Powering the delivery of information services in financial markets

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1 SOLUTION MAP Powering the delivery of information services in financial markets Drive growth with more efficient provision of ultra-reliable low-latency services

2 Powering growth in fast-changing markets NTT has been an incredible partner in helping us scale globally. We re a highgrowth financial technology company with constantly changing needs. NTT s breadth and depth of infrastructure and IT services has allowed us to punch above our weight and double our client footprint. Darren M. Jer, COO, MarketFactory Supporting critical financial information services CMC Markets online trading platforms facilitate CFD trading and spread betting for more than 75,000 active trading clients around the world. Bob Collins, their Head of Technology Infrastructure, says: Our online business relies heavily on NTT to deliver very high quality, mission-critical Internet access which allows us to provide our services to customers. Delivering critical trading connectivity The quality of our global network is one of the key elements for CME Group because our business provides a trading environment to our customers around the world approximately 24 hours every trading day. NTT Communications takes a unique approach to the challenging task of controlling and improving the quality of the network across the globe by hosting the Arcstar Carrier Forum and sharing their experience and expertise with partner providers. Their continuous commitment to quality, involving their partners in overseas countries, certainly qualifies them as a valuable partner of the exchange. Kevin Fortcamp, IT Director, the Chicago Mercantile Exchange Group

3 Liberalising markets call for evolving strategies If you re a provider of financial market-related information or of IT solutions and services that use such information how are you responding to the inexorable liberalisation of markets and the competitive pressures that result? Whatever your strategies, NTT Communications can help. Financial information service providers of all types and sizes, from key established players such as the Chicago Mercantile Exchange to relatively recent startups such as MarketFactory, rely on our services to support their global business strategies. IT under pressure: what will you do? Whatever your size and scope of business, your reality as a financial information service provider is that you need to deliver information and services between more markets and market players every day, and do so more quickly, reliably and with better resilience than ever before. This puts pressure on IT, whether you ve got extensive in-house capabilities or not. Maybe you re somewhere in between, with a legacy of in-house IT but looking for more efficient, cost-effective or flexible ways to get non-core yet critical elements of service delivery handled without compromising the very high expectations for low latencies and unfailing reliability that you and your customers have. A partner who could help you on that journey, in old markets and new, would be well worth talking to. A choice of approaches Maybe you re used to building your own networks and datacentre services and expect to continue to do so; that doesn t mean it s not a challenge to build out to new geographies such as the emerging markets of Asia-Pacific and South America. As networks get larger and services expand, complexity and costs can multiply quickly and it s worth taking a fresh look at more efficient ways to build the low-latency, highly reliable global services you need. Or maybe your competitive edge lies in being small and agile, and you need to take advantage of someone else s investment and expertise in delivering IT infrastructures, while you focus on developing and delivering customer-centric applications and services.

4 Predictable performance wherever you need it Whether you re doing it all yourselves or looking to migrate to managed services at the right pace; whether you re moving forward with traditional IT delivery models or ready to explore or embrace cloud-based services; NTT Communications can help. The challenge of working globally Why make it more complex and costly than it needs to be to find and bring together all the network and IT services you need around the world? The more you can do with one partner, the more efficient and cost-effective you can be. One partner to connect everywhere Whether you re interested in unmanaged or managed services, you ll be hard-pressed to find a single partner better than NTT Communications for network, data-centre and IT service presence in the world s financial centres and emerging markets; combined with highly resilient, highly reliable low-latency routes. We re the Tier-1 gateway to Asia and our global Tier-1 IP backbone is the world s second largest. We have more than 145 data centres worldwide and a significant investment programme in developing our data-centre footprint and services. Our highly automated enterprise cloud platforms support the rapid delivery of IT services globally, while protecting data sovereignty. So wherever you need to do business, NTT is there: with advanced services in the heart of the world s financial centres, and a focus on giving you a consistent, seamless experience worldwide. When reliability is everything Your customers depend on you for unfailing service. It s about much more than availability, it s about absolutely reliable and consistent operation. So who can you depend on to deliver low latencies that don t fluctuate? Who can you turn to for resilience that supports the continuing and predictable performance of systems, and the safe and timely arrival of data at its destination? Our services at a glance Across EMEA, Asia-Pacific and the Americas, providers of information services to the financial service sector come to NTT Communications for: Enterprise networking services: through secure MPLS- and Ethernet-based VPNs and the world s number-two Tier 1 IP backbone Data-centre services: in the world s financial centres, ranging from unmanaged and managed colocation and traditional hosting models to flexible real-world cloud offerings Remote infrastructure management: of your servers and storage on our premises or yours Application management: ensuring the availability and performance of your mission-critical front- and back-office applications Security services: including compliance consulting, governance and strategy; risk management services; and information security architecture Professional services: including capacity planning, infrastructure design, and support for virtualisation, cloud and other migration projects Enterprise cloud services: your choice of private, shared and hybrid services built on highly automated and industrialised global cloud platforms, incorporating application support, data backup and the highest levels of security

5 NTT Communications has an expansive footprint of 145 data centres (*) around the world. You can see our global network routes at Americas EMEA Asia Pacific Hemel Hempstead London Santa Clara, CA San Jose, CA Trumbull, CT New York, NY Ashburn, VA Sterling, VA Slough Woking Saint Denis Paris Madrid Amsterdam Düsseldorf Frankfurt Beijing Wuxi Guangzhou Hong Kong Hanoi Bangkok Mumbai Cyberjaya Seoul Tokyo etc Shanghai Taipei Manila Singapore Jakarta Sao Paulo Sydney *148,000m 2 for server area, as of August 2012 *Service specifications vary by regions. who can you rely on? A helping hand for IT transformation NTT Communications offers some of the most reliable and integrated managed and unmanaged network, data-centre and enterprise cloud services available. Whatever services we deliver to you, we work very hard to simplify your life and give you the control and flexibility you need through: Highly resilient and redundant national and global routes Solution led SLAs Network-optimised IT in both traditional managed services and cloud-based services A single customer portal for service management Security built into everything, designed and managed by more than 500 dedicated security professionals in 50 countries Whatever business or IT transformation journey you re on, we can help at every step. You can take advantage of any mix of services you want and have us manage as little or as much as required to support your strategies. If you re seeking to move away from doing everything yourselves, our remote infrastructure management capabilities or application management services (or both) are ideal. When we take on the management of your systems which can be on your premises or ours we ll not only deliver noticeable improvements to your existing environment but, as we get to understand your situation and services in depth, we ll be able to advise you on areas for further improvement and how to take advantage of different models of IT service delivery. Best-practice service management processes in line with ITIL Active investment in continually improving reliability, security, efficiency and sustainability.

6 Everything you expect from a world-class provider Support for global growth 2nd largest global Tier 1 IP backbone >145 data centres worldwide Global cloud platforms Quality and reliability 100% availability on global IP backbone Up to 99.99% availability on enterprise cloud Tier 3+ data centres 24x7x365 ITIL-aligned operations ISO/IEC 27001:2005 accreditation in Europe with regular external audits ISO/IEC :2005 accreditation in Europe Globally enforced data-centre standards in line with the US Telecommunications Industry Association, The Uptime Institute and ASHRAE Peace of mind State-of-the-art security built into everything PCI-DSS v2 certification in Europe Standard and Poor long-term AA credit rating Part of the world s largest telco by revenue Innovation Extensive integrated service portfolio Real-world cloud solutions Single portal to manage your services with us Green IT

7 Why do information service clients choose NTT Communications? When we ask information service providers such as European DataWarehouse (ED), CMC Markets and others why they choose to work with us, they tell us it s because they want a long-term partner that understands their challenges and can be depended on to deliver. We offer the right values and approaches to help them achieve their ICT and business objectives cost-effectively, reliably, flexibly, securely and sustainably. Culture of caring and a safe pair of hands Our clients tell us that they find us much more consultative and customer-focused than other providers they re familiar with. We re quick and responsive, both because we ve worked to automate processes and because of the culture and management approaches instilled in every employee as part of our Japanese heritage. You also know that as part of the world s largest telco by revenue, we re here to stay. Consistent, seamless experience everywhere We ve adopted a Green ICT Vision 2020 programme through which we actively pursue environmental innovations and programmes, including service designs and operations focused on energy-efficiency and the minimisation of waste. Choice and flexibility We offer a comprehensive range of networking, data-centre, cloud and security services to suit different needs. Whatever your transformation journey or however your requirements change, we ll work with you to identify and implement the right solution. Maybe you re already a multinational organisation; maybe you re not but have ambitions to grow. Either way, with NTT Communications you know that wherever you need to be, we re there too. We have the world s second largest Tier-1 IP backbone, with native network presence in 150 countries. Add to this 20+ data centres across EMEA, more than 145 worldwide, and global cloud platforms, and you have all the ingredients for end-to-end global services. Across these we can provide a single contract and a consistent quality of service through application of our globally enforced network and data-centre standards. And you can use a single customer portal to see and manage all of your networking, data-centre and cloud services with us. Focus on innovation, quality and sustainability With an annual R&D investment in the order of $3.5bn, NTT Corporation never stops investing in its services and their supporting processes and infrastructures. We bring Japanese management thinking to your ICT challenges, delivering an attention to quality that clients notice and appreciate. Why European DataWarehouse chose us An initiative of the European Central Bank, European DataWarehouse (ED) knew it could only do its job providing a trusted information service to the assetbacked securities (ABS) market if it chose IT partners that really understood the criticality of data availability and application stability in this market, as well as the need for a low cost base. ED chose NTT Communications as one of its partners and the result is a highly automated, cost-effective cloud solution built on our cloud platform in Frankfurt and London, and delivering the reliability, security and scalability that ED needs. Instead of worrying about capital investment, system management, performance monitoring or capacity planning, ED can focus on innovation in its platform and the end-user experience.

8 Contact Us: NTT Communications offices in Europe and the Middle East NTT Europe Ltd. (Headquarters) 3rd Floor, Devon House St. Katharine s Way London E1W 1LB United Kingdom Benelux France Germany Poland Connect with us: Spain Sweden United Arab Emirates United Kingdom Copyright 2013 NTT Europe Ltd. Registered company in England and Wales. Registration no The rights of third party trade mark owners are acknowledged. Information in this document is correct at time of print and is subject to change without notice. INFO:FS