Enterprise Identity Management (EIDM) Account Setup for Quality Payment Program (QPP) Data Submission August 2, 2018

Transcription

1 Enterprise Identity Management (EIDM) Account Setup for Quality Payment Program (QPP) Data Submission August 2, 2018 Patty Rose, Purdue Healthcare Advisors and Sam Ross, CHITREC 1

2 Objectives How to Access QPP Portal PTANs New User Registration to Access to the Physician Value System (PV) Physician Quality and Value (PV) Application Roles 2

3 Enterprise Identity Management-EIDM EIDM account with an associated user role: Sign in and submit data to the Quality Payment Program. Provides a single identification to use across multiple CMS systems. Receive real-time performance feedback for data submitted via the portal. Integrated with CMS Enterprise Portal. Assures only authorized/registered users can access protected information and systems. Access Performance Feedback Reports. NOTE: EIDM has retained the PQRS naming convention for roles associated with QPP submission 3

4 2 Steps to Access QPP Portal 1. Create an EIDM Account EIDM Account would exist if you ve accessed: Quality Reporting Use Reports (QRUR) PQRS Feedback Reports in past Submitted PQRS via Qnet Portal in past 2. Register for the Physician Quality and Value (PV) Application Roles: Approvers and Submitters Remote Identity Proofing (RIDP) Multi-Factor Authentication (MFA) *Call QPP Helpdesk at and provide group s TIN/name of practice to inquire IF an EIDM account exists. 4

5 New User Registration: Before You Start Review Provider(s) in Provider Enrollment Chain and Ownership System (PECOS). PECOS updates needed? o Call or 5

6 New User Registration: Before You Start Legal Business Name (LBN) Medicare Billing TIN(s) Clinician s Full Name(s) Rendering Physician s NPI and PTAN Basic demographics: address, city, state, zip and phone Security Official role requires NPIs and PTANs for 2 different clinicians who bill under TIN *Access the EIDM User Guide for further details 6

7 What is a PTAN? 7

8 Provider Transaction Access Number-PTAN Medicare-only number issued by Medicare Administrative Contractors (MACs) upon enrollment in Medicare. o MACs issue an approval/notification letter, including PTAN information, when an enrollment is approved. While only the National Provider Identifier (NPI) is submitted on claims, the PTAN is a critical number directly linked to a provider s or supplier's NPI. A PTAN's use should generally be limited to a provider's communication with their MAC. 8

9 NPI/PTAN Relationships If a group NPI enrolled in Medicare, the group would be issued a PTAN. If an individual NPI enrolled in Medicare, the individual would be issued a PTAN. If an individual NPI enrolled in Medicare under multiple TINs, multiple PTANs would be issued by the MAC under those TINs. When creating a new, individual provider association in the Physician Quality and Value Program in the EIDM portal, the PTAN issued to the individual NPI should be entered. 9

10 Multiple PTANs-Locality More than one PTAN may be issued depending upon the reasonable charge locality, under the Medicare Physician Fee Schedule (PFS) locality configuration. o Example: If a NPI practices under a single TIN but has a practice in John Wayne County (PFS Locality 01) and a practice in Green County (PFS Locality 99), multiple PTANs may be issued. 10

11 How to Find a PTAN Option 1: Find PTAN on the notification letter sent by the MAC when the Medicare enrollment was approved Option 2: Find PTAN in the Medicare Provider Enrollment, Chain and Ownership System (PECOS) 11

12 PECOS Step 1 Login into PECOS: NOTE: The password security has been updated at the I&A level. If you cannot login to PECOS, try logging into the I&A system to update the password. Once updated, the user should by able to access PECOS. 12

13 Who should I call? Medicare Administrative Contractor (MAC) 13

14 Where can I find my PTAN? 14

15 PECOS Step 2 Select "My Associates" on PECOS home page Note: My Associates can be found mid-way down the first screen. 15

16 PECOS Step 3 Select "View Enrollments" by applicable individual or organizational enrollment 16

17 PECOS Step 4 Click on "View Medicare ID Report" 17

18 Medicare ID Report Sample 18

19 New User Registration: Setting up an EIDM Account 19

20 CMS Enterprise Portal Login Page Visit Click the New User Registration button 20

21 Creating an EIDM Account: Choose Your Application Select Physician Value- PV: Physician Quality and Value Programs from the drop down list Click the box I Agree to The Terms and Conditions and click NEXT 21

22 Creating an EIDM Account: Register Your Information Register Your Information, complete all fields with an * required and click NEXT 22

23 EIDM Account: Password Challenge Questions Set up your Username and Password Create Challenge Questions Review Registration Summary screen, and select Submit User to continue with registration process Note: Highly recommended to screenshot or write down in a secure location your username/password and challenge questions/responses 23

24 EIDM Account: Confirmation - Success! Your EIDM account setup is now complete! You ll receive an confirmation acknowledging your successful account creation. Next, log into the CMS Enterprise Portal by clicking here link. 24

25 Physician Quality and Value (PV) Application Roles 25

26 PV Application: Selecting the Appropriate Role PV Application requires selection of appropriate role: Provider Approver: Master account (must be set up first) o Individual Practitioner o Security Official PQRS Provider: Requires approval of Master o Individual Practitioner Representative o PQRS Submitter o Web-Interface Submitter Establishing a role requires identity verification (Experian credit report) 26

27 Requesting Appropriate Role(s) 27

28 Requesting Appropriate Role(s) 28

29 Requesting Appropriate Role(s) 29

30 Registering for the PV Application 30

31 Log In and Add Apps Log into with your EIDM credentials Click the Request/Add Apps button 31

32 Request Access for PV Enter P in Access Catalog search box to filter applications Click Request Access button for the Physician Quality and Value Program (PV) 32

33 Select Group and Role For Initial Registration, next to Select a Group, choose Provider Approver. Next to Select a Role Description, choose Individual Practitioner for solo practitioner OR Security Official for a Group (2+ EP s). Click NEXT. 33

34 Identity Verification Review the Identity Verification items listed below to keep in mind during the next steps. Click NEXT. 34

35 Identity Verification Read the Identity Verification terms and conditions Click I agree to the terms and conditions, then NEXT NOTE: You will not be able to complete the Identity Verification section if you have had a credit freeze in the past. Please see slide 45 for further details 35

36 Identity Verification Enter YOUR information accordingly. Click NEXT. 36

37 Identity Verification Select appropriate responses to each of the questions to continue to verify your Identity Click NEXT to continue 37

38 Manual Approver Process Identity verification cannot be completed for users with a credit freeze: Common issue due to recent Experian breach An EIDM Manual Identity form would need to be completed, with the following documents: Driver s license/state ID Passport Two statements from financial institutions addressed to the user at the address provided during registration For further questions, contact the QPP Helpdesk at

39 Identity Verification Remote identity proofing is complete! Click NEXT to proceed to Multi-Factor Authentication registration process. Review Multi-Factor Authentication Information. Click NEXT. 39

40 Multi-Factor Registration (MFA) Read the Register Your Phone, Computer, or E- mail notification and then select an option from the MFA Device drop down menu. Click NEXT. 40

41 Multi-Factor Authentication Complete! Registration for the Multi-Factor Authentication is now complete. Select Next to proceed to request the role. 41

42 Requesting New Application Access: Individual Practitioner 42

43 Requesting Appropriate Role(s) 43

44 Request New Application Access Complete Contact Information. Click NEXT. 44

45 Select Role: Individual Practitioner For Initial registration of solo practice, select Group > Provider Approver and Select a Role > Individual Practitioner. Next to Create/Associate Individual, choose Create a New Individual Eligible Professional. 45

46 Creating New Organization TIPs 46

47 Select Role: Individual Practitioner Complete the Individual Practitioner form. Click NEXT. 47

48 Requesting New Application Access: Security Official 48

49 Requesting Appropriate Role(s) 49

50 Select Role: Security Official For initial registration of GROUP, select Group > Provider Approver and Select a Role > Security Official Select Create an Organization 50

51 Select Role: Security Official Complete the Security Official Role request form. Click NEXT. 51

52 Additional User Registrations Additional user registrations require Provider Approver to approve role: Individual Practitioner Individual Practitioner Representative Security Official PQRS Submitter CMS Web Interface Submitter Registration process is the same, but click Associate to Existing Organization option after selecting role 52

53 Associate to an Existing Organization Enter TIN to search for Practice/Organization you are associating with, may enter Reason for Request, and click NEXT. NOTE: If your practice/organization does not appear, contact the QPP Helpdesk by phone,

54 Completing Role Request Review request to confirm all the data was entered accurately If accurate, select Submit If a change needs to be made, select Edit and make appropriate changes 54

55 EIDM Request Successfully Submitted A tracking number will be displayed on screen, select OK Tracking number is also sent via to the requestor Retain tracking number until the requested role has been applied to the account 55

56 Log into QPP with your EIDM Account 56

57 EIDM Account Set-Up Review 57

58 EIDM Account Setup Checklist Validate General Information Cross-Reference Info in PECOS Prepare for Multi-Factor Authentication Determine Role Read EIDM Guide for Account Setup 58

59 Important Tips Please be sure to create the new Organization OR Individual Practitioner using the provider(s) Individual NPI and PTAN combination(s). If needing to verify this information, contact your Medicare Part B Contractor (MAC). Approver(s) will receive an notifying them of request approval. Approver will need to log into the CMS Enterprise Portal to approve or reject request. Notification of approval, denial, or other requests will be sent to the role requestor s address on file for request. 59

60 QPP Resource Page Go to scroll down to Featured Resources Click on EIDM Account Guidance 60

61 QPP Helpdesk Information For questions about setting up an EIDM account and roles, please contact the Quality Payment Program (QPP) Help Desk: Monday Friday: 8:00 am 8:00 pm EST Phone: 1 (866) (TTY ) Fax: (888) qpp@cms.hhs.gov 61

62 Join the QPP Resource Center-No Cost Assistance Start by clicking JOIN NOW: 62

63 Poll Question How satisfied are you with the information we provided today? (On a scale from 1 to 5 with 5 being Very Satisfied) 63

64 Contact Us Patty Rose Sam Ross 64

65 EIDM Frequently Asked Questions 65

66 EIDM FAQs Q. What if my EHR/Health IT Vendor is submitting my MIPS data for me, do I still need an EIDM Account? A. Yes. It is recommended that providers obtain an EIDM Account, to view their data submitted on their behalf by a Qualified Clinical Data Registry (QCDR), CMS Qualified Registry, or EHR/Health IT Vendor. 66

67 EIDM FAQs Q. Can my vendor or third party intermediary access my final performance feedback? A. It depends on their EIDM access. Yes, if your practice s Security Official approved an EIDM role request for your organization from a health IT vendor or thirdparty intermediary to submit data on behalf of your practice. No, if your vendor (qualified registry or Qualified Clinical Data Registry) had an EIDM role for their own organization to submit data on behalf of your practice. 67

68 EIDM Role needed to access performance feedback reports? Links to QPP useful resources: EIDM Guide and ACO EIDM Guide 2017 Performance Feedback Fact Sheet 68

69 EIDM FAQs Q. What if I have more than one TIN in my organization, do I have to create separate EIDM Accounts? A. No, you do not have to create separate EIDM Accounts if you have more than 1 TIN in your organization. Once you ve created your primary EIDM Account, you can add Associate to an Existing Organization. A Role Request will be sent to the Security Official for approval. 69

70 EIDM FAQs Q. What if CMS is unable to verify my identity? A. If your identity cannot be verified, you ll need to contact your QPP Helpdesk and complete a manual identity verification process. You would complete a special form provided to you by CMS, and submit one of the following as proof of identity: drivers license, Federal or State photo ID, or U.S. passport, and two financial institution official bills addressed to you at the address entered in the registration process. 70

71 EIDM FAQs Q. What if my providers NPI/PTAN cannot be identified in the EIDM application process? A. You are recommended to verify your providers enrollment information with PECOS for any errors. Provider Enrollment Chain and Ownership System (PECOS): 71

72 EIDM FAQs Q. What if I am in an ACO, do I still need an EIDM Account? A. Yes, groups participating in a Medicare Shared Savings Program (MSSP) ACO must obtain an EIDM Account and Role under their participant TIN to submit and meet ACI requirements under MIPS for purposes of MIPS APM scoring standard and MSSP ACO-11 quality measure. 72

73 EIDM FAQs Q. Do I need to update my password? A. Yes, EIDM requires users update their password once every 60 days. 73

74 PV Application Roles * Master account must be set up prior to other Role requests for solo practices or groups. 74