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1 St Columban s College MacBook Use and Care Policy Year 9-11
2 TABLE OF CONTENTS 1. Overview of Policy The 1:1 MacBook Program at St Columban's College The MacBook 2.2 College Approved Programs and Software 2.3 College Approved Laptop Bag 2.4 Right of Ownership 2.5 Cost Overview (including mid-year entry) 2.6 Early Departure 2.7 Apple Australian Warranty 3. Student Responsibilities under the 1:1 MacBook Program Additions and Deletions of Software 3.2 Backup of Files 3.3 Student 3.4 Charging Battery 3.5 Cleaning a MacBook 3.6 Eating Around or at a MacBook 3.7 Images and Content 3.8 Tagging 3.9 Storage 3.10 Transport 3.11 Usage 4. Loss, Damage and Repair of the MacBook Notification Process 4.2 Repair Turn-Around Time 4.3 Losses or damage of Laptop Bag 4.4 Liability for Lost, Stolen, or Damaged MacBooks 5. Support Mechanisms for the 1:1 MacBook Program
3 SECTION 1 OVERVIEW St Columban s College (hereinafter referred to as the College ) is a school community striving to serve the needs of students in an authentic way. One of the College s key learning and teaching principles is to utilize innovative pedagogical practices that effectively integrate technology. The 1:1 Apple MacBook laptop program gives practical expression to this principle. The key aim for integration of technology is to ensure that all students have the opportunity to become competent, discriminating and creative users of a range of technologies. The College believes that integration of technologies provides students with the opportunity to engage in new learning possibilities and to extend students interaction with their local and global communities. The integration of technology also facilitates the relational nature of learning, providing new opportunities for parents to engage with teachers, learning programs and their child s progress. This program provides both students and staff with an extended range of tools to engage in creative and critical thinking tasks that extend their knowledge and promote collaborative and empathetic learning. SECTION 2 THE 1:1 MACBOOK PROGRAM AT ST COLUMBAN S COLLEGE 2.1 The MacBook The College will provide an Apple MacBook computer to each student enrolled at the College. The MacBook is the property of the College and is fully maintained by the College ICT Support Department. Students will have full possession of the MacBook and will be responsible for taking it home each evening, charging it overnight, and taking it to all classes unless otherwise directed. 2.2 College Approved Programs and Software Each MacBook has a CD/DVD drive and a range of software. The software available on each student s MacBook includes iworks (word processing, presentation and spread sheeting packages), iphoto (image editing), itunes (music and video management), iweb (web site creation), imovie (video editing), Garage band (audio production), other publishing and internet software and the Microsoft Office package. The software loaded on the MacBook is licensed to the College. Students are not permitted to copy, transfer or delete software. Students are also not permitted to infringe copyright by illegally copying software or information onto their MacBook. Students who do so will be in serious breach of the College Apple MacBook Use and Care Policy, the Computer Use Agreement, and the 1:1 Laptop Program Policy and Guidelines Booklet. 3
4 2.3 College Approved Laptop Bag Each student will also be supplied a reinforced bag for the care of their laptop. This bag will be received in year 8 and will be carried through for the remainder of the student s schooling at the College. If the bag is lost, stolen or damaged, the bag will need to be replaced by the parent/care provider at their own expense. 2.4 Right of Ownership The MacBook is the property of the College. As part of their enrolment at the College, students are subject to the terms and conditions of the College MacBook Use Agreement, the 1:1 Laptop Program Policy and Guidelines Booklet and the College MacBook Use and Care Policy. At the beginning of Year 9 students will enter into a new agreement and receive another MacBook for their use during Years Cost Overview Year 9 11 (including mid-year entry) Commencing 2013 Laptop Program Levy Commencing 2013 Technology Levy Refundable Insurance Bond Total Yearly Cost Is part of the NSSCF funding The Technology Levy includes the Educare program. $ The Refundable Insurance Bond is a one off fee charged per family on entry into the College. If there are other siblings at the College this bond was charged when they enrolled at St Columban s. $ Refundable Insurance Bond A refundable bond of $ per family is payable. This bond is to assist the College to create a pool of funds used in the event of loss or damage of a laptop. Funds will be used for the loan and replacement of laptops for an individual student. The bond will be available for refund at the end of the last student in family finalizing enrolment at the College less any outstanding costs associated with the MacBook program. Mid Year Entry of a Year 9 to 12 Student Families of students who commence mid year at the College will be charged a pro-rata payment of the Technology levy. This will be calculated at the time of their enrolment. 4
5 2.6 Early Departure Year 9, 10 and 11 laptops are funded through the National Secondary School Computer Funding (NSSCF) program and cannot be purchased. 2.7 Apple Australia Warranty MacBooks have a three year service warranty with Apple Australia. This warranty includes repairs as a result of hardware failure. Physical damage or unauthorised modification will void this warranty. SECTION 3 STUDENT RESPONSIBILITIES UNDER THE 1:1 MACBOOK PROGRAM All student responsibilities outlined below are in addition to those responsibilities already contained in the College MacBook Use Agreement and the1:1 Laptop Program Policy and Guidelines Booklet. 3.1 Additions and Deletions to Software The software loaded on the MacBook is licensed to the College. Students are not permitted to copy, transfer or delete software. Students are also not permitted to infringe copyright by illegally copying software or information onto their MacBook. Students who do so will be in serious breach of the College Apple MacBook Use and Care Policy, the MacBook Use Agreement, and the 1:1 Laptop Program Policy and Guidelines Booklet. 3.2 Backup of Files Students are required to backup their work every night. The College will provide opportunities during school hours to backup essential student files (eg. assignments). Each student will be allocated storage space through the College Portal, which offers direct access to the student s Skydrive account. This is a web-based storage facility to which students are expected to back-up regularly. All other student files, together with essential files, will require backup at home on a portable storage device such as a USB or a portable hard drive. The backing up of all student files is the responsibility of the student. 3.3 Student All correspondence from the IT department will take place via , as will much of the information disseminated from the College s administration. Therefore, students are expected to check their student regularly. The student is provided by Brisbane Catholic Education and students active engagement with the facility is part of the College s expectations for students. Student is accessible through the College Portal on the Student Dashboard page. 5
6 3.4 Charging Battery It is the student s responsibility to ensure their MacBook battery is fully charged each night. Battery chargers are to be brought to school each day. Chargers should be stored in school lockers when not in use during the school day. 3.5 Cleaning a MacBook Students are responsible for maintaining their MacBook in a clean and functional state. The student is to keep their MacBook clean by regularly (at least once a week) wiping down the outside casing with a damp (not wet) cloth. The MacBook screen should be gently wiped with a micro-fiber cloth. No cleaning agents are to be used on the MacBook. Staff may regularly inspect each student s MacBook. Further details of how to properly care for the MacBook are available at Eating Around or at a MacBook Students are not permitted to eat or drink around or while using their MacBook. 3.7 Images and Content In accordance with the College MacBook Use Agreement, Apple MacBook Use and Care Policy and the 1:1 Laptop Program Policy and Guidelines Booklet students are prohibited from accessing or storing offensive images, audio, video or other media on the MacBook or other digital storage device. 3.8 Tagging Upon delivery each MacBook will be individually tagged and readily identifiable. No other stickers or markings of any type are permitted to be placed on the MacBook, and school labels ARE NOT to be removed. 3.9 Storage At all times other than when in use, the MacBook is to be stored in its computer bag. At School Upon arriving at school the student is to move immediately to their locker and place their MacBook already in its computer bag into their locker. It is the student s responsibility to ensure that the MacBook is locked safely in its computer bag in their locker. Students are to take their MacBook with them to each lesson unless otherwise directed by a teacher. During morning tea and lunch breaks, if the MacBook is not being used it is to be stored in its computer bag in the student s locked locker. At all times when students are moving between classes the MacBook is to be carried in its computer bag. When the MacBook is not being used during a class it is to be stored in its computer bag. It is the student s responsibility to ensure that their MacBook is never left at the College after hours, on weekends or during school holidays. 6
7 At Home When the MacBook is at home and not being used it is to be stored in the student s computer bag in safe place away from excessive heat, water and unauthorised users. Please refer to Apple s care instructions for the MacBook at Transport The MacBook is to be transported to and from the College in its computer bag. Upon arrival at school or home the procedures outlined in 3.9 above are to be followed Usage The MacBook is for the exclusive use of the student at school and at home. The MacBook is not to be used by any unauthorised user. SECTION 4 LOSS, DAMAGE AND REPAIR OF THE MACBOOK 4.1 Notification Process If the MacBook is lost, stolen or damaged, it is the student s responsibility to report it to the College ICT Support Department forthwith. If the situation occurs during the weekend, or after school hours a report is to be made on the next school day. Should a situation occur during the school holidays, the student or student s parent/guardian is to report the event to the College within 48 hours of its occurrence by to rwilkie@bne.catholic.edu.au or telephone the college on The student will be required to log a HelpDesk Incident Report forthwith and the College will then assess the situation. If the MacBook is lost or stolen outside of the College, parents/guardians should inform the police immediately. The Crime Report Number (CRN) will be required to complete the HelpDesk request. 4.2 Repair Turn-Around Time Where repair of a MacBook is necessary, the College ICT Support Department aims for minimal turn-around time. The duration of the repair time will be determined by the extent of the problem. If the MacBook has a hardware fault, the machine will be sent to the College MacBook supplier s service division for relevant repair or replacement of parts. Students will be issued with a loan MacBook whilst waiting for the return of their machine. 4.3 Losses or Damage of Laptop Bag It is the expectation of the College that students will replace the laptop bag if lost or damaged at the expense of the student. 7
8 4.4 Liability for Lost, Stolen or Damaged MacBooks Once a HelpDesk Incident Report form has been completed and lodged with the College ICT Support Department, the College will make an assessment of the circumstances and advise the parents/guardians and student of the outcome. After the College assesses the situation and where the damage or loss is deemed not to be covered under the Apple Australia Warranty, any repair costs exceeding the insurance policy excess of $150 will be covered by the laptop insurance policy. The student and their parent/guardian will be responsible to pay the insurance policy excess. Damage to the MacBook chargers is included in this liability and will not be covered under warranty. Lost MacBook chargers will be replaced at the expense of the student without the provision of a loan MacBook charger. SECTION 5 SUPPORT MECHANISMS FOR THE 1:1 MACBOOK PROGRAM The College ICT Support Department will assist students and staff with the use and maintenance of the MacBooks. Assistance to students with their MacBooks is available throughout the processes outlined in the MacBook Use and Care Policy document. The College will also aim to provide assistance to parents/guardians to maximise student learning through use of the MacBook on a case by case basis. To contact the ICT Support Department please contact the College on telephone (07) or alternatively the Department at ictsupport@stc.qld.edu.au. The support structure in place at the College for the 1:1 laptop program has different levels of support. All requests for support will begin at Helpdesk and then progress through appropriate levels as required. The administrator of Helpdesk support is Robyn Wilkie who can be contacted via rwilkie@bne.catholic.edu.au or by telephoning the College on
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