Dammit Jim, I m a Mac Admin, not a Web Developer
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1 Dammit Jim, I m a Mac Admin, not a Web Developer WordPress Basics for Mac Admins PSU Mac Admins Conference July 11, 2018 Tiffany Bridge Baxbridge Digital 1
2 WordPress Bridge Wi-Fi Bridge
3 Who am I?
4 The Best Thing About WordPress
5 The Worst Thing About WordPress
6 The website is broken! Call IT Your boss or client, probably
7 Session Goals Understand the basic components of WordPress Identify emergency troubleshooting techniques Identify basic preventative maintenance items Anticipate future WordPress issues
8 WordPress 101
9 WordPress.org WordPress.com
10 WordPress.org WordPress.com
11 Anatomy of a WordPress Site Theme (CSS/HTML/ PHP/JS) Core WordPress Database (Usually MySQL)
12 Plugins
13 Key WordPress Files
14
15 wp-config.php
16 Your Emergency Toolkit Safari/Chrome web developer tools: Element Inspector, Javascript Console, etc. FTP client Text editor with syntax highlighting cpanel (or other host control panel) access phpmyadmin access
17 Common WordPress Emergencies
18 Oh $#&^, I ve Been Hacked!
19 But what would a hacker want with my site? Photo Credits: Bitcoin Image courtesy Andre Francois via unsplash.com Bot image courtesy Alex Knight vis unsplash.com Spam Wall via Flickr user freezelight, via Creative Commons License
20 And now statistics! Small business websites are attacked on average 44 times per day Source: SiteLock Security 70% of WordPress sites have an exploitable vulnerability Source: Sucuri
21 How do I know I ve been hacked?
22 Cleaning Up a Hack
23 Scan for Malware
24 Clean Infected Files By Hand
25 or Restore From Backup You do have backups, don t you?
26 Then Lock em Out! Remember our old friend, wp-config.php?
27 (We call this the White Screen of Death.)
28 Causes of the WSOD PHP has run out of memory Failed core/plugins update has caused instability Database errors Theme problems
29 First Things First
30 Is WordPress able to load? yourdomain.com/wp-admin/
31 What were you doing when the WSOD started?
32 Try the easy stuff first. Migrating the site? Check the database for references to the development URL. (phpmyadmin or a DB search-and-replace plugin) Updating plugins/themes? Disable the ones you just updated. Editing a file? Check your syntax, or undo your change. Caching plugin? Try dumping cache.
33 If your /wp-admin/ looks like this:
34
35 Enable Debug Mode Find/set in your wp-config.php and see ALL THE ERROR MESSAGES
36 What do we do with error messages?
37 On-Page Errors
38 Try the easy stuff first. Migrating the site? Check the database for references to the development URL. (phpmyadmin or a DB search-and-replace plugin) Updating plugins/themes? Disable the ones you just updated. Editing a file? Check your syntax, or undo your change. Caching plugin? Try dumping cache.
39 Safari Developer Tools
40 Other Things to Check Are your plugins still being supported/updated? (Especially the free ones) Check PHP version compatibility
41 Preventative Maintenance An ounce of prevention is worth hours of Googling error messages. - Ancient WordPress Proverb
42 Above all else
43 WordPress Backups
44 And then Security/malware scanning plugin Caching plugin Regular update schedule WordPress hardening techniques 2-Factor Authentication
45 Security Plugins
46 Caching Plugins
47 A Word About Plugin Hygiene Is it regularly updated/ tested? How does the plugin creator make money? (Free is often expensive)
48 Update on a Schedule
49 Hardening WordPress Move wp-config.php to one level above web root and CHMOD 600 (requires additional steps if WordPress is installed in a subdirectory) Use.htaccess to deny access to files in install directory, /wpincludes/, and /wp-content/ directories Use a plugin to move the location of the login and wp-admin pages Make sure all users have nicknames set and no actual usernames are displayed on the site Ensure nobody has more permissions on the system than they absolutely need to do their job
50 Two-Factor Authentication 1. Decide on your second factor: Google, Yubikey, Authy, SMS, phone call, or user s choice? 2. Pick the 2FA plugin that supports it 3. Install it
51 Choosing a Host Friends don t let friends use cheap shared hosting
52 Key Features Regular, automatic backups (you should still do your own) One-click staging sites Automatic WordPress core updates Let s Encrypt SSL support included BONUS: Automated migration tools
53 Upcoming Emergencies All the (foreseeable) ways your site can break in 2018
54 July 2018: Chrome Flags HTTP Sites Not Secure
55 Solution: Install SSL Make sure your WordPress site URL settings get updated too, or you ll get a White Screen Search-and-replace all your links in the database Make sure your theme only references assets over https Make sure all your external scripts are called over https
56 August 2018: WordPress 5.0 Blocks Editor
57 Solution: Start Testing Now Install Gutenberg plugin on a staging site and start checking posts and pages Pay particular attention to any plugins that augment the native editor- they may break Install the Classic Editor plugin to be sure you re covered while you work on a migration plan
58 December 2018: PHP 5 Support Ends
59 Solution: Start Testing on PHP 7 Plugin: PHP Compatibility Checker Update your staging site s PHP version, if possible Or, set up a local staging environment to test
60 Have the Cavalry on Speed-Dial
61 Know Who To Call Specialist hosts (WP Engine, SiteGround) Maintenance companies (WP Buffs, GoWP) WordPress Consultants
62 Questions?
63 Where to find me LinkedIn: MacAdmins Slack: #wordpress
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