REQUIREMENT SPECIFICATIONS

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1 TENDER NO TENDER FOR COMPUTER LEASING 1. Introduction REQUIREMENT SPECIFICATIONS 1.1 The National Kidney Foundation (NKF) would like to implement Computer Leasing all NKF end-user computing devices to avoid technology obsolescence. These devices include desktops, notebooks and tablets. 2. Quantity Requirement and Leasing Period 2.1 NKF is looking at a projected units of 510 with 36-months lease tenure for all end-user computing devices (EUCDs) leased under this agreement. This number is based on tech refresh of existing assets, excluding new deployments. 3. Qualification 3.1 The Vendor must provide one dedicated Delivery Manager who will oversee all the service deliverables throughout the contractual period with a strong background in operations and risk management together with a team of desktop deployment specialists (whenever necessary) to be successful. 4. Statement of Work 4.1 The Scope of this tender includes: The supply, delivery, installation, data migration, testing, and commissioning of enduser computing devices (EUCDs) End-to-end project management, including requirement-gap analysis, documentation, resource management, user acceptance testing, etc Asset management of all deployed assets and maintain updated and accurate inventory list of all deployed assets Monthly report and meeting on new deployment/ tech refresh/ inventory status. 4.2 The key deliverables of this tender are the smooth deployment and tech refresh of NKF EUCDs, minimising users disruptions in the process. Proper asset management is crucial to be successful. 4.3 This services covers all of NKF HQ and dialysis centres (total 36 by June 2018) islandwide. Refer to Annex B1-B2 for locations of NKF HQ and dialysis centres. 5. Business Requirement 5.1 NKF will provide monthly forecasted tech refresh schedule 3 months in advance to vendor. This excludes new deployment requests. NKF will submit order to vendor at least 1 calendar week prior to deployment. Vendor will prepare machine and deploy within the stipulated time frame (1 calendar week). 5.2 Vendor to provide a replacement/ buyover price schedule for total replacement in the event of accidental damage (beyond repair) or lost of equipment (refer to Annex A1-A7). 5.3 Vendor to provide a financial remuneration cost breakdown (based on the cost at the end of contractual period) for all the items (refer to Annex A1-A7) deployed under this service. This price schedule will be used for financial remuneration for all the missing/ broken items returned at the end of the contractual period. 1

2 5.4 Prices quoted in the proposal is for leasing of these 510 units. Vendor to cater for a pricing review upon fulfilment of these 510 units. The pricing will be subjected to mutual agreement between vendor and NKF in writing. NKF reserves the right to continue or terminate this agreement upon completion of the commited 510 units with a notice period of 60 days in writing. 6. Hardware Requirement 6.1 EUCDs is projected to be deployed over a span of 3 years. Projected number of units is for tech refresh of existing assets (excluding new deployments) Refer to Annex A1-A7 for hardware models and specifications of the EUCDs required. 6.2 Provisioning of Defective Media Retention (DMR) and Hard Disk Drive retention upon end of contractual period. With this requirement in place, data storage media should not leave NKF premises at all times. 7. Service Requirement 7.1 Provision of installation services, user settings and data migration (estimated not more than 50Gb with majority less than 10Gb). 7.2 Provision of de-installation and disposal services for deployed assets at the end of contractual coverage. This includes data storage (HDD/ SSD) removal service and handover to assigned NKF IT personnel with documented handover process. 7.3 Provision of asset management and asset tagging for all assets deployed. 7.4 NKF-built hard disk images for all EUCDs will be provided to the vendor. These images will be updated and provided to vendor on a half-yearly basis (if necessary). Provision of image load services for all EUCDs prior to deployment. 7.5 Provision of one dedicated Delivery Manager who will oversee all the service deliverables throughout the contractual period. 7.6 Vendor to provide contract renewal agreement 6 calendar months prior to end of contractual period. 7.7 Provision of monthly report and meeting on new deployment and tech refresh. 7.8 Provision of inventory status report to facilitate accounting and monthly payment. 8. Hardware Support Service Level 8.1 Provision of hardware support hours is 9 x 5.5 coverage. 8.2 Provision of onsite response is next business day. 8.3 Provision of support related to deployment issues is 1 calendar week from date of user acceptance. 2

3 9. Vendor Proposal 9.1 Each Tenderer should provide the price quote in the Price Schedule Part 1 to Part Under Price Schedule, Part 1, the Tenderers should provide the prices for all EUCDs listed in Annex A based on 36-month leasing with next business day onsite warranty for the entire lease period. 9.3 Under Price Schedule, Part 2, the Tenderers are required to provide: The financial remuneration cost breakdown (based on the cost at the end of contractual period) for all the items deployed under this service. This will be used for financial remuneration for all the missing/ broken items returned at the end of the contractual period Replacement/buyover price schedule for total replacement in the event of accidental damage (beyond repair) or lost of equipment. 3

4 Annex A1 HARDWARE MODELS AND SPECIFICATIONS OF THE EUCDs Item 1: HP ProDesk 600 G3 DM Product number Description Y3A52AV HP ProDesk 600 G3 DM PC Y3J16AV Win 10 Pro 64 Y3J16AV Z6G23AV Intel 7500T 7Gen Core i5-4c Y3A43AV 8GB (1x8GB) DDR42400 Y3G63AV SSD 256GB Value X0R96AV USB BusSlim Keyboard X0R96AV Y2Z78AV Desktop Mini G3 Serial Port - SRP Y2Z98AV USB 1000dpi Laser WRD Y3X86AV 65 Watt DM Ext Power Adapter EPS Y3A98AV Y2Z97AV Single unit (DM) Packaging Y3G73AV 600 G3 DM Country Kit Y3G73AV 1CP50AV Intel KBL Core i5 DM Label ZG228AV bpc/ws Sfty Reg S&C Lic Agr Wty Eng Doc K7X31AA HP ProDisplay P232 LEDBlt Monitor K7X31AA 3 years/4 years NBD onsite warranty 4

5 Annex A2 Item 2: HP EliteBook 840 G3 w/out Touchscreen Product No Description L3C64AV HP IDS UMA i5-6200u 840 G3 BNBPC N2N61AV Win 10 Pro 64 N2N61AV N3B59AV Win10 Driver DVD 840 L3C76AV WEBCAM Integrated 720p HD 840 L3C78AV 14 LED HD SVA AG f/cam 840 L3C86AV 8GB (1x8GB) 2133 DDR4 840 L3C91AV 256GB M2 SATA-3 TLC SSD 840 L3D09AV No Near Field Communication 840 M8T00AV Intel 8260 ac 2x2 nvp +BT 4.2 LE MOW 840 L3D13AV No WWAN 840 L3D03AV Fingerprint Reader 840 L3C97AV 3 Cell 46 WHr Long Life 840 L3C98AV 45 Watt Smart npfc AC Adapter 840 L3V20AV C5 1.8m Power Cord 840 L3V20AV N1M24AV UUF Asia Pacific-English Localization FG972AV NO vpro AMT supported Feature M6P15AV SGX Permanent Disable IOPT D0Z48AV DIB HP I Ultraslim Keyed Cable Lock KB428AV DIB HP Value Nylon Case L3V09AV DP BL 840 L3V09AV L4S03AV Country Localization 840 L4S03AV M6P12AV estar Enable IOPT N4T79AV Intel Core i5 G6 an Label ZG229AV HP Ntbk Safety Reg S&C Lic Agr Doc DVD F2B56AA HP USB External DVDRW Drive H6L29AA HP USB Essential Keyboard and Mouse 3 years/4 years NBD onsite warranty including battery 5

6 Annex A3 Item 3: HP Elite x G1 Tablet with Travel K Product No Description T7B25AV HP IDS UMA M5-6Y54 8GB for WWAN x G1 Tablet with Travel K N8T47AV Win 10 Pro 64 N8T47AV P6L53AV Win 10 Driver DVD P5Q63AV WACOM AES Pen wapp Launch Btn N4E65AV 12 LED WUXGA+ BV TS 1012 N4E71AV 256GB SATA-3 SED OPAL2 SSD 1012 N4E75AV Intel ac 2x2 +BT WiG MOW1012 N4E78AV No WWAN 1012 N4E82AV Fingerprint Reader 1012 N4E80AV 45 Watt Smart npfc USB-C AC Adapter 1012 N8T49AV Power Cord 1012 N8T49AV P6L55AV UUF Asia Pacific-English Localization T0B37AV NO vpro AMT supported V3A48AV DIB HP x Protective Case N4E85AV TP BL 1012 N4E85AV N8T48AV Country Localization 1012 N8T48AV M6P78AV estar Enable IOPT d N4U56AV Core m5 G6 8j Label ZG229AV HP Ntbk Safety Reg S&C Lic Agr Doc DVD N2Z63AA HP USB-C to USB 3.0 Adapter N2Z63AA AC3 No localization 3 years/4 years NBD onsite warranty including battery 6

7 Annex A4 Item 4: HP ZBook 17 G3 Mobile Workstation Product No Description M9L91AV HP IDS i7-6700hq 17 G3 BNBPC N3T77AV Win 10 Pro 64 N3T77AV T3W25AV Win 10 Driver DVD P5Q74AV AMD FirePro W6150M Graphics 17 M9M11AV No Webcam 17 M9M06AV 17.3 LED HD+ SVA AG flat 17 M9M13AV 8GB (1x8GB) 2133 DDR4 Z9L54AV 256GB SATA-3 TLC SSD M9M48AV Intel 8260 ac 2x2 nvp +BT 4.2 WW M9M52AV No WWAN Module 17 M9M54AV No Fingerprint Reader 17 M9M53AV 6 Cell 96 WHr Long Life 17 N3T70AV 200 Watt Smart PFC Slim AC Adapter 17 N3T69AV C13 1.8m Power Cord 17 N3T69AV T3W21AV UUF Asia Pacific-English Localization FM666AV NO vpro AMT supported Module T3W16AV HDD Carrier Cage 2nd M6P48AV SGX Permanent Disable IOPT w T3W15AV HDD Carrier Cage M9M58AV DP BL 17 M9M58AV N3T68AV Country Localization 17 N3T68AV M6P45AV estar Enable IOPT w N4U16AV Intel Core i7 G6 ta Label ZG229AV HP Ntbk Safety Reg S&C Lic Agr Doc DVD T0Y16AA HP Essential Combination Lock QY777AA HP USB Mouse J8F14AA HP K2000 Keyboard 3 years/4 years NBD onsite warranty including battery 7

8 Annex A5 Item 5: HP EliteBook 820 G3 with Touchscreen Product No Description L4Q16AV HP IDS UMA i5-6200u 820 G3 BNBPC N4M43AV Win 10 Pro 64 N4M43AV N4M58AV Win 10 Driver DVD L9U53AV WEBCAM Integrated 720p HD 820 L3M15AV 12.5 LED FHD UWVA f/cam TS 820 L3L45AV 8GB (1x8GB) 2133 DDR4 L3L51AV 256GB M2 SATA-3 TLC SSD 820 L3L68AV No Near Field Communication 820 M7F80AV Intel 8260 ac 2x2 nvp +BT 4.2 LE 820 M3X57AV No WWAN 820 M0E32AV Fingerprint Reader 820 L3L57AV 3 Cell 44 WHr Long Life 820 L3L59AV 45 Watt Smart npfc AC Adapter 820 L7Y61AV C5 1.8m Power Cord 820 L7Y61AV N4M52AV UUF Asia Pacific-English Localization FG972AV NO vpro AMT supported Feature M6P15AV SGX Permanent Disable IOPT KB428AV DIB HP Value Nylon Case D0Z48AV DIB HP I Ultraslim Keyed Cable Lock L6E02AV DP BL 820 L6E02AV L6E06AV Country Localization 820 L6E06AV J1U29AV Ultrabook M6P12AV estar Enable IOPT N4T79AV Intel Core i5 G6 an Label ZG229AV HP Ntbk Safety Reg S&C Lic Agr Doc DVD F2B56AA HP USB External DVDRW Drive H6L29AA HP USB Essential Keyboard and Mouse 3 years/4 years NBD onsite warranty including battery 8

9 Annex A6 Item 6: HP EliteBook 840 G3 with Touchscreen Product No Description L3C64AV HP IDS UMA i5-6200u 840 G3 BNBPC N2N61AV Win 10 Pro 64 N2N61AV N3B59AV Win10 Driver DVD 840 L3C76AV WEBCAM Integrated 720p HD 840 L3C83AV 14 LED FHD SVA f/cam TS 840 L3C86AV 8GB (1x8GB) 2133 DDR4 840 L3C91AV 256GB M2 SATA-3 TLC SSD 840 L3D09AV No Near Field Communication 840 M8T00AV Intel 8260 ac 2x2 nvp +BT 4.2 LE MOW 840 L3D13AV No WWAN 840 L3D03AV Fingerprint Reader 840 L3C97AV 3 Cell 46 WHr Long Life 840 L3C98AV 45 Watt Smart npfc AC Adapter 840 L3V20AV C5 1.8m Power Cord 840 L3V20AV N1M24AV UUF Asia Pacific-English Localization FG972AV NO vpro AMT supported Feature M6P15AV SGX Permanent Disable IOPT D0Z48AV DIB HP I Ultraslim Keyed Cable Lock KB428AV DIB HP Value Nylon Case L3V09AV DP BL 840 L3V09AV L4S03AV Country Localization 840 L4S03AV J1U29AV Ultrabook M6P12AV estar Enable IOPT N4T79AV Intel Core i5 G6 an Label ZG229AV HP Ntbk Safety Reg S&C Lic Agr Doc DVD F2B56AA HP USB External DVDRW Drive H6L29AA HP USB Essential Keyboard and Mouse 3 years/4 years NBD onsite warranty including battery 9

10 Annex A7 Item 7: HP x2 210 x5-z GB/128 PC Product No Description Y4A41AA HP x2 210 x5-z GB/128 PC X5P10AV#AB4 CNTRYLOC SING BU X5N92AV BU IDS UMA X5-Z8350 4GB128GeMMC2210G2wKB X5N95AV ID NSV PT US layout X5V65AV#AB4 LOC W10P6 TB21 CPT SING X5N96AV LCD 10.1 LED WXGA UWVA BV uslim TS X5N98AV WLAN I 7265 ac 2x2 +BT 4.0 LE WW X5N93AV BATT 2C 32 WHr Long Life X5N97AV ACADPT 45 Watt Smart npfc USB-C X5P11AV#AB4 PWRCORD C5 1.0m SING X7P13AV#AB4 KBD AHS ISK STD TP SING M6P78AV MISC estar Enable IOPT d N4U81AV LBL Intel Inside sz2 G6 3 years/4 years NBD onsite warranty including battery 10

11 Annex B1 Locations of NKF HQ and dialysis centres ADT The Hour Glass-NKF Dialysis KKT Tay Choon Hye-NKF Dialysis (Admiralty Branch) BLK 761 Woodlands Ave 6. # Kim Keat Rd. S (328836) S (730761) ALJ Hong Leong-NKF Dialysis KLA Kwan Im Thong Hood Cho Temple-NKF Dialysis (Kolam Ayer Branch) BLK 102 Aljunied Crescent. # S (380102) BLK 43 Bendemeer Rd. # S (330043) AM1 Japan Airlines-NKF Dialysis PSR Tampines Chinese Temple-NKF Dialysis 17 Ang Mo Kio Ave 9. #03-01, S BLK 180 Pasir Ris St 11. # S (510180) (569766) AM2 Western Digital-NKF Dialysis SRG IFPAS-NKF Dialysis BLK 633 Ang Mo Kio Ave 6. # S (560633) BLK 201 Serangoon Central. # S (550201) AM3 Pei Hwa Foundation-NKF Dialysis SMI Kwan Im Thong Hood Cho Temple-NKF Dialysis (Simei Branch) BLK 565 Ang Mo Kio Ave 3. #01- BLK 101 Simei St 1. # S (520101) S (560565) BBK NTUC Income-NKF Dialysis TM1 NTUC S'pore Pools - NKF Dialysis BLK 103 Bt Batok Central. # S (650103) BLK 935 Tampines St 91. # S (520935) BED Singapore Pools-NKF Dialysis TM2 Wong Sui Ha Edha NKF Dialysis BLK 27 New Upper Changi Rd. #01- BLK 271 Tampines St 21. # S (520271) 694 S (462027) BM2 The Singapore Buddhist Lodge-NKF Dialysis TWY Leong Hwa Chan Si Temple-NKF Dialysis BLK 128 Bukit Merah View, #01-22 S (150128) BLK 113 Teck Whye Lane. # S (680113) BP1 New Creation Church-NKF Dialysis TPH SIA-NKF Dialysis BLK 274 Bangkit Rd. #01-54, S (670274) BLK 225 Toa Payoh Lor 8. # S (310225) BP2 Le Champ - NKF Dialysis UBI Ubi Dialysis (under construction) (Bukit Panjang Branch) BLK 275 Bangkit Rd. # S(670275) CLE NKF Clementi Dialysis UBK Sakyadhita-NKF Dialysis BLK 326 Clementi Ave 5, # S (120326) Blk 19 Upper Boon Keng Rd # S (380019) GMH Woh Hup NKF Dialysis WD1 Thong Teck Sian Tong Lian Sin Sia-NKF Dialysis 1 Ghim Moh Road, # S (270001) BLK 825 Woodlands St 81. # S (730825) HON NKF Hong Kah Dialysis (will be closed after IRC is up) WD2 SCAL -NKF Dialysis (Woodlands Branch) BLK 536 Jurong West St 52. # S (640536) BLK 365 Woodlands Ave 5. # S (730365) 11

12 Annex B2 HG1 HG2 JW1 JW2 WCR S'pore Buddhist Welfare Services NKF Dialysis BLK 114 Hougang Ave 1. # S (530114) NKF Hougang-Punggol Dialysis BLK 628, Hougang Ave 8. # S (530628) Sheng Hong Temple -NKF Dialysis BLK 744 Jurong West St 73. # S (640744) NKF Dialysis, Supported by The Sirivadhanabhakdi Foundation Blk 940 Jurong West Street 91. # S (640940) West Coast Dialysis (under construction) YS1 YS2 YS3 MSD QT1 Toa Payoh Seu Teck Sean Tong NKF Dialysis BLK 203 Yishun St 21. # S (760203) Le Champ - NKF Dialysis (Yishun Branch) BLK 639, Yishun St 61. #01-168, S (760639) SCAL - NKF Dialysis (Yishun Branch) BLK 840 Yishun St 81. #01-382, S(760840) Marsiling Dialysis (under construction) People s Dialysis (NKF will officially take-over on the 11 Dec 2017) Blk 55 Strathmore Ave # S(140055) IRC NKF Integrated Renal (under construction) 500 Corporation Road S (649808) Accepted By: Authorised Signature: Signatory s name: Signatory s title: Tenderer s name: Tenderer s stamp: 12

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