Cisco WebEx Meetings Server Release 1.5MR2. CWMS 1.5MR2 Extended Branding

Transcription

1 Cisco WebEx Meetings Server Release 1.5MR2 CWMS 1.5MR2 Extended Branding

2 Table of Contents Before You Begin... 2 Overall user interface... 3 Audio Prompts... 4 Logo... 5 Copyright Statement... 6 Reverting to Defaults Settings... 6 Back to Dashboard... 6 Open Caveats... 7 List of messages and filenames Cisco and/or its affiliates. All rights reserved. 1

3 Customizing Your WebEx site This file provides an introduction for customizing your WebEx site. Before You Begin Sign in to your Cisco WebEx Administration site. In the address bar, replace "#system" with "extendedbranding" - for example, becomes The Extended Branding page appears, which provides you with three options to customize your site: audio prompts, logo, and copyright text. Caution Prior to uploading your new branding information, Cisco strongly encourages you to back up your virtual machines using VMware Data Recovery (vsphere 5.0) or VMware vsphere Data Protection (vsphere 5.1). This enables you to revert the changes if necessary. Before proceeding, you must put the system in maintenance mode. When you are done, exit maintenance mode in order for the changes to take effect. Note: When customizing your site, make the necessary updates to each section and then click Save only after you are done with all branding changes. Saving updates one section at a time may cancel your most recent changes Cisco and/or its affiliates. All rights reserved. 2

4 Overall user interface 2013 Cisco and/or its affiliates. All rights reserved. 3

5 Audio Prompts Custom audio prompt files must be uploaded in a ZIP archive, which contains WAV files that match the default filenames listed in the last section (or in the Orion2.0_Tahoe_Clips_List.xslx file included with the download package). The ZIP file must contain only the WAV audio files. To upload custom audio prompts, click Browse to locate your ZIP file and then click Upload. Click Save once you have completed all branding changes. Audio files will be customized based on the Audio language system setting. All WAV files must be in 8-KHz, 8-bit, 64-kbps, mono, CCITT u-law (G.711) format Cisco and/or its affiliates. All rights reserved. 4

6 Logo Custom logo files must be in PNG, JPEG, or GIF format, be a maximum of 120x32 pixels, and be a maximum file size of 5 MB. To upload a new logo, click Browse to locate your image file and then click Upload. Click Save once you have completed all branding changes. The new logo will appear to the left of "Administration" in the banner atop the page. In addition, the Cisco logo in the bottom right corner of the page will be replaced automatically with Powered by Cisco WebEx Technology Cisco and/or its affiliates. All rights reserved. 5

7 Copyright Statement To add your own copyright line to the footer of all end-user and administration site pages, enter your copyright information in the text box. Click Save once you have completed all branding changes. Reverting to Defaults Settings Click Reset to System Default to revert the audio prompts, logo, and copyright to the original Cisco WebEx settings. Back to Dashboard Click Back to Dashboard to return to the dashboard of your administration site. Clicking this button will cancel all unsaved branding changes Cisco and/or its affiliates. All rights reserved. 6

8 Open Caveats The caveats listed in the following table describe unexpected behavior in this release of Cisco WebEx Meetings Server. Refer to Bug Search Tool for further details. Table 1 Open Caveats in Cisco WebEx Meetings Server Release 1.5 MR2 (Build ) Identifier Severity Headline CSCul extended branding - copyright statements - special chars 2013 Cisco and/or its affiliates. All rights reserved. 7

9 List of messages and filenames Prompt Clip Name Comments one two three four five six seven eight nine zero Please enter your access code or meeting number followed by pound sign. Please enter your attendee ID number, followed by the pound sign. If you do not know your attendee number, just press pound to continue. Please press one to be connected to your meeting. <beep> We're sorry your entry is not valid. Or the meeting has not started yet. Please re-enter your access code or meeting number followed by the pound sign. Please wait a moment while we connect you to your meeting. We're sorry, the conference you are attempting to join is full. We're sorry, the conference you are attempting to join has been locked. 1.wav 2.wav 3.wav 4.wav 5.wav 6.wav 7.wav 8.wav 9.wav 10.wav 11.wav 12.wav 13.wav 14.wav 15.wav 16.wav 17.wav 18.wav 19.wav 2013 Cisco and/or its affiliates. All rights reserved. 8

10 <One-second silence> <Join ALT> <Depart ALT> You are the first attendee to join the conference. Please stand by. After the tone, please say your name, followed by the pound sign. The conference has been locked. <music on hold> We're sorry, there are no operators available to service your request. You have been disconnected by the operator. Good bye. Thanks for using WebEx. You will now be placed into conference The host has not arrived. Please try your call again later. The host has not yet arrived. Please stand by. Please enter your host access code, followed by the pound sign. We're sorry, the access code you entered is not valid. Please enter the correct access code, followed by the pound sign. We're sorry, the host access code must be between four and 20 digits long. Please re-enter your access code, followed by the pound sign. Please press one to be connected to your meeting. has joined the conference. has left the conference. You will now be placed into conference. <One-second silence> System error. 20.wav 21.wav 22.wav 23.wav 24.wav 25.wav 26.wav 27.wav 29.wav 30.wav 31.wav 32.wav 33.wav 34.wav 35.wav 36.wav 37.wav 38.wav 39.wav 40.wav 41.wav 42.wav 2013 Cisco and/or its affiliates. All rights reserved. 9

11 Thank you. The conference has been unlocked. <One-second silence> You are too early for this conference. ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty thirty forty fifty sixty seventy eighty ninety hundred thousand 43.wav 44.wav 45.wav 50.wav 52.wav 53.wav 54.wav 55.wav 56.wav 57.wav 58.wav 59.wav 60.wav 61.wav 62.wav 63.wav 64.wav 65.wav 66.wav 67.wav 68.wav 69.wav 70.wav 71.wav 2013 Cisco and/or its affiliates. All rights reserved. 10

12 million billion trillion seconds minute Thanks for using WebEx. Please visit our website at minutes We're sorry, but the line is busy. hour hours and <Two-second silence> <busy signal> <0.5-second silence> We're sorry. press 1 press the star key. <ring signal> press *0 press *1 press *2 press *5 press *6 72.wav 73.wav 74.wav 75.wav 76.wav 77.wav 78.wav 80.wav 81.wav 82.wav 83.wav 216.wav 218.wav 220.wav 301.wav 311.wav 320.wav 341.wav 348.wav 350.wav 351.wav 354.wav 355.wav 2013 Cisco and/or its affiliates. All rights reserved. 11

13 Press *7 press *8 press ** press *# or The phone number you entered is invalid. Main menu There is no answer on that line. We're sorry, but your call could not be connected. to add an attendee to the conference. to lock the conference. to unlock the conference. to mute all attendees. to unmute all attendees. to hear a count of the number of attendees. You are too early for this conference. The conference is scheduled to start in Please call back then. You could not be added to the conference. The conference you tried to join has already ended. Please enter the number of the attendee you wish to add. to rejoin the conference. to add additional attendees Please hold. 356.wav 357.wav 359.wav 360.wav 362.wav 514.wav 518.wav 551.wav 561.wav 855.wav 857.wav 858.wav 859.wav 860.wav 862.wav 872.wav 873.wav 874.wav 875.wav 882.wav 884.wav 886.wav 898.wav 2013 Cisco and/or its affiliates. All rights reserved. 12

14 to allow to disallow the conference to continue without the host. Please continue to hold. to mute your own line. to unmute your own line. When the call is connected to add the person to the conference. to hangup the line. The attendee has been added to the conference. The conference has been locked. The attendee has been dropped. All conference attendees have been muted. Your line has been unmuted. All conference attendees have been unmuted. The conference will be ended when the host hangs up. The conference will be continued when the host hangs up. There is There are attendee attendees currently in the conference. The conference has been unlocked. Your line could not be unmuted. 901.wav 902.wav 903.wav 904.wav 907.wav 908.wav 909.wav 910.wav 911.wav 912.wav 914.wav 915.wav 919.wav 920.wav 921.wav 922.wav 923.wav 925.wav 926.wav 927.wav 928.wav 929.wav 932.wav 933.wav 2013 Cisco and/or its affiliates. All rights reserved. 13

15 ## 965.wav wav help menu to get the technical support. 968.wav 969.wav The host has the recording feature on wav NBR testing Welcome to WebEx. Welcome to WebEx. Welcome to WebEx. Welcome to WebEx PCNow. To access the computer, please enter your pass code followed by the pound sign. Or to prevent access to the computer, just hang up. WebEx PCNow might take a few moments to establish connection with the computer. Thank you! WebEx PCNow might take a few moments to establish connection with the computer. Welcome to WebEx AccessAnywhere. To access the computer, please enter your pass code followed by the pound sign. Or to prevent access to the computer, just hang up. (3 times) WebEx AccessAnywhere might take a few moments to establish connection with the computer. Thank you! WebEx AccessAnywhere might take a few moments to establish connection with the computer. Welcome to SMARTTech. To access the computer, please enter your pass code followed by the pound sign. Or to prevent access to the computer, just hang up. SMARTTech might take a few moments to establish connection with the computer. Thank you! SMARTTech might take a few moments to establish connection with the computer wav 4124.wav 4125.wav 4200.wav 4201.wav 4202.wav 4210.wav 4211.wav 4212.wav 4220.wav 4221.wav 4222.wav 2013 Cisco and/or its affiliates. All rights reserved. 14

16 The pass code that you entered was incorrect. Please enter your pass code again followed by the pound sign. Or to prevent access to the computer, just hang up. The pass code that you entered was incorrect. Goodbye. Please press the pound sign to join the scheduled meeting, or enter the meeting number followed by the pound sign. Please enter your PIN or meeting number followed by the pound sign. is not valid. Please re-enter pound sign to join the scheduled meeting, or enter the meeting number followed by pound sign. is not valid. Please re-enter PIN or meeting number followed by pound sign. Sorry. Your user privileges do not include instant help. Connecting to tech support. Once connected,press *0 on your phone to bring tech support into the main conference. Press *2 at any time to disconnect this call. Sorry. Instant help is not available at this time. Rejoining the main conference. Thank you for using instant help. You will now be returned to the main conference. The host left the meeting. This meeting will end in 5 minutes. This feature is not available. This feature is not available this time. This feature is not allowed because you have not defined the PIN code for your account. Please enter your PIN followed by the pound sign or press *2 to cancel the call. is invalid. Please re-enter your PIN followed by the pound sign or press *2 to cancel the call wav 4231.wav 4240.wav 4241.wav 4242.wav 4243.wav 4250.wav 4251.wav 4252.wav 4253.wav 4254.wav 4260.wav 4261.wav 4262.wav 4263.wav 4264.wav 4265.wav 2013 Cisco and/or its affiliates. All rights reserved. 15

17 We re sorry the audio capacity of the meeting has been reached. Please contact your host directly for instructions. To send the reminders for this meeting 4266.wav 4267.wav To continue in <english/french/italian/spanish/german> 4268.wav Quick Win IVR. To repeat the menu 4269.wav Call in. press one press two press three press four press five press six press seven press eight press nine Our menu has changed. Please listen to the new choices. Invalid entry. Please try again wav 4271.wav 4272.wav 4273.wav 4274.wav 4275.wav 4276.wav 4277.wav 4278.wav 4279.wav 4280.wav <beep> 4281.wav For mute <beep> 4282.wav For unmute If you are the host and have a PIN, please enter your PIN and press #, otherwise just press #. We're sorry, your access code PIN combination was not valid or your PIN has not been set up, Please re-enter your access code or meeting number followed by the pound sign. We're sorry, the system is the maximum capacity. Please try again later wav 4284.wav 4287.wav 2013 Cisco and/or its affiliates. All rights reserved. 16