Apprenticeships IT SYSTEMS AND NETWORKING ADVANCED TO TECHNICAL MODERN APPRENTICESHIP FROM NQ-LEVEL TO SKILLED IT ENGINEER

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1 Apprenticeships IT SYSTEMS AND NETWORKING ADVANCED TO TECHNICAL MODERN APPRENTICESHIP FROM NQ-LEVEL TO SKILLED IT ENGINEER

2 WHY CHOOSE QA? There are lots of apprenticeship providers out there but we think we out-perform them all - here s some of the reasons why: You will be earning while learning: 100% of QA apprentices have jobs from day one of their apprenticeship. Not only will you not have any university debt (an extra 27,000 in your pocket) you ll also be earning up to 250 per week. Rated Ofsted outstanding: We are the first IT apprenticeships business to be rated Outstanding by Ofsted in all 3 of the following categories: Outcomes for Learners; Quality of Teaching, Learning and Assessment; Leadership and Management. Be at the cutting edge of it: QA are at the forefront of IT and Business apprenticeships; we were the first to offer apprenticeships in Cyber Security, and Software & Web Development. Partnerships with leading global businesses: We re the leading apprenticeship provider for Microsoft, Oracle, Hewlett Packard Enterprise, and Cisco. We re award winners and so are our apprentices: We have won the coveted Learning Awards Apprenticeship Programme of the Year award twice and our apprentices have won the Microsoft Apprentice of the Year award 3 times in the last 5 years. Proven career progression: Our programmes are designed with progression routes built-in, which has led to 92% of QA apprentice graduates securing permanent employment after completing. That is 20% higher than the national average.

3 PROGRAMME OVERVIEW You should choose a career in IT Systems and Networking if... You have an interest in: Coding Business Technology Researching the latest gadgets Our IT Systems and Networking Advanced to Technical Modern apprenticeship combines high-quality classroom training with on-the-job experience, to develop your real world skills using the most popular IT technologies. The programme gives you the qualifications, skills and technical grounding needed to become skilled PC builders, data defenders and cloud controllers. Programme duration months After completing the Advanced to Technical Modern apprenticeship you will gain SCQF 6 and SCQF 8 qualifications (equivalent to working at Advanced Higher/HNC Level). Approximately 8% of training during the programme takes place at a QA learning centre, with the remaining 92% completed in the workplace. in workplace in classroom

4 PROGRAMME INFORMATION What qualifications will I gain? SQA SCQF 6 Diploma in ICT and Telecommunication Professional (Equivalent to working at Advanced Higher\HNC level) SQA SCQF 8 Diploma in ICT and Telecommunication Professional (Equivalent to second year of degree study) With QA s IT Systems and Networking programme you could go on to become a... First line/helpdesk support Junior network support/technician ICT technician Systems administrator Entry requirements You are aged You are passionate about a career in IT You have 5 Standard Grades (Level 1-3) OR 5 National Level 5 Grades - both including Maths and English You can progress from SCQF 6 to SCQF 8 How is the programme structured? Our programme is delivered via a blended approach you will have time in the classroom alongside online resources to support your learning. You will have access to a learning portal where you get: Pre-reading material before you start a module, so you come to the classroom prepared and can make the most of your face-to-face training. Daily tests and mock exams to help embed your learning and gain confidence for your assessments. Post-reading content if you need to recap anything you have learnt. You will also attend 1 week training courses in a QA learning centre to get face-to-face training for each unit of study.

5 PART 1 CLASSROOM MODULES The first half of the IT Systems and Networking Advanced to Technical Modern programme introduces you to the fundamental technical skills you need. At the end of each module, you will complete an assessment. You will study the following modules in the classroom: IT and Telecoms System Management 2 This module gives you a working knowledge of basic system management skills. Testing IT and Telecoms Systems 2 This module introduces the basics of system testing. IT and Telecoms System Operation 2 This module teaches you the technical architecture of an IT or Telecoms system and trains you to carry out system maintenance. Investigating and Defining Customer Requirements for IT and Telecoms Systems 2 This module teaches you how to understand and define customer requirements. Working with IT and Telecoms Hardware and Equipment 2 This module encourages you to get hands-on with common hardware. Networking Principles 2 The module offers a full introduction to networking principles.

6 FLEXIBILITY FOR YOU AND YOUR EMPLOYER You have the option to progress as far as you want on our Advanced to Technical Modern programme however, you and your employer have the option to step off the programme if continuing study into the second part is not appropriate. If you do step off, you will receive a SCQF 6 apprenticeship qualification equivalent to working at Advanced Higher/HNC level. All grades and credits remain valid, allowing you to resume training whenever you are ready, and gain further qualifications in the future should you choose to do so.

7 PART 2 KNOWLEDGE SUPPORT FROM DAY ONE MODULES The second half of the programme builds on the strong foundation of technical skills you have learnt. You are expected to take a step up when progressing to part 2 in order to refine your skills to a higher level. To ensure you have a solid grounding you will study the following mandatory knowledge modules in the second half of the programme: Personal Effectiveness 3 This module develops the skills you need to perform effectively in a team and drive your skills forward: - Develop own personal and professional skills - Work as a member of a team to achieve defined goals and implement agreed plans - Understand what is meant by professional practice - Improve organisational effectiveness Customer Care for IT and Telecoms Professionals 3 This module helps you understand the importance of customer care at a higher level: - Evaluate the importance of customer care for IT and Telecoms professionals - Develop professional customer relationships - Improve the delivery of service A dedicated resourcer will be your point of contact when you first apply. They will give you all the information you need to know and will spend time getting to know you and your interests to make sure they match you up with the right role. Once you have started your apprenticeship, a QA Assessor will visit you every 6-8 weeks to guide you through your apprenticeship plan, help you with your workplace units, teach you about the workplace environment and provide feedback for each unit. They will also be there as your point of contact for any questions or help you need such as adjusting to the world of work, or help balancing your studies with work activity. You will also meet a number of QA Tutors who are knowledge experts in their subject areas and will be delivering the theoretical/competency side of your apprenticeship programme in our QA training centres. They are on-hand to prepare you for assessments, mark them and provide you with feedback supporting you for the end point assessment of your apprenticeship which will be a project and an interview. Additional support from QA Our team will also support you with: Managing your finances Updating your CV Applying for council housing, rents and mortgages Dealing with relationship problems

8 Find out more about our range of IT, Tech and Digital apprenticeships including Degree apprenticeships apprenticeships.qa.com EducationInvestor Awards 2014 V 1.1 AUGUST 2016