prompt Development Kit $ 1, $ 219 $ $ PhoneTag Voic -to-Text PhoneTag Auto - English - 10 user - annual subscription $ PhoneTag Gold - English - 10 user - annual subscription $ 1, PhoneTag Live - English - 10 user - annual subscription $ 1,300 1, PhoneTag Live - Spanish - 10 user - annual subscription $ 1,300 1, PhoneTag Live - French - 10 user - annual subscription $ 1,300 1, PhoneTag Auto - English - 10 user - monthly prorated $ PhoneTag Gold - English - 10 user - monthly prorated $ PhoneTag Live - English - 10 user - monthly prorated $ PhoneTag Live - Spanish - 10 user - monthly prorated $ PhoneTag Live - French - 10 user - monthly prorated $ End User Training Materials CallXpress 7.x/8.x CallXpress 7.X Quick Reference Card (50/pack) $ CallXpress 7.x Quick Ref. Card Octel Aria Edition (50/pack) $ CallXpress 7.x Quick Ref. Card Octel Serenade Edition (50/pack) $ CallXpress 7.x Quick Ref. Card Centigram Edition (50/pack) $ CallXpress 7.x Quick Ref. Card Intuity AUDIX Edition (50/pack) $ CallXpress 7.x Quick Ref. Card Nortel Meridian Mail Edition (50/pack) $ CallXpress Speech Server/Seneca Seneca v4.8 End User QRC 50pk $ Replacement Parts CallXpress 8.2 Replacement Media Kit $ CallXpress 8.11 Replacement Media Kit $ CallXpress 8.1 Replacement Media Kit $ CallXpress 8.0 Replacement Media Kit $ CallXpress 8.x Replacement Key File This is a replacement key file (license) for an existing CallXpress 8 system. The replacement key file will be an exact duplicate of the existing CallXpress configuration. Please specify on the order whether the key file should be shipped on diskette or ed. CallXpress Replacement USB Dongle Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A CallXpress 8 Cut-over Key and Dongle The key file expires 60 days after shipment date. CallXpress 7.x $ $ 3,000 2,250 $ CallXpress 7.92 Replacement Media Kit $ CallXpress 7.91 Replacement Media Kit $ CallXpress Replacement Key File This is a replacement key file (license) for an existing CallXpress system. The replacement key file will be an exact duplicate of the existing CallXpress configuration. Please specify on the order whether the key file should be shipped on diskette or ed. $ CallXpress Cut over Key and USB Dongle The key file expires in 60 days after shipment date. $ CallXpress Speech Server/Seneca Seneca/CallXpress Speech Server 4.8 Replacement Media Kit $ Seneca/CallXpress Speech Server 4.8 Replacement USB Dongle Resellers will be invoiced $3,000 and an RMA number will be assigned at the time the order is processed. A $ 6,000 4,500 $2,900 credit will be issued once the dongle is returned to AVST. Upgrades to CallXpress 8.x - Requires XpressCare CallXpress XpressCare Covered Upgrade - 8.x to 8.x Use this part number to upgrade from CallXpress 8.0 or above Newcastle - no charge CallXpress XpressCare Covered to CallXpress 8.x Use this part number to upgrade from CallXpress 7.92 or below. Do Not use this part number to order an upgrade on a system that is integrated to CallXpress Speech Server. Newcastle - no charge Use part number below instead CallXpress Upgrade - 8.x to 8.x - Initial 4 ports Use this part number to upgrade from CallXpress 8.0 or above. Do not use this part number to order an upgrade on a system that is integrated to CallXpress Speech Server. Use part number below instead. CallXpress Upgrade to CallXpress 8.X - Initial 4 ports (customers must have XpressCare) Do not use this part number to order an upgrade on a system that is integrated to CallXpress Speech Server. Use part number below instead $ 1, $ 219 $ $ $ 1, $ 219 $ $ Page 4

5 CallXpress Upgrade to CallXpress 8.X - Additional 4 ports (customers must have XpressCare) $ 1, $ 219 $ $ CallXpress Upgrade to CallXpress 8.X - Per each TTS Channel (customers must have XpressCare) Use this part number to upgrade the existing TTS resources to CX 8 TTS resources. Quantity must be less than or equal to the number of pre-existing TTS resources $ $ 88 $ 72 $ CallXpress 8 USB Security Dongle (Use this part number when upgrading from CallXpress 6.5 or older to replace the parallel port dongle with a USB dongle.) $ - $ - Dongle Return Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ Upgrading CallXpress 7.x Backup Server to CallXpress 8.x Contact Newcastle CallXpress Backup Server Trade-in Communications Dongle Return - Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ Upgrading Seneca to CallXpress 8.x - Requires XpressCare Seneca XpressCare Covered Upgrade to CX 8 (current XpressCare Customers only) $ Seneca Upgrade to CallXpress 8.x - Initial 4 ports (customers must have XpressCare) $ 2, ,460 $ 438 $ 360 $ Seneca or CallXpress Speech Server Upgrade to CallXpress 8 - Additional 4 ports (customers must have XpressCare) $ 2, ,460 $ 438 $ 360 $ 360 Dongle Return - Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ Upgrading CallXpress and CallXpress Speech Server to CallXpress 8.x CallXpress Speech Server XpressCare Covered Upgrade to CX 8 (current XpressCare Customers only) Use this part number to upgrade and merge CallXpress and CallXpress Speech Server into a single system. Please include both serial numbers on the order. $ CallXpress Speech Server Upgrade to CallXpress 8.x - Initial 4 ports (customers must have XpressCare) $ 2,000 1,500 $ 450 $ 360 $ Seneca or CallXpress Speech Server Upgrade to CallXpress 8.x - Additional 4 ports (customers must have XpressCare) $ 2,000 1,500 $ 450 $ 360 $ 360 Dongle Return - Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ System Consolidation When Upgrading to CallXpress 8.x Consolidate Multi CX Servers to CX8 System (4 to 48 ports) Use this part number when the total number of ports after consolidation will be 48 or less. $ 10,000 7,500 $ 2,250 $ 1,800 $ 1, Consolidate Multi CX Servers to CX8 System (52 to 384 ports) Use this part number when the total number of ports after consolidation will be greater than 48. $ 20,000 15,000 $ 4,500 $ 3,600 $ 3,600 Dongle Return - Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ Cross Product Upgrade: Kinesis to CallXpress 8.x CallXpress 8.x Cross Product Upgrade - Initial 4 ports $ 1,000 0 $ 225 $ $ CallXpress 8.x Cross Product Upgrade - Additional 4 ports $ 1,000 0 $ 225 $ $ CallXpress 8.x Cross Product Upgrade - per TTS Channel $ $ 90 $ 72 $ 72 Dongle Return - Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ Cross Product Migration: Repartee to CallXpress 8.x CallXpress 8.x Cross Product Migration - Initial 4 ports $ 1,600 1,200 $ 360 $ 288 $ CallXpress 8.x Cross Product Migration - Add'l 4 ports (ports 5-24) $ 3,000 2,250 $ 6 $ $ CallXpress 8.x Cross Product Migration - Add'l 4 ports (ports ) $ 4,250 3,188 $ 956 $ 765 $ CallXpress 8.x Cross Product Upgrade - per TTS Channel $ $ 90 $ 72 $ 72 Dongle Return - Credit Pending Resellers will be invoiced $1,500 and an RMA number will be assigned at the time the order is processed. A $ 3,000 2,250 $ 6 $ $ Voice Boards - PCI Express D/41JCT-LS 4 Port Analog PCIe $ 1,430 1,287 $ 386 $ 257 $ D/41JCT-LS EURO 4 Port Analog PCIe $ 1,430 1,287 $ 386 $ 257 $ D/120JCT-LS - 12 Port Analog PCI Express (PCIe) Card $ 3,740 3,366 $ 1,010 $ 673 $ D/120JCT-LS - 12 Port Analog PCI Express (PCIe) Card - EURO $ 3,740 3,366 $ 1,010 $ 673 $ D/42JCT - 4 Port Station Set Emulation PCI Express (PCIe) Card with D/82-D/42 Cable $ 3,250 2,925 $ 878 $ 585 $ D/82JCT - 8 Port Station Set Emulation PCI Express (PCIe) Card with D/82-D/42 Cable $ 3,790 3,411 $ 1,023 $ 682 $ D/240JCT-T1 24 Port T1 PCIe $ 6,680 6,012 $ 1,804 $ 1,202 $ 1, D/480JCT-2T1EW 48 Port T1 PCI Express (PCIe) Card $ 10,690 9,621 $ 2,886 $ 1,924 $ 1, Aculab Prosody X - Single E1/T1 PCI Express (PCIe) Card This is a single board solution for CallXpress 8 only, no Dialogic resource cards required Aculab Prosody X - Dual E1/T1 PCI Express (PCIe) Card This is a single board solution for CallXpress 8 only, no Dialogic resource cards required Aculab Prosody X - Quad E1/T1 PCI Express (PCIe) Card This is a single board solution for CallXpress 8 only, no Dialogic resource cards required $ 7,590 6,831 $ 2,049 $ 1,366 $ 1,366 $ 8,580 7,722 $ 2,317 $ 1,544 $ 1,544 $ 9,240 8,316 $ 2,495 $ 1,663 $ 1,663 Page 5

6 Voice Boards - Universal PCI D/41JCT-LS 4-Port Analog Universal PCI (upci) Card $ 1,430 1,287 $ 386 $ 257 $ D/41JCT-LS 4-Port Analog Universal PCI (upci) Card - Euro $ 1,430 1,287 $ 386 $ 257 $ D/120JCT-U 12-Port Analog Universal PCI (upci) Card $ 3,740 3,366 $ 1,010 $ 673 $ D/120JCT-LS 12-Port Analog Universal PCI (upci) Card - Euro $ 3,740 3,366 $ 1,010 $ 673 $ D/42JCT - 4-Port Station Set Emulation Universal PCI (upci) Card with D/82 - D/42 Cable $ 3,250 2,925 $ 878 $ 585 $ D/82JCT - 8 Port Station Set Emulation Universal PCI (upci) Card with D/82 - D/42 Cable $ 3,790 3,411 $ 1,023 $ 682 $ D/240JCT-T1-U 24-Port T1 Universal PCI (upci) Card $ 6,680 6,012 $ 1,804 $ 1,202 $ 1, D/480JCT-2T1-U - 48 Port T1 Universival PCI (upci) Card $ 10,690 9,621 $ 2,886 $ 1,924 $ 1,924 Voice Boards - Dialogic Media Gateways (DMG) Dialogic 1004 Media Gateway 4 Port Analog FXO $ 1,595 1,436 $ 431 $ 287 $ Dialogic 1008 Media Gateway 8 Port Analog FXO $ 1,995 1,796 $ 539 $ 359 $ Dialogic 1008 Media Gateway 8 Port SSE (Avaya, Nortel, Siemens) $ 3,495 3,146 $ 944 $ 629 $ Dialogic 1008 Media Gateway 8 Port SSE (Mitel) $ 3,495 3,146 $ 944 $ 629 $ Dialogic 1008 Media Gateway 8 Port SSE (Rolm) $ 3,495 3,146 $ 944 $ 629 $ Dialogic 2030 Media Gateway Single E1/T1 span $ 5,395 4,856 $ 1,457 $ 971 $ Dialogic 2060 Media Gateway Dual E1/T1 spans $ 8,095 7,286 $ 2,186 $ 1,457 $ 1, Dialogic 2120 Media Gateway Quad E1/T1 spans $ 10,795 9,716 $ 2,915 $ 1,943 $ 1,943 Voice Boards - Cables and Connectors PCI CTBus 4 Drop Cable $ $ 24 $ 16 $ PCI CTBus 8 Drop Cable $ $ 65 $ 43 $ PCI CTBus 12 Drop Cable $ $ 81 $ 54 $ PCI CTBus 16 Drop Cable $ $ 103 $ 68 $ D/82 - D/42 Cable $ 200 $ 54 $ 36 $ SP Line cords ( Bundle of 10) $ $ 11 $ 7 $ SP Female Line Splitters (5) $ $ 14 $ 9 $ Serial to IP Converter - Single Port $ $ 116 $ 77 $ 77 Servers Dell T410 Server Dell T410 OEM Server $ 3,500 3,150 $ 945 $ 630 $ 630 Dell R5500 LE OEM Server Dell R5500 LE OEM Server $ 4,350 3,915 $ 1,1 $ 783 $ Dell R5500 LE Rail Set $ $ 122 $ 81 $ 81 E-2900 R2 LE Server E-2900 R2 LE Server $ 6,230 5,607 $ 1,682 $ 1,121 $ 1,121 E-2900 R2 LE Server Spare Parts and Options E-2900 R2 1 GB DIMM $ $ 70 $ 47 $ E-2900 R2 250 GB HDD $ $ 230 $ 153 $ E-2900 R2 0W Power Supply $ $ 189 $ 126 $ 126 E-2900 R2 HE Server E-2900R2 HE Server $ 12,100 10,890 $ 3,267 $ 2,178 $ 2,178 E-2900 R2 HE Server Spare Parts and Options E-2900 R2 1GB DIMM $ $ 70 $46.80 $ E-2900 R2 250 GB HDD $ $ 230 $ $ E-2900 R2 0W Power Supply $ $ 189 $ $ E-4000 R4 Server E-4000 R4 Server $ 13,550 12,195 $ 3,659 $ 2,439 $ 2,439 E-4000 R4 Server Spare Parts and Options E-4000 R4 300 GB 15k SAS Hard Drive $ 1,840 1,656 $ 497 $ 331 $ E-4000 R4 1 GB DDR3 Memory Module $ $ 70 $ 47 $ E-4000 R4 Spare Power Supply $ $ 151 $ 101 $ E-4000 R4 Additional dual port NIC Card $ $ 119 $ 79 $ 79 Server Accessories U Rack with 1U 15" LCD, Keyboard, Mouse, 8 port KVM and Cables $ 8,900 8,010 $ 2,403 $ 1,602 $ 1, U Folding 15" LCD/KB/MS with KVM $ 4,900 4,410 $ 1,3 $ 882 $ U 15 LCD Folding Monitor, Keyboard, Mouse Unit without KVM $ 2,500 2,250 $ 6 $ 450 $ Liebert GXT2-3000RT-120 UPS $ 5,380 4,842 $ 1,453 $ 968 $ LCD Flat Screen Monitor $ $ 138 $ 92 $ U.S. Robotics 56k V.92 USB External Modem $ $ 46 $ 31 $ Serial to IP Converter - Single Port $ $ 116 $ 77 $ pcanywhere 12 $ $ 51 $ 34 $ 34 XpressCare - CallXpress Licenses XpressCare - CallXpress licenses - 1 year 14% of CX8 Port License XpressCare - CallXpress licenses - 2 year 27% of CX8 Port License XpressCare - CallXpress licenses - 3 year 38% of CX8 Port License XpressCare - Callxpress licenses - 4 year 48% of CX8 Port License Page 6

7 XpressCare - CallXpress licenses - 5 year 56% of CX8 Port License Standard XpressCare - Speech (ASR & TTS) Licenses XpressCare - Speech licenses (per resource) - 1 year $ XpressCare - Speech licenses (per resource) - 2 year $ XpressCare - Speech licenses (per resource) - 3 year $ XpressCare - Speech licenses (per resource) - 4 year $ XpressCare - Speech licenses (per resource) - 5 year $ XpressCare - TTS Only Licenses XpressCare TTS licenses (per resource) 1 year $ XpressCare TTS licenses (per resource) 2 year $ XpressCare TTS licenses (per resource) 3 year $ XpressCare TTS licenses (per resource) 4 year $ XpressCare TTS licenses (per resource) 5 year $ XpressCare - Neverfail Licenses XpressCare - Neverfail license - 1 year 18% of CX8 Port License 27% XpressCare - Neverfail license - 2 year 36% of CX8 Port License 27% XpressCare - Neverfail license - 3 year 54% of CX8 Port License 27% XpressCare - Neverfail license - 4 year 72% of CX8 Port License 27% XpressCare - Neverfail license - 5 year 90% of CX8 Port License 27% Standard XpressCare - Monthly Pro-rated Licenses XpressCare - CallXpress licenses - monthly pro-rated XpressCare - Speech licenses (ASR and TTS) - monthly pro-rated XpressCare - TTS only licenses - monthly pro-rated XpressCare - Neverfail licenses - Per Month Standard XpressCare - CallXpress Speech Server Year - XpressCare for CX Speech Server - Per Port $ Years - XpressCare for CX Speech Server - Per Port $ Years - XpressCare for CX Speech Server - Per Port $ 1, XpressCare - Seneca Year - XpressCare for Seneca - Per Port $ Years - XpressCare for Seneca - Per Port $ Years - XpressCare for Seneca - Per Port $ 1,350 1,013 XpressCare - Covered Upgrades CallXpress XpressCare Covered Upgrade - 8.x to 8.x Use this part number to upgrade from CallXpress 8.0 or above Do Not use this part number to order an upgrade on a system that is integrated to CallXpress Speech Server. No Charge Use Part number below instead CallXpress XpressCare Covered Upgrade - 7.x to 8.x Do Not use this part number to order an upgrade on a system that is integrated to CallXpress Speech Server. No Charge Use Part number below instead Seneca XpressCare Covered Upgrade to CX 8.x No Charge CallXpress Speech Server XpressCare Covered Upgrade to 8.x Use this part number to upgrade and merge CallXpress and CallXpress Speech Server into a single system. No Charge Please include both serial numbers on the order CallXpress XpressCare Covered Upgrade from 7.9X to 7.92 Only for existing CallXpress 7.9 and 7.91 installations (media kit only) No Charge XpressCare Covered Digital Networking Upgrade Use this part number when running a version of CallXpress prior to (but not including) 7.91 to upgrade to the No Charge 7.91 style digital networking with a Digital Networking Master Server at no cost NotifyXpress XpressCare Covered Upgrade from 1.x to No Charge NotifyXpress XpressCare Covered Upgrade from 2.x to No Charge CallXpress USB Security Dongle Use this part number to replace an older parallel port dongle with a USB dongle. $ 200 Premium XpressCare - CallXpress Licenses Page 7

8 Premium XpressCare - CallXpress licenses - 1 year Premium XpressCare - CallXpress licenses - 2 year Premium XpressCare - CallXpress licenses - 3 year Premium XpressCare - CallXpress licenses - 4 year Premium XpressCare - CallXpress licenses - 5 year Premium XpressCare - CallXpress monthly pro-rated Premium XpressCare - CallXpress - monthly pro-rated 18% of of CX8 Licenses; Minimum $7,500 36% of of CX8 Licenses; Minimim $15,000 54% of of CX8 Licenses; Minimum $22,500 72% of of CX8 Licenses; Minimum $30,000 90% of of CX8 Licenses; Minimum $37, % of the per month, no minimum Upgrading to Premium XpressCare CallXpress XpressCare to Premium XpressCare Upgrade Call Newcastle Communications for Quote Extended Hardware Warranty NOTE: Coverage is included under all active annual service contracts with Newcastle Communications Extended Hardware Warranty - Point of Sale Extention Extended Hardware Warranty - Point of Sale Extension - 1 Year 2 Years Total 30% of Hardware Extended Hardware Warranty - Point of Sale Extension - 2 Year 3 Years Total 60% of Hardware Extended Hardware Warranty - Point of Sale Extension - 4 Year 5 Years Total 120% of Hardware Extended Hardware Warranty - Up to 1 Year after Sale Renewal / NOTE: Coverage is included under all active annual service contracts with Newcastle Communications Extended Hardware Warranty - 1 Year after Sale Renewal - 1 Year Extended Hardware Warranty - 1 Year after Sale Renewal - 2 Year Extended Hardware Warranty - 1 Year after Sale Renewal - 3 Year Extended Hardware Warranty - Up to 2 Years after Sale Renewal / NOTE: Coverage is included under all active annual service contracts with Newcastle Communications Extended Hardware Warranty - 1 Year after Sale Renewal - 1 Year Extended Hardware Warrantly - 2 Years after Sales Renewal - 2 Year Advanced Server Replacement (ASR) / NOTE: Coverage is included under all active annual service contracts with Newcastle Communications Training - Online - CallXpress Advanced Server Replacement Fee Call Newcastle Communications Technical Support for RMA number. CallXpress 8 Neverfail Training Online Pre-requisite Core Technical Training Completion CallXpress 8 Online Training 90 Day Subscription Take as many of the CallXpress 8 online classes below as you like during the subscription period. $ 1,200 Per Course $ $ 3,000 2, CallXpress 8 Administrator Training - Online $ CallXpress 8 Core Technical Training - Online - Pre-requisite Administrator Training Completion $ 1, CallXpress 8 Unified Messaging Training - Online - Pre-requisite Core Technical Training Completion $ CallXpress 8 Digital Networking Training - Online - Pre-requisite Core Technical Training Completion $ Integrating CallXpress v8.x with RightFax - Online $ CallXpress 8 Web PhoneManager Training - Online $ CallXpress 8 ScheduleXpress Training - Online $ at time of new system purchase at time of new system purchase at time of new system purchase at time of new system purchase at time of new system purchase at time of new system purchase Page 8

9 CallXpress 8 NotifyXpress Training - Online $ CallXpress 8 UCConnect Training - Online $ RightFax RightFax Business Server Bundles for Call Xpress with Standard Support Plan RightFax Business Server w/telephony Gateway - 2 Ports - Bundle includes: RightFax Business Server software, 1 Additional Doc Delivery Channel, Telephony Gateway (CallXpress FaxText/FaxMail), & Premium Support (1 Year ) $ 4,345 $ 3,867 $ 1,160 $ 782 $ RightFax Advanced UM Business Server Bundles for CallXpress with Standard Support Plan RightFax Business Server w/telephony Gateway - 4 Ports - Bundles Includes: RightFax Business Server software, 3 Additional Doc Delivery Channel, Telephony Gateway (CallXpress FaxText/FaxMail), & Premium Support (1 Year) RightFax Business Server w/telephony Gateway - 8 Ports - Bundle Includes: RightFax Business Server software, 7 Additional Doc Delivery Channel, Telephony Gateway (CallXpress Faxtext/FaxMail), & Premium Support (1 Year) RightFax Advanced UM Business Server w/telephony Gateway - 2 Ports - Bundle Includes: RightFax Business Server Software, 1 Additional Doc Delivery Channel, Module (exchange or notes), PDF Module, Telephony Gateway (CallXpress FaxText/FaxMail), & Premium support (1 Year) $ 5,995 $ 5,336 $ 1,601 $ 1,079 $ 1,079 $ 10,155 $ 9,038 $ 2,711 $ 1,828 $ 1,828 $ 7,895 $ 7,027 $ 2,108 $ 1,421 $ 1, RightFax Advanced UM Business Server w/telephony Gateway - 4 Ports - Bundle Includes: RightFax Business Server software, 3 Additional Doc Delivery Channel, Module (Exchange or Notes), PDF Module, Telephony Gateway (CallXpress FaxText/FaxMail), & Premium Support (1 Year) $ 10,165 $ 9,047 $ 2,714 $ 1,830 $ 1, RightFax - Advanced UM Business Server w/telephony Gateway - 8 Ports - Bundle Includes: RightFax Business Server software, 7 Additional Doc Delivery Channel, E- mail module (Exchange or Notes), PDF Module, Telephony Gateway (CallXpress FaxText/FaxMail), & Premium Support (1 Year) $ 14,460 $ 12,869 $ 3,861 $ 2,603 $ 2,603 RightFax Telephony Gateway RightFax Telephony Gateway $ 1,230 $ 1,095 $ 8 $ 221 $ 221 RightFax Server Software RightFax 9.4 Business Server - Includes 1 Channel Supports a maximum of 30 channels. $ 1,995 $ 1,776 $ 533 $ 359 $ RightFax 9.4 Enterprise Server - Includes 1 Channel Supports an unlimited number of channels $ 5,295 $ 4,713 $ 1,414 $ 953 $ RightFax Channel License - Expansion RightFax Optional Modules RightFax 9.4 Enterprise Suite - Includes 1 Channel Enterprise Server plus , PDF, and SNMP modules. Supports an unlimited number of channels. RF 9.4 Additional Fax Channel Use this part number to add channels to RightFax Business Server, Enterprise Server of Enterprise Suite. Expanding an existing system requires the purchase of RightFax Incremental support. RightFax Module for Lotus Notes (Unlimited Users) Note: New sales require the purchase of additional RightFax Standard or 7x24 support plan coverage. Expanding an existing system requires the purchase of RightFax Incremental support. $ 9,495 $ 8,451 $ 2,535 $ 1,709 $ 1,709 $ 895 $ 797 $ 239 $ 161 $ 161 $ 1,895 $ 1,687 $ 506 $ 341 $ RightFax Module for MS Exchange (Unlimited Users) $ 1,895 $ 1,687 $ 506 $ 341 $ RightFax PDF Module $ 1,895 $ 1,687 $ 506 $ 341 $ RightFax Web Access $ 1,995 $ 1,776 $ 533 $ 359 $ RightFax Shared Services Module $ 1,895 $ 1,687 $ 506 $ 341 $ RightFax Integration Module $ 9,495 $ 8,451 $ 2,535 $ 1,709 $ 1, RightFax Business Integration Module A limited edition of the RightFax Integration Module that is designed for smaller or departmental back office applications with up to two document types originating from data streams that require delivery as fax, print or . $ 2,995 $ 2,666 $ 800 $ 539 $ Open Text Fax Server Connector 2.0 for SharePoint 2007 $ 1,895 $ 1,687 $ 506 $ 341 $ 341 RightFax Replacement Parts RightFax 9.4 Replacement Media - North America $ 300 $ 267 $ 80 $ 54 $ RightFax 9.4 Replacement Media - Global $ 300 $ 267 $ 80 $ 54 $ 54 RightFax Server Software Edition Upgrades RightFax Business Server 9.4 to Enterprise Server 9.4 $ 3,495 $ 3,111 $ 933 $ 629 $ RightFax Enterprise Server 9.4 to Enterprise Suite 9.4 $ 7,495 $ 6,671 $ 2,001 $ 1,349 $ 1, RightFax Enterprise Server 9.4 to Enterprise Suite 9.4 $ 4,995 $ 4,446 $ 1,334 $ 899 $ 899 (Requires purchase of additional RightFax Premium or 7x24 support plan coverage) RightFax Support Covered Software Upgrades to RightFax Support Covered 9.4 Upgrade - Business Server (current RightFax supported customers) Newcastle - No Charge As long as OpenText contract is in place with Newcastle. If no contrat, call for special quote RightFax Support Covered 9.4 Upgrade - Enterprise Server (current RightFax supported customers) Use this part number for Enterprise Suite as well. Newcastle - No Charge As long as OpenText contract is in place with Newcastle. If no contrat, call for special quote RightFax Customer Evaluation System - 30 Day Demo Package RightFax 9.4 Customer Evaluation Version - 30 Days $ 225 RightFax board must be purchased separately. No Discount - Flat Fee Page 9

10 RightFax Backup Server Software RightFax 9.4 Business Server (Backup) - Includes 1 Channel $ 998 $ 888 $ 266 $ $ RightFax 9.4 Enterprise Server (Backup) - Includes 1 Channel $ 2,648 $ 2,357 $ 707 $ 477 $ RightFax 9.4 Aditional Fax Channel (Backup) $ 448 $ 399 $ 120 $ 81 $ RightFax 9.4 Module for Lotus Notes (Backup) $ 948 $ 844 $ 253 $ 171 $ RightFax 9.4 Module for Mocrosoft Exchange (Backup) $ 948 $ 844 $ 253 $ 171 $ RightFax 9.4 PDF Module (Backup) $ 948 $ 844 $ 253 $ 171 $ 171 RightFax Backup Servers require the purchase of a RightFax Standard Support backup or 7x24 Premium Support backup plan. RightFax Standard and 7x24 Support Plan - Point of Sale RightFax Premium Support - 1 year (20% of of total software licenses) $1895 Minimum RightFax 7x24 Premium Support - 1 year (3% per year of. Requires a Standard Support Plan. $5,000 Minimum RightFax Premium Support (Backup) - 1 year (20% of of total software licenses) $948 Minimum RightFax 7x24 Premium Support (Backup) - 1 year (3% per year of backup system. Requires a Standard $2500 Support Backup Plan Minimum RightFax Standard and 7x24 Support Plan - Renewals RightFax Premium Support Renewal - 1 year (20% of of total software licenses) $1895 Min RightFax 7x24 Premium Support Renewal - 1 year (3% per year of. Requires a Standard Support Plan) $5,000 Min RightFax Premium Support Renewal - 1 year (20% per year of backup system ) $948 Min RightFax Incremental Support RightFax 7x24 Premium Support Renewal (Backup) - 1 year (3% per year of backup system. Requires a Standard Support Backup Plan. $2,500 Min RightFax Incremental Support - 1 year (See Newcastle Representative) 20% per year of for Standard Support / 23% of for 7x24 Call Newcastle for guidance on calculation. RightFax Reconnect/For Lapsed Contracts Reconnect for RightFax Business Edition $ 1,795 $ 1,598 $ 479 $ 3 $ Reconnect for RightFax Enterprise Edition $ 4,745 $ 4,223 $ 1,267 $ 854 $ Reconnect for RightFax Enterprise Suite Edition $ 8,545 $ 7,605 $ 2,282 $ 1,538 $ 1, Reconnect for RightFax Enterprise Integration Edition $ 17,995 $ 16,016 $ 4,805 $ 3,239 $ 3,239 RightFax Hardware Brooktrout Fax Boards - PCI Express TR1034 Series Analog Fax Boards (33.6 kbps) Loop Start Boards TR1034+E2-2L 2 Channel PCI Express (PCIe) Analog V.34 $ 1,995 9% $ 1,815 $ 545 $ 359 $ TR1034+E4-4L 4 Channel PCI Express (PCIe) Analog V.34 $ 3,295 9% $ 2,998 $ 900 $ 593 $ TR1034+E8-8L 8 Channel PCI Express (PCIe) Analog V.34 $ 6,195 9% $ 5,637 $ 1,691 $ 1,115 $ 1,115 Combo Boards TR1034+E2C 2 Channel PCI Express (PCIe) with 1 DID and 1 Loop Start Channel $ 2,495 9% $ 2,270 $ 681 $ 449 $ TR1034+E4C 4 Channel PCI Express (PCIe) with 2 DID and 2 Loop Start Channels $ 4,020 9% $ 3,658 $ 1,097 $ 724 $ 724 DID Boards TR1034+E2D - 2 Channel PCI Express (PCIe) DID $ 2,495 9% $ 2,270 $ 681 $ 449 $ TR1034+E4D - 4 Channel PCI Express (PCIe) DID $ 4,020 9% $ 3,658 $ 1,097 $ 724 $ 724 TruFax Series Analog Fax Boards (14.4 kbps) TruFax 100E 1 Channel PCI Express (PCIe) Analog $ 649 9% $ 591 $ 177 $ 117 $ TruFax 200E 2 Channel PCI Express (PCIe) Analog $ 799 9% $ 727 $ 218 $ 144 $ 144 TR1034 Series E1/T1 Fax Boards T1 Boards TR1034+E4H-T1-1N 4 Channel PCI Express (PCIe) T1/PRI $ 4,995 9% $ 4,545 $ 1,364 $ 899 $ TR1034+E8H-T1-1N 8 Channel PCI Express (PCIe) T1/PRI $ 7,495 9% $ 6,820 $ 2,046 $ 1,349 $ 1, TR1034+E16H-T1-1N 16 Channel PCI Express (PCIe) T1/PRI $ 12,290 9% $ 11,184 $ 3,355 $ 2,212 $ 2, TR1034+E24H-T1-1N 24 Channel PCI Express (PCIe) T1/PRI $ 17,490 9% $ 15,916 $ 4,7 $ 3,148 $ 3,148 E1 Boards TR1034+E4H-E1-1N 4 Channel PCI Express (PCIe) E1 PRI $ 4,995 9% $ 4,545 $ 1,364 $ 899 $ TR1034+E8H-E1-1N 8 Channel PCI Express (PCIe) E1 PRI $ 7,495 9% $ 6,820 $ 2,046 $ 1,349 $ 1, TR1034+E10H-E1-1N 10 Channel PCI Express (PCIe) E1 PRI $ 9,250 9% $ 8,418 $ 2,525 $ 1,665 $ 1, TR1034+E16H-E1-1N 16 Channel PCI Express (PCIe) E1 PRI $ 12,290 9% $ 11,184 $ 3,355 $ 2,212 $ 2, TR1034+E20H-E1-1N 20 Channel PCI Express (PCIe) E1 PRI $ 15,250 9% $ 13,878 $ 4,163 $ 2,745 $ 2, TR1034+E30H-E1-1N 30 Channel PCI Express (PCIe) E1 PRI $ 21,990 9% $ 20,011 $ 6,003 $ 3,958 $ 3,958 Loop Start Boards TR1034+P2-2L-R - 2 Channel Universal PCI (upci) Analog V.34 Requires RightFax 9.3 Feature Pack 2, Service Release 1 or newer. $ 1,995 9% $ 1,815 $ 545 $ 359 $ TR1034+P4-4L-R - 4 Channel Universal PCI (upci) Analog V.34 $ 3,295 9% $ 2,998 $ 900 $ 593 $ TR1034+P8-8L-R - 8 Channel Universal PCI (upci) Analog V.34 $ 6,195 9% $ 5,637 $ 1,691 $ 1,115 $ 1,115 Combo Boards $ TR1034+P2C upci-r - 2 Channel Universal PCI (upci) with 1 DID and 1 Loop Start Cannel Requires RightFax 9.3 Feature Pack 1 or newer. $ 2,495 9% $ 2,270 $ 681 $ 449 $ 449 Page 10

11 DID Boards TruFax Series Analog Fax Boards (14.4 kbps) TRI1034 Series E1/T1 Fax Boards T1 Boards E1 Boards T1 Board Upgrades E1 Boards Upgrades TR1034+P4C upci-r - 4 Channel Universal PCI (upci) with 1 DID and 1 Loop Start Cannel Requires RightFax 9.3 Feature Pack 1 or newer. TR1034+P2D upci-r - 2 Channel Universal PCI (upci) DID Requires RightFax 9.3 Feature Pack 1 or newer. TR1034+P4D upci-r - 4 Channel Universal PCI (upci) DID Requires RightFax 9.3 Feature Pack 1 or newer. TruFax 100-R - 1 Channel Universal PCI (upci) Analog Requires RightFax 9.3 Feature Pack 1 or newer. TruFax 200-R - 2 Channel Universal PCI (upci) Analog Requires RightFax 9.3 Feature Pack 1 or newer. $ 4,020 9% $ 3,658 $ 1,097 $ 724 $ 724 $ 2,495 9% $ 2,270 $ 681 $ 449 $ 449 $ 4,020 9% $ 3,658 $ 1,097 $ 724 $ 724 $ 649 9% $ 591 $ 177 $ 117 $ 117 $ 799 9% $ 727 $ 218 $ 144 $ TR1034+P4H-T1-1N-R - 4 Channel Universal PCI (upci) T1 PRI $ 4,995 9% $ 4,545 $ 1,364 $ 899 $ TR1034+P8H-T1-1N-R - 8 Channel Universal PCI (upci) T1 PRI $ 7,495 9% $ 6,820 $ 2,046 $ 1,349 $ 1, TR1034+P16H-T1-1N-R - 16 Channel Universal PCI (upci) T1 PRI $ 12,290 9% $ 11,184 $ 3,355 $ 2,212 $ 2, TR1034+P24H-T1-1N-R - 24 Channel Universal PCI (upci) T1 PRI $ 17,490 9% $ 15,916 $ 4,7 $ 3,148 $ 3, TR1034+P8H-E1-1N-R - 8 Channel Universal PCI (upci) T1 PRI $ 7,495 9% $ 6,820 $ 2,046 $ 1,349 $ 1, TR1034+P10H-E1-1N-R - 10 Channel Universal PCI (upci) T1 PRI $ 9,250 9% $ 8,418 $ 2,525 $ 1,665 $ 1, TR1034+P16H-E1-1N-R - 16 Channel Universal PCI (upci) T1 PRI $ 12,290 9% $ 11,184 $ 3,355 $ 2,212 $ 2, TR1034+P20H-E1-1N-R - 20 Channel Universal PCI (upci) T1 PRI $ 15,250 9% $ 13,878 $ 4,163 $ 2,745 $ 2, TR1034+P30H-E1-1N-R - 30 Channel Universal PCI (upci) T1 PRI $ 21,990 9% $ 20,011 $ 6,003 $ 3,958 $ 3, TR1034 T1/Ethernet Board Upgrade - From 4 to 8 Channels $ 4,495 9% $ 4,090 $ 1,227 $ 809 $ TR1034 T1/Ethernet Board Upgrade - From 4 to 16 Channels $ 9,995 9% $ 9,095 $ 2,729 $ 1,799 $ 1, TR1034 T1/Ethernet Board Upgrade - From 4 to 24 Channels $ 14,0 9% $ 13,423 $ 4,027 $ 2,655 $ 2, TR1034 T1/Ethernet Board Upgrade - From 8 to 16 Channels $ 6,995 9% $ 6,365 $ 1,910 $ 1,259 $ 1, TR1034 T1/Ethernet Board Upgrade - From 8 to 24 Channels $ 11,795 9% $ 10,733 $ 3,220 $ 2,123 $ 2, TR1034 T1/Ethernet Board Upgrade - From 16 to 24 Channels $ 6,995 9% $ 6,365 $ 1,910 $ 1,259 $ 1, TR1034 (T1) Board Upgrade - From 4 to 8 Channels Use for TR1034 T1 boards that do not have an Ethernet port $ 4,495 9% $ 4,090 $ 1,227 $ 809 $ TR1034 (T1) Board Upgrade - From 4 to 16 Channels Use for TR1034 T1 boards that do not have an Ethernet port $ 9,995 9% $ 9,095 $ 2,729 $ 1,799 $ 1, TR1034 (T1) Board Upgrade - From 4 to 24 Channels Use for TR1034 T1 boards that do not have an Ethernet port $ 14,0 9% $ 13,423 $ 4,027 $ 2,655 $ 2, TR1034 (T1) Board Upgrade - From 8 to 16 Channels Use for TR1034 T1 boards that do not have an Ethernet port $ 6,995 9% $ 6,365 $ 1,910 $ 1,259 $ 1, TR1034 (T1) Board Upgrade - From 8 to 24 Channels Use for TR1034 T1 boards that do not have an Ethernet port $ 11,795 9% $ 10,733 $ 3,220 $ 2,123 $ 2, TR1034 (T1) Board Upgrade - From 16 to 24 Channels Use for TR1034 T1 boards that do not have an Ethernet port $ 6,995 9% $ 6,365 $ 1,910 $ 1,259 $ 1, TR1034 E1/Ethernet Board Upgrade - From 4 to 8 Channels $ 4,495 9% $ 4,090 $ 1,227 $ 809 $ TR1034 E1/Ethernet Board Upgrade - From 4 to 16 Channels $ 9,995 9% $ 9,095 $ 2,729 $ 1,799 $ 1, TR1034 E1/Ethernet Board Upgrade - From 4 to 30 Channels $ 21,040 9% $ 19,146 $ 5,744 $ 3,787 $ 3, TR1034 E1/Ethernet Board Upgrade - From 8 to 16 Channels $ 6,995 9% $ 6,365 $ 1,910 $ 1,259 $ 1, TR1034 E1/Ethernet Board Upgrade - From 8 to 30 Channels $ 16,995 9% $ 15,465 $ 4,640 $ 3,059 $ 3, TR1034 E1/Ethernet Board Upgrade - From 16 to 30 Channels $ 11,695 9% $ 10,642 $ 3,193 $ 2,105 $ 2, TR1034 E1/Ethernet Board Upgrade - From 10 to 20 Channels $ 8,0 9% $ 7,963 $ 2,389 $ 1,5 $ 1, TR1034 E1/Ethernet Board Upgrade - From 10 to 30 Channels $ 14,0 9% $ 13,423 $ 4,027 $ 2,655 $ 2, TR1034 E1/Ethernet Board Upgrade - From 20 to 30 Channels $ 8,0 9% $ 7,963 $ 2,389 $ 1,5 $ 1, TR1034 E1 Board Upgrade - From 8 to 16 Channels Use for TR1034 E1 boards that do not have an Ethernet port $ 6,995 9% $ 6,365 $ 1,910 $ 1,259 $ 1, TR1034 E1 Board Upgrade - From 8 to 30 Channels Use for TR1034 E1 boards that do not have an Ethernet port $ 16,995 9% $ 15,465 $ 4,640 $ 3,059 $ 3, TR1034 E1 Board Upgrade - From 16 to 30 Channels Use for TR1034 E1 boards that do not have an Ethernet port $ 11,695 9% $ 10,642 $ 3,193 $ 2,105 $ 2, TR1034 E1 Board Upgrade - From Channels Use for TR1034 E1 board that do not have an Ethernet port $ 8,0 9% $ 7,963 $ 2,389 $ 1,5 $ 1, TR1034 E1 Board Upgrade - From Channels Use for TR1034 E1 boards that do not have an Ethernet port $ 14,0 9% $ 13,423 $ 4,027 $ 2,655 $ 2, TR1034 E1 Board Upgrade - From Channels Use for TR1034 E1 boards that do not have an Ethernet port $ 8,0 9% $ 7,963 $ 2,389 $ 1,5 $ 1,5 Fax Extended Hardware Warranty NOTE: Coverage is included under all active annual service contracts with Newcastle Communications RightFax Fax over IP (FOIP) - Boardless Solutions Brooktrout SR-140-2F - 2 channel FoIP $ 1,560 9% $ 1,420 $ 426 $ 281 $ Brooktrout SR-140-4F - 4 channel FoIP $ 2,530 9% $ 2,302 $ 691 $ 455 $ Brooktrout SR-140-8F - 8 channel FoIP $ 4,960 9% $ 4,514 $ 1,354 $ 893 $ Brooktrout SR F - 12 channel FoIP $ 7,290 9% $ 6,634 $ 1,990 $ 1,312 $ 1, Brooktrout SR F - 24 channel FoIP $ 13,650 9% $ 12,422 $ 3,726 $ 2,457 $ 2, Brooktrout SR F - 30 channel FoIP $ 16,480 9% $ 14,997 $ 4,499 $ 2,966 $ 2,966 Page 11