Charlie Lopez. Happy Hump Day: Heading toward the weekend, there is Some important news that cannot wait one minute longer.

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1 from Charlie Lopez Regional Manager Sent: Fri 5/31/2013 1:40 PM Subject: CNMA GAZETTE Sent: Wed 6/12/2013 4:01 PM Subject: CNMA GAZETTE Happy Hump Day: Heading toward the weekend, there is Some important news that cannot wait one minute longer. Please make sure all Lodge Officers have the opportunity to read it and discuss it amongst everyone. PDF #1 - Today s Gazette FILE #2 - Survey Form Charlie It s About The Kids Additional Info follows....

2 Wednesday, June 12, Lodges Now Late Submitting Lodge Operation Survey Attached Form Must Be Completed and Submitted Immediately Each year, every lodge is required to complete an Annual Lodge Operations Survey. This survey is due on June 1st of every year. It takes a little time, but it is information that is necessary and required to help our Lodge Operations Analysts to make better analysis of each lodge s operation. During their visits to your lodge, this form will speed up their visit and reduce both their time and your time. This form requires Microsoft Excel to Complete, which every lodge should already have installed on their computer. Each form must be sent to me by ONLY and using only the.xls FORMAT. *NO PAPER COPIES SENT THROUGH THE MAIL *NO FAXED COPIES *NO CUT AND PASTED COPIES *NO PDF COPIES Microsoft Excel (,xls format) forms will be the only ones accepted. Questions about this procedure??? Call me, toll free ATTACHED SURVEYS MUST BE COMPLETED AND RETURNED TO ME IMMEDIATELY 57 Lodges In Danger of Losing All Possible Honors 243 Paso Robles 261 Temecula Vly 498 Kern Valley 508 San Diego 561 Oxnard 632 Rosemead 702 Santa Monica 785 Torrance 1021 Elsinore 1325 Oceanside 1401 San Luis Ob Pismo Beach 1417 Ojai Valley 1431 Taft 1439 Hemet 1713 Lemon Grove 1763 Las Vegas 1780 Westchester 1788 Landers 1808 Victor Valley 1810 Apple Valley 1853 Anaheim 1858 La Habra 1945 Buena Park 1992 Fallbrook 2062 Gardena 2096 Lucerne Valley 2097 Santa Paula 2228 Quail Valley 2364 Frazier Park 208 McKinleyville 255 So. Sacramento 324 Oakland 336 Ukiah 391 Stockton 401 San Jose 546 Visalia 458 Santa Rosa 519 Oroville 545 Santa Cruz 1006 Redding 1120 Dixon 1164 Martinez 1475 Pittsburg 1491 Hayward-Cast. V So. Lake Tahoe 1679 Turlock 1761 Oro Madre 1762 W. Sacramento 1944 Pacifica 2217 Grass Valley 2264 Auburn 2284Clearlake Oaks The Following Four Lodges Have Submitted Surveys On Time, But Were Not Accepted. Must Be Re-Submit Correctly 1874 Escondido 2085 Big Bear 2108 Mira Mesa 454 Lindhurst FILE #2 Survey Blank

3 Wednesday, June 12, 2013 An Open Invitation To A Pilgrim Presentation Because of the early date of our first Pilgrim Presentation, New Pilgrim Gordon Dockstader has asked me to pass the following invitation on to his Moose Brothers: PILGRIM PRESENTATION of GORDON DOCKSTADER JUNE 22nd, pm PISMO BEACH MOOSE LODGE #1409 Available Motels: Premier Inn Camino Mercado, Arroyo Grande Oxford Suites Cities Dr., Pismo Beach Quality Inn Cities Dr., Pismo Beach Important New Membership Retention Tool Membership retention is often the biggest challenge for Lodges and Chapters across our Fraternity. Now there is a tool that you can use to make the task of contacting and renewing your expired members easier and more efficient. Lodges/Chapters will soon be receiving an Expired Member Kit via . This kit will be sent on approximately the 15 th of each month and will include a listing of their expired members for the previous month. You will also receive samples of scripts to be used to contact your expired members; totals for both Lodge/Chapter dues and Moose Legion dues (when applicable); home and cell phone information, when available; and all of the payment options that the expired member can use to renew. For those members that do not have a telephone number available, we ask that you contact them via or mail. We are also providing the sponsor s name and current status as they may be able to assist you with contacting the expired members. Lodges/Chapters currently can generate a listing of their expired members, using their LCL.net computer program. If you do this already and have a program in place, you do not need to change your process. This is simply a tool that was created to assist those that do not currently have a program in place to contact your expired members. If you have any questions, please don t hesitate to contact Member Services via , memberservices@mooseintl.org or by telephone Kurt T. Wiebe. Director of Membership and Chief Marketing Officer, Moose International

4 Annual Lodge Operations Survey Lodge Name Lodge# ST/Prov Data Collector (Name & Title) Date 1. Exterior Building and Grounds. Grounds and building appear to be clean, safe and well maintained? 2. Interior Appearance. Was entrance secured upon your arrival? Are Lodge room and Non-Food & Beverage areas clean and organized? Are Food & Beverage service, prep and storage areas clean and organized? Are restrooms clean and appropriately stocked? 3. Administrator's Office. Office Security & Organization: Is Administrator's office secured? Is Lodge's computer present and secured? Current Officers and Staff: Title MID# Name Start Date Governor Administrator Are ALL Officers entered on Admin Web Piece? Is Administrator Paid for his services? Is Administrator also the SQ Manager? Does the Lodge utilize Clerical Staff? Communication: All new member applications transmitted? If not, were they entered during this visit? How often does the Lodge publish and mail a newsletter to members? Does the Lodge maintain a website? Lodge Meetings (2/Month Minimum): Are meetings held according to by-laws scheduled dates and times? Are meetings conducted ONLY with a quorum present? The AVERAGE total attendance at Lodge meetings in the past 3 months was Amount of the Endowment Fund collected during the last 3 months? Amount of the Endowment Fund remitted during the last 3 months? Are MONTHLY Audit Committee Reports presented at Lodge meetings and on file at the Lodge? Are minutes COMPLETE and appropriately SIGNED, including Applicants and Sponsors listed by name for vote of membership? Officer Meetings (2/Month Minimum):

5 Are meetings held according to scheduled dates and times? Are minutes COMPLETE and appropriately SIGNED? House Committee Meetings (2/Month Minimum): Are House Committee minutes maintained separate of all other minutes? Monthly Joint Meetings (if applicable): Are meetings held according to scheduled dates and times. Managing Finances: Fiscal Responsibility: MI A/R including risk pool (liability/dram) is CURRENT? Endowment Fund/Moose Charities Remittance at least monthly? Are Building and Contents, Hazard Insurance Premiums Current? Is Mortgage or Rent Current? Utilities (electric, gas, water, phone, etc.) Sales Tax Payroll Tax (IRS Form 941 and others) is Current? Property Tax is Current? Are checks signed by 2 authorized signatures? Are Weekly HC Envelopes used and contain supporting receipts on file for any cash purchases? Is a debit or credit card utilized to make purchases? If yes to credit card, is it paid in full on a monthly basis? If online banking, is printed monthly bank statement signed by Treasurer? QuickBooks Pro Utilization: Are receipts and expenses entered in QuickBooks at least weekly? Reports/Filings: Lodge Insurance: Property (Fire) Insurance Company Paid Through: Surety/Fidelity Bond Company Paid Through: Worker's Comp Insurance Company Paid Through: 4. Social Quarters Governmental Filings (U.S. Lodges): List Years IRS Form 990 NOT Filed All Required State Incorporation Filings are Current? Membership Retention / Customer Service: Are membership cards being checked? Was there a timely and appropriate greeting from bartender/wait staff? Overall atmosphere and customer service is welcoming? Are blank Moose Membership applications available to members?

6 Are current International, Association and Local Membership Campaigns Displayed? Are Member Benefit Program brochures available to members? Regulatory Compliance Issues: Are SQ Permit, Liquor/Food Service/Gaming Licenses Posted & Current? Is HC Incident Log Book present and does it appear to be utilized? How long did it take to complete this survey? Hrs Minutes Report findings to Moose International and Senior Operations Analyst. Revised 04/23/2013

7 Presented and Filed, Presented NOT Filed, Filed Not Presented

8 All Current, Some Late Current, Delinquent, No One Paid Debit, Credit, Both, Neither

9 Association Only, Lodge Only, International and Lodge, None Displayed