NATIONAL CERTIFICATE (VOCATIONAL) OFFICE DATA PROCESSING NQF LEVEL 3 SUPPLEMENTARY EXAMINATION 2010

Transcription

1 NATIONAL CERTIFICATE (VOCATIONAL) OFFICE DATA PROCESSING NQF LEVEL 3 SUPPLEMENTARY EXAMINATION 2010 ( ) 22 February (Y-Paper) 13:00 16:00 INSTRUCTIONS MUST BE HANDED TO INVIGILATORS AND CANDIDATES 30 MINUTES BEFORE THE COMMENCEMENT OF THE EXAMINATION SESSION. This question paper consists of 16 pages and a student diskette loaded with a student folder containing files.

2 ( ) -2- NC1700(E)(F22)V OFFICE DATA PROCESSING LEVEL 3 TIME: 3 hours (keying-in and processing time) ADDITIONAL: ½ hour (30 minutes extra for printing) MARKS: 300 DATA PROCESSING ALLOCATED TIME MARKS QUESTION 1 Basic concepts of computers 35 mins 60 QUESTION 2 File Management 35 mins 60 QUESTION 3 Word Processing 30 mins 46 QUESTION 4 Word Processing 10 mins 26 QUESTION 5 Word Processing 30 mins 48 QUESTION 6 Information and Communication using MS Outlook 40 mins 60 TOTAL 3 hours (30 minutes extra for printing) 300

3 ( ) -3- NC1700(E)(F22)V TIME: 3 HOURS MARKS: 300 INSTRUCTIONS AND INFORMATION Answer ALL the questions. Read ALL the questions carefully. Number the answers according to the numbering system used in this question paper. All questions must be done on the computer with the aid of a word-processing program. All printouts MUST be correctly numbered and both the examination and the question numbers must be printed in the header section of each printout. The printouts must be placed in the folder provided in the correct sequence. Printouts with handwritten examination numbers will NOT be accepted or marked, unless signed by the invigilator to endorse the fact that it is the candidate s own work. The following fonts will be accepted: Courier New, Times New Roman or Arial, size 12. However, one type of font must be used throughout for answering of the entire question paper, except where instructed to change the font. The time allocated for the question paper is THREE hours, plus an additional THIRTY minutes that may be allowed to candidates for the printing of answers where a central printer is used in a venue. Printing may also be done during the three hours allocated to the processing of answers to prevent a large queue of printing at the end of the examination. During the additional printing time, candidates may only effect printing commands. No further keying in or editing may be done. It is recommended that additional invigilators, who are knowledgeable about computers, invigilate during the additional 30 minutes printing time to provide extra assistance and control. In the event of a power failure or a computer or printer breakdown, the invigilator must make the necessary arrangements for the candidate to continue, and the actual time lost be given to the candidate once he/she resumes working.

4 ( ) -4- NC1700(E)(F22)V Each answer should be printed on a separate sheet of A4 paper and on one side of the paper only. Printouts must be placed in the examination folders immediately after printing. Printouts to be marked must be arranged in the same order as that of the questions in the examination paper (only ONE printout per question or subsection of a question may be handed in). At the end of the examination all printouts must be placed in the examination folder and must be handed to the invigilator. No printouts whatsoever may be removed from the examination room or put into waste-paper bins. All work on the computer should be saved at regular intervals to prevent loss of work in the event of a power failure. No additional time may be allowed for such lost work. It is the candidates responsibility to protect their answers through regular saving in order to prevent loss of work. At the end of the examination session, each candidate must hand in the printouts as well as the diskette used for saving the answers to the questions (properly marked with the candidate s examination number on the cover). The diskette to be used may be a floppy disk, flash/usb disk or any other storage device. If a network drive is used, the network manager must make a backup copy of all the candidates work under supervision of the invigilator. (These floppy disks and/or backup copies e.g. CD, must be handed to the examination section for safekeeping for one year in case enquiries should be made by the Examiner, Moderator, Superintendents and/or Umalusi.) The hard drive of the computer, the C drive, may not be used for the saving of documents in the event of other groups using the same venue during more than one sitting. If the same venue is being used for different groups, then the hard drive of the computers must be checked and cleared before the next group commences the examination session. No candidate may print his/her work for another candidate, or make his/her floppy disk available to another student to access other candidates work on the network. Any attempt to access information from or transfer information to another candidate in whatever manner is a contravention of the examination rules and regulations and will be viewed in an extremely serious light. QUESTIONS 1, 2 and 6 must be completed using the files named QUESTIONS 1, 2A, 2B and 6 are saved on the diskette. After completing the questions, print your final answers and insert the printouts into the cover provided for the printouts. Candidates are reminded to save work regularly, in order to prevent loss of work. Candidates are encouraged to perform a spell check in each question before making a printout. Marks are deducted for work that is not accurately typed.

5 ( ) -5- NC1700(E)(F22)V 19. IMPORTANT HINT: HOW TO USE THE PRINT SCREEN FUNCTION Follow these instruction to obtain the necessary dialog box requested when answering a question which requires the use of the print screen function; Press the PrtScr button found on the top row of the keyboard [on the right hand side of the F12 function key]; Minimize that screen, and open the answer sheet; Place the cursor at the position where the answer must be inserted; Press Ctrl+V on the keyboard; OR click the Paste icon on the standard toolbar. [The print screen picture will appear at the position where you placed your cursor].

6 ( ) -6- NC1700(E)(F22)V QUESTION 1 Open the answer file saved as QUESTION 1 from your data diskette/flash disk (USB)/network drive (whichever storage device is used) and answer the following questions in the space provided for each question. Insert your EXAMINATION NUMBER as a header against the left margin. Print the document after completing QUESTION Study the statements below. Select and type ONLY the correct word FROM THE BLOCK BELOW which will complete these statements. Type the correct word next to the question number in the space provided in the answer file. impact; save; bit; CD-R; hard disk; modem; speakers; printer; mainframe; network; scanner; WWW A... is needed to enable communication between computers using a telephone network.... computers are used by Banks, insurance companies and the military to process large amounts of data at a very high speed. A... is used so that two or more computers can share information and resources. The dot matrix printer is an example of an... printer.... are an example of output devices.... is an acronym for compact disc recordable. A... is an example of a peripheral. The... is used to create a digital version of a photo. A... is the smallest size computer memory. The... allows fast access to documents. [22] 1.2 Type the answer for the following questions in the space provided in the answer file for each question The following steps are executed to format a disk: Right click on the disk; click Format; click Start. Explain in your own words why a disk is formatted. If you had to save a document speedily and you have two storage devices to choose from: namely a CD-RW and an internal hard disk; which device will you choose for this purpose and why? (3)

7 ( ) -7- NC1700(E)(F22)V Give TWO examples for the use of computer applications in an educational institution e.g. College. It is important that power cables are safely secured. Explain in your own words why this is important. Most businesses make use of user passwords to enter computer systems. Name two advantages of using passwords. [11] 1.3 Study the image, identify and label the different parts of the computer. Type the name of the different parts next to the number in the answer file (6 2) (12) What are the components that are plugged into the processor called? [13]

8 ( ) -8- NC1700(E)(F22)V 1.4 Choose an item from COLUMN B that matches a description in COLUMN A. Type only the letter (A K) next to the question number ( ) in the space provided in the ANSWER FILE. COLUMN A COLUMN B Manifests itself in the memory and stays there until a certain application is opened This virus functions independently of other applications Exclusive right to reproduce, publish or copy applications A B C D E F viruses piracy ergonomics worm file virus data protection act Data must be processed for limited purposes It is a criminal offence It is a set of instructions that infects software G H I J copyright adjustable chairs trojan data prevention act A field of technology that considers human capabilities K cognition (7 2) (14) [60] QUESTION Open the answer file saved as QUESTION 2A from your data diskette/flash or USB disk/network drive (whichever storage device is used) and answer the following questions in the space provided for each question. Insert your EXAMINATION NUMBER as a header against the left margin Explain the purpose of the HELP function. Activate the Help or Help and Support feature of the operating system you are using. Use the Index function to find and select information on reversing the mouse buttons. Make a print screen of this window and paste the image in the space provided in the answer file on page 1. (6)

9 ( ) -9- NC1700(E)(F22)V In the Help and Support feature return to the home page. Select PRINTING AND FAXING, and change the view of the printing and faxing contents. Make a print screen of this window and paste it in the space provided in the answer file on page 2. (7) Display the SYSTEM PROPERTIES of the computer you are working on Make a print screen and paste the image in the space provided in the answer file on page 2. Using the information from the System Properties dialog box on your screen, indicate which operating system is in use. Insert your answer in the space provided in the answer file on page 3. Which version of the operating system is in use on your computer? Insert your answer in the space provided in the answer file on page 3. Open the PRINTERS AND FAXES dialog box to show the default printer in use on your computer. Make a print screen and paste the image in the space provided in the answer file on page 3. Activate the Folder Options from the Control Panel. Use one of the tabs to change the view of the files to hide the extensions of all files. Do not apply this change, but make a print screen of the dialog window and paste the image in the space provided in the answer file on page 4. Ensure that your EXAMINATION NUMBER appears in the header as instructed. Print the document. (5) (7) [35]

10 ( ) -10- NC1700(E)(F22)V 2.2 In this question you will use WINDOWS EXPLORER to answer the questions below. Open the answer file saved as QUESTION 2B from your data diskette/flash or USB disk/network drive (whichever storage device is used) and answer the following questions in the space provided for each question. Insert your EXAMINATION NUMBER as a header against the left margin Using WINDOWS EXPLORER view the contents of the STUDENT FILES folder which has been stored on your data diskette/flash or USB disk/network drive (whichever storage device is used) using the DETAILS view. Make a print screen of this window and paste the image in the answer file on page In the STUDENT FILES folder create a subfolder called FEBRUARY Make a print screen of this window and paste the image in the answer file on page Move all the ADOBE ACROBAT files from the STUDENT FILES folder to the FEBRUARY 2010 folder. Use the ICONS view to display the files in the FEBRUARY 2010 folder. Make a print screen of the contents of the FEBRUARY 2010 folder and paste the image in the answer file on page 3. (6) In the STUDENT FILES folder access the properties of the MICROSOFT EXCEL file and change the attributes of this file to READ-ONLY. Make a print screen of the PROPERTIES dialog box and paste the image in the answer file on page 4. (5) Arrange the contents of the STUDENT FILES folder by SHOWING the files in GROUPS VIEW Make a print screen of this window and paste the image in the answer file on page 5. Ensure that your EXAMINATION NUMBER appears in the header as indicated. Print the document. [25] [60]

11 ( ) -11- NC1700(E)(F22)V QUESTION Open/Retrieve the answer file saved as QUESTION 3A from the STUDENT FILES folder on your data diskette/flash or USB disk/network drive (whichever storage device is used). Insert your EXAMINATION NUMBER as a footer against the right margin Insert the following heading in Upper case, use font Baskerville Old face, at the top of the document, against the left margin: What is a computer? Change the heading to bold and a 16 pt font size. Insert two line spaces after the heading. Insert a page break after the last paragraph on page 1. Open the file saved as QUESTION 3B from the STUDENT FILE folder. Copy and paste its contents into page 2 of QUESTION 3A. Change the justification of the first page to full/justify. Change the line spacing of page 2 ONLY to single line spacing. Make use of the spell check function to correct any spelling mistakes in the document. Format the picture on page 1 to appear BEHIND TEXT and apply a 1.5 pt weight border around the picture. Customize the bullets on page 2, by increasing the indentation of the bulleted paragraphs ONCE only. Change the font and font size of the entire document, except the heading, to GARAMOND, size 11 pt. Format the bulleted paragraphs on page 2, by adding a 25% GRAY shading to the bulleted paragraphs (not the font colour). Remove the border around the second paragraph on page 1. Hyphenate the entire document. Delete the last bulleted paragraph on page 2. Ensure that your EXAMINATION NUMBER appears in the footer as indicated. Print the document. Use the PRINT PREVIEW function and view both the pages at 50 %. Make a print screen of this window and paste the image in the file saved as QUESTION 3C. Insert your examination number against the left margin. Print the document. (5) (6) (3) (3) [46]

12 ( ) -12- NC1700(E)(F22)V QUESTION Open/Retrieve the answer file saved as QUESTION 4 from the STUDENT FILES folder on your data diskette/flash or USB disk/network drive (whichever storage device is used). Insert your EXAMINATION NUMBER as a footer in the centre Format the page setup so that the document is aligned vertically at the top of the page. Change the four margins (top, bottom, left, right) to 2 /5.08 cm. Insert the following row as the last row in the table using the same font as in the table. Highway Gardens (5) Merge rows 1 and 2 in the first column and delete the first instance of Amalinda, so that it appears once only in the merged cell. Insert the following oval shape in 3-D style at the top of the document, above the table, in the centre, horizontally. Use font and font size Comic Sans 16 and bold for the text within the shape. Enlarge the shape if necessary to ensure that all text is visible. (6) HOUSES FOR SALE!! Delete the row containing Sandton. Centre the contents of the table, except for column 1. Format the entire table, using the table style TABLE WEB3. Ensure that your EXAMINATION NUMBER appears in the footer as instructed. Print the document. [26]

13 ( ) -13- NC1700(E)(F22)V QUESTION Create a data source file using the following information and save it in the STUDENT FILES folder on your data diskette/flash or USB disk/network drive (whichever storage device is used) as QUESTION 5A. (15) REALTOR SUBURB DATE TELEPHONE Durban Proprietors Durban 18 January Status Real Estates Chatsworth 12 February Insert your EXAMINATION NUMBER and QUESTION NUMBER two lines below the table as follows: Examination number QUESTION 5A Save the file as QUESTION 5A and close. Reopen the file and add the following record to the data source: Kani Estates Braelynn 25 January Save and print the data source document. Open/retrieve the document saved as QUESTION 5B from the STUDENT FILES folder on your data diskette/flash or USB disk/network drive (whichever storage device is used). Insert your EXAMINATION number as a header against the left margin. Change the page setup to landscape with left and right margins of 2.5 /6.35 cm. Centre the entire document horizontally. Import the Excel Chart found in the FOR SALE spreadsheet from the STUDENT FILES folder, to two line spaces below the last paragraph in QUESTION 5B. Change the font size of the first line in the document to 16 pt and bold. Create the mail merge document by linking the document QUESTION 5B with the data source file QUESTION 5A. (3) (3)

14 ( ) -14- NC1700(E)(F22)V Replace the existing text within the document with the actual merge fields [REALTOR] [SUBURB] [DATE] [TELEPHONE] (4 1) Save and print the main/primary document. Change the question number in the header to QUESTION 5C. Merge the data source file with the primary document to create mail merged documents (3 documents). Print the final/merged document. Save the document as QUESTION 5C. (6) [48]

15 ( ) -15- NC1700(E)(F22)V QUESTION Open/Retrieve the answer file saved as QUESTION 6 from the STUDENT FILES folder on your data diskette/flash or USB disk/network drive (whichever storage device is used). Insert your EXAMINATION NUMBER as a footer in the centre of the page Open the Microsoft Internet Explorer window. Make a print screen of the home page on your computer and paste the image in the answer file on page 1. (5) Within Internet Explorer make use of the Help function to find information on VIEWING MULTIMEDIA ON WEB PAGES. Copy and paste the information in the space provided in the answer file on page 2. [Do not make a print screen image] Within Internet Explorer, set the search engine, Yahoo, as the home page using the following address: Make a print screen of this dialog box and paste the image in the space provided in the answer file on page 3. (6) Using the Yahoo search engine, search for BMW How many hits did you get? Enter the results in the space provided in the answer file on page Enter the following URL: in the address bar. Copy the full URL/web address from the address bar and paste it into the space provided in the answer file on page 4. (5) Position your mouse over the BMW M3 Convertible hyperlink. Make print screen of this hyperlink image and paste the print screen image in the space provided in the answer file on page 5. (6) Double-click on the link mentioned in and make a print screen of this web page. Paste the image in the space provided in the answer file on page 6.

16 ( ) -16- NC1700(E)(F22)V Save this web page as a text file in the STUDENT FILES folder. Open the text file and make a print screen of this window and paste it into the answer file in the space provided on page 7. Close Internet Explorer. (5) Ensure that your Examination number appears in the header. Print this document. 6.2 The answer file QUESTION 6 must also be used to complete the questions below where applicable Open Microsoft Outlook. Start a new message and set an option to indicate who the sender of the message is. Details are as follows: From: corolla@yahoo.com To: mercedes@gmail.com Cc: toyota@webmail.co.za Subject: BMW M3 Attachment: Attach the image you have saved in Message: Good afternoon I just bought myself the latest BMW M3 Convertible from BMW City. Find attached. Eat your heart out! (14) COROLLA Use font Arial 12 and the closure COROLLA is in bold. The message must be sent as high priority. Make a print screen of the message window and paste the image in the space provided in the answer file on page 8. [60] TOTAL: 300