HOW TO CREATE A LACSHA PARENT PORTAL ACCOUNT

Transcription

1 INSTRUCTIONS HOW TO CREATE A LACSHA PARENT PORTAL ACCOUNT *Both students and parents/guardians can create accounts* What is the Parent Portal As part of our continuing efforts to provide information regarding your student s progress and status, beginning in 2009 parents will be able to view student information for their students from our school database using the LACHSA Parent Portal. Through our secure server (online) you will be able to view your student s demographic data, grades, transcripts (unofficial), attendance records, class schedule, progress toward completion of graduation requirements and emergency contact information. Access to the LACHSA Parent Portal sign-in screen is through the Parent Portal tab on the web page or at ( TABLE OF CONTENTS What is the Parent Portal 1 STEP BY STEP INSTRUCTIONS 2 SETTING UP A NEW PARENT PORTAL ACCOUNT 2 FOR STUDENTS AND PARENTS 2 Step 1: Creating an Account 2 Step 2: Account Information 2 Step 3: Confirming your Account 3 Step 4: Student Verification 3 Accessing Student Information 4 Logging out 4 Frequently Asked Questions 5 Q: What if I am a returning parent who forgot their password? 5 Q: What if more than one parent wants access to the account? 5 Q: What if I have more than one student enrolled at LACHSA? 5 Q: What if the information on the account is not accurate? 5 Q: I have done all the steps above and I still can t log in or create an account. What do I do to get access to the Parent Portal? 5 1

2 STEP BY STEP INSTRUCTIONS SETTING UP A NEW PARENT PORTAL ACCOUNT FOR STUDENTS AND PARENTS Step 1: Creating an Account Access to the LACHSA Parent Portal sign-in screen is through the Parent Portal tab on the web page ( You should see the following screen appear: Choose the Create a New Account link in the bottom left corner of the purple AERIES screen. Once you click create new account, you will see the following screen. Step 2: Account Information You will enter your own address and create your own password. You will be required to change your password after you log on to the LACHSA Parent Portal for the first time. 2

3 Step 3: Confirming your Account After choosing the next button in step 2, you will see the following screen. Please go to your account and click on Confirm so the server knows that you received the test . The should be titled AERIES BROWSER INTERFACE ACCOUNT VERIFICATION and may be in your junk folder if it is not in your regular account. Once you confirm, return to this screen and hit next (if you see a screen that states this address is already assigned to an account, return to the log in page and choose forgot your password ). Please know that sometimes Hotmail accounts reject these s. If you have a Hotmail account please consider using another address for your registration. Step 4: Student Verification Step 4 will require you to enter the information about your student. This information was provided in an from AERIES BROWSER INTERFACE to the primary parent account that was given to LACSHA during registration. Please enter all information EXACTLY as you see it on the . Do not enter any dashes or parentheses for the telephone number. All letters in the verification code must be lower case or capitalized exactly like they were in the . Once you have entered all information accurately, hit next and you will be taken to the Parent Portal where you can click on any of the tabs to see information about your student. You may re-do this process as many times as needed for all parents/guardians. Student should also create their own account! 3

4 Accessing Student Information Once logged in you will be given access to a number of tabbed choices including. Please CHECK and VERIFY all your information to be correct. If you have any errors in your information please call the LACHSA main office at Include your students full name, and the items that need to be changed. A link to Change Password and Logout is located toward the top left of the screen. Please note: All information is current. You will be able to view or print any of the information. Please note: Transcripts printed from the LACHSA Parent Portal are unofficial and will not be accepted by other schools or colleges. For additional information and interpretation of transcripts please contact your student s counselor. Logging out LACHSA Parent Portal will automatically log you out after 20 minutes of inactivity. It is imperative that you log out and close the internet browser when you have finished using the LACHSA Parent Portal on a public computer (any non-home computer). Failing to close the internet browser may make your student s personal record available to users who use the computer after you. They may be able to view and/or print out information contained in your student s personal record. 4

5 Frequently Asked Questions Q: What if I am a returning parent who forgot their password? A: Instead of creating a new account, choose forgot your password in the bottom right corner of the log in page and follow the directions. You will need to still have your students Permanent ID number, home phone number and verification code on hand to reset your password for your account (Step 4 above) Q: What if more than one parent wants access to the account? A: That is fine. The student information can be entered for multiple accounts. Follow the same steps as above. Create a new account for each address you want to access the account. Q: What if I have more than one student enrolled at LACHSA? A: You can add students to your existing account. Once you have logged in and created an account for one student, go to the top right corner of the screen. You will see a tab titled current student and if you use the drop down you can add a new student to your account. You will still need all information to complete Step 4 Q: What if the information on the account is not accurate? A: If there are any errors please contact the main office immediately at to get your information updated. Q: I have done all the steps above and I still can t log in or create an account. What do I do to get access to the Parent Portal? A: Please Mary Cholko at mcholko@lachsa.net. Include your child s full name, a home phone number, address, and a good time to contact you and we will work to trouble shoot and fix the problem as quickly as possible. 5