Traces > Trace Format Configuration

Transcription

1 Maintenance Traces > Trace Format Configuration The Trace Format Configuration can be used to define which header data is to be included in the trace output and how the trace data is to be formatted. Parameter of Tabs: Edit Trace Configuration Data Included in the Trace Header Output Global Trace Header Format Settings When this flag is activated, the options for the following header data can be activated or deactivated. Default value: Enabled Subsystem ID When this flag is activated, the subsystem ID is included in the trace output. Default value: Enabled Task Name When this flag is activated, the task name is included in the trace output. Default value: Enabled Task ID When this flag is activated, the task ID is included in the trace output. Default value: Enabled Time When this flag is activated, the specified time is included in the trace output. Default value: Enabled Module Name When this flag is activated, the module name is included in the trace output. Default value: Enabled Line Number When this flag is activated, the line number is included in the trace output. Default value: Enabled Formatting of the Trace Data Full formatting with Parameter Expansion Standard output mode: All data types are expanded. Trace output: Normal (suitable for normal operation) Default value: Enabled OpenScape Business V1, Administrator Documentation 1201

2 Maintenance Limited Formatting (Message types binary, special XTracer format) Limited Formatting (only basic data types) Performance optimized Trace without Parameter Expansion In this restricted output mode, the data types are shown in binary format, i.e., as present at the time of the trace. The binary format is intended for analysis with the X-Tracer tool. Trace output: Fast (suitable for medium to high load) Default value: Disabled In this output mode, only elementary data types (e.g., integer, short, long, string) will be expanded. Trace output: Very fast (suitable for high load) Default value: Disabled In this output mode, data type expansion is disabled. Thus, there is also no overhead for trace formatting. Trace output: Extremely fast (suitable for very high load) Default value: Disabled Traces > Trace Output Interfaces File Trace Switch File Trace On Maximum Trace Quota (Kbytes) Policy to handle reach of max. quota Policy to handle reach of max. quota: Wrap Around (remove oldest trace file) Policy to handle reach of max. quota: Stop temporarily the File Trace Time between creation of new trace files (sec) Time range, for which trace files are available Parameter of Tabs: Edit Trace Output Interfaces When this flag is activated, trace messages in the communication system are written to a log file. Default value: Enabled Displays the maximum size of the trace memory in kilobytes description When this option is enabled, the oldest trace log file is overwritten on reaching the maximum trace quota. Default value: Enabled When this option is enabled, the trace file output is stopped on reaching the maximum trace quota. Default value: Disabled Displays the time in seconds after which a new trace log file is created. Displays the time range for which trace log files are available OpenScape Business V1, Administrator Documentation

3 Maintenance Trace via LAN (XTracer) Switch Trace via LAN On (XTracer) Timer Value (sec) When this flag is activated, trace messages are transmitted via the LAN interface. Default value: Disabled Displays the time in seconds after which trace data is transmitted Traces > Trace Log Parameter of Tabs: Load via HTTP Clear Trace Log INFO: The deletion of trace log data cannot be undone. Trace Log Complete Trace Log Log from Today Own Selection All existing trace log files are downloaded The trace log files of the current day (as of 00:00 hours) are downloaded. Trace log files of the selected time period are downloaded Traces > Digital Loopback They can only be configured using E Manager. Digital loopbacks are used to test the B channels of S 0, S 2M and T1 interfaces of any existing boards. Digital loopbacks should only be activated if requested by the service provider. Parameter of Tabs: Edit Digital Loopback Traces > Customer Trace Log This function can be used to start the event display (customer trace). Message types include System, SIP, STUN and LDAP. Parameter of Tabs: Display Load via HTTP Clear Trace Log OpenScape Business V1, Administrator Documentation 1203

4 Maintenance auto refresh Seconds until next automatic refresh When this flag is activated, the display for the customer trace log is refreshed automatically. Default value: Enabled Time in seconds after which the customer trace log is refreshed automatically Traces > M5T Trace Components This function is used to monitor the SIP stack. Changes to the settings should only be made if requested by the responsible Service Support. Parameter of Tabs: Edit M5T Trace Components Start/Stop Trace Component Package Name Trace level Trace On Crotch Name of the M5T trace component Level of detail for the recording of the MST trace component (trace level 0 = lowest level of detail to trace level 9 = maximum level of detail) Default value: 0 When this flag is activated, the MST trace component data is recorded. Default value: Disabled Increment of the activation Traces > Secure Trace This function is used to record encrypted VoIP payload and signaling data streams. The recording of encrypted connection data is subject to the mandatory approval of the customer and may only be performed in coordination with the responsible Service Support. For more detailed information on the procedure, see Traces (Secure Trace). NOTICE: The live recording of calls and connection data is a criminal offence, unless the affected parties have been notified in advance. Parameter of Tabs: Change Secure Trace Passphrase 1204 OpenScape Business V1, Administrator Documentation

5 Maintenance Import X.509 file for Secure Trace Change Secure Trace Activation Passphrase Current Passphrase New Passphrase Current password (passphrase) for starting and stopping the secure trace New password (passphrase) for starting and stopping the secure trace Value range: 5 to 12 characters Confirm New Passphrase Identical new password (passphrase) for starting and stopping the secure trace Value range: 5 to 12 characters Certificate file (PEM or binary) Selection of the X.509 file that contains the certificate to be imported into the communication system. After selecting the X.509 file, the fingerprint of the certificate to be imported can be displayed before importing the certificate into the communication system. INFO: The certificate should be imported only after the fingerprint has been verified Traces > Secure Trace > Secure Trace Certificate This function is used to display the imported secure trace certificate. Parameter of Tabs: Show Secure Trace Certificate Traces > Secure Trace > Secure Trace Settings This function is used to query the status of a secure trace and to start or stop the secure trace. Parameter of Tabs: Secure Trace State Start/Stop Secure Trace Current Secure Trace State Secure Trace is active Automatic Deactivation Time Secure Trace for these protocols Status of the Secure Trace Time at which the secure trace is automatically disabled. Displays the protocols for which the secure trace is created. Start Secure Trace Activation Passphrase Password (passphrase) for starting and stopping the secure trace OpenScape Business V1, Administrator Documentation 1205

6 Maintenance Duration of Secure Trace (Mins.) Time period, in minutes, during which the secure trace is to be active. Secure Trace for these protocols TC (TLS) INFO: Entering a value is mandatory. When this flag is activated, the secure trace takes into account the TC (TLS) protocol. Default value: Disabled H.323 Core/HSA (TLS) When this flag is activated, the secure trace takes into account the H.323 Core/HSA (TLS) protocol. MMX (PEP) SIP Core/SSA (TLS) MSC (SRTP) Default value: Disabled When this flag is activated, the secure trace takes into account the MMX (PEP) protocol. Default value: Disabled When this flag is activated, the secure trace takes into account the SIP Core/SSA (TLS) protocol. Default value: Disabled When this flag is activated, the secure trace takes into account the MSC (SRTP) protocol. Default value: Disabled Traces > H.323 Stack Trace General This function is used to track problems with components that use the H.323 protocol. Changes to the settings should only be made if requested by the responsible Service Support. Parameter of Tabs: Edit H.323 Stack Trace Configuration Edit All H.323 Modules Load H.323 Trace Log via HTTP Clear H.323 Trace Log Trace level Level of detail for the trace (trace level 0 = lowest level of detail to trace level 4 = maximum level of detail) Console Trace Switch Console Trace On File Trace Default value: 2 When this flag is activated, H.323 Stack Trace messages are output to the console. Default value: Disabled 1206 OpenScape Business V1, Administrator Documentation

7 Maintenance Switch File Trace On When this flag is activated, H.323 Stack Trace messages are written to a log file. Default value: Disabled Maximum Trace Buffer Size (byte) Maximum Trace File Size (byte) Trace Timer (sec) Module Name Trace On Maximum size of the trace buffer in bytes (amount of data stored in the buffer.) Maximum size of the trace log file in bytes Time, in seconds, after which trace data is written to the log file. Name of the H.323 Stack Trace Module When this flag is activated, the H.323 stack trace module is enabled Traces > License Component This function is used to monitor the system-internal license agent (Customer License Agent, CLA). Changes to the settings should only be made if requested by the responsible Service Support. Parameter of Tabs: Change the CLA trace component Package Name Trace level Name of the license trace component Defines the level of detail for the trace of the license trace component Default value: low Trace level: Low Trace level: Standard Trace level: All Trace level: Off Low level of detail for the trace recording Medium level of detail for the trace recording High level of detail for the trace recording License trace component stopped Traces > Trace Profiles Trace profiles contain predefined trace components for monitoring complete functional units of the communication system. Parameter of Tabs: Display all Trace Profiles Add Trace Profile (Empty Profile) Add Trace Profile (with Current Trace Settings) Stop all Trace Profiles Start/Stop Trace Profile OpenScape Business V1, Administrator Documentation 1207

8 Maintenance Profile Name Profile started This trace profile is read-only Trace Component Included Level Name of the trace profile Indicates whether a trace profile has been started. Indicates whether a trace profile is read-only (all existing default trace profiles are readonly). Name of the trace component When this flag is activated, the trace component is included in the new trace profile to be added. Default value: Enabled Level of detail for the recording of the trace component (trace level 0 = lowest level of detail to trace level 9 = maximum level of detail) Traces > Trace Components Subsystem Name Trace Component Index Trace components can be used to record the process and status information of individual components of the communication system. Parameter of Tabs: Display All Trace Components Display Started Trace Components Display Stopped Trace Components Edit Trace Components Stop all Trace Components Start/Stop Trace Component Name of the trace component Sequential number Trace level Level of detail for the trace (trace level 0 = lowest level of detail to trace level 9 = maximum level of detail) Trace On When this flag is activated, the trace component data is recorded Traces > TCP Dump A TCP dump is used for monitoring and evaluating data traffic in an IP network. An appropriate application is required for the diagnosis of the TCP dump files. Parameter of Tabs: TCP Dump State 1208 OpenScape Business V1, Administrator Documentation

9 Maintenance Start TCP Dump Starts the TCP dump Start Parameter Interface Name Interface for which the data traffic is evaluated. The available interfaces are displayed under Interface Details. If you select any, the data traffic will be evaluated for all available interfaces. Default value: any Packet Size Size of data packets to be recorded (in bytes). 0 means that each packet will be recorded in its entirety. Value range: 0 to , default value: 0 Criteria for Terminating Number of Packets Time until Stop (sec) Stop TCP Dump Cleanup TCP Dump auto refresh Number of data packets after which the TCP dump will be stopped. Time in seconds after which the TCP dump will be stopped. Stops the TCP dump Deletes the TCP dump files stored in the communication system When this flag is activated, the status display is refreshed automatically. Default value: Enabled Traces > rpcap Daemon An RPCAP (Remote Packet Capture) daemon is used for monitoring and evaluating data traffic in an IP network. The RPCAP daemon enables external applications to remotely access the TCP/IP packets on the LAN interfaces of the communication system. An RPCAP a daemon is often used for long-term traces, since the trace files are stored on a PC and not in the communication system. NOTICE: The safety notes listed in the tab must be observed. Parameter of Tabs: rpcap Address to Bind to IP Address (either numeric or literal) IP address of the HOST used for the recordings. Default value: Port (please choose a free one) Port of HOST used for the recordings. OpenScape Business V1, Administrator Documentation 1209

10 Maintenance Trace Internal LAN Client identification to allow access IP Address (either numeric or literal) When this flag is activated, the data traffic between two boards is recorded via the eth9 interface. Default value: Disabled IP address of the remote client on which the trace is output. Default value: Events The functions for displaying and controlling events are grouped together under Events. These include event configuration, for instance, and settings Events > Event Configuration Parameter of Tabs: Edit Event Configuration Event File Settings Maximum Event Buffer Size (byte) Maximum Event File Size (byte) Event Timer (sec) Event via LAN (XTracer) Switch Event Logging via LAN On (XTracer) Timer Value (sec) Displays the maximum event buffer size in bytes Displays the maximum size of the event log file in bytes Displays the time in seconds after which a new event log file is created. When this flag is activated, event log messages are transmitted via the LAN interface. Default value: Disabled Displays the time in seconds after which event log data is transmitted via the LAN interface Events > Event Log This function is used to download or delete the event log file. Parameter of Tabs: Load via HTTP Clear Event Log 1210 OpenScape Business V1, Administrator Documentation

11 Maintenance Events > Parameter of Tabs: Edit Settings Settings Subject Text that appears in the Subject field of the s. Address (Recipients) Recipient 1 Recipient 2 Recipient 3 Recipient 4 Recipient 5 address to which an is sent when an event occurs. address to which an is sent when an event occurs. address to which an is sent when an event occurs. address to which an is sent when an event occurs. address to which an is sent when an event occurs Events > Reaction Table For each possible event, the Reaction Table can be used to independently define what action is to be taken when that event occurs. Parameter of Tabs: Edit All Events Restore All Events to Default Settings Edit Event Start/Stop Associated Trace Profile Event Name Send an SNMP Trap Send Associated Trace Profile Start Trace Profile Stop Trace Profile Reboot the Gateway Reboot the Gateway: Yes Reboot the Gateway: No Name of the event When this flag is activated, an SNMP trap is sent when the event occurs. When this flag is activated, an is sent to the recipient specified under Edit Settings when the event occurs. Trace profile which is started or stopped when the event occurs. When this flag is activated, the selected trace profile is started when the event occurs. When this flag is activated, the selected trace profile is stopped when the event occurs. Indicates whether the communication system is restarted when the event occurs. The communication system is restarted when the event occurs. The communication system is not restarted when the event occurs. OpenScape Business V1, Administrator Documentation 1211

12 Maintenance Notify OpenScape Notify OpenScape: Yes Notify OpenScape: No Indicates whether a message is sent to the communication system when the event occurs. A message is sent to the communication system when the event occurs. No message is sent to the communication system when the event occurs Events > Diagnosis Logs Displays the diagnosis logs (log files) that were created automatically during critical system conditions. Parameter of Tabs: Get Diagnosis Logs Clearing Diagnosis Logs File name Size (in Byte) Modified Permissions Name of the diagnosis log (log file) stored in the communication system Size of the diagnosis logs in bytes Modification date of the diagnosis log Attributes of the diagnosis log: r = read access w = write access Restart / Reload Can be used to initiate a restart or reload of OpenScape Business and for a controlled shutdown of OpenScape Business X3/X5/X8. In addition, a restart (reboot) of the UC application (UC Smart or UC Suite) or the UC Booster Card (Application Board OCAB) is triggered. To enable the controlled shutdown of OpenScape Business X3/X5/X8 via a system telephone, a PIN can be defined. In the case of a network, the networked communication systems can be synchronized OpenScape Business V1, Administrator Documentation

13 Maintenance Restart / Reload > Restart / Reload System Maintain Server Reload system Shut down system Enable/disable shutdown Restart Application Board Applications Sync Network Restart UC Application Controlled restart of OpenScape Business: OpenScape Business S und OpenScape Business X3/X5/X8: a controlled restart of the communication system occurs. If OpenScape Business X3/X5/X8 is equipped with a UC Booster Card (Application Board OCAB), a controlled restart (reboot) of the UC Application (UC Smart or UC Suite) also occurs. OpenScape Business UC Booster Server (Application Server): a controlled restart of the OpenScape Business portion and the UC Application (UC Suite) occurs. Reload OpenScape Business: OpenScape Business S and OpenScape Business X3/X5/X8: the communication system is reloaded. After the subsequent startup, the communication system will be in its default state. All country and customer-specific settings were deleted (system country code = Germany). The communication system has the default IP address and the internal IP range xxx. The licensing is retained. OpenScape Business UC Booster Server: the OpenScape Business portion is reloaded. After the subsequent startup, the OpenScape Business portion will be in its default state. All custom (i.e., customer-specific) settings of the OpenScape Business portion (e.g., the User Directory) were deleted. The licensing is retained. The operating system will not be reset. Controlled shutdown of the OpenScape Business X3/X5/X8 communication systems: OpenScape Business X3/X5: The subsequent startup of the communication system is only possible by unplugging and then reinserting the power plug. OpenScape Business X8: the subsequent startup of the communication system is only possible by switching off all LUNA2 power supplies and then switching them back on again. Define a PIN to activate the shutdown (the controlled shutdown of the communication system) at a system telephone Controlled restart of the Application Board OCAB, including the UC application (UC Smart or UC Suite): During a restart of the Application Board OCAB, all active applications such as myportal for Desktop, myportal Smart and myattendant, for example, are disconnected. After the startup, all connections are automatically set up again. Synchronization of networked communication systems: After any phone numbers, DID numbers or names have been changed, the data in all networked communication systems are updated through synchronization. Controlled restart of the UC application (UC Smart or UC Suite): During a restart of the UC Application, all active applications such as myportal for Desktop, myportal Smart and myattendant, for example, are disconnected. After the startup, all connections are automatically set up again. OpenScape Business V1, Administrator Documentation 1213

14 Maintenance SNMP The functions for configuring communities and traps are grouped together under SNMP. Communities are used to regulate SNMP data access authorizations. Traps are generated if system problems occur to inform administrators of errors and failures SNMP > Communities Parameter of Tabs: Display Communities IP address Community Type Type: Read Community Type: Read Community Type: Trap-Community IP address of the SNMP communication partner At address , any communication with external IP addresses is blocked. Identification/Access password for the SNMP user. NOTE: To increase security, it is recommended that the default value public not be used. Communication partner with SNMP read access Communication partner with SNMP read and write access Communication partner to which error messages (traps) are sent SNMP > Communities > Read Communities Parameter of Tabs: Display Read Communities Add Read Community IP address Community IP Address of the SNMP communication partner At address , any communication with external IP addresses is blocked. Identification/Access password for the SNMP user. NOTE: To increase security, it is recommended that the default value public not be used SNMP > Communities > Write Communities Parameter of Tabs: 1214 OpenScape Business V1, Administrator Documentation

15 Maintenance Display Write Communities Add Write Community IP address IP address of the SNMP communication partner At address , any communication with external IP addresses is blocked. Community Identification/Access password for the SNMP user. NOTE: To increase security, it is recommended that the default value public not be used SNMP > Communities > Traps Communities Parameter of Tabs: Display Trap Communities Add Trap Community IP address IP address of the SNMP communication partner At address , any communication with external IP addresses is blocked. Community Identification/Access password for the SNMP user. NOTE: To increase security, it is recommended that the default value public not be used SNMP > Traps Parameter of Tabs: Display All Traps Display All Critical Traps VarBind1 (Severity) VarBind2 (Name) Generic Name Trap classification: Critical: error message. This error causes problems. Major: error message. This error could cause problems. Minor: error message. The error has no problematic consequences. Warning: report of a possibly problematic procedure or status. Cleared: the cause of the error message was resolved (for example, the port is operating again) Information: plain status messages, no error messages Trap name General such as Enterprise Specific, for example OpenScape Business V1, Administrator Documentation 1215

16 Maintenance Specific Name Enterprise Time Index Type of trap: 1 = Software 2 = Hardware (not used) Time of error Sequential number Admin Log (also called Admin Protocol) The administrator can use Admin Log to change the configuration (e.g., the language) of the administration log Admin Protocol > Configuration Parameter of the Tab: Edit Configuration Admin Log Language Setting of the preferred language for the Admin Log. The Admin Log provides an overview of the changes made at the communication system. Value range, default value: German, English, French, Spanish, Italian, Portuguese, Dutch Admin Protocol > Admin Log Data Parameter of the Tab: Load via HTTP Load via HTTPR The Admin log from the communication system can be downloaded here. The Admin log enables you to track when and by whom changes were made to the communication system. All logins at the communication system are logged Actions The functions that support the administrator with repetitive administration tasks such as deleting log data are grouped together under Actions OpenScape Business V1, Administrator Documentation

17 Maintenance Actions > Manual Actions > Diagnosis Logs Parameter of Tabs: Load data via HTTP Trace Log When this flag is activated, the system trace log files are downloaded. The following choices are available: Complete Trace Log: The full set of existing system trace log files is downloaded. Log from Today: The system trace log files of the current day (as of 00:00 hours) are downloaded. Own Selection: From: XXX To: YYY: The system trace log files of the selected time period are downloaded. Default value: Enabled, Complete Trace Log Event Log When this flag is activated, log files with information about actions and events of the communication system (reset, power on/off, etc.) are downloaded. Default value: Enabled Admin Log When this flag is activated, log files with information about administration procedures (login attempts, etc.) are downloaded. Default value: Enabled Licence Protocols When this flag is activated, log files with messages about the communication system components that require licenses are downloaded. Default value: Enabled Customer Trace When this flag is activated, log files with messages for the customer (remote login, ITSP login, etc.) are downloaded. The messages for the customer trace are provided in a more detailed format than in the trace log, for example. Default value: Enabled Framework Protocol When this flag is activated, log files with WBM messages are downloaded. Default value: Enabled Diagnosis Log When this flag is activated, the diagnosis logs of the communication system are downloaded. Default value: Enabled UC Suite Protocols When this flag is activated, log files with UC Suite messages (UC Suite, SCP and MEB logs) are downloaded. The following choices are available: Complete Trace Log: All existing UC Suite, CSP and MEB log files are downloaded. Log from Today: The UC Suite, CSP and MEB log files of the current day (as of 00:00 hours) are downloaded. Own Selection: From: XXX To: YYY: The UC Suite, CSP and MEB log files of the selected time period are downloaded. All log files are archived together in a compressed file. The following file naming conventions apply to the OpenScape Business logs: UC Suite log files = vs_yyyy_mm_dd.log, CSP log files = csptrace_yyyy_mm_dd.log, MEB log files = mebtrace_yyyy_mm_dd.log Default value: Disabled OpenScape Business V1, Administrator Documentation 1217

18 Maintenance Application Protocols System Diagnosis Logs PPP Logs CoreLog Protocol When this flag is activated, log files with messages of the application side of the communication system (for example, CSP protocols) are downloaded. Complete Trace Log: All existing log files are downloaded Log from Today: The log files of the current day (as of 00:00 hours) are downloaded. Own Selection: From: XXX To: YYY: The log files of the selected time period are downloaded. All log files are archived together in a compressed file. Default value: Disabled When this flag is activated, the diagnosis logs of the communication system are downloaded. Default value: Enabled When this flag is activated, log files with messages for the Point-to-Point Protocol are downloaded. Default value: Enabled When this flag is activated, log files with information about the most recent state of the operating system are downloaded. CoreLogs are created during system restart, for example. Default value: Disabled Actions > Automatic Actions > Garbage Collection Parameter of Tabs: Edit Action Start/Stop Action Action Activated Start Time (after Midnight) Days on which to perform action When this flag is activated, automatic garbage collection will be performed on the communication system at regular intervals. After each garbage collection has been completed, the communication system performs a restart (reboot). Default value: Disabled Garbage collection is performed after midnight. Example: Let us assume that the value entered in the Hrs field was 3 and in the Mins field was 30. This means the garbage collection action will be started at 3:30 a.m. every morning. Default value: 3 hours. 00 min. Garbage collection is performed on the selected weekdays. Default value: Enabled 1218 OpenScape Business V1, Administrator Documentation

19 Maintenance Actions > Automatic Actions > DLS Notification Parameter of Tabs: Edit Action Start/Stop Action Action Activated When this flag is activated, the automatic login at an external DLS server is initiated on starting up the communication system. Default value: Disabled IP address IP address of the external DLS server Default value: Port Port of external DLS server Default value: User name Password User name for logging into the external DLS server Password for logging into the external DLS server Platform Diagnostics Platform Diagnostics Option (only for Development) Application Diagnostics Application Diagnostics Option (only for Development) Application Diagnostics > Developer Settings > Trace Console Output Application Diagnostics Option (only for Development) Application Diagnostics > Developer Settings > Take Over Write Token Application Diagnostics Option (only for Development) Application Diagnostics > Mainboard Changes to the settings should only be made if requested by the responsible Service Support. OpenScape Business V1, Administrator Documentation 1219

20 Maintenance IP Diagnostics IP Diagnostics Option (Only for Development) IP Diagnostics > Mainboard > Address Resolution Protocol This function is used to display the data of the Address Resolution Protocol ARP. The mapping table shows the assignment of network addresses to MAC addresses. Parameter of Tabs: Display Address Resolution Protocol IP address MAC Address Type Interface Displays the network addresses that are currently connected to the mainboard of the communication system. Displays the physical address of the connected network addresses Displays the address assignment type. Fixed (static) or dynamic assignment. Internal designation of the existing LAN interfaces (e.g., eth0, eth1, eth2, eth3) IP Diagnostics > Mainboard > ICMP Request > Ping This function can be used to check the network connection between the communication system and a freely selectable target address with a ping command (echo request). Parameter of Tabs: Execute Ping ICMP Parameter Target Address Number of Echo Requests to Send IP address of the target whose network connection to the communication system is checked using echo request packets. Default value: Number of echo request packets to be sent for checking the network connection Default value: IP Diagnostics > Mainboard > ICMP Request > Traceroute This function uses ICMP echo requests to determine via which routers data packets are transmitted to the requested target address OpenScape Business V1, Administrator Documentation

21 Parameter of Tabs: Trace route ICMP Parameter Target Address IP address of the target whose traceroute to the communication system is checked using ICMP echo requests. Default value: TOS Byte Indicates whether TOS (Type of Service) bytes are sent. TOS bytes provide information on the quality of a service. Value range: 0 to 255, default value: Online User Web tool for remote control of OpenStage phones Online User The Online User opens the Java Husim Phone Tester (jhpt). This is a web-based tool to remotely control OpenStage telephones via the Internet. Using a web interface, an existing system telephone is controlled by transmitting real keystrokes and displays of the communication system. Separate documentation is available for the jhpt, which can be downloaded via the Help function of the tool (so no further description of the jhpt pages is provided here) The functions for configuring the telephony settings (such as subscriber configuration or Call Management (CM), for example) are grouped under Basic Settings Functions for configuring system flags, directory settings and speed dials, DynDNS, Quality of Service, date and time, and call charges are grouped together under Basic Settings Basic Settings > System > System Flags Parameter of Tabs: OpenScape Business V1, Administrator Documentation 1221

22 Edit System Flags Through-connection for external FWD on Call forwarding to main station interface permitted Hunting to external call forwarding destination Conference tone Warning signal for call pickup groups Increase volume for optipoint/ OpenStage terminals Relocate allowed More than 1 external conference member Trunk reservation, automatic No. redial with a/c code Use only default number for MSN When this flag is activated, calls forwarded to an external destination are put through immediately. The forwarding occurs regardless of whether an internal or external (MSI/ ISDN) call is involved. If the call forwarding occurs via an ISDN trunk, and the external forwarding destination is located in another network (such as a GSM network, for example), the call setup from the ISDN Central Office is reported with the progress indicator Leaving ISDN. As of this point in time, the caller incurs connection charges. Default value: Disabled When this flag is activated, calls over analog trunks (MSI) follow the external call forwarding. Default value: Enabled When this flag is activated, the following applies: if the external call forwarding destination cannot be reached, the call is forwarded to the next destination entered in the call destination list. Default value: Disabled When this flag is activated, the participants of a conference are reminded that they are currently in a conference call by a special tone at intervals of 20 seconds. Default value: Disabled When this flag is activated, a call for a member of a call pickup group is signaled to the other group members with an optical signal (via the display). If the call is not answered within four call cycles (4 x 5 seconds), the other group members also receive a warning tone. Default value: Enabled When this flag is activated, optipoint and OpenStage phones are switched to an alternative attenuation plan, which increases the volume. Default value: Disabled When this flag is activated, system telephones can be physically relocated without changing the logical configuration (call number, name, key programming, etc). Default value: Disabled When this flag is activated, multiple external subscribers can attend a conference. Default value: Enabled When this flag is activated, a subscriber can reserve a trunk in advance if there are no free trunks available (busy signal). The subscriber receives a recall as soon as this trunk becomes free and can then set up the external connection. Default value: Disabled When this flag is activated, on redialing, any account code that was entered is also repeated in addition to the station number. Default value: Disabled When this flag is activated, on an S0 bus, MSNs (Multiple Subscriber Numbers) can only be created for already existing internal station numbers (to prevent any possible toll fraud). Default value: Disabled 1222 OpenScape Business V1, Administrator Documentation

23 Path optimization DTMF automatic Broadcast with connection Tone from CO Ringback protection Euro-impedance (for specific countries only) Different phon messages Day/Night Display international / national code number When this flag is activated, path optimization is performed in networked communication systems. The flag must be enabled for all communication systems belonging to a network. Example for two networked systems (system 1 and system 2): For a call from subscriber A (system 1) to subscriber B (system 2) and subsequent call forwarding to subscriber C (system 1), two trunks are reserved. With path optimization, the connection from A to C is automatically switched over a single trunk. Default value: Enabled When this flag is activated, it causes DTMF mode to be activated each time an outgoing call is set up. This enables answering machines to be checked remotely, for example. Default value: Enabled When this flag is activated, the Speaker call (Paging) function lets you set up an internal connection without the called subscriber lifting the handset. On lifting the handset, the call becomes a normal two-party call. Default value: Enabled When this flag is activated, a connection is switched through to the Central Office or to a networked communication system even if no tone is sent from the peer. Default value: Disabled When this flag is activated, collect calls are automatically released. Default value: Disabled When this flag is activated, the following impedance values apply in Europe: a/b interfaces for the analog station connection: Input impedance = 270 Ohms Ohms 150 nf, Second ringer impedance = 270 Ohms Ohms 150 nf, Relative Level A/D = 0 dbr, Relative Level D/A = 7-7 dbr a/b interfaces for the analog trunk connection: Input impedance = 270 Ohms Ohms 150 nf, Second ringer impedance = 270 Ohms Ohms 150 nf, Relative Level A/D = 6-6 dbr, Relative Level D/A = 1-1 dbr Default value: Disabled When this flag is activated (in a communication system with Voic ), different Voic announcements can be activated for a station by transmitting different station numbers for that station to the Voic . As a prerequisite, different call forwarding destinations for day and night modes must be configured for that station. Default value: Disabled When this flag is activated, you can define the display format for system speed dialing (SSD) numbers for incoming calls for which no name is stored in the SSD memory. The complete phone number (PABX number + Direct Inward Dialing (DID) number, including the local area code and country code, if available) is shown on the display of the phone. Example: The SSD number was set up without a name. Local area code = 02302, PABX number = 667, DID number = In the case of an incoming call from , the number appears on the display. Default value: Disabled OpenScape Business V1, Administrator Documentation 1223

24 Line change for direct call Automatic redial Voice mail Node call number Call Pickup after automatic recall Configurable CLIP Caller list at destination in case of Forward Line Call forwarding after Deflect call / Single step APS transfer Determine Dest. via Call dest. list with Deflect call / Single step APS transfer This flag is used to define the behavior of a Direct Station Select (DSS) key during an active call on a MULAP trunk. Relevant for Team Configuration / Team Group, Executive/ Secretary / Top Group, Basic MULAP, Executive MULAP. On pressing a Direct Station Select (DSS) key, a line change is performed. The call is placed on hold and can only be resumed at this phone. Default value: Disabled (not for U.S. and Canada), Enabled (for U.S. and Canada only) Automatic redialing is performed when a called subscriber is busy. The time parameter Timer for automatic redial defines after how much time the redialing is activated. Default value: Disabled When this flag is activated for networked communication systems, it defines whether or not the node number must be supplied for the identification of one central or multiple decentralized voic server(s). The node number must be supplied for the identification of the voic server or servers. Default value: Disabled When this flag is activated, recalls and callbacks are also signaled at other members of a call pickup group and can be accepted by them. Default value: Disabled When this flag is activated, instead of the actual station number, the number entered under Clip/Lin is transmitted to the called external connection and presented on the display. If the Clip/Lin entry is empty, the station number is transmitted. Default value: Enabled When this flag is activated, in case of a Forward Line Key (MULAP), incoming calls are entered in the caller list of the destination station. Default value: Disabled When this flag is activated, the following applies: if a subscriber has enabled call forwarding to an external destination (call deflection), the call is signaled at that destination. After the call forwarding time has expired, the call is signaled at the first destination entered in the call destination list and subsequently at the second destination, if any, and so on. Example: For station A, a deflect call to station B was executed. The first destination entered in the call destination list of station B is station C, and the second destination is station D. In this case, the call will be signaled at station C first and then at station D, after the call forwarding time has expired. The activation of this flag only makes sense if the flag Follow call management in case of deflect call / single step transfer is also activated. Default value: Enabled When this flag is activated, the following applies: if a subscriber has enabled call forwarding to an external destination (call deflection), the call is first signaled at that destination and subsequently at any further destination entered in the call destination list (after the call forwarding time has expired). Example: For station A, a deflect call to station B was executed. The first destination entered in the call destination list of station B is station C. After the call forwarding time has expired, the call is signaled at station C. Default value: Enabled 1224 OpenScape Business V1, Administrator Documentation

25 Calling number in pick-up groups / ringing groups / CFN / RNA SPE support SPE advisory tone SIP Prov. to SIP Prov. transit Transparent dialing of * and # on trunk interfaces Open numbering active Node call number Transit permission When this flag is activated, the station number and name of a caller are displayed at all members of a call pickup group, all members included in a ringing group and at CFN (call forwarding) and CFNA (call forwarding on no answer) destinations. The station number and name are presented on the display. Default value: Enabled When this flag is activated, the Signaling and Payload Encryption (SPE) feature is supported. The VoIP payload and signaling data streams to and from the communication system and between OpenStage system telephones are encrypted. Default value: Disabled When this flag is activated, the following applies: when the system flag SPE Support is enabled, and an OpenStage 15, 20, 20 E or 20 G phone is used, subscribers are notified about an unencrypted connection by a beep tone in addition to the display. Enabling the station parameter Payload Security is a prerequisite for the usage of SPE by a subscriber. No beep tone is heard when using an OpenStage 40, 40 G, 60, 60 G, 80 or 80 G telephone. The status of the connection (encrypted/unencrypted) is permanently shown in the display. Default value: Disabled When this flag is activated, transit line connections are allowed for ITSP connections. A connection is a transit connection when a single call occupies two lines in the same communication system. Example: An external is forwarded to an internal station via an ITSP. The internal station then transfers the call again to an external destination via an ITSP. This results in a transit line connection within the communication system. Two trunks are occupied for the duration of the call. The resulting transit line connections are allowed. Default value: Disabled When this flag is activated, Centrex features can be enabled or disabled via IP trunks (ITSP) and ISDN trunks. Several providers offer Centrex (Central Office Exchange) features that can be enabled or disabled by using codes. The input of a code must occur in the dialing state (e.g., after entering the trunk code). The input always begins with * (asterisk) or # (pound). This must be followed by the actual code (digits 0 through 9) and terminated with # (pound). It is not possible to enable or disable Centrex features in the talk state. Centrex features can be enabled or disabled via IP trunks (ITSP) and ISDN trunks. Default value: Disabled When open numbering is used, a station is identified by the node number, followed by the call number or the DID number. This makes it possible to assign the same call number to stations in different nodes. In a networked system, this flag is always set identically for all systems. Default value: Disabled If open numbering is set, the call number of the node must be entered here. A station can be reached from other nodes only by dialing this node call number, followed by the station number. If the total number of digits of the node call number and the station number exceeds 7, a corresponding warning is issued. Default value: Disabled OpenScape Business V1, Administrator Documentation 1225

26 Feature Transit Tie traffic transit External traffic transit When this flag is activated, transit connections associated with specific features such as external call forwarding, call transfers and DISA applications, for example, are allowed. This applies regardless of whether tie trunk or trunk-to-trunk connections are involved. Default value: Enabled When this flag is activated, transit connections in direct inward dialing for tie trunk connections (networked communication systems) are allowed. Default value: Enabled When this flag is activated, transit connections in direct inward dialing for trunk-to-trunk connections are allowed. Default value: disabled Basic Settings > System > Time All adjustable time parameters are listed in the table ( column). The timer value for each time parameter can be set via the Base and Factor columns. The actual time = Base x Factor. If the value 255 is entered in the Factor column, this timer is inactive. Parameter of Tabs: Edit Time P.O.T. suffix dialing time code / Receiver activation time Time for activation of P.O.T features Reseizure blocking time Callback delay time Length of call back Intercept time for automatic recall Controls the duration of the connection of the code receiver with DTMF terminal units and therefore the ready-to-dial condition. After expiry of this timer the code receiver will be released. Value range: 5-15 s Will be activated if the signal key is pressed. The signal key helps to distinguish whether a subscriber wants to resume a consultation hold or whether he wants to activate a feature such as conferencing. Value range: 2-4 s Is started after trunk release and bars an immediate outgoing seizure during this time. Value range: 0-5 s Is started, if a subscriber changes into idle. Once this time has expired, a check is made to see whether automatic callback is to be implemented. This gives the user an opportunity to make further calls. Value range: 0-60 s In case an automatic callback is not answered within this time, the call is finished and the callback is postponed. Value range: s If an automatic recall of a blind transfer is not answered within this time, it is intercepted to the attendant console, if this intercept criterion has been configured. Value range: s 1226 OpenScape Business V1, Administrator Documentation

27 Dial time during transfer before answer End-of-selection for incomplete dialing (Austria) End-of-selection time (no dialing) Time between 1st and 2nd announcement for FAX-DID Time for parking + change to hold End-of-selection for incomplete dialing P.O.T. Minimum flash time P.O.T Maximum flash time Time for activation of automatic recall at attendant console MSI NSA Lead time MSI NSA Follow time Fault extraction time for ring End-of-dialing for 1A dialing If a blind transfer (to a busy station) is not answered within this time, the recall is forwarded to the extension that transferred the call. Value range: s Supervisory timer for direct inward dialing. In case no selection occurs during this time, the direct inward dialing is recognized as incomplete or as no dialing. (Austria only) Value range: s In case selection is not started within a certain time, an end-of-selection is automatically generated. Value range: 5-15 s Fax/DID, analog direct inward dialing, time after voice announcement. Default value: 15 s Reactivation of a parked call must occur within a timeout. In case the parked call is not answered (resumed) within this time, the station, which has parked the call, will be recalled. With the automatic recall, the hold status reverts to an active status. Value range: s In case dialing is not continued within a certain time, an end-of-selection is automatically generated. Value range: s Defines a minimum time for the recognition of a flash within which the loop must be broken. Default value: 0 s Defines a maximum time for the recognition of a flash within which the loop may be broken. Default value: 0 s In case an automatic recall at the attendant console is not answered during this time, the call will be released. Value range: s Lead time for the rotary dial normally open contact (NSA); is used to prevent dialing noise in the handset for pulse dialing equipment (before the pulse). Default value: 0 s Follow time for the rotary dial normally open contact (NSA); is used to prevent dialing noise in the handset for pulse dialing equipment (after the pulse). Default value: 0 s Time to hide line faults for pulse dialing. Default value: 0 s Indicates the time after which the last digit will be dialed out for the 1A procedure. The outdialing of a digit occurs after input of the next digit. The last digit is dialed after expiry of the timer or if it is marked with the end of dialing indication (#) by the station. Value range: s OpenScape Business V1, Administrator Documentation 1227