Club admins are able to perform the following actions via the Participant Login Management screen:

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1 This Rugby Link self-help guide explains the process of how Club administrators can send participant logins. This will enable the participant to log into the online registration forms and also the participant portal where they can update their details and check their registration status. Club admins are able to perform the following actions via the Participant Login Management screen: 1. Send Login Invites: create new participant accounts is completed via an invitation, provided a valid address exists on the record. Login invites are sent and the participant will click a link within the to create an account and set their own password. 2. Reset Passwords: when a participant already has an account, Club admins can change the password to a random password (system generated) and send a password reset to the person. 3. Unlock Accounts: a participant may have a locked account which will show as Locked in the Status column. Clubs admins can select Unlock Account from the actions drop down to send a password reminder to the person. Note: it will not reset the password. The bulk Participant Login Management screen provides feedback about each action that is performed. Send Login Invites Navigation in Rugby Link: Competition Participation > People > Participant Logins Select Person Role Select Account Status as No Account Click Search Participants Page 1

2 Select individuals or Select All Select Send Login Invite from the actions drop down Click Perform Action Confirmation will appear at the top of the screen Page 2

3 NOTE: Sending Login Invites and Resetting Passwords will return the following codes in the Results column: INVITE OK: the address is not in use and an invite was sent to create the account. INVITE OK (1): the address is already being used as a login ID by another participant. In this case, the participant using the address as their ID can log into the existing account and link the new participant record to it. An is sent to the participant containing these instructions. Example of Login Invite sent: Page 3

4 Reset Passwords: Navigation in Rugby Link: Competition Participation > People > Participant Logins Select Person Role Select Account Status as Active Click Search Participants NOTE: Login ID indicates the type of login ID being used by a participant. This will be useful when participants are unsure of which login ID they are using (i.e. their Rugby Link ID or address) Select individuals or Select All Select Send Reset Password Link from the actions drop down Click Perform Action Page 4

5 Confirmation will appear at the top of the screen Example of Reset Password sent: Page 5

6 Manually Reset Passwords: Navigation in Rugby Link: Competition Participation > People > Participant Logins NOTE: This option is only available when the account is ACTIVE Select Person Role Select Account Status as Active Click Search Participants Click arrow on left hand side of record Click Change Password New password will display on the screen NOTE: You will need to this password to the participant Page 6

7 Unlock Accounts: Navigation in Rugby Link: Competition Participation > People > Participant Logins Select Person Role Select Account Status as Locked Click Search Participants Select individuals or Select All Select Unlock Accounts from the actions drop down Click Perform Action Page 7

8 Confirmation will appear at the top of the screen Example of Unlock Account sent: *As of 23 September 2016 For more information, visit or contact InteractSport Support/ Rugby Link Support Team. Page 8