Recognising You Quick Start Guide

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1 Recognising You Quick Start Guide

2 WELCOME TO RECOGNISING YOU WE KNOW HOW PASSIONATE YOU ARE ABOUT RECOGNISING YOUR COLLEAGUES FOR DOING A GREAT JOB, AND HOW IMPORTANT IT IS TO YOU TO RECEIVE RECOGNITION FOR GIVING YOUR BEST. Everyone loves the feeling you get when a colleague or manager tells you well done, great job, we couldn t have done it without you. It s what makes your day a little brighter, your step a little lighter and what makes Sodexo a great place to work. Recognising You is for you. It s your chance to shine and to give others that warm glow that comes with receiving a heartfelt thank you. We ve put together this simple guide on how to use Recognising You. So let s all share the good feeling that comes from saying thank you.

3 WHAT IS RECOGNISING YOU? Recognising You celebrates everything that is great about our people and brings together all the main ways to say thanks to a colleague, and recognises service loyalty too. Recognising You is for all Sodexo employees in the UK to use and not just managers. Do you want to give a shout out to someone for a job well done? Say a personal thank you to a colleague or team? Wish someone happy birthday? Maybe you d love to send a colleague an ecard for living the values? Or for making the workplace a safer place to be? RECOGNISING YOU IS THE PLACE TO DO IT!

4 HOW DO I ACCESS? Go to Click on the Recognising You tile and you are there! You can also access the Reward Hub via If you are logged in to Your_Sodexo there is no need to remember your Reward Hub login deta ils. DID YOU KNOW? Once you have logged in to Reward Hub, you can save your login details by clicking yes to the pop up screen at the bottom of the page which saves you having to type in your details each time.

5 SETTING UP YOUR PROFILE Click on the Profile tab in the navigation bar. Check that all your details are correct department, line manager, start date. You can also update your address (this is the address any Recognising You notifications will be sent to). MANAGE YOUR DELIVERY ADDRESS This is where any vouchers you order will be sent to. Give the address a name, e.g. Work or Home, fill in the full address details including postcode, then click Add Address. Finally, don t forget to set up your profile picture (this will be displayed in the Hall of Fame next to any recognition you receive).

6 SETTING UP YOUR PROFILE PICTURE Click on Upload a photo link from the options on the right. To add a new picture, first click on the Browse button. This will then open a dialogue box where you can browse your computer for a picture double click on the image you want to upload. Please ensure that your image is a JPG or GIF format and the size is no bigger than 0.4MB. This will take you back to your profile page where you can see your image has been selected. Click on the Upload button to load the image to your profile page. Once you have uploaded the image you will then be able to crop it to fit by dragging the box frame to size. Finally click on the Save image button to set the image as your profile picture. VIEWING YOUR RECOGNITION Click on the link on your profile page. People I have recognised: this will show all the recognition you have sent to colleagues. My recognition: this will show all the recognition you have received from colleagues, you will also be able to download a copy of your ecard from here.

7 SO HOW DO YOU RECOGNISE A COLLEAGUE? Click on the Thank You tab on the navigation bar. To find the colleague you want to thank, just type in their name and a list will pop up for you to choose from. Then, simply click on the colleague you want to recognise and you will be taken through to the Thank you form. If you want to recognise more than one colleague first click on Thank a group to select the colleagues you want using the process above. On the form, choose the category you would like to recognise a colleague for (Service Spirit, Team Spirit, Spirit of Progress, Safety and Just to Say. To find out more about these, go to the About tab in the navigation bar). Once you have chosen the category, tell us a little bit about why you are recognising your colleague. Put a brief description in the first box this will appear on the Hall of Fame. Then provide a bit more detail in the second box this will be sent to your colleague and their line manager. Finally, choose an ecard from the selection at the bottom of the page which will be sent to your colleague to print out and keep. In addition to colleagues sending Thank Yous, certain managers can also make monetary awards in the form of reward points which you can then convert into high street shopping vouchers on Recognising You.

8 SPENDING YOUR REWARD Click on the Rewards tab in the navigation bar at the top of the page which will take you to the reward catalogue where you can choose from a broad range of high street gift vouchers and cards. You can either search for a specific retailer by name or scroll down the page to see what s available. You can view a record of all the orders you have placed on the Order History page. If you have any queries regarding your order you can help@recognisingyou.com Once you ve found the voucher you want, just enter the quantity you want to order based on the cost of the voucher (i.e. if you want to order 25 of Asda vouchers and the vouchers are 5 each your order quantity would be 5), then click Add to basket. You can order as many types of voucher as you like in whatever quantities up to the balance of your reward. Once you have completed your selection, click on View/ Edit your basket at the top of the page and follow the check out process you will be able to specify a delivery address for your vouchers during checkout. Please be aware that any voucher orders under 50 will be sent by 1st class post while any orders over 50 will be sent by secure delivery and will require a signature. Reloadable gift cards will be sent by 1st class post, please make sure you follow the activation instructions on the letter that will come with the card (you will need the memorable date you provided when ordering to activate your giftcard).

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