Instructions for the Well-Wisher s Address Book and Postcard over the Web services

Transcription

1 Instructions for the Well-Wisher s Address Book and Postcard over the Web services What is the Well-Wisher s Address Book?... 3 How to activate the Well-Wisher s Address Book service... 3 What is the Address Book?... 3 How to add friends to your Address Book... 4 Import contact details from Excel... 4 Import Gmail contacts... 4 Adding family members... 4 What is the circle of acquaintances?... 5 How to send an invitation to your circle of acquaintance... 5 How to accept an invitation... 5 How to reject an invitation... 6 Updates in your Address Book... 6 How to remove a friend from your circle of acquaintances... 6 How to control your circle of acquaintances... 7 How to control my details... 7 My special days... 7 How to deactivate the Well-Wisher s Address Book... 7 What is Postcard over the web?... 8 Card prices... 8 How to select an image... 8 How to select an image from the service... 8 How to add your own image... 8 How to add your image to a postcard... 9 How to position an image on your postcard... 9 How to select a frame for your image... 9 Card shape selection... 9 Entering text on an image... 9

2 Card message... 9 Card recipient details... 9 How to add recipient details manually How to import recipient details from your Address Book Send date Preview How to order and pay System requirements How to log in to Posti services... 10

3 What is the Well-Wisher s Address Book? The Well-Wisher s Address Book is an electronic service offered by Posti that includes an address book and reminders for special days and dates. You can add friends to your Address Book whose special days you want to remember and whose contact information you want to keep up to date. When your or your close friend s name or contact details change, they will be automatically updated from Posti's address information system in your Address Book. The automatic update of contact details between two people in the Address Book requires mutual approval. You can also add your important dates to the Well-Wisher s Address Book and receive reminders to your twice a month. How to activate the Well-Wisher s Address Book service Service activation requires identification using your online banking IDs, a Posti user ID or an identity card with a chip. You can create a Posti user ID through Your information -> Obtain a Posti user ID. When starting to use the service, you will be requested to verify your details and accept or reject marketing measures. In order to activate the Well-Wisher s Address Book, you need to be at least 15 years of age and accept the service agreement for the Well-Wisher s Address Book service, as well as the terms and conditions for Posti s electronic consumer services. Service activation requires that you register as a Posti customer. Your contact information is confidential and will only be disclosed to parties that you authorize. What is the Address Book? When starting to use the Well-Wisher s Address Book, you have access to an electronic Address Book. You can add friends to your Address Book whose special days you want to remember and whose contact information you want to keep up to date. When adding a new friend, the person s name day will be updated automatically if the name can be found from a Finnish calendar. You can also add birthdays to your friends contact information. The Well-Wisher s Address Book gives you a reminder when the special day of one of your friends is approaching. You can automatically update the name and contact details of the persons added to your Address Book from Posti s address information system by adding them to your circle of acquaintances. See also What is the circle of acquaintances?

4 How to add friends to your Address Book You can start adding a friend to your Address Book by selecting Add a friend to your Address Book. Complete desired fields and select Save. You can view more fields by selecting Show more. Adding your friends current addresses to your address book is easy. All you need to do is enter your friend s name and address, and select Invite to your circle. You may add a greeting to your invitation. When your friend accepts your invitation, his or her address is added to your address book. See also What is the circle of acquaintances? Import contact details from Excel You can import contact details into your address book from your own Excel spreadsheet. In order to do this, choose the option Import contacts > Import contact details from Excel in the address book. The file being uploaded must be in.xls format. There is also an example file in the service that shows the required fields. Import Gmail contacts You can import contact details also from your address book in Gmail. Select Import contacts > Import Gmail contacts. Adding family members You can easily add members of your friend s household to your address book by adding family members. For example, adding a friend s child or spouse to your address book is simple; just them as a family member of a friend. Also remember to add family members birthdays so that we can remind you to send them greetings. When you add a family member to a friend, an address card for him/her is created in your address book and your friend s address automatically becomes his/her address. Added family members see all other family members address cards in the section Family. Add a family member by selecting Add family member on your friend s address card. Select a family member from your address book s contacts or add as a family member a new person by selecting Add a new person to your address book. How to edit the contact details of your friends and remove them from your Address Book You can delete the contact details of your friends from your Address Book, or edit them by selecting Edit. Make your changes and click Save. You can delete a friend from the Address Book by selecting Delete. Any friends deleted from your Address Book will also be removed from your circle of acquaintances.

5 Once a friend accepts your invitation to your circle of acquaintances, you cannot change the friend s details; instead, they will be updated from Posti s address information system. See also How to remove a friend from your circle of acquaintances. What is the circle of acquaintances? Your circle of acquaintances consists of your friends who have accepted your invitation to your circle of acquaintances or whose invitation you have accepted. When the contact information or names of yourself or a member in your circle of acquaintances change, they will be automatically updated from Posti's address information system in your Address Book. Users belong to their circles of acquaintances until they are removed. If required, either user may remove the other person from their circle of acquaintances. Once a friend accepts your invitation to your immediate circle, you cannot change the friend s details; instead, they will be updated from Posti s address information system. See also How to remove a friend from your circle of acquaintances. How to send an invitation to your circle of acquaintance You can invite a friend to your circle of acquaintances by selecting Invite to your circle of acquaintances from his or her address card. By sending the invitation, you hand over your contact information and birthday to the friend you have invited. If your friend is using the Well-Wisher s Address Book service, your information will be saved in his or her Address Book and updated from Posti s address information system whenever there are changes. When a friend accepts your invitation, his or her contact information will automatically be updated in your Address Book from Posti s address information system. How to accept an invitation You can receive an invitation from a person who wishes to add you to his or her circle of acquaintances. By accepting the invitation, you hand over your contact information and birthday to the friend. The information sent will be saved in your friend s Address Book and updated from Posti s address information system whenever there are changes. Accepting the invitation requires identification using your online banking IDs, a Posti user ID or an identity card with a chip.

6 In order to update the contact details of the person who sent you an invitation in your Address Book, you need to activate the Well-Wisher s Address Book service. You can activate the Well-Wisher s Address Book after accepting the invitation. You can also accept an invitation without registering as a Posti customer or activating the Well-Wisher s Address Book service. In this case, you cannot utilize the permission of the friend who sent the invitation in updating his or her contact details automatically. See also How to activate the Well-Wisher s Address Book; How to reject an invitation How to reject an invitation If you do not know the person who sent you an invitation or do not want to hand over your contact or birthday information to the person, you can either ignore the invitation or reject it by selecting Reject invitation. Rejection requires identification using your online banking IDs, a Posti user ID or an identity card with a chip. Updates in your Address Book When the contact details of yourself or a member in your circle of acquaintances change, they will be automatically updated from Posti's address information system in your Address Book and that of your friend. The address card for your friend in your circle of acquaintances indicates when the address card was most recently updated by Posti. The information updated includes name and address details, telephone numbers and addresses. If the address card says Address information not found in Posti's address information system, Posti has not been able to update your friend's address card. This may be caused by your friend having prevented the address being handed over. In this case, the address card will show the information that was received for the most recent successful update, and you can edit that information. When your friend's address card update is successful later, you can no longer edit his or her contact information. See also What is the circle of acquaintances? How to remove a friend from your circle of acquaintances You can remove a friend from your circle of acquaintances by selecting Remove from circle from his or her address card. Once a friend has been removed from your circle of acquaintances, the contact details in effect upon removal will remain in the friend s Address Book. When there are changes in your contact details, they will not be updated in the friend s Address Book. You cannot remove your full contact details from other users Address Books.

7 When you remove friends from your circle of acquaintances, their contact details will no longer be updated in your Address Book. Removing a friend from your circle of acquaintances will not remove the friend from your Address Book. See also How to edit the contact details of your friends and remove them from your Address Book. How to control your circle of acquaintances If you are using the Well-Wisher s Address Book, you can see all friends within your circle of acquaintances in your Address Book. If you are not a user of the Well-Wisher s Address Book service, you can see those who have added you to their circle of acquaintances as follows. 1. Log into the service 2. Select Special occasions. 3. Select Circle of acquaintances You can remove yourself from the circle of acquaintances of your friends by selecting Remove from circle of acquaintances. See also How to remove a friend from your circle of acquaintances. How to control my details All persons within your circle of acquaintances can see your birthday. You can select whether they can see your birthday with or without the date of birth. You can edit this selection in your address card in your Address Book. My special days You can add your special days that you do not wish to forget (e.g. your wedding anniversary or the birthday or your godchild) to the service. When a special day is approaching, you will receive an reminder. You can add a special day by selecting Add a new special day. Enter the name and date of the special day. You can choose whether or not the day is repeated every year. Select Save. You can edit or remove already saved special days by selecting Edit. How to deactivate the Well-Wisher s Address Book When you want to stop using the service, you can terminate the service agreement through the Your information page.

8 If you wish that your contact details are not updated in the Address Books of your friends within your circle of acquaintances after deactivating the service, you need to remove them one by one from your circle of acquaintances. What is Postcard over the web? Postcard over the web is delivered to the recipient as an actual paper postcard. You can send the card to one or more recipient all over the world. As a user of the Well-Wisher s Address Book, you can search for address details from your Address Book. You can design your own Postcards. You can use your own images or select an image from the service s image bank. The Postcard s postage has already been paid to all locations around the world. You may select either a straight or a folded card. One page of both a straight and a folded card is 16.8 cm x 11.9 cm in size. Folded cards are sent in an envelope. The cards are printed on white paper (300 g). Card prices Customers of Posti's electronic services are eligible for a 15% discount on cards. You need to log in to get the discount. You can log in or register to use Posti's electronic services at the "Select image" or Select card shape stages. Prices are listed in the service. The prices include postage all over the world. The card price offered to you is highlighted in bold at the Select card shape stage. How to select an image You can select an image from the service s image bank or upload your own image from your computer. How to select an image from the service The service s images have been divided into different themes. You can change the theme from the dropdown menu. Select an image for your card by clicking the image you want. How to add your own image You can upload your own images to the service by clicking Browse. Then, click the Upload image button, and the image selected will be uploaded to the service and displayed on the screen. Select the image for your card by clicking the image. If you have logged in to the service, the images will be saved in the service.

9 How to add your image to a postcard I you have previously logged in to the service and uploaded images, you can view your uploaded images under Your images. Select an image for your card by clicking the you want. The recommended image resolution is at least 300 dpi and 1866 x 1319 pixels. The service displays a message if the resolution of the image uploaded is not sufficient. How to position an image on your postcard You can change the image position by dragging the image with the mouse. Using the functions below the postcard, you can change the image size and rotate it left or right. How to select a frame for your image You can also add a frame for your image. Select a frame by clicking the frame you want on the left side of your postcard. You can also change the frame selected. If you wish to remove the frame, select Remove frame. Card shape selection You may select either a straight or a folded card. Please select your card shape on the right-hand side. One page of both a straight and a folded card is 16.8 cm x 11.9 cm in size. Folded cards are sent in an envelope. The cards are printed on white paper (300 g). The card price offered to you is highlighted in bold. Entering text on an image You can write text on an image by clicking Add text. You can edit the text and font type using the functions below the card. If you wish to remove your text, select Remove text. Card message Write your message on the card. You can edit the text and font type using the functions below the postcard. Card recipient details You can add recipient details manually or, if you are using the Well-Wisher s Address Book, import them from your Address Book. See also What is the Well-Wisher s Address Book?

10 How to add recipient details manually Enter the details of the card recipient on the postcard s address lines and select Save as recipient. You can send the same card to several recipients at the same time by adding recipients to the address lines one by one and selecting Save as recipient. How to import recipient details from your Address Book If you are using the Well-Wisher s Address Book, you can import recipient details from your Address Book by selecting Import from Address Book. Select the recipients you want and click Done. Send date Select a send date for your postcard from below the card. Postcards are sent as 1st class letters. Cards ordered by 12:00 noon on weekdays are mainly delivered to the recipient on the following working day. If it is very important that the card is delivered on a specific date, it is strongly recommended that you choose an earlier sending date. Preview On the Preview page you can view your postcard s image and text side, recipients and sending date. You can start editing each detail by selecting Edit. How to order and pay When you wish to pay for your card, select Add the card in the shopping cart and proceed to payment at the bottom of the page. You will be forwarded to Posti s online cash desk to pay for your order and any other products you have added to your shopping cart. Complete your details, select a payment method, accept the terms of delivery and click Continue. The Delivery to another address section does not apply to Postcards over the web. Click the bank icon on the following page or the Confirm button and pay for your purchases. A receipt of a successful payment will be sent to your . You can only check the card payment in Finnish or English. System requirements The recommended browser for using the Well-Wisher s Address Book or Postcard over the web is Explorer 7 or later, or Mozilla Firefox 3 or later. How to log in to Posti services You can log in to Posti s online services by selecting Log in. You can log in using your Posti user ID, banking IDs or an identity card with a chip.

11 To log out of the system, click the Log out link at the top of the page. Please note that by clicking the link, you also log out of all other Posti online services you may have visited.