AGILE CLOUD PBX OPERATION MANUAL

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1 AGILE CLOUD PBX OPERATION MANUAL 1

2 Table of Contents Display set (user information) This manual will explain the "Agile cloud PBX". Prior to use, take a look at our service manual, Please use it and do not make a mistake. 1. CID Registration Sign Up 4 Summary Glossary... 5 Terms of use 6 Enter Customer Information - Payment Methods 7-9 Login Hardware Purchasing Equipment Selection.. 11 Shopping Cart. 12 Shipping information UID Administration Purchase UID UID List UID Configuration UID Cancellation DID Administration DID Purchasing DID Cancellation Incoming Call Rejection Outgoing Call Rejection Incoming Call History Outgoing Call History Phonebook Sharing Search Registration 31 Phonebook group settings SIP TRUNK Purchase SIP Trunk 33 SIP Trunk List. 34 Edit SIP Trunk

3 SIP Trunk Cancellation OPTIONS Purchasing Function.. 38 Administration Function.. 39 Cancellation Function Call recording compression Download Call recording deletion CID Configuration Changing of extension number, Changing Login ID 45 Password Change Contract Information PDF Invoice Download. 47 Purchase history, UID specification. 48 Detailed telephone bill. 49 Create / change information Terms of use, Manuals, etc. 52 3

4 1. Registration CID Registration SIGN UP Login UID Buy Phone Number UID Setting and Phone Number 1 1 Home button in the upper right- hand corner of Agile Networks or Click on the "Registration" in the banner at the bottom right. 4

5 1. CID ~ Register Summary 5

6 1. CID Overview ~ Registration Please read the Privacy Policy and Terms of Use, please put a check on both. Please click "Next". 6

7 1. CID Sign Up ~ Enter your information Customer information input screen is displayed; follow the instructions on the screen to enter. required fields marked with. Login ID Please enter at least 4 to 60 character, if you leave this blank the 10- digit number will be issued automatically. Login password Please fill in at least 4 to 15 alphanumeric characters Payment Methods Credit- card transactions Account transfer Individual customers are the only credit card payment. If you wish, so it is necessary to examine the direct debit, please submit the following documents. Copy of the registration was issued within three months of the medium has a notice corporation or equivalent URL of the home page landline number, if you cannot register non- free e- mail will be compatible with the deposit. 7

8 We will ask that you please send us at ( ) FAX addressed to our management department. 1. CID Register ~ Enter your information (subscriber information) 8

1 Subscriber information, please fill out the same content as a resident or register. In category "subscribers", please select the corporation / individual.

Representative: Please fill in the name of the representative. Phonetic representative: Please fill in the name of the representative.

9 1 Subscriber information, please fill out the same content as a resident or register. In category "subscribers", please select the corporation / individual. Read annotation and please fill out information, such as your name. - Required mark [Input] Please fill in only if the mark is not individual customers. Representative: Please fill in the name of the representative. Phonetic representative: Please fill in the name of the representative. Personnel use: Personnel use the same contractor Personnel use is different from an agreement The person in charge of the management screens that operate CID. Personnel payment: Payment is the same as the person in charge subscribers Payment is different from the person in charge of an agreement Such as ship- to- ship when invoice (purchase option), the person in charge on the payment. Destination: Is identical to the destination subscriber Destination is different from an agreement The destination of the goods, etc. If you have purchased a phone IP. Code Agency: Please enter the code only to customers with a distributor. 1 confirm your entries, click "Next". [After completion of enrollment] Enrollment is completed, [Mail with the subject "Thank you for your application - agile cloud PBX. Please check the contents. If you do not receive an , Please confirm there are also because there is going to be a spam or trash folder. If I do not receive more than one day old, Please contact us on the following URL this time slot. 9

and password, complete the following steps: Can be checked on.

10 1. LOGIN SIGN UP Login UID Buy Phone Number UID Setting and Phone Number [Check] 1 Log in ID or CID 2 Password 1 Login ID and password, complete the following steps: Can be checked on. 1. Login to the management screen. 2. Go to UID Management menu > UID List 3. UID that I want to login (ID terminal) I press the "Edit". I will check. Login ID and password that is displayed 10

2. Hardware Purchasing~ Equipment Selection 1 2 It is also possible to

After the completion of registration, you need to log in to the CID

(If you wish to transfer, please contact (03-6365- 1506) agile phone

11 2. Hardware Purchasing~ Equipment Selection 1 2 It is also possible to purchase equipment only. Thank you for registering CID. After the completion of registration, you need to log in to the CID management page from the URL listed in the confirmation e- mail. (If you wish to transfer, please contact ( ) agile phone support.) 1 Device type is listed 2 Please select the desired number from the pull- down purchase. 11

2. Hardware Purchasing ~ Shopping cart 1 Please check the product, color, unit price, and shipping costs. 2 Choose a setting from the presence or absence of information "Settings".

With Setting: UID has already been purchase please select from the pull down menu Device setting information 3Destination of the purchase equipment: Reuqired field (your name, company name, postal

12 2. Hardware Purchasing ~ Shopping cart 1 Please check the product, color, unit price, and shipping costs. 2 Choose a setting from the presence or absence of information "Settings". No Setting: I will put out without any configuration. After the arrival of the equipment, please your own setting. With Setting: UID has already been purchase please select from the pull down menu Device setting information 3Destination of the purchase equipment: Reuqired field (your name, company name, postal code, etc.). "Create / change customer information", in the "Contract Information" The contents of the destination information is reflected. 4You can check the shopping cart page even in the other, from the "View Cart". If you put the wrong items to the cart, click "Delete". Etc. If there are still items to cart termination, cannot settle things at the same time and equipment, or their products may occur monthly cost 12

2. Hardware Purchasing ~ Shipping Information 1. Date for delivery (shipment) For bank transfer, shipment of goods, and after confirmation of payment.

About Return Returned after delivery Within a week", Please contact me by e- mail first. Return for what is in principle but unpacking cannot be received.

13 2. Hardware Purchasing ~ Shipping Information 1. Date for delivery (shipment) For bank transfer, shipment of goods, and after confirmation of payment. For credit card payment, I will send it out in about 1-2 business days from your order next business day. Please bear the fee included. 2. About Return Returned after delivery Within a week", Please contact me by e- mail first. Return for what is in principle but unpacking cannot be received. Also I cannot accept received from the past week after delivery. We will exchange or return the money. 1. Quality Assurance Quality assurance in relation to the scope and duration of the initial failure, assuming six months after delivery. 2. Imported and exported product goods, if you find any damage inside the box. Note on beforehand, please purchase. 5. For shipping details please refer to the following URL. Shipping will be charged separately in the case of overseas shipment. [Confirmation of payment method] Please, about the payment method to purchase equipment. [Buy] confirm Click on "Buy" above. Confirm the destination of product delivery, device configuration information, and equipment purchase. 13

14 3. UID Administration ~ UID Purchasing SIGN UP Login UID Buy Phone Number UID Setting and Phone Number UID List Purchase of UID UID Cancellation [Purchase of UID (add)] Click in the "Management ID", "Purchase / Buy UID". 1 2 Please select the number of the required type UID. Click on the "Add to cart". 14

Amount billed the following month after the Monthly cost (after the next month).

15 3. UID Administration ~ UID Purchasing [Shopping Cart] 1 In the case of purchase, please click "Next". If you accidentally added to cart, click "Delete". Amount billed of the month Subscribe = Initial cost + Monthly cost (Apply daily amount per month of the month contract. Amount billed the following month after the Monthly cost (after the next month). Monthly cost (all call recording) is added to the storage capacity will be charged for each 1GB (1,000 MB) option. [Purchase completion] 1 Are you sure? "Thank You", Procedure Finished. 2 Advance new purchase UID, (Configure the new purchase UID) should be done in management list. 15

16 3. UID Administration ~ UID LIST Click in the "Managing UID", "List of UID". To manage the UID 1 List of Purchased UID. 2 When you click on the name of each UID, you will be able to browse with the narrowed down. 3 Displayed per page are 100, but you can choose from 500 UID number. 4Sort can be ascending or descending order with the. 5 Edit Setting (You can make detailed setting). 16

Changing the number of digits in extension - set 10. 4 Incoming phone number: Please select the phone number you wish to call. 5 Caller ID: Select the number you wish to notify.

17 3. UID Administration ~ UID Configuration SIGN UP Login UID Buy Phone Number UID Setting and Phone Number 1 UID Name: Please enter the name of your choice. 2 AFFILIATION: Please enter the name of your choice. 3 EXTENSION: Please enter the extension number. The number of digits can be selected from the digits 2-5. Changing the number of digits in extension - set Incoming phone number: Please select the phone number you wish to call. 5 Caller ID: Select the number you wish to notify. Appears on the display of the other party. If you select "No dialing prefix", you will not be able to access an outside line from this UID. 6Terminal password: Set the password to set the terminal to use this UID. 7Login Password: Set the password to log in to the management screen UID. 17

18 3. UID Administration ~ UID Configuration SIGN UP Login UID Buy Phone Number UID Setting and Phone Number Features and simultaneous calls? It is a feature that can be received by mobile phones, such as phone calls and other incoming calls to any UID. Simultaneous calls as the target, is available (one) of any telephone number, extension number registered. 8 Simultaneous calls: Please select one of the following four settings. I do not use simultaneous calls Use synchronous calls only when external call. Use synchronous calls only incoming extension. During external call extension - Simultaneous use for incoming calls 9 Start simultaneous call waiting: You can also delay the time to call simultaneous (You can set from seconds If you set the example) in 5 seconds, 5 seconds after arriving on the UID of the current phone number is set, I arrive at the number you have, or Set the extension set to the number of concurrent calls. 10 Number of simultaneous calls: If you are using a simultaneous call, enter the phone number when calling a non- Agilephone. If you are in the same CID, put a check on the number of concurrent calls. PHS is up to six, including the parent. To prevent loop call, the call will not ring only up to one- stage simultaneous. If you call a phone number other than Ajirufon, call charges will be charged separately. 18

3. UID Administration ~ UID Cancellation [Please click on UID Management, UID Cancellation] 1

If you apply for cancellation on the last day of the month until the 25th month, the

[Delete / Cancellation] 1 If you recommend a cancellation, please click "Next" If you want to

19 3. UID Administration ~ UID Cancellation [Please click on UID Management, UID Cancellation] 1 Select (check) the UID you want to cancel, click on "Next". If you apply for cancellation on the last day of the month until the 25th month, the cancellation will occur at the end of the following month. [Delete / Cancellation] 1 If you recommend a cancellation, please click "Next" If you want to proceed the cancellation, click "Delete". [Delete / Cancellation] 1Please click "Back", If I want to change the contents. 2 Click on the "cancel", If you recommend cancel. 19

20 3. UID Administration ~ UID Cancellation [Complete Cancellation] "I was happy to apply for cancellation". This is the procedure that will display. [Purchase History] You can also check on the left menu if it is published in the contract information to the purchase history. 20

Click on the "Search" phone number at the top of the screen. Phone number cannot be use from the arrival and departure ST type, NC, KV, UC.

When I click on the "Find a phone number", Current list of telephone numbers that can be purchased is displayed.

21 4. DID Administration ~ DID Purchasing SIGN UP Login UID Buy Phone Number UID Setting and Phone Number [Adding a phone number (Purchase)] Telephone Number Management In the "telephone number management Click on the "Buy telephone number. 1. Click on the "Search" phone number at the top of the screen. Phone number cannot be use from the arrival and departure ST type, NC, KV, UC. Telephone number ST Type, NC, Calls from analog line will be hidden. When I click on the "Find a phone number", Current list of telephone numbers that can be purchased is displayed. UID is absolutely necessary to receive calls. The only phone number I cannot receive calls. Phone number is set as the initial limit outgoing (international prefix number) 010. Please return if necessary. I have referred to overseas phone number is "010 + country code + phone number." Just adjust accordingly. [Classification] 21

4. DID Administration ~ DID Purchasing 1 Choose

codes numbers; the last four digits are possible.

22 4. DID Administration ~ DID Purchasing 1 Choose Area Code 2 Search Phone Number 3 Pick Provider (KDDI, NTT, Dcomo) 4 Pick DID Number Then click Next Next Add to cart Then Purchase 1 Search Area codes numbers; the last four digits are possible. 2 Search Phone Numbers 3 Pick 4 Add to cart, Click Select. 22

4. DID Administration ~ DID Purchasing [Purchased phone numbers appear on the option] Click on the "Buy" phone number. In the "Managing Directory Numbers".

23 4. DID Administration ~ DID Purchasing [Purchased phone numbers appear on the option] Click on the "Buy" phone number. In the "Managing Directory Numbers". 1 The phone number you selected in the "Buy" phone number appears at the bottom of the purchase screen. If you have accidentally Add to cart, click "Delete". 2 "Add to cart" to proceed. 23

4. DID Administration ~ DID Purchasing [View Cart Check and change content] 1 Please check the contents of your order. If you have accidentally add to cart, Press Delete.

24 4. DID Administration ~ DID Purchasing [View Cart Check and change content] 1 Please check the contents of your order. If you have accidentally add to cart, Press Delete. Subscribe amount billed of the month [Initial cost] + Monthly fee (Applicable per diem amount per month of the month contract). Amount billed the following month Become Monthly cost (after the next month)]. Options (all call recording) Monthly cost of storage capacity 1GB (1,000 MB) It will be charged for each additional. 2 When you press the "Next", you will be completing your order. [Purchase Completion] 1. Thank you for your purchase. Labeled, Procedures is complete. 24

4. DID Administration ~ DID Cancellation [Select the phone number you want to terminate] In the "telephone number management, Click on the "cancel" phone number.

If you apply for cancellation on the last day of the month until the 25th month, Cancellation will take subsequently on the following month.

25 4. DID Administration ~ DID Cancellation [Select the phone number you want to terminate] In the "telephone number management, Click on the "cancel" phone number. 1 2 Please check the phone number you want to cancel. Please click "Next". If you apply for cancellation on the last day of the month until the 25th month, Cancellation will take subsequently on the following month. [Confirmation] 1 If you recommend a cancellation, please click "Next". If you have accidentally Add to cart etc, Click the "Delete" If you apply for cancellation on the last day of the month until the 25th month, Cancellation will take subsequently on the following month. 25

26 4. DID Administration ~ DID Cancellation [Surrender] 1 2 If I want to change the contents, Please click "Back". When finalizing the termination, please click the "cancellation". If you apply for cancellation on the last day of the month until the 25th month, Cancellation will take subsequently on the following month. [Complete cancellation] "I was happy to apply for cancellation" It is the completion of the procedure is displayed. [Purchase History] Confirmation of termination, Same UID, Is published in "Purchase history" in the "Contract Information" in the menu on the left. 26

27 4. DID Administration ~ Incoming Call Rejection [Incoming Call Rejection] Prevents calls from the phone number that you set. [Search Within This] 1 Rejected phone number: Forward matching search is possible, "Non- notification" number, If you click the unknown it turns on automatically. 2 Comments: Forward matching search is possible. 3 Incoming phone number: Not Specified Phone Numbers, You can search from any of the phone number "in use. [Registered 4 Rejected Phone Number: Please Enter Rejected Phone number. Please enter a numeric value or Unknown. 5 Comments: Search - Please enter a comment for display. 6 Incoming phone number: Specify the incoming phone number for call blocking. In the pull- down while using the phone number of the Please select Phone number or all. 7 Delete: Check the "Delete", Click the "Delete checked items". 27

28 4. DID Administration ~ Outgoing Call Rejection [Outgoing Call Rejection] This will prohibit phone number on the setup. 1 Phone number regulation: Forward matching search is possible 2Comment: Forward matching search is possible. 3 Outgoing UID: Unsepcified: All UID: Refuse to send all of UID in use. Choose Available UID: You have select UID Deny for sending. 4 Enable: Checked outgoing phone numbers regulation. 5 Phone number regulation: Enter the phone number that you want to match. Example Prohibit outgoing overseas: 010 To the prohibit outgoing number: 03 Prohibit specific number message: Enter all the numbers. 6 Comments : Search - Please enter a comment to display. 7 Caller ID: Specify the UID to run the transmission regulation. 8 Delete: "Check the" Delete, Click the "Delete check item. [Update] 9When you click the "Update this page", The contents will be updated. 28

29 5. Incoming Call History History of all available incoming UID. Search from daily basis is possible. Immediately after you open the page, All history is displayed. 1 Call date and time: You can specify a date. 2Incoming Number: By entering a part of the phone number, Will narrow your search incoming source is possible. 3 Destination: By entering a part of the phone number, Will narrow your search incoming source is possible. 4Destination Name: UID Registration name. 5Status: Incoming Not Specified, Can be searched by state of "absence". 6 Recording File: Not Specified, Some Files Recorded, You can search in a different status. 7 Classification Display: External Call, Inbound Extension. 8 Recorded Download File: When you click Download, you can listen to the recorded file. 9CSV data DL: Search criteria along with the incoming call history, You can download the data to CSV. 10 Total amount (excluding tax): Price excluding tax is displayed. When you use narrow search, The total amount will be charged for all the search results. There is a time and if the error occurs in an estimated claim amounts. 29

6. Outgoing Call History You can see the history of all outgoing UID available. Search from daily basis is possible. Immediately after you open the page, all history is displayed.

30 6. Outgoing Call History You can see the history of all outgoing UID available. Search from daily basis is possible. Immediately after you open the page, all history is displayed. 1 Original Date: Specify the date. 2 Source: Enter Phone Number; Source is possible for narrow search. 3 Source Name: You can enter part of the name of the registration UID, how only Find that you want to call is possible. 4 Call Destination: By entering a portion of the dialed digit, Show only Find that Call destination is possible. 5 Recorded Files: Not Specified, Recorded Files, You can search in a different status. 6 Classification call destination: Not Specified, Messages to mobile phone, "Call to the country", "Call to overseas", You can search in a different status.. 7 Classification view: Dialing prefix, Outgoing Extension, You can search in a different status. 8 Download Reorded File: When you click the Download, You can listen to Recorded files. 9 CSV data DL: Search criteria along with the incoming call history, You can download the data to CSV. 10 Total amount (excluding tax): Price excluding tax is displayed. When you use narrow search, The total amount will be charged for all the search results. There is a time and if the error occurs in an estimated claim amounts. 30

7. Phonebook Sharing All UID can create a shared phonebook. In the phone book "shared, Click on the "phone book" shared.

2Delete: When you delete registered contents, and checked, Click the "Delete check item. 3 Registration: Enter the following Fields, Phonebook.

Group 4 Download Data: 5 Upload Data: If you want to view and edit compatible software CSV, with a text editor, When I download from the view

31 7. Phonebook Sharing All UID can create a shared phonebook. In the phone book "shared, Click on the "phone book" shared.. 1 Word Search: You can search the phone book group registered with the Find word. 2Delete: When you delete registered contents, and checked, Click the "Delete check item. 3 Registration: Enter the following Fields, Phonebook. 1. No. If you do not enter the free number is allocated automatically. 2. Name 3. Phonetic 4. Phone Number Hyphen (- ) Do not enter. 5. Group 4 Download Data: 5 Upload Data: If you want to view and edit compatible software CSV, with a text editor, When I download from the view and edit in Excel. Please click the DL button another file format. Extension I can only upload files ". Csv" ". Xls". When you upload, edit the downloaded stuff once Please. uploaded data will be overwritten with the 31 registration.

32 7. Shared Phonebook ~ Phonebook group settings 1 Please enter the name of any group. 2 Save Changes. 32

33 7. SIP TRUNK ~ Purchase SIP Trunk Agile SIP Trunk, One UID (SIP User account) for multiple phone numbers and multiple (channel) Allocation number. By using the Agile SIP Trunk Asterisk or Trixbox represented by PBX software and SIP. You can connect easily with the external device available. One UID only Allocated for PBX user. Verified support for tested version. Verified: IP- PBX Asterisk version : Trixbox version: PBXtra core fon_p_1.2.17_jp Account configuration details, Agile SIP Truck configuration manual(asterisk, TRIXBOX) Please see. ( [Adding a SIP trunk (purchased) In the "SIP Trunk", Click on "Buy SIP trunk. 1 Please select the number of UID necessary. UID (SIP trunk): Only one UID to be assigned to the PBX users. Additional SIP Trunk Channel: Add number of simultaneous calls, please select this option. The maximum number of simultaneous calls if you wish to purchase is more that 30 channels. Please contact us. 2 Select the "Add to cart". 33

34 8. SIP TRUNK ~ SIP Trunk List 1 Current contract number of simultaneous calls: SIP trunk calls, Of your current contract. 2The total number of simultaneous calls configured: [5 number of simultaneous calls] configured total number of calls is displayed. 3 Edit: Edit screen (see below), UID Name or password terminal change is possible. Please enter numeric characters. 4 UID Name: Please enter the name of your choice. 5 Number of simultaneous calls: The number of simultaneous calls of registered, UID set (Allocation). 6 Update this page: When clicked, the content is updated. 34

8. SIP TRUNK ~ SIP Trunk Edit 1 UID Name: Please enter the name of your choice. 2 Device Password: Use this password to connect the terminal device. 3 Number of simultaneous calls: Display only.

35 8. SIP TRUNK ~ SIP Trunk Edit 1 UID Name: Please enter the name of your choice. 2 Device Password: Use this password to connect the terminal device. 3 Number of simultaneous calls: Display only. Number of simultaneous and concurrent calls. 4 Press Save Changes. Account configuration details, Agile SIP Truck configuration manual(asterisk, TRIXBOX) Please see. ( 35

36 8. SIP TRUNK ~ SIP Trunk Cancellation 1 Select UID Trunk / Trunk you wish to cancel or terminate, Put check on the check box. If you apply for cancellation on the last day of the month until the 25th month and later with the end of the following month then cancel. Readjust the settings on your own, so the next month is automatically adjusted at the end of the month. Thank you for adjustment. [Delete / Undo Cancellation] 1 If the cancellation is recommended, Please click "Next". Click Delete when you want to cancel 36

37 8. SIP TRUNK ~ SIP Trunk Cancellation [Delete / Undo cancellation] 1 If you recommend a cancellation, please click "Next". [Delete / Undo cancellation] 1 If you want to change the contents, click the "back". 2 If you recommend a cancellation, please click "Next". [Complete Cancellation] We have received your application for cancellation Complete procedure display. 37

9. Options ~ Purchasing Function Billing Monthly bill is mailed to the customer address. I will send you an invoice for the charges until the date to the end of the first day of every month.

38 9. Options ~ Purchasing Function Billing Monthly bill is mailed to the customer address. I will send you an invoice for the charges until the date to the end of the first day of every month. All call recording You can record all calls. You can listen to the recorded data from the (CID) Central Administration screen. Storage will be charged for each additional 1GB (1,000 MB). Also, compressed data has been recorded and available for download. It can be search on a daily basis If you cancel all call recording, recorded data cannot be download. Outgoing history or call history can be download from file record. Please download the wav file. If the storage capacity of exceeds 100GB a month, please contact us. Monitoring It is an optional feature for UID. You specify other extension call that allows you to listen on the monitoring function. Whispering It is an optional feature for UID. Ann additional function whispering that can tell the operator not to hear a voice. Whispering is not available for au mobile phone terminal and Willcom. 38

3 Whispering Check the terminal to enable whispering.

39 9. Options ~ Setting Function 1 Call recording rejected If you check the UID box it will not be recorder. 2 Monitoring Check the terminal to enable the monitoring. 3 Whispering Check the terminal to enable whispering. Whispering is not available for au mobile phone terminal and Willcom. 4 When you press the "Save Changes", the configuration is updated. If you press the "Cancel", you will return to the state prior to confirmation. 39

9. Options ~ Cancellation Function [Cancellation Options] 1 Choose the option to cancellation When apply for cancellation on the end of the month until the

40 9. Options ~ Cancellation Function [Cancellation Options] 1 Choose the option to cancellation When apply for cancellation on the end of the month until the 25th month, Later with the end of the following month become cancelable. [Cancellation Options] To terminate / cancel Add to cart option is displayed in red. 40

9. Options ~ Cancellation Function [Confirmation] 1 Click "Next" and then check the option to cancellation. If you accidentally add to Cart, etc., Click the "Delete" key.

41 9. Options ~ Cancellation Function [Confirmation] 1 Click "Next" and then check the option to cancellation. If you accidentally add to Cart, etc., Click the "Delete" key. When apply for cancellation on the end of the month until the 25th month, Later with the end of the following month become cancelable. [Confirmation in cart] Cancellation penalty does not occur. 41

42 9. Options ~ Cancellation Function [Cancellation] 1If you want to confirm the cancellation, Click on the "cancellation!. When apply for cancellation on the end of the month until the 25th month, Later with the end of the following month become cancelable. If you cancel all call recording, recorded data cannot be downloaded. 42

43 9. Options ~ Call Recording Compression Download All call recording compression can be downloaded. Can narrow your search from single day. 1 Incoming and Outgoing calls Date: You can specify the date and time. 2 Incoming and Outgoing calls: Please enter Phone number (DID), incoming and outgoing will can be search from source. 3 From Destination: Please enter Phone number (DID), search from destination is possible. 4Name of incoming and outgoing calls: Please Enter UID name registration, search from destination is possible. 5 Classification for incoming and outgoing calls: "not specified". "Outbound", "inbound" by state can be search. 6 Classification inside and outside Line: "not specified", "external", "extension" by state can be search. 7Call destination classification: "not specified", "Call to a mobile phone, "Domestic Call, overseas call, Search is possible by state. 8 Compression: I have perform the compression. The total file size is the total size in the uncompressed file. Before compression the total file size can be downloaded is 4GB (Gigabyte). If the compression download link is complete we will notify you by e- mail. If the file size is large creation of compressed file will take too long. If you cancel all call recording, Recorded data will be not downloadable. 43

9. Options ~ Delete all call recording Whole Call recording can be deleted. Search from single day is possible. 1 Date and time incoming and outgoing calls: You can specify the date and time.

44 9. Options ~ Delete all call recording Whole Call recording can be deleted. Search from single day is possible. 1 Date and time incoming and outgoing calls: You can specify the date and time. 2 Incoming and Outgoing calls: Please enter Phone number (DID), incoming and outgoing will can be search from source. 3 From Destination: Please enter Phone number (DID), search from destination is possible. 4 Name of incoming and outgoing calls: Please Enter UID name registration, search from destination is possible. 5 Classification for incoming and outgoing calls: "not specified". "Outbound", "inbound" by state can be search. 6 Classification inside and outside Line: "not specified", "external", "extension" by state can be search. 7Call destination classification: "not specified", "Call to a mobile phone, "Domestic Call, overseas call, Search is possible by state. 8 Compression: I have perform the compression. The total file size in the search results is the total size of the file. You can delete recorded files after 6 months from the previous month of record. Delete after a month is not possible. Please note that you cannot recover deleted files. 44

10. CID Settings ~ Change Digits Extension, Change Login ID [Changing the Number of Extension digits] In the Set CID, Click on the Changing the digits

2 digits [20-89] 3- digit [200-899] 4- digit [2000-8999] 5- digit [20000-89999] If you change the digits extension, Extension information that is

45 10. CID Settings ~ Change Digits Extension, Change Login ID [Changing the Number of Extension digits] In the Set CID, Click on the Changing the digits extension. The number of digit extension can be change in the pull- down menu. 2 digits [20-89] 3- digit [ ] 4- digit [ ] 5- digit [ ] If you change the digits extension, Extension information that is currently set- disabled simultaneous call information. [Change Login ID] 1A- z alphanumeric 1, A- Z, - (Hyphen), _ (underscore), and enter in the (dot). 2When you press the "Save Changes", the settings will be updated. 45

46 10. CID Settings ~ Password change [Change your password] 1Please enter your current password. 2Please enter your new password. 3When you press the "Save Changes", the configuration is updated. 46

11. Contract information~ PDF Invoice Download Set the following items in the contract information The confirmation- carried out Purchase, etc.

2 Purchase history: Date of application, Subject, Price (JPY), The number and amount (excluding tax), UID, Telephone number, verify the status.

4 Summary after call: Corresponding month can be found on Phone number. Subtotal, Consumption tax, you can also check on the total amount.

47 11. Contract information~ PDF Invoice Download Set the following items in the contract information The confirmation- carried out Purchase, etc. 1 PDF Invoice Download: Minutes of use billed last month, will be available for download from this month after three business days. 2 Purchase history: Date of application, Subject, Price (JPY), The number and amount (excluding tax), UID, Telephone number, verify the status. 3 Specification Number: Corresponding month can be found on Phone number. Subtotal, Consumption tax, you can also check on the total amount. 4 Summary after call: Corresponding month can be found on Phone number. Subtotal, Consumption tax, you can also check on the total amount. 5Create / change customer information 6Terms of Service 7Manual and other I will link to the download page of the manual catalog and agile cloud PBX. [Download PDF Invoice] Can download the bill available. Billing option is different. Billed internal use last month can be downloaded from Current month after three business days. 47

11. Contract information ~ Purchase history, UID specification [2 Purchase History] Date of Application: Date will apply Price (JPY): Unit price per server Amount (excluding

"(not shown) in use" and Cancellation Display Status. [3Specification Number] Given month, you can search from the phone number.

48 11. Contract information ~ Purchase history, UID specification [2 Purchase History] Date of Application: Date will apply Price (JPY): Unit price per server Amount (excluding tax): Aggregate number of unit price (Yen) DID: Phone Number Subjects: UID, telephone ID, and options QTY: + à Purchase/ - Cancellation UID: 10- digit UID number Status: "(not shown) in use" and Cancellation Display Status. [3Specification Number] Given month, you can search from the phone number. Domestic call charges Non- mobile phone (pre- tax) Overseas call charges Mobile phone (pre- tax) Subtotal, sales tax, check (including tax) total is possible. Non- mobile phone (Tax- exempt) Mobile phone (tax- exempt) 48

11. Contract information ~ Detailed Telephone Bill [4 Detailed Telephone Bill] 1 Search for the following item: Date and Time: Date and Time Phone Number: Enter Phone Number.

49 11. Contract information ~ Detailed Telephone Bill [4 Detailed Telephone Bill] 1 Search for the following item: Date and Time: Date and Time Phone Number: Enter Phone Number. Other party number: Enter other party phone number. Classification: Unspecified, Outbound only, Domestic fixed Telephony, Incoming only, "Domestic mobile phone", "Overseas", Search in another state is possible. Search Within 2 CSV data DL Refined the data, Download the CSV form. Search time available, the total amount will be charged for all narrow search result. The amount shown in the estimated claim Time and Error might occur. 49

11. Contract information ~ Create/change your information Personnel payment (payers) and has the same principle as subscriber information (subscribers). [Change of Customer Information] (http://www.

50 11. Contract information ~ Create/change your information Personnel payment (payers) and has the same principle as subscriber information (subscribers). [Change of Customer Information] ( [Change of subscriber information] DL documentation page We download the PDF notice, Fill mark symbol, Please send FAX or E- mail to us. FAX [Address] Iron quota Building 6F Saga, Koto- ku, Tokyo Agile Networks, Inc. Management Department [Types of registration Change Form] Change registration application form: Address, Phone Number, E- mail address, Customer Information, Billing address, User information, Phone Number information equipment. Change of name registration form: In the corporate customers, Customers who wish direct debit payment methods, a copy of registration together with this registration form Please send together. CID Cancellation registration form: (The phone numbers are also non- cancelable and UID /) Please note that all services of the target CID since the termination 50

51 11. Contract information ~ Create/change your information [Phone Number Information] In the "Contract Information", click the "Phone Number information." On Edit please check the contents; 1 Please click the "Save changes". 51

11. Contract information ~ Terms and Conditions, Manuals, etc. [Terms of use] In the "Contract Information", Confirmation is available from the "Terms of Use".

52 11. Contract information ~ Terms and Conditions, Manuals, etc. [Terms of use] In the "Contract Information", Confirmation is available from the "Terms of Use". [Manuals, etc.] Catalog, Manual, You can download notification changes for various registration. This article can bookmark download page. 52

Cebod Telecom. Customer Admin Manual

Cebod Telecom. Customer Admin Manual Customer Admin Manual Table of Contents Contents 1. INTRODUCTION... 1 ABOUT THIS MANUAL... 1 CEBOD TELECOM OVERVIEW... 1 2. REGISTER A NEW ACCOUNT... 2 3. MY ACCOUNT... 5 4. DASHBOARD... 9 5. ACTIVITIES...