Submitting an Application to Contract with MNsure

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1 Step 1: Create an Agency Management Program (AMP) Account In order to submit an application to contract with MNsure, you will need to create an account. To begin, click on the link Create an account to submit an application under Becoming a Partner. ( To create an account, enter your first name, last name, your unique address (which will be your user name) and create a password. Click Submit on this form and you will get a confirmation on the next screen that your request has been received. October 2018 Page 1 of 14

2 You will receive an to confirm your address. You must click on the link in this before you can log in to your account. Note: The will come from the address with the subject: Validation Agency Management Program (AMP) account. It may take several minutes for the to arrive in your account. Be sure to check your spam/junk mail folder before reporting a problem. Step 2: Create an Agency Log in to your AMP account. October 2018 Page 2 of 14

3 Click on Register a new agency. Enter the legal name of your agency as it should appear on your contract with MNsure. If your agency has a DBA (doing business as) name, you will have an opportunity later to list that as the name MNsure will share in public-facing information. You will also need to indicate the type of contract you are seeking ( Agency Type ). The Agency Type will be navigator or certified application counselor. Carefully consider the differences between the responsibilities of the types of contracts before creating your agency. Once you select Submit you will be brought back to the Account Management homepage where you will now see your agency appear under Your agency account and roles. As the individual who created the agency, you are automatically assigned the user role of Primary Contact/Account Administrator. If that is not your role, you will have the opportunity to October 2018 Page 3 of 14

4 change your role before you submit your application and assign someone else from your organization to this role. Step 3: Completing an Application To begin your application for a contract, click on the Manage agency link. Important note: the Agency ID listed here is only assigned as a unique identifier for the Agency Management Program (AMP). This Agency ID is not used for any other purpose outside of AMP. When you click on Manage Agency, you will be asked to log in again. This is not an error, but a necessary step to ensure you are authorized to access this agency s account. The system will autofill your Agency ID and Role ID and ask you to enter your and password. Use the same and password you used to log in to your individual account. October 2018 Page 4 of 14

5 If you have not responded to the validation request, you will receive an error message. After logging in, you will land on the Agency Home screen. You are required to submit an application and complete the contracting process before you can begin to add staff and manage your roster. To begin completing an application, click on Agency Account or Change Agency or Administrator Information. October 2018 Page 5 of 14

6 The application has three sections that will need to be completed before the application can be submitted: Agency Information, Authorized Agency Contacts and Additional Application Questions. As you complete sections, the Application Completion Status will be updated. Agency Information Section To begin (or resume) completing the Agency Information section of the application, click on the Edit Agency Information link. October 2018 Page 6 of 14

7 You will need to complete all the required fields with an asterisk (*). If you do not have all required information at this time, you can click on Cancel updates and return to detail listing to exit. You can log back into resume the application when you have the required information. In this section, you will need to indicate whether your agency is registered with the Minnesota Secretary of State. Depending on your response, additional required questions will be asked. October 2018 Page 7 of 14

8 When you have entered all required information, select Update to submit the information for this section. Authorized Agency Contacts Section To begin (or resume) completing the Authorized Agency Contacts section of the application, click on the Edit Authorized Agency Contacts link. October 2018 Page 8 of 14

9 If you created the agency account, your information will already be filled in as the Primary Contact/Account Administrator. You can change the Primary Contact/Account Administrator for your organization if that is not your role. The same individual may fill multiple roles. Individuals in the following roles will have access to AMP: Primary Contact/Account Administrator Authorized Representative/Contract Manager Signature Authority When entering their information, be sure to include an address that is unique to that individual. When they create an AMP account using that address, AMP will automatically give them access to your agency account based on their role. MNsure requires that an individual also be listed for the roles of HIPAA/Data Privacy Contract and Payment Coordinator (for navigator organizations only). Individuals in these roles do not have access to AMP. ALL fields in this section are required unless marked optional. The only optional fields are middle initial and a telephone extension. If you do not have all required information at this time, you can click on Cancel updates and return to detail listing. You can log back in and resume the application when you have the required information. When all roles and required fields have been completed, select Update to submit. October 2018 Page 9 of 14

10 Additional Application Questions Section To begin (or resume) completing the Additional Application Questions section of the application, click on the Edit Additional Application Questions link. If you answer Yes to some questions, you can provide additional details. When all required fields have been completed, select Update to submit. October 2018 Page 10 of 14

11 Step 4: Submitting an Application Once all three sections have been completed, the individual in the Signature Authority role must sign in to submit the application. If you are the Signature Authority, but completed the application logged in as your Primary Contact role, you must log out and log back in again using the Signature Authority role. Your Signature Authority may have more than one role listed. If so, they must log in using the Signature Authority role. October 2018 Page 11 of 14

12 Once logged in select Agency Account or Change Agency or Administrator Information. Once all application sections have been completed, the Signature Authority will see a link to Sign and Submit Application. October 2018 Page 12 of 14

13 The Signature Authority will need to provide an electronic signature. After entering your name and title, select Submit my signed application. You will be taken back to the Agency Account screen where the status will be updated to show you have signed and submitted an application. October 2018 Page 13 of 14

14 MNsure will contact you if there are any questions regarding the application. While your application is being reviewed, you cannot access other features of AMP. If your application is approved, you will receive a completed contract to sign and submit. After your contract has been fully executed with MNsure, you will be able to add staff to your roster to begin the certification process. October 2018 Page 14 of 14

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