Date of Issuance: 4/1/09
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1 Date of Issuance: 4/1/09 End of Sale and Support Notification for Avaya Selected Polycom Video Products As of June 1, 2009, Avaya will no longer sell the 245 Polycom Video products listed below. During the last 18 months most of these products have not be ordered or invoiced. These products fall into the following categories: MGC Series (Video bridges). The Avaya Video portfolio will no longer include these products. They have been replaced by the Polycom RMX Series which is available from Avaya. V700 & VSX Series (Video endpoints). The Avaya Video portfolio will no longer include these products. They have been replaced by the Polycom HDX Series which is available from Avaya. HDX Series (Video endpoints). The Avaya Video portfolio for the HDX series will be reorganized and expanded effective May 4, Several products have been eliminated and will be replaced by different Polycom models. SE200 (Video Gatekeeper). The Avaya Video portfolio will no longer include these products since Polycom issued an End of Sale & Support notice effective December 31, These products have been replaced by the Polycom CMA product line which will be available from Avaya on May 4, Miscellaneous. Older Polycom products and several with Controlled Introduction status Hardware & Services: Discontinued SAP Codes SAP Code Description End of Sale Minimum Period of Support POLY MEDIA CART W DUAL DISP 32IN WXGA 6/1/ Years VSX 7400S PRESENTER 6/1/ Years VSX 7000S WITH VTX1000 6/1/ Years VSX 7400E PRESENTER WITH VTX1000 6/1/ Years VSX 5000 IP 6/1/ Years VSX 5000 QUAD BRI MOD 6/1/ Years MGC 25 IP 24V 6/1/ Years MGC+50/100 2 FOR 1 VIDEO+ CONF PACK 6/1/ Years MGC+50/100 ISDN CONF PK MUX+10 NET 4 6/1/ Years MGC 50/100 2 FOR 1 VIDEO+ CONF PACK 6/1/ Years MGC 50/100 ISDN CONF PK MUX+10 NET 4 6/1/ Years VSX 3000 IP-ONLY SYS GOVN 6/1/ Years
2 MGC+ 12PT T.120 CONF PACK 6/1/ Years MGC+ 24PT IP CONF PACK 6/1/ Years MGC+ NET-2 H.320 ISDN(PRI) 6/1/ Years MGC+ NET-4 H.320 ISDN(PRI) 6/1/ Years MGC+ NET-8 H.320 ISDN(PRI) 6/1/ Years MGC+ IP+12PT MOD: 24 SITES 6/1/ Years MGC+ IP+24PT MOD: 48 SITES 6/1/ Years MGC+ IP+48PT MOD: 96 SITES 6/1/ Years MGC+ MUX+10PT MOD 6/1/ Years MGC+ MUX+40PT MOD 6/1/ Years MGC+ AUDIO+ 12/24PTS MOD 6/1/ Years PICTURETEL NT1-QUAD 6/1/ Years MGC GW 25 6 SESSIONS@384 IP/ISDN 6/1/ Years MGC GW SESSIONS@384 IP/ISDN 6/1/ Years MGC GW SESSIONS@128 IP/ISDN 6/1/ Years MGC GW SESSIONS@384 IP/ISDN 6/1/ Years MGC GW SESSIONS@384 IP/IP 6/1/ Years MGC 25 GW 1 6/1/ Years MGC 25 GW 2 6/1/ Years MGC 25 IP 12 6/1/ Years MGC 25 IP 16+ 6/1/ Years MGC 25 UNIFIED 24 6/1/ Years MGC 16 SLOT CHASSIS 19 RACK MNT 90(DEG) 6/1/ Years MGC 8 SLOT CHASSIS 19 RACK MNT 6/1/ Years MGC COUNTRY KIT NORTH AMERICA 6/1/ Years MGC COUNTRY KIT EU 6/1/ Years MGC COUNTRY KIT CN 6/1/ Years MGC COUNTRY KIT U.K. 6/1/ Years MGC COUNTRY KIT IY/CL 6/1/ Years MGC COUNTRY KIT IA/SF 6/1/ Years MGC COUNTRY KIT CH 6/1/ Years MGC COUNTRY KIT PA 6/1/ Years MGC COUNTRY KIT AU/NZ 6/1/ Years MGC COUNTRY KIT DENMARK SWEDEN 6/1/ Years MGC COUNTRY KIT AR/UY 6/1/ Years MGC COUNTRY KIT JAPAN TAIWAN 6/1/ Years MGC COUNTRY KIT SOUTH AMERICA/KP 6/1/ Years MGC COUNTRY KIT HK 6/1/ Years MGC NET 2 H.320 ISDN PRI LEASD T1/E1 6/1/ Years MGC NET 4 H.320 ISDN PRI LEASD T1/E1 6/1/ Years MGC NET 8 H.320 ISDN PRI LEASD T1/E1 6/1/ Years MGC IP +12 H323 6/1/ Years MGC IP +24 H323 6/1/ Years MGC DATA 12 MOD 6/1/ Years MGC DATA 24 MOD 6/1/ Years MGC VIDEOPLUS MOD 8 PT 6/1/ Years MGC IP48 MOD 6/1/ Years MGC AUDIO 12/24 MOD 6/1/ Years MGC AUDIO 24/48 MOD 6/1/ Years MGC AUDIO 48/96 MOD 6/1/ Years MGC 48 PT VOICEPLUS UPG 6/1/ Years MGC GW 45 UPG 12 SESSIONS IP/ISDN 6/1/ Years MGC GW1 UPG TO U24 6/1/ Years MGC GW2 UPG TO U24 6/1/ Years MGC IP 12 UPG TO U24 6/1/ Years MGC IP 16+ UPG TO U24 6/1/ Years MGC VP24 UPG TO U24 6/1/ Years
3 MGC UNIFIED CONFERENCING SUITE 6/1/ Years MGC PATHNAVIGATOR 25/12 6/1/ Years MGC PATHNAVIGATOR 100/30 6/1/ Years MGC PATHNAVIGATOR 3000/600 6/1/ Years ELMO EV-2000 VP DOC CAMERA 6/1/ Years MGC 25 IP 16+ V 6/1/ Years MGC 25 ISDN VD 24 V 6/1/ Years MGC 25 VOICEPLUS 48 6/1/ Years VSX 7000 QUAD BRI MOD 6/1/ Years VSX 7000 ADDL DISP ADPTR 6/1/ Years VSX MIC POD W/10IN CBL 6/1/ Years VSX CONFERENCE LINK CBL 30IN 6/1/ Years VSX CONFERENCE LINK CBL 50 IN 6/1/ Years VIDEO VSX 7000 QUAD BRI MODULE 6/1/ Years MGC25, GW1, SINGLE PRI GATEWAY 6/1/ Years MGC25, GW2, DUAL PRI GATEWAY 6/1/ Years MGC25, EMEA, ISDN V 6/1/ Years MGC25, EMEA, IP12 6/1/ Years MGC25, EMEA, IP16+ 6/1/ Years MGC25, EMEA, IP16+ V 6/1/ Years MGC25, EMEA, UNIFIED 24 6/1/ Years MGC25, EMEA, UNIFIED 24 V 6/1/ Years MGC25, GW1 TO UNIFIED 24 6/1/ Years MGC25, GW2 TO UNIFIED 24 6/1/ Years MGC25, ISDN V TO UNIFIED 24 V 6/1/ Years MGC25, IP12 TO UNIFIED 24 6/1/ Years MGC25, IP16+ TO UNIFIED 24 6/1/ Years MGC25, IP16+ V TO UNIFIED 24 V 6/1/ Years MGC25, VOICEPLUS 24 TO UNIFIED 24 6/1/ Years MGC25, VOICEPLUS 24 TO VOICEPLUS 48 6/1/ Years VIDEO VSX 8000 PRI MOD W/CBL 6/1/ Years VIDEO VSX 8400 IP 6/1/ Years MGC50 AC PWR SUPP 6/1/ Years MGC CONTROL UNIT FOR MGC /1/ Years MGC + 50 CONTROL UNIT FOR MGC /1/ Years MGC + 50 AC PWR SUPPLY 6/1/ Years MGC AC PWR SUPPLY 6/1/ Years VSX 7800e PRESENTER MP: CTRY CODE 20 6/1/ Years MGC PORT IP HIGH BANDWIDTH 6/1/ Years VSX 7000s: CTRY CODE 20 (ASIA ONLY) 6/1/ Years MGC UNIFIED CONF SYS V 6/1/ Years MGC UNIFIED CONF SYS V 6/1/ Years MGC PORT IP HIGH BANDWIDTH 6/1/ Years MGC BASE SYSTEM (AC) 16 SLOT 6/1/ Years MGC + 50 BASE SYSTEM (AC) 8 SLOT 6/1/ Years MGC MPI-4 H.320 MODULE 5 M CBL - EU 6/1/ Years MGC NET8 H.320 ISDN PRI SPRT 8 CRCT 6/1/ Years MGC IP+12 PORT MODULE: 24 SITES - EU 6/1/ Years MUX. 16 MGC MUX-16 H.320 MODULE - EU 6/1/ Years MGC MUX+20 PORT MODULE - EU 6/1/ Years MGC MUX+40 PORT MODULE - EU 6/1/ Years MGC AUDIO+MODULE 12 PORTS VIDEO - EU 6/1/ Years MGC AUDIO+MODULE 24 PORTS VIDEO - EU 6/1/ Years MGC AUDIO+MODULE 48 PORTS VIDEO - EU 6/1/ Years MGC T PORT DATA MOD 12 - EU 6/1/ Years MGC T PORT DATA MOD 24SITE-EU 6/1/ Years MGC+50 BASE SYS 8 SLOT CORE SYS - EU 6/1/ Years
4 MGC SLOT AC CHASSIS ONLY - EU 6/1/ Years MGC+100 BASE SYSTEM (AC)16 SLOT - EU 6/1/ Years BASE MGC+50 12/24 PORT IP- EU 6/1/ Years BASE MGC+50 24/48 PORT IP- EU 6/1/ Years BASE MGC PORT IP - EU 6/1/ Years BASE MGC PORT IP - EU 6/1/ Years BASE MGC PORT IP - EU 6/1/ Years BASE MGC PORT IP - EU 6/1/ Years BASE MGC PORT IP - EU 6/1/ Years MGC+ MPI-4 H.320 MOD SUPRTS 4 CON-EU 6/1/ Years MGC+ MPI-8 H.320 MOD SUPRTS 8 CON-EU 6/1/ Years MGC+ NET-4 H.320 ISDN PRI T1/E1 MOD 6/1/ Years MGC+ NET-8 H.320 ISDN PRI T1/E1 MOD 6/1/ Years MGC+ IP+24 PORT MODULE 48 SITES- EU 6/1/ Years MGC+ IP+48 PORT MODULE 96 SITES- EU 6/1/ Years MGC+ MUX+10 PORT MODULE 18 SITES-EU 6/1/ Years MGC+ MUX+40 PORT MODULE 72 SITES-EU 6/1/ Years MGC/MGC+ 100 SHIPPING -1 SYS/CHASSIS 6/1/ Years MGC+ READIMANAGER ENT MGMT LIC 25-EU 6/1/ Years MGC+ READIMANAGER ENT MGMT LIC 50-EU 6/1/ Years MGC+ READIMANAGER ENT MGMT LIC100-EU 6/1/ Years MGC+ READIMANAGER ENT MGMT LIC250-EU 6/1/ Years READIMANAGER SE200 NETWORK APPLIANCE 6/1/ Years POLYCOM HDX 9002 XLP HD PACKAGE 6/1/ Years POLYCOM HDX 9001 SD CODEC P+C, 2M LR 6/1/ Years POLYCOM HDX 9001 XL PACKAGE 6/1/ Years POLYCOM MGC /1/ Years POLYCOM MGC K 6/1/ Years POLYCOM RPX SUB BLK CHAIR LEATHER 6/1/ Years POLYCOM RPX SUB BRONZE MODELED CARPT 6/1/ Years POLYCOM RPX SUB BLACK MODELED CARPET 6/1/ Years POLYCOM RPX SUB MAPLE WOOD GRAIN 6/1/ Years POLYCOM RPX SUB CHERRY WOOD GRAIN 6/1/ Years POLYCOM RPX SUB PURPLE CHAIRS 6/1/ Years POLYCOM RPX SUB BLUE CHAIRS 6/1/ Years POLYCOM MGC PWR CORD 250VAC 8MT EMEA 6/1/ Years POLYCOM MGC P APAC NOT JPN CHN 6/1/ Years POLYCOM MGC+IP+48 APAC NOT CHNA JPN 6/1/ Years POLYCOM MGC+50/100 APAC NOT CHNA JPN 6/1/ Years POLYCOM MGC+A+48/96 APAC NOT JPN CHN 6/1/ Years POLYCOM HDX9002XLP 20 APAC NO CHN JP 6/1/ Years POLYCOM HDX9002XLP HD CNTRY 41 CALA 6/1/ Years POLYCOM HDX9002XLP CNTR 5 CHINA ONLY 6/1/ Years POLYCOM VSX PPLCNT SFTW CHINA ONLY 6/1/ Years POLYCOM VSX3000 IP ONLY SYS CHINA 6/1/ Years POLYCOM VSX3000 IP ONLY SYS APAC 6/1/ Years POLYCOM HDX9002XLP HD CNTRY 20 EMEA 6/1/ Years POLYCOM VSX3000 IP CNTRY 20 EMEA 6/1/ Years POLYCOM VSX3000 IP CNTRY 23 EMEA 6/1/ Years POLYCOM RMX2000 ENCRYPT LSC APAC 6/1/ Years POLYCOM SE200 NTWK APPL 25 EXP US 6/1/ Years POLYCOM SE200 NTWK APPL 100 EXP US 6/1/ Years POLYCOM CORD AC PWR 10A/250V 9FT US 6/1/ Years POLYCOM MGC RDCONVENE JPN ONLY 6/1/ Years POLYCOM MGC JPN ONLY 6/1/ Years POLYCOM MGC RDCONVEN JPN ONLY 6/1/ Years POLYCOM MGC RDCONVEN JPN ONLY 6/1/ Years
5 POLYCOM ISDN BUNDLE JPN ONLY 6/1/ Years POLYCOM MGC UPG 2MBPS JPN ONLY 6/1/ Years POLYCOM MGC+50/24 100/32 UP JPN ONLY 6/1/ Years POLYCOM MGC PORT UPG JPN ONLY 6/1/ Years POLYCOM MGC RDCONVENE CHN ONLY 6/1/ Years POLYCOM MGC RDCONVENE CHN ONLY 6/1/ Years POLYCOM MGC RDCONVEN CHN ONLY 6/1/ Years POLYCOM MGC RDCONVEN CHN ONLY 6/1/ Years POLYCOM ISDN BUNDLE CHN ONLY 6/1/ Years POLYCOM MGC UPG 2MBPS CHN ONLY 6/1/ Years POLYCOM MGC+50/24 100/32 UP CHN ONLY 6/1/ Years POLYCOM MGC PORT UPG CHN ONLY 6/1/ Years POLYCOM MGC APAC NO JPN CHN 6/1/ Years POLYCOM MGC RC APAC NO JPN CHN 6/1/ Years POLYCOM MGC RC APAC NO JPN CHN 6/1/ Years POLYCOM MGC RC APAC NO JPN CHN 6/1/ Years POLYCOM ISDN APAC NO JPN CHN 6/1/ Years POLYCOM MGC UG APAC NO JPN CHN 6/1/ Years POLYCOM MGC+50/100 U APAC NO JPN CHN 6/1/ Years POLYCOM MGC U APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001SD 54 APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001SD 20 APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001SD APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001SD 23 APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001XL 54 APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001XL 20 APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001XL APAC NO JPN CHN 6/1/ Years POLYCOM HDX9001XL 23 APAC NO JPN CHN 6/1/ Years POLYCOM HDX9002XLPHD 54 AP NO JPNCHN 6/1/ Years POLYCOM HDX9002XLPHD PAL AP NO JPNCH 6/1/ Years POLYCOM HDX9002XLPHD 23 AP NO JPNCHN 6/1/ Years POLYCOM VSX QUAD APAC NO JPN CHN 6/1/ Years POLYCOM SERIAL MOD APAC NO JPN CHN 6/1/ Years POLYCOM VSX3000 IP APAC NO JPN CHN 6/1/ Years POLYCOM VSX3000 IP APAC NO JPN CHN 6/1/ Years POLYCOM VSX3000 IP ENG RM NTSC JAPAN 6/1/ Years POLYCOM MGC 25 GW2 EMEA 6/1/ Years POLYCOM MGC 25 GW2 APAC 6/1/ Years POLYCOM RPX 400 BACK FINISH PANEL NAR 6/1/ Years POLYCOM V700 IP ONLY NAR CALA 6/1/ Years Software: Discontinued SAP Codes SAP Code Description End of Sale Minimum Period of Support READIMGR SE SITE LIC 6/1/ Years READIMGR SE200 EXP 25 SITE LIC:DS 6/1/ Years READIMGR SE200 EXP 50 SITE LIC:DS 6/1/ Years READIMGR SE200 EXP 100 SITE LIC:DS 6/1/ Years READIMGR SE200 EXP 250 SITE LIC:DS 6/1/ Years READIMGR SE200 EXP 500 SITE LIC:DS 6/1/ Years VSX MPPLUS MULTIPOINT SFTW 6/1/ Years VSX PEOPLE+CONTENT 6/1/ Years GRP VIDEO GMS R6.0-1 PK LIC 6/1/ Years GRP VIDEO GMS R6.0-5 PK LIC 6/1/ Years GRP VIDEO GMS R PK LIC 6/1/ Years GRP VIDEO GMS R PK LIC 6/1/ Years
6 GRP VIDEO GMS R PK LIC 6/1/ Years VIDEO PVX PC CONF APPL 1 SITE LIC 6/1/ Years POLYCOM PVX V8.0 PC CONF APPL W/KIT 6/1/ Years WEBCOMMANDER PROF 7.0 MTG DIR/ SCHD 6/1/ Years RMSE200 READIMANAGER ENT MGMT LIC 50 6/1/ Years GMS GLOBAL MNGMT SYSTEM 25 LIC - EU 6/1/ Years GMS GLOBAL MNGMT SYSTEM 100 LIC - EU 6/1/ Years GMS GLOBAL MNGMT SYSTEM 500 LIC - EU 6/1/ Years POLYCOM RMSE LICS NO OUTLOOK 6/1/ Years POLYCOM RMSE200 X100 LIC NO OUTLOOK 6/1/ Years Offer Strategy Avaya continues to offer: HDX Series products and service. RMX Series products and services. CMA Series products and services. Customers should contact Polycom and/or its authorized channel partners to obtain additional video components and accessories for the V, VSX and MGC Series as well as any other video products not offered by Avaya. Contact Information: Neil Lewis, Sr. Product Manager, Avaya Video Telephony Solution; neilewis@avaya.com Next Steps: Avaya values all of our customers and wants to address any questions or concerns you have. If you have questions or would like more information about these products, you can send questions to either icoakeyrequest@avaya.com or the Product Manager who is listed above) Minimum Period of Support The Minimum Period of Support represents the minimum period of time after the product end of sale date, during which Avaya will make available support for the product per the Avaya s Manufacturer Support Policy. Support may be extended past that period at the discretion of Avaya Services, Business Partners or other service providers. For additional information concerning long term support please contact your Service Provider. Service and Warranty Avaya will continue to honor previously executed enhanced warranty, post-warranty and service contracts in accordance with the terms of those agreements. Avaya is not responsible for any support or maintenance commitments made by Business Partners or other service providers. Additional information concerning Avaya Services can be found on Services Offer Information web site and on the Avaya internal portal under Services.
7 For additional Information about Avaya solutions, please visit the Avaya business Solutions web site (
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