Creating Data Sharing In A Complex Environment of Justice Agencies Los Angeles County Sheriff s Department

Transcription

1 Creating Data Sharing In A Complex Environment of Justice Agencies Los Angeles County Sheriff s Department Lt. Richard Myers Data Systems Bureau, Custody Automation Unit 21 May

2 Lt. Richard Rick Myers 29-year veteran of Los Angeles County Sheriff s Department Currently manager in charge of the Custody Automation Unit within the Data Systems Bureau, based at LASD data center in Norwalk Mandate project manager responsible for numerous, largescale, multi-million dollar projects, including support of all IT initiatives of the Custody Division Total of 39 staff in three primary teams 2

3 Lt. Richard Rick Myers Other roles held Deputy, Men s Central Jail Training Deputy, South Central LA Undercover Officer, Selective Enforcement Team Bonus Supervising Deputy, Inmate Reception Center Bookings & Reception Supervisor, Century Regional Detention Center Created & implemented first database for property management, earning Exemplary Service Award Created & implemented Facilities Automated Statistical Tracking (FAST) system still in use today Assigned to Custody Automation in

4 Understanding LA County Scale Drives Complexity 4

5 Our County Is Big Los Angeles County 9.9 million residents most populous county in the USA * Twice the population of the next largest US county Larger than the population of all but 7 states Home to 1 out of every 30 US residents 88 incorporated communities *US Census Bureau,

6 Our County Is Big Los Angeles County A demographic mix unlike the majority of large metropolitan regions * 92 different languages spoken across Los Angeles Unified School District * *Los Angeles Almanac Hispanic Asian Other White African-American 6

7 Our Environment Is Broad Total LA County Jail system capacity is 24,000. ADP has ranged from 15,000 (2011) to 22,000 over last 10 years. Facility Century Regional Detention Facility Inmate Reception Center Men s Central Jail Twin Towers Correctional Facility North County Correctional Facility Pitchess Detention Center East Facility Type & Capacity Female / 2,400 inmates Inmate Processing Facility 5,200 inmates 4,800 inmates 4,300 inmates 2,000 inmates Pitchess Detention Center South Facility 1,500 Pitchess Detention Center North Facility 1,600 Mira Loma Detention Facility Immigration Detention Facility / 1,500 7

8 Men s Central Jail Inmate Reception Center TTCF #2 TTCF #1 Medical Services Major Jail Complex, Los Angeles Combined Men s Inmate Capacity 10,000 8

9 Many Stakeholders, High-Volume Challenges 50+ Local Police & State, Federal Agencies 15-22,000 ADP in 7 Facilities Over 411,000 Arrests Over 2,000,000 Movements Over 160,000 Jail System Intakes 48 Courts 9

10 Many Stakeholders, Complex Processes Aging Technology, Lack of Standard Process Hampers Efficiency & Effective Reporting 10

11 This Is Our Challenge Aging Technology Infrastructure High-Volume Intakes from Many Agencies Inability to Meet Information Requests Lack of Standard Processes 11

12 Our Aging Technology Environment 30 years ago, LASD took an innovative approach Created a central booking system for all County Jail intakes Forced on to all local agencies data capture is reliable (but not efficient) Automated Jail Information System (AJIS) the core of our Custody Automation process runs on a 30-year-old application on our legacy mainframe environment Incapable of meeting evolving needs across the County & other agencies We had good ideas, but lacked true vision for a long-term solution Accessing & using data is difficult for some detectives, DA s Lack of information availability requires repetitive, manual effort 12

13 Current Technology Environment Content omitted for security reasons 13

14 Source of LA County Intakes Sheriff 35% LAPD 35% Other Agency 30% In addition to LASD & LAPD, over 60 other agencies book offenders into LA County Jail Local offices of Federal & State agencies California Highway Patrol 50+ community police agencies 9 campus police agencies Metropolitan Transit Authority Other Agency LAPD Sheriff 14

15 Intake Volume Arrest & intake volume creates challenges Across the County in 2011, more than 411,000 prisoners taken to LASD Jail & Field Stations (booking numbers pulled) 160,000 remanded to Jail Custody Division Intake volume has fluctuated between 142, ,000 since 2000 Data capture process is immense Every Day in LA County 438 people remanded to Jail Custody 688 people issued field citation 15

16 Inefficiencies Abound Making an arrest remains a paper-driven process with significant manual effort Each agency booking into LA County Jail uses different forms & has different processes All forms are completed by hand If handwriting error occurs on select forms such as Medical Assessment entire form must be discarded & complete again Common information is repeated by hand on multiple forms Estimated time to complete arrest forms at LASD 75 mins per arrest & booking time that the officer is taken out of the field 16

17 The 9-Line: It All Starts Here 17

18 Inefficiency with LASD Process 9-Line info is required on up to 8 different forms during initial arrest Booking & Property Record Arrestee Medical Screening Form Bail Deviation Form Intoxication Assessment Sheet Inmate Welfare Check Urine Test Form Probable Cause Determination Additional Charges & Holds 18

19 The Time It Takes The typical deputy requires 75 minutes to manually complete the paperwork for a single arrest & booking. Annual Arrests & Jail Custody 160,000 Minutes/Process 75 Total Annual Hours 200,000 Total Person Years 104 Average Salary & Benefits $ 136,000 Annual Cost to Process $ 14,166,667 That inefficiency takes a highly trained officer out of the field reducing his time availability for emergency response. 19

20 The Jailer Receives Inconsistent Forms LA County Jail Booking & Property Record LAPD Booking Approval 20

21 The Jailer Receives Inconsistent Forms LA County Jail Booking & Property Record Felony Filing Worksheet Various Agencies 21

22 Everybody Needs Information Police LAC Board of Supervisors Sheriff Local Governments DA s & Defenders State & Federal Agencies Courts Media & Researchers 22

23 Everyone Needs Information The growth in information requests is significant & not going away Right across the criminal justice spectrum, all levels of government, media & research In an era of significant cost scrutiny, information is seen as a tool for managing more efficiently It s public information we are obliged to provide it Our systems are incapable of meeting demand in a timely manner We have a single point of truth we just can t get at it efficiently 2-3 weeks response time is typical for all but most basic of requests Agencies turn to their own systems RMS, etc and present incomplete picture of the offender 23

24 A New Vision for Consolidated Booking Driving for an Inclusive, Long-term Solution 24

25 A Massive Challenge This is a business problem of extraordinary scope & scale and of highest priority for resolution This is a shared problem, but LASD sits at the center of it thus we are expected to drive the solution This is a problem without a quick fix; successful resolution involves time, a shared vision across dozens of stakeholders, complex funding in a resourced-constrained county, and committed vendors willing to see a big picture This is not a success story yet we are a long way from the finish line 25

26 This Is Our Vision One common, integrated system, used by every booking agency, to produce a single, unified inmate record and history, easily accessible at first point of contact and throughout arrest, booking and custody processes Modern Technology Infrastructure Able to Meet Information Requests High-Volume Intakes from Many Agencies Standardized Processes Flexible to meet everchanging legal and business requirements Equally focused on efficient, high-volume data capture and enabling information accessibility for every stakeholder Focused on solving current challenges, but designed to address demands 5, 10, 15 years from now 26

27 Getting Started Where to draw the scope line is not black & white This is a multi-year project, business analysis & requirements gathering underway Getting buy-in was easier than we thought agencies feel real pain & are willing to adopt a standardized approach We don t know it all Our novel approach: If we are requiring you to use our system, we need to know from you how to make it better We met with command staff & supervisors early on & spoke in detail of the scope & challenge. We want to know what each agency needs to do to support city, county, state & federal requirements so we can do the project more effectively. Detailed interviews & discussions with more than 150 people to date 27

28 How to Achieve Our Vision D E F I N I N G T H E S C O P E Where does the data start? Where does the data end? Who will use it? Who will add to it? We need to understand the beginning and end, and everything in between. 28

29 Extending the Benefit of Our Vision How Broadly Can We Leverage the Data? 40% 40% of the incarcerated population at California Department of Corrections and Rehabilitation come from Los Angeles County Jail. Nearly 70,000 offenders We only supply the body we don t provide the data. 29

30 How to Achieve Our Vision Know who the stakeholders are and involve them in the solution Ask for their opinion and capture their needs they will open up Gain a shared understanding & commitment to the solution Identify the right vendor(s) and engage as strategic partners If vendor says out of scope, we need to push back & help them see a bigger picture solve the problem at a wider level Be honest with the vendor, expect honesty in return Understand the complexities & realities of the funding process plan for the long-term 30

31 Engage the Vendors Dr. Steve Long, President & CEO, Syscon Justice Systems 8-hour Ride-Along with LASD Deputy, July

32 Why Do We Need to Do This? It s the Taxpayers Money At a time when the cost of corrections is under constant scrutiny, we have an obligation to find business process & cost efficiencies whenever, wherever possible Safety Demands It If we don t understand an accurate profile of each offender, the risks increase right across the spectrum: Law enforcement & Jail staff Inmates Public at large 32

33 When We Get It Right Benefits Abound Decommission our aging mainframe system Improve & simplify the process for booking & arrest through standardization & automation, saving time & money Deliver a fully unified inmate record that provides a complete, easily accessible history at time of intake of all offender information from prior bookings: legal, alerts, incidents, program history Address information requests in a more scalable, responsive fashion Reduce risk to staff, inmates & the public 33

34 Questions & Discussion 34

35 Thank You Presentation to Be Posted at Rick Myers: 35