PEOPLE PAY Customers can initially get set up within the People Pay system by accessing it through their Consumer ebanking (CeB) set up.
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1 PEOPLE PAY Customers can initially get set up within the People Pay system by accessing it through their Consumer ebanking (CeB) set up.
2 Once the People Pay link is chosen the customer will need to agree to the Terms and Conditions for the service before they can start using it. Once they agree to the Terms and Conditions they can start using the service right away.
3 PAYMENT OPTIONS Payments can be sent to anyone with an FNBC account or one that is held at another financial institution. Payments can be made in four ways which include: 1. Payments can be sent to a person s Address or their Cell Phone number (via a text) 2. Payments can be made directly into someone s account if you know their Account and Routing number 3. Payments can be made to someone s Pay Pal Account (sent instantly) 4. Payments can be made by a physical check being mailed through the Bill Payment system.
4 CeB and MOBILE SCREEN SHOTS Mobile App.
5 The sender needs to input the required information, amount, payment type and add any notes that may be sent with the payment. Once complete they will need to click Continue.
6 This is a sample of the same screen within the Mobile Banking App.
7 Payment Preview Screen:
8 Confirmation Screen:
9 Screen showing that the payment request was sent and the payment has not been claimed yet. The Payee s information has been saved for future use.
10 Sample of alert: Sender of the payment Sample of a text alert for the sender of the payment:
11 An message of the payment that was sent to the payee. The contains link and redemption information within the for the payee to use to claim the payment. BOB SMITH Sarah Parker Joe User SARAH PARKER sent you $20.00 SARAH PARKER SENT YOU $20.00Personal Message from Sarah:
12 The payee will need to enter the claim code that they received in the .
13 The Payee then has the choice on how they would like to receive the payment. If the PayPal or Bank Account options are chosen they will have to key in the appropriate information. SARAH PARKER
14 Since the Bank Account option was chosen the payee will have to input their bank Routing Number and Account Number. This information can then be saved for future payments that they may receive.
15 Once the correct information is input, the transaction will continue to be processed. SARAH PARKER The following confirmation screen will then appear. SARAH PARKER
16 How to send and egift Card. The People Pay service can also be used to send egift Cards from participating vendors. Choose the egift Card tab.
17 Within the egift Card tab choose the egift card that you want to send by utilizing the browse and select option.
18 Once the screen below appears the sender click on the Browse egift Cards option at the bottom of the page.
19 A list of available egift Card/vendors will appear. The sender will scroll through the list to select an egift Card/vendor. Once you have found the egift Card that you would like to send simple click on the corresponding card/company.
20 Screen print showing the company name for the chosen gift card. The sender will then complete the remaining information/choices.
21 Transaction preview. The sender must agree to the Terms and Conditions prior to confirming the transaction. Bob Johnson
22 The payee letting them know that an egift Card was sent to them. The notification gives them a link that they can use to claim their egift Card and the notification also states when they need to claim it by. SARAH PARKER sent you a $5.00 Buffalo Wild Wings egift Card. The recipient has 10 days to claim their egift Card.
23 The screen below gives the sender a confirmation that the egift Card was sent, gives an overview of the transaction and it also gives next steps information. B. Johnson bjohnson@gmail.com
24 The updated People Pay/eGift Card screen shows the transaction. B. Johnson B. Johnson
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