Office365 / G Suite Backup Manual

Transcription

1 Office365 / G Suite Backup Manual This document explains how to setup and manage G Suite/Office365 backup with Managed Backup Service. - Getting Started - Configuring Backups on Managed Backup Service - Configuring Backup - Google Backup (Business) - Configuring Backup - Office Backup (Business) - Rebranding Getting Started 1) Go to the Managed Backup Service control panel and sign in with your MSP account ( and password) and set a storage account for your backups: If you do not setup a storage account for your backups yet, check out the Getting Started topic. Note: To add a new storage account, go to the Storage Storage Accounts page and click the Add Account button: Select a cloud storage account and enter storage credentials. Supported storage accounts: Amazon S3, Microsoft Azure, Google Cloud, BackBlaze B2. 2) The next step is to enable G Suite/O365 and set URL for your G Suite/O365 control panel, go to the GApps/O365 General page to add an alias:

2 Configuring Backup on Managed Backup Service To start using the MBS backup, you need to add a domain(s) or individual user(s) that you want to back up. 1) Go to the G Suite/O365 Mail Domains to Backup page: Click Add Backup Destination to add your storage account. Click the Add Domain/Users button to add a domain(s)/user(s) you want to back up:

3 Note: A domain(s) or user(s) can be added only once within all MBS providers. Once a domain(s) or user(s) is added, go back to the General page and click the Access Panel button to sign in to the backup service: Choose Google Backup or Office Backup you want to proceed with:

4 Google Backup allows you to back up: G Suite Note: it requires a domain administrator account to sing in first time. Google Account(@gmail.com) Office Backup allows you to back up: Office 365 Business Note: it requires an Office365 administrator account to sing in first time. Office 365 Home

5 Configuring Backup G Suite Backup (Business) This topic includes the following sections: - Sign in and Install "MSP Google Apps Backup" application - Add Users and Manage Services for Backup - How to Run Immediate Backup - How to Restore 1. Sign in and Install the "MSP G Suite Backup" application 1) Click G Suite backup: 2) Sign in with your Google administrator account:

6 3) Click Configure Backup to choose services , Drive, Contact, Calendar: 4) Select services you want to back up, click Save: 5) After that you will be redirected to the G Suite marketplace to install the app ("MSPBackups"), click Continue: Click Install App on the G Suite Marketplace page:

7 6) Grant the MSP Google Apps Backup application the right to access your domain data - click Accept: 7) Follow the wizard steps to complete the installation:

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9 The application has been successfully installed. After installing the app you can sign in to the backup service again and all the services will be available to perform a backup:

10 2. Add Users and Manage Services for Backup 1) Go to the Users page to add users you want to back up: If a user is not selected for backup then the user will not be able to sign in to G Suite Backup. To add new users, click the Refresh icon or click on Sync domain: To exclude users from the backup, click the OFF button on the column Backup next to a user:

11 2) To select services for backup, click the Gear icon to enable/disable services for a particular user: Once you enable a user, backup is automatically scheduled to run 4 times a day. The column Services shows which services are enabled for backup ("blue" means enabled; "grey"- disabled): You can also run a backup immediately if you like. 3. How to Run Immediate Backup You can run an immediate backup of Mail, Drive, Contacts or Calendar. Mail Backup 1) Go the Mail page:

12 2) Click the Backup now button to run a backup. Once the backup is complete, refresh the page to see a list of messages that have been backed up: 3) Click the drop-down menu next to subject to see a quick preview of content (including text and images): Drive Backup On the Drive page, click the Backup now button to run a backup:

13 Once the backup is complete, you can see a list of Drive items that have been backed up. Each item contains a list of revisions - see a list of revisions on the right side of screen. Contacts Backup Go to the Contacts page, click the Backup now button to run a backup. Once the backup is complete, you can see a list of your Google Contacts. Each contact contains a list of revisions. Calendar Backup Go to the Calendar page, click the Backup now button to run a backup. Once the backup is complete, you can see a list of Google calendar events. Team Drives Backup On the Team Drives page, click the Backup now button to run a backup:

14 Once the backup is complete, you can see a list of Team Drive items that have been backed up. Each item contains a list of revisions - see a list of revisions on the right side of screen. 4. How to Restore You can run an immediate restore. Mail Restore On the Mail page click the drop-down menu Restore to choose restore options: These options restore messages to an original mailbox: - Restore All Mailbox - Restore Selected Folder - Restore Selected Messages Messages are restored to the Restore folder in a destination mailbox: These options allow you to restore to another mailbox, you need to enter credentials of another account: - Restore All Mailbox to... - Restore Selected Folder to... - Restore Selected Messages to... Drive Restore You can download a specific revision of a file to your workstation: go to the Drive page, click a revision that you need to download on the right side of screen. Contacts Restore Click a contact that you need to restore then click the Restore button and choose Restore Selected Contacts. Selected contact will be restored to your account. Calendar Restore

15 Click a calendar that you need to restore then click the Restore button and choose Restore. Selected calendar will be restored to your account. Team Drives Restore You can download a specific revision of a file to your workstation: go to the Team Drives page, click a revision that you need to download click a revision that you need to download on the right side of screen. User permissions All permissions of non-admin users are limited by default. There are two available permissions: - Ability to restore items - Sign in to G Suite. Lock icon indicates which permissions are given: - Gray means all permissions are restricted - Yellow means one of the permissions is restricted - Green means all permissions are given To set user permissions, click a corresponding lock icon or the Permissions button.

16 Configuring Backup - Office Backup (Business) This topic includes the following sections: - Sign in and Grant access to "Apps Mspbackups Web" application - Add Users and Manage Services for Backup - How to Run Immediate Backup - How to Restore 1. Sign in and Grant access to "Apps Mspbackups Web" application 1) Choose Corporate type: 2) Sign in with your Office 365 administrator account

17 3) Grant the Apps Mspbackups Web app the rights to access your Office 365 account - click Accept: Note: If a domain is not added to a list of accepted domains/users (see Configuring Backups on Managed Backup Service) then a user is asked to send a request to a provider to get access to the service. A provider will get a request to their registered . 4) Grant permission to access your data - click Accept:

18 Once the process is complete, you can see the Dashboard page where you can select services to back up for domain by clicking Configure Backup. After selecting services click Save. By default all services are turned ON. 2. Add Users and Manage Services for Backup Note: The Users page is available only when you sign in as administrator. In order to accomplish that, click on the drop-down menu on the upper right hand corner of the Dashboard page and then click Sign in as Admin. Or click Sign in as Admin at the bottom of the page.

19 1) Go to the Users page to add users you want to back up, disable or enable backup services for each or for all users. To add new users, click the Refresh icon or click Sync domain.

20 To exclude users from backup, click the OFF button on the Backup column next to a user or select users from the list and click Configure Backup. 2) To select services you want to back up for each user, click the Gear icon to enable/disable services for a particular user: The column Services shows which services are enabled for the backup ("blue" means enabled; "grey"- disabled): Click an enabled service icon to open a related backup page. Once the services are enabled, backup is automatically scheduled to run 4 times a day. You can also run a backup immediately if you like.

21 Note: If a user is not selected for backup, then the user is not able to sign in to the Office 365 Backup service. Note2: You can add alternate addresses to your users and use them to sign in, recover password, and delete data. Click a key associated with a user you want to add an alternate address on the Users page. Enter the alternate address and password in the pop-up window. You can use any , it even doesn t have to be an Office365 account. When you click the Save button, you will receive a verification message. Click a verification link in that you received to your alternate address. After adding the alternate address, you can enable 2-Step Verification if you need to have an extra layer of protection. Enter your alternate password. Scan the bar code, enter the 6-digit verification code generated by the Authenticator app and click on the Save button. Please follow the steps below to install the Google Authenticator app. 1. On your phone, go to the Google Play or Apple App Store. 2. Search for Google Authenticator.

22 3. Download and install the application. Now open and configure Google Authenticator. 1. In Google Authenticator, touch Menu and select Setup account. 2. Select Scan a barcode. 3. Use your phone s camera to scan this barcode. 3. How to Run Immediate Backup You can run an immediate backup of Mail, Drive, Contacts or Calendar for a particular user. Mail Backup 1) Go to the Mail page: 2) Click the Backup now button to run a backup.

23 Once the backup complete, refresh the page to see a list of messages that have been backed up: 3) Click the drop-down menu next to subject to see a quick preview of content (including text and images):

24 Click the button below and will open in a separate browser window: Drive Backup On the Drive page, click the Backup now button to run a backup: Once the backup is complete, you can see a list your Drive items that have been backed up. Each item contains a list of revisions you can see a list of revisions on the right side of screen. Contacts Backup Go to the Contacts page, click the Backup now button to run a backup. Once the backup is complete, you can see a list of your Office365 contacts. Each contact contains a list of revisions.

25 Calendar Backup Go to the Calendar page, click the Backup now button to run a backup. Once the backup is complete, you can see a list of your calendars. SharePoint Backup Note: In order to back up SharePoint Sites, you need to sign in as a domain administrator. Go to the SharePoint page, click on the Backup now button to run a backup. Once the backup is complete, you can see a list of your sites that have been backed up.

26 4. How to Restore You can run an immediate restore. Mail Restore On the Mail page, click the drop-down menu Restore to select restore options: Click to select it and then click the Restore button and click Restore Selected Messages. You can find restored in the Restore folder in your mailbox. The following options allow you to restore to another mailbox, you need to enter credentials of another mailbox: - Restore All Mailbox to... - Restore Selected Folder to... - Restore Selected Messages to... Drive Restore You can download a specific revision of a file to your workstation: go to the Drive page, click a file and then click a revision on the right side of screen.

27 Contact Restore Click a contact you need to restore click the Restore button and select Restore Selected Contacts. A selected contact will be restored to your account. Calendar Restore Click a calendar you need to restore click the Restore button and select Restore Selected Calendar. A selected calendar will be restored to your account. SharePoint Restore You can download a specific revision of a SharePoint file to your workstation: go to the SharePoint page, click a file and then click a revision on the right side of screen. User permissions All permissions of non-admin users are limited by default. There are two available permissions: - Ability to restore items - Sign in to Office 365. Lock icon indicates which permissions are given: - Gray means all permissions are restricted - Yellow means one of the permissions is restricted - Green means all permissions are given To set user permissions, click on a corresponding lock icon or the Permissions button.

28 Rebranding You can customize your G Suite/O365 application by setting: logo on the application main page custom URL using your DNS 1) To set a logo, go to the Settings Online Access page AddURL to the logo you want to use for the application:

29 2) To set a custom URL, go to the G Suite/O365 General page To configure a custom domain, point your domain name to IP address.