Lesson 19: Sending/Receiving Information via (18-25 minutes)
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1 Main Topic 2: Business Interactions Lesson 19: Sending/Receiving Information via (18-25 minutes) Today, you will practice your Reading and Listening Skills as you study texts related to Sending/Receiving Information via . I. READING Exercise 1: What s missing? (5-6 minutes) Read the following carefully. Choose the best word that would fill in the blanks. TO: mrsmith@gmainc.com FROM: rbrown@documentsmakers.com SUBJECT: Documents Makers Free Estimate Offer Dear Mr. Smith, Are you having trouble getting your important documents formatted correctly? If you are like most business owners, you have trouble finding the time 1.a. to b. in c. by d. with produce good-looking documents. This is why, it is important to have a specialist who will take care of your most important documents. At Documents Makers, we have the skills and experience to come in and help you make the best possible. 2.a. impression b. expression c. appearance d. collection May we stop by and offer you a FREE estimate of how much it would cost to get your documents to look great? If so, give us a call at (830) and set up an 3. a. engagement b. appointment c. date d. counseling with one of our friendly operators. Sincerely, Richard Brown President Page 1
2 Exercise 2: Reading Check-up (3-4 minutes) Answer the following questions based on the previous text. 1. Based from the , what is the problem of most business owners? 2. What does Documents Makers offer to business owners? Exercise 3: Compare and Connect (3-5 minutes) Read the following and try to answer the questions that follow. TO: FROM: SUBJECT: Re: Documents Makers Free Estimate Offer Dear Mr. Brown, I am writing in response to the that you have sent to my business electronic address regarding your offer for a free estimate of how much it would cost us to get our documents look great with your help. In connection with this, I m glad to let you know that we will be scheduling an appointment with one of your friendly operators. Also, I have forwarded your proposal to our Planning Department to review your offer. We thank you for your time and we look forward to doing business with Documents Makers in the future. Sincerely, John Smith Point of Contact, GMA Inc. Questions: 1. Why did Mr. Smith write back? 2. Where did Mr. Smith forward the that he received from the President of Documents Makers? Page 2
3 II. LISTENING (1-2 minutes) Exercise 1: What s in the photo? Study the following picture carefully. Then listen to the audio clip that follows. Question: Which of the following statements is true about the picture? AUDIO 1 cdn.rarejob.com/material/intermediate/toeic/audio/toeic2mc_019.mp3 Exercise 2: Fill in the details (3-4 minutes) Listen to the following audio clip once then try to answer the exercises that follow. AUDIO 2 cdn.rarejob.com/material/intermediate/toeic/audio/toeic2convo_019.mp3 Page 3
4 Read the following sentences carefully. Try to supply the missing word or phrase based on the listening clip. 1. CYBERRESPONDER is an auto-responder with an interesting twist. 2. This free auto-responder service offers auto-responders with no maximum mail length. 3. Also, it sends automatic messages in a period of time. CHOICES: service multiple unlimited maximum Exercise 3: Answering Questions (3-4 minutes) Read the following questions about the audio clip then choose the best answer from the four choices. You may opt to listen to the clip one more time with your tutor. 1. What is CYBERRESPONDER? a. an auto-responder service. b. a multimedia service. c. an online messaging service d. a promotional marketing service 2. Aside from an auto-responder service, what is the other function of the CYBERRESPONDER service? a. an advertising exchange service b. an advertising exchange commission c. a promotional marketing exchange commission d. an ad for a marketing exchange commission 3. Based from the listening material, what does CYBERRESPONDER get in return for their free service? a. a paid ad at the top of every message sent b. a free ad at the top of every message sent c. a short ad at the top of every message sent d. an open ad at the top of every message sent Page 4
5 4. What does the free auto-responder service offer? a. limited auto-responders with a maximum mail length b. automatic multiple messages in a period of time c. a paid product survey at the top of every message you send out d. automatic single response with a maximum mail length 5. How many automatic messages could the CYBERRESPONDER service send in a period of time? a. unlimited number of messages b. limited number of messages c. multiple messages d. a single message with no maximum mail length Page 5
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