Welcome to our Behavior Documentation Process Training

Transcription

1 Welcome to our Behavior Documentation Process Training Please take a moment to review the following: We will get started closer to the top of the hour If dialing in, please DO NOT place your line on HOLD If you place this call on hold, we will be able to hear any hold music or hold recordings If you get another call, please hang up from this call and dial back in when you have completed your other call Thank you for joining us. We will begin shortly! 1

2 ProviderConnect: Behavior Documentation Process

3 Available Provider Trainings Contract Introduction and Overview Tips for Writing a Behavior Analysis (BA) Assessment Behavior Analysis Trends and Opportunities How to Register in ProviderConnect Q & A with the Clinical Director 3

4 Objectives ProviderConnect Accessing ProviderConnect Submitting Clinical Data Demo of Clinical Data Entry Viewing Graphs of Maladaptive Behaviors and Skills data Additional Information Questions 4

5 How to Access ProviderConnect 5

6 ProviderConnect ProviderConnect registration occurs in one of two ways: Manual by Beacon - Groups enrolled on 1/10/2017 and after, as well as individual practitioners that are not associated with a group must complete the online services account request form to request registration. Manual by Group Super User - All website users associated with a group will be registered by a Super User at your organization. 6

7 ProviderConnect Types of User Accounts: Super User A designation given to one or multiple administrators at an organization that have the ability to allow/disallow use of functions within ProviderConnect. This user also has the ability to create new user accounts for staff and disable accounts when necessary. Managed User A designation assigned by the Super User for staff members that will be using ProviderConnect. The user s ability to access functions on ProviderConnect is controlled by a Super User. Standard User A standard account created by Beacon for a user that is not controlled by an administrator. 7

8 ProviderConnect From the homepage click For Providers 8

9 ProviderConnect Registration Forms To access the Online Services Account Request Form, you must click the Register button as outlined below. The Online Services Account Request Form must be completed in it s entirety and sent to Beacon for processing. The username and password will be sent to the address received on the form. 9

10 Logging into ProviderConnect 10

11 Clinical Data Entry 11

12 Accessing Clinical Data Entry Screens 12

13 Search for a Recipient 13

14 Select Option to Enter Maladaptive or Skills Data 14

15 Entering Maladaptive Behavior Data 15

16 Entering Maladaptive Behavior Data Select a week for which you will be entering data Indicate if data is a baseline measure of performance by clicking in the box 16

17 Entering Maladaptive Behavior Data Choose Behavior Type per maladaptive behavior displayed by recipient Provider may also indicate specific behavior name (This step is optional) A drop down list will appear under Behavior Name of most frequently identified behavior examples Providers have the option to choose Other and enter specific behavior name In the example above for Behavior Type Aggression 1 the Behavior Name of Hitting has been identified 17

18 Entering Maladaptive Behavior Data Select the Measurement Type from the dropdown list. Enter the Measurement Units and Interval Units, if the measurement type requires it. Note the system will only allow data entry into required field based on measurement type chosen. 18

19 Guide for Measurement Type Requirements 19

20 Entering Maladaptive Behavior Data 20

21 Confirmation Page 21

22 Entering Skills Data 22

23 Entering Skills Data 23

24 Entering Skills Data 24

25 Entering Skills Data 25

26 Confirmation Page 26

27 Viewing BA data 27

28 Viewing Maladaptive Behavior Data 28

29 Viewing Skills Data 29

30 Viewing Skills Data 30

31 Contact Information Provider Customer Service (Utilization management and general question assistance) Monday through Friday, 8 a.m. 5 p.m. ET Phone: Or by to Miami Provider Relations Miami_Partners@beaconhealthoptions.com Beacon Health Options EDI Helpdesk (ProviderConnect Technical Questions) Monday through Friday, 8 a.m. 6 p.m. ET Phone: e-supportservices@beaconhealthoptions.com 31

32 For provider questions, issues, or concerns: Ellen Livingston, Program Director Cell: Lauren DeBlasio, MPP, Central & North Florida Cell: Michael Benvenuto, MPP, South Florida Cell: Monday through Friday, 8 a.m. 5 p.m. ET 32

33 Questions? 33