End of Sale / End of Support

Transcription

1 Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA hp.com April 1, 2013 Addressee's Name Addressee's Title Company Name Street Address City, State ZIP Dear HP Software Customer, As per the HP Client Automation business update on February 28 th, 2013, Hewlett- Packard (HP) has entered into a licensing agreement with Persistent Systems, Ltd. (PSL), for the HP Client Automation software. Persistent will accelerate delivering key new features and technologies for this product, especially in the mobile and cloud spaces. With that, HP is announcing product discontinuance of HP Client Automation software effective as of the dates set forth below. The product will continue as Persistent Systems Radia Client Automation. This letter is for HP Client Automation software support customers worldwide, to inform you of our end of support plans. End of Sale / End of Support HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP Client Automation software products. Please read below for key timelines and support options that are now available to you: Date February 28, 2013 April 1, 2013 April 30, 2013 Upon existing support contract or ELA expiration Program Activity HP Client Automation Business Update Product Discontinuance Announcement End of sale (no longer orderable or available for purchase) End of Support Please refer to attached Appendix A for definition of terms for product obsolescence and Appendix B for the list of affected HP Client Automation software product numbers.

2 Persistent Systems, Ltd. Persistent is a strong, global provider of innovative solutions in four key areas: mobile, cloud, analytics, and collaboration. The company has deep expertise in the mobile application lifecycle space, especially endpoints, including phones, tablets, and special purpose mobile devices. PSL is a company with over 6700 employees around the world bringing increased focus to developing, marketing, and selling Client Automation. You should expect to see a stronger solution from this partnership. HP Client Automation provides the strong foundation of a highly scalable, reliable infrastructure for endpoint management, and PSL will expand and enhance the solution with deeper and broader endpoint capabilities, and types of devices. Product Support Your implementation of HPCA will continue to operate as it does today, with no changes. PSL will provide updates to their product(s) to you for no charge, as long as you have an active support contract. Your existing HPCA licenses will be valid for the comparable PSL products. Your support contract will continue to be managed by HP until it expires and you will contact the HP support organization in the same manner as you do today. When your contract expires, we encourage you to renew support with PSL. You may continue to purchase expansion licenses of HP Client Automation from HP until April 30, 2013; after that date, you may purchase licenses directly from PSL or an authorized PSL reseller. HP will also sell licenses for the PSL product(s) after May 1, 2013 as an authorized PSL reseller. There were a number of alternatives that we evaluated, and we contacted multiple customers about their current use of HPCA and their future plans. We believe this decision represents the best outcome for you and will provide increased value to your organization. Page 2 of 13

3 If you have further questions, or for more information, please contact: Rahul Garapaty, Vice President Business Development or Eric Webster, Vice President of Sales Access the HPCA forum on the HP Live Network at hpln.hp.com your questions to Visit hp.com/go/client More information Should you have any questions about this end of availability communication, or for assistance in understanding the options available to you, please contact your local HP sales representative or HP software business partner. When providing information, please include your name, country, phone number, company name, product number and your HP Service Agreement ID or HP System Handle. In addition, for technical assistance and information, please visit Software Support Online: hp.com/go/hpsoftwaresupport HP once again wishes to thank you for choosing HP Client Automation software as your preferred software. We appreciate your business and look forward to continuing to serve your business needs in the future. Sincerely, HP Software Services Page 3 of 13

4 APPENDIX A: Definitions This product version obsolescence is covered by version 4.4 of the HP Software Release & Support policy. Definitions of terms are provided by the HP Software product version obsolescence documented at: hp.com/go/hpsoftwaresupport/support-lifecycle Product Support Product Support is the reactive engagement of regional support resources (Support Center) and division support resources (Lab), in accordance with your purchased support plan, for the resolution of product defects, plus product enhancements for a specific product version. This includes investigation of newly reported defects and if appropriate, development of defect fixes and making these available for customers via patches. The HP Software product teams (Lab) will review and either approve or deny requests for defect fixes and enhancements (including additional support for newly-released operating system versions). While HP Software investigates all problems and issues raised for products covered under Product Support, customers may be required to install the most current version or patches as part of the troubleshooting process. Version Maturity may apply to specific versions of HP Software products. Version Maturity means that, for a specific product version, no further enhancements or changes to functionality is planned, nor are any further platform refreshes planned in order to update that product version to support current or future operating systems, operating system versions or hardware platforms. End-of-Support Date End-of-Support Date is the last date Software maintenance, installation and configuration assistance, and other standard support services will be accepted for the specified product release (as specified by Major and Minor version numbering). EOS also means the last date Software Change Requests (SCRs) will be accepted for a specified Version of a Product. After the EOS date, all SCRs will be planned for future versions, as applicable. Current patches for the version of the HP Software reaching EOS will remain available for electronic download for a reasonable period of time. APPENDIX B: Affected Product SKUs SKU T3322BA T3322BAE T3328BA Product Description HP CAE App Mgr PC Software LTU HP CM App Mgr PC Software E-LTU HP CAE Svr App Mgr SW LTU Page 4 of 13

5 T3328BAE T3335BA T3335BAE T3338BA T3338BAE T3344BA T3344BAE T3347BA T3347BAE T3348BA T3348BAE T3351BA T3351BAE T3352BA T3352BAE T3355BA T3355BAE T3356BA T3356BAE T3359BA T3359BAE T3361BA T3361BAE T3368BA T3368BAE T3478AA T3478AAE T3479AA T3479AAE T3482AA T3482AAE T3483AA T3483AAE T3487AA HP CAE Svr App Mgr SW E-LTU HP CAE App Self-Srvc Mgr PC Software LTU HP CAE App Self-Srv Mgr PC SW E-LTU HP CAE PC Inventory Manager SW LTU HP CAE PC Inventory Manager SW E-LTU HP CAE Svr Inv Mgr SW LTU HP CAE Svr Inv Mgr SW E-LTU HP CAE PC App Usage Mgr Software LTU HP CAE PC App Usage Mgr Software E-LTU HP CAE Svr Usage Mgr SW LTU HP CAE Svr Usage Mgr SW E-LTU HP CAE OS Mgr (Migr+ELA ONLY) SW LTU HP CAE OS Mgr (Migr+ELA ONLY) SW E-LTU HP CAE Svr OS Mgr SW LTU HP CAE Svr OS Mgr SW E-LTU HP CAE Patch Mgr PC Software LTU HP CAE Patch Mgr PC Software E-LTU HP CAE Svr Patch Mgr SW LTU HP CAE Svr Patch Mgr SW E-LTU HP CAE Mgt Ste (Migr+ELA ONLY) SW LTU HP CAE Mgt Ste (Migr+ELA ONLY) SW E-LTU HP CM Server Mgmt Suite Software LTU HP CM Server Mgmt Suite Software E-LTU HP CM PC Mgmt Bundle Software LTU HP CM PC Mgmt Bundle Software E-LTU HP CAE App Mgr 1K PC Software LTU HP CAE App Mgr 1K PC Software E-LTU HP CAE PC App Usage Manager 1K SW LTU HP CAE PC App Usage Mgr 1K SW E-LTU HP CAE App Slf-Srv Mgr 1K PC SW LTU HP CAE App Slf-Sv Mg 1K PC SW E-LTU HP CAE PC Inventory Manager 1K SW LTU HP CAE PC Inventory Manager 1K SW E-LTU HP CAE MgtSte1K (Mgr+ELA ONLY) SW LTU Page 5 of 13

6 T3487AAE T3488AA T3488AAE T3489AA T3489AAE T3492IA T3492IAE T3492IS T3492ISE T3492JA T3492JAE T3492JD T3492JDE T3492JE T3492JEE T3492JF T3492JFE T3492JJ T3492JJE T3492JP T3492JPE T3492JS T3492JSE T3492JZ T3492JZE T3495AA T3495AAE T3503AA T3503AAE T3507AA T3507AAE T3766AA T3766AAE T3826IA HP CAE MgtSte1K (Mig+ELA ONLY) SW E-LTU HP CA Standard Software LTU HP CA Standard Software E-LTU HP CA Standard 1K Software LTU HP CA Standard 1K Software E-LTU HP CAS 7.8 SW Media HP CAS 7.8 SW E-Media HP CAS 7.80 Simplified Chinese Media HP CAS 7.80 Simplified Chinese E-Media HP CAS 7.90 English SW Media HP CAS 7.90 English SW E-Media HP CAS 7.90 German SW Media HP CAS 7.90 German SW E-Media HP CAS 7.90 Spanish SW Media HP CAS 7.90 Spanish SW E-Media HP CAS 7.90 French SW Media HP CAS 7.90 French SW E-Media HP CAS 7.90 Japanese SW Media HP CAS 7.90 Japanese SW E-Media HP CAS 7.90 Braz. Portuguese SW Media HP CAS 7.90 Braz. Portuguese SW E-Media HP CAS 7.90 Simp. Chinese SW Media HP CAS 7.90 Simp. Chinese SW E-Media HP CAS 7.90 Italian SW Media HP CAS 7.90 Italian SW E-Media HP CM PC Mgmt Bundle 1K Software LTU HP CM PC Mgmt Bundle 1K Software E-LTU HP CAE OS Mgr 1K (Migr+ELA ONLY) SW LTU HP CAE OS Mgr 1K (Mig+ELA ONLY) SW E-LTU HP CAE Patch Mgr 1K PC Software LTU HP CAE Patch Mgr 1K PC Software E-LTU HP CAE Ext for Win Inst Adm SW LTU HP CAE Ext for Win Inst Adm SW E-LTU HP CAE 7.8 SW Media Page 6 of 13

7 T3826IAE T3826IS T3826ISE T3826JA T3826JAE T3826JD T3826JDE T3826JE T3826JEE T3826JF T3826JFE T3826JJ T3826JJE T3826JP T3826JPE T3826JS T3826JSE T3826JZ T3826JZE T3826KA T3826KAE T3826KEE T3826KFE T3826KPE T3936AA T3936AAE T3937AA T3937AAE T4006AA T4006AAE T4007AA T4007AAE T4008AA T4008AAE HP CAE 7.8 SW E-Media HP CAE 7.80 Simplified Chinese Media HP CAE 7.80 Simplified Chinese E-Media HP CAE 7.90 English SW Media HP CAE 7.90 English SW E-Media HP CAE 7.90 German SW Media HP CAE 7.90 German SW E-Media HP CAE 7.90 Spanish SW Media HP CAE 7.90 Spanish SW E-Media HP CAE 7.90 French SW Media HP CAE 7.90 French SW E-Media HP CAE 7.90 Japanese SW Media HP CAE 7.90 Japanese SW E-Media HP CAE 7.90 Braz. Portuguese SW Media HP CAE 7.90 Braz. Portuguese SW E-Media HP CAE 7.90 Simp. Chinese SW Media HP CAE 7.90 Simp. Chinese SW E-Media HP CAE 7.90 Italian SW Media HP CAE 7.90 Italian SW E-Media HP CAE 8.10 English SW Media HP CAE 8.10 English SW E-Media HP CAE 8.10 Spanish SW E-Media HP CAE 8.10 French SW E-Media HP CAE 8.10 Br. Portuguese SW E-Media HP CAE Svr Vrtl Pack 5 Software LTU HP CAE Svr Vrtl Pack 5 Software E-LTU HP CM Svr Vrtl Pack 10 Software LTU HP CAE Svr Vrtl Pk 10 Software E-LTU HP CAE OS Migration Mgr PC Software LTU HP CAE OS Migratn Mgr PC Software E-LTU HP CAE OS Migrtion Mgr 1K PC SW LTU HP CAE OS Mig Mgr 1K PC Software E-LTU HP CM Mgmt & Mig Suite PC Software LTU HP CM Mgmt & Mig Suite PC Software E-LTU Page 7 of 13

8 T4009AA T4009AAE T4758AA T4758AAE T4759AA T4759AAE T4850AA T4850AAE T4851AA T4851AAE T4852AA T4852AAE T4853AA T4853AAE T4854AA T4854AAE T8866AA T8866AAE T9299AA T9299AAE T9300AA T9300AAE T9301AA T9301AAE T9302AA T9302AAE T9303AA T9303AAE T9304AA T9304AAE T9305AA T9305AAE T9306AA T9306AAE HP CM Mgmt &Mig Suite 1K PC Software LTU HP CM Mgt&Mig Suite 1K PC Software E-LTU HP CAE Mgmt Ste Upgrd PC Software LTU HP CAE Mgmt Ste Upgrd PC SW E-LTU HP CAE Mgmt Ste Upgrd 1K PC Software LTU HP CAE Mgmt Ste Upgrd 1K PC SW E-LTU HP CM PC Mgmt Bundle SW LTU HP CAE PC Mgmt Bundle SW E-LTU HP CAE PC Mgmt Bundle 1K SW LTU HP CAE PC Mgmt Bundle 1K SW E-LTU HP CAE Mgmt & Mig Suite PC SW LTU HP CAE Mgmt & Mig Suite PC SW E-LTU HP CAE Mgmt &Mig Suite 1K PC SW LTU HP CAE Mgmt & Mig Suite 1K PC SW E-LTU HP CAE Server Mgmt Suite SW LTU HP CAE Server Mgmt Suite SW E-LTU HP ELA CAC Center SW LTU HP ELA Client Automation Center SW E-LTU HP CAE Mgmt&Mig Ste PC SW LTU HP CAE Mgmt&Mig Ste PC SW E-LTU HP CAE Mgmt&Mig Ste PC 1K+/100 SW LTU HP CAE Mgmt&Mig Ste PC 1K+/100 SW E-LTU HP CAE Mgmt&Mig Ste PC 5K+/100 SW LTU HP CAE Mgmt&Mig Ste PC 5K+/100 SW E-LTU HP CAE Mgmt&Mig Ste PC 25K+/100 SW LTU HP CAE Mgmt&Mig Ste PC 25K+/100 SW E-LTU HP CAE Mgmt&Mig Ste PC 50K+/100 SW LTU HP CAE Mgmt&Mig Ste PC 50K+/100 SW E-LTU HP CAE PC Mgmt Bundle SW LTU HP CAE PC Mgmt Bundle SW E-LTU HP CAE PC Mgmt Bundle 1K+/100 SW LTU HP CAE PC Mgmt Bundle 1K+/100 SW E-LTU HP CAE PC Mgmt Bundle 5K+/100 SW LTU HP CAE PC Mgmt Bundle 5K+/100 SW E-LTU Page 8 of 13

9 T9307AA T9307AAE T9308AA T9308AAE T9309AA T9309AAE T9310AA T9310AAE T9311AA T9311AAE T9312AA T9312AAE T9313AA T9313AAE T9314AA T9314AAE T9315AA T9315AAE T9316AA T9316AAE T9317AA T9317AAE T9318AA T9318AAE T9319AA T9319AAE T9320AA T9320AAE T9321AA T9321AAE T9322AA T9322AAE T9323AA T9323AAE HP CAE PC Mgmt Bundle 25K+/100 SW LTU HP CAE PC Mgmt Bundle 25K+/100 SW E-LTU HP CAE PC Mgmt Bundle 50K+/100 SW LTU HP CAE PC Mgmt Bundle 50K+/100 SW E-LTU HP CAE App Mgr PC SW LTU HP CAE App Mgr PC SW E-LTU HP CAE App Mgr PC 1K+/100 SW LTU HP CAE App Mgr PC 1K+/100 SW E-LTU HP CAE App Mgr PC 5K+/100 SW LTU HP CAE App Mgr PC 5K+/100 SW E-LTU HP CAE App Mgr PC 25K+/100 SW LTU HP CAE App Mgr PC 25K+/100 SW E-LTU HP CAE App Mgr PC 50K+/100 SW LTU HP CAE App Mgr PC 50K+/100 SW E-LTU HP CAE AppSlfSvcMgr PC SW LTU HP CAE AppSlfSvcMgr PC SW E-LTU HP CAE AppSlfSvcMgr PC 1K+/100 SW LTU HP CAE AppSlfSvcMgr PC 1K+/100 SW E-LTU HP CAE AppSlfSvcMgr PC 5K+/100 SW LTU HP CAE AppSlfSvcMgr PC 5K+/100 SW E-LTU HP CAE AppSlfSvcMgr PC 25K+/100 SW LTU HP CAE AppSlfSvcMgr PC 25K+/100 SW E-LTU HP CAE AppSlfSvcMgr PC 50K+/100 SW LTU HP CAE AppSlfSvcMgr PC 50K+/100 SW E-LTU HP CAE OS MigrtnMgr PC SW LTU HP CAE OS MigrtnMgr PC SW E-LTU HP CAE OS MigrtnMgr PC 1K+/100 SW LTU HP CAE OS MigrtnMgr PC 1K+/100 SW E-LTU HP CAE OS MigrtnMgr PC 5K+/100 SW LTU HP CAE OS MigrtnMgr PC 5K+/100 SW E-LTU HP CAE OS MigrtnMgr PC 25K+/100 SW LTU HP CAE OS MigrtnMgr PC 25K+/100 SW E-LTU HP CAE OS MigrtnMgr PC 50K+/100 SW LTU HP CAE OS MigrtnMgr PC 50K+/100 SW E-LTU Page 9 of 13

10 T9324AA T9324AAE T9325AA T9325AAE T9326AA T9326AAE T9327AA T9327AAE T9328AA T9328AAE T9950AA T9950AAE T9951AA T9951AAE T9952AA T9952AAE T9953AA T9953AAE T9954AA T9954AAE T9955AA T9955AAE T9956AA T9956AAE T9957AA T9957AAE T9958AA T9958AAE T9959AA T9959AAE TA599AA TA599AAE TA600AA TA600AAE HP CAE Patch Mgr PC SW LTU HP CAE Patch Mgr PC SW E-LTU HP CAE Patch Mgr PC 1K+/100 SW LTU HP CAE Patch Mgr PC 1K+/100 SW E-LTU HP CAE Patch Mgr PC 5K+/100 SW LTU HP CAE Patch Mgr PC 5K+/100 SW E-LTU HP CAE Patch Mgr PC 25K+/100 SW LTU HP CAE Patch Mgr PC 25K+/100 SW E-LTU HP CAE Patch Mgr PC 50K+/100 SW LTU HP CAE Patch Mgr PC 50K+/100 SW E-LTU HP CAE App Mgr Thn Cli SW LTU HP CAE App Mgr Thn Cli SW E-LTU HP CAE App Mgr Thn Cli 1K+/100 SW LTU HP CAE App Mgr Thn Cli 1K+/100 SW E-LTU HP CAE App Mgr Thn Cli 5K+/100 SW LTU HP CAE App Mgr Thn Cli 5K+/100 SW E-LTU HP CAE App Mgr Thn Cli 25K+/100 SW LTU HP CAE App Mgr Thn Cli 25K+/100 SW E-LTU HP CAE App Mgr Thn Cli 50K+/100 SW LTU HP CAE App Mgr Thn Cli 50K+/100 SW E-LTU HP CAE OS Mgr Thn Cli SW LTU HP CAE OS Mgr Thn Cli SW E-LTU HP CAE OS Mgr Thn Cli 1K+/100 SW LTU HP CAE OS Mgr Thn Cli 1K+/100 SW E-LTU HP CAE OS Mgr Thn Cli 5K+/100 SW LTU HP CAE OS Mgr Thn Cli 5K+/100 SW E-LTU HP CAE OS Mgr Thn Cli 25K+/100 SW LTU HP CAE OS Mgr Thn Cli 25K+/100 SW E-LTU HP CAE OS Mgr Thn Cli 50K+/100 SW LTU HP CAE OS Mgr Thn Cli 50K+/100 SW E-LTU HP CA Standard 10pk SW LTU HP CA Standard 10pk SW E-LTU HP CA Standard 100pk SW LTU HP CA Standard 100pk SW E-LTU Page 10 of 13

11 TA601AA TA601AAE TA982AA TA982AAE TA983AA TA983AAE TA984AA TA984AAE TA985AA TA985AAE TA986AA TA986AAE TB716AA TB716AAE TB717AA TB717AAE TB718AA TB718AAE TB719AA TB719AAE TB720AA TB720AAE TB722AA TB722AAE TB723AA TB723AAE TB724AA TB724AAE TB725AA TB725AAE TB726AA TB726AAE TB727AA TB727AAE HP CA Standard 500pk SW LTU HP CA Standard 500pk SW E-LTU HP CAE Sec&Comp Mgr PC SW LTU HP CAE Sec Comp Mgr PC SW E-LTU HP CAE Sec&Comp Mgr PC 1K+/100 SW LTU HP CAE Sec&Comp Mgr PC 1K+/100 SW E-LTU HP CAE Sec&Comp Mgr PC 5K+/100 SW LTU HP CAE Sec&Comp Mgr PC 5K+/100 SW E-LTU HP CAE Sec&Comp Mgr PC 25K+/100 SW LTU HP CAE Sec&Comp Mgr PC 25K+/100 SW E-LTU HP CAE Sec&Comp Mgr PC 50K+/100 SW LTU HP CAE Sec&Comp Mgr PC 50K+/100 SW E-LTU HP CAE Suite for DDMi SW LTU HP CAE Suite for DDMi SW E-LTU HP CAE Suite for DDMi 1K+/100 SW LTU HP CAE Suite for DDMi 1K+/100 SW E-LTU HP CAE Suite for DDMi 5K+/100 SW LTU HP CAE Suite for DDMi 5K+/100 SW E-LTU HP CAE Suite for DDMi 25K+/100 SW LTU HP CAE Suite for DDMi 25K+/100 SW E-LTU HP CAE Suite for DDMi 50K+/100 SW LTU HP CAE Suite for DDMi 50K+/100 SW E-LTU HP CAE PC Mgmt&Migr Ste SW LTU HP CAE PC Mgmt&Migr Ste SW E-LTU HP CAE PC Mgmt&Migr Ste 1K+/100 SW LTU HP CAE PC Mgmt&Migr Ste 1K+/100 SW E-LTU HP CAE PC Mgmt&Migr Ste 5K+/100 SW LTU HP CAE PC Mgmt&Migr Ste 5K+/100 SW E-LTU HP CAE PC Mgmt&Mig Ste 25K+/100 SW LTU HP CAE PC Mgmt&Mig Ste 25K+/100 SW E-LTU HP CAE PC Mgmt&Mig Ste 50K+/100 SW LTU HP CAE PC Mgmt&Mig Ste 50K+/100 SW E-LTU HP CAE PC App Mgmt Suite SW LTU HP CAE PC App Mgmt Suite SW E-LTU Page 11 of 13

12 TB728AA TB728AAE TB729AA TB729AAE TB730AA TB730AAE TB731AA TB731AAE TD628AA TD628AAE TD629AA TD629AAE TD630AA TD630AAE TD631AA TD631AAE TD632AA TD632AAE TD633AA TD633AAE TD634AA TD634AAE TD635AA TD635AAE TD636AA TD636AAE TD637AA TD637AAE TD638AA TD638AAE TD639AA TD639AAE TD640AA TD640AAE HP CAE PC App Mgmt Suite 1K+/100 SW LTU HP CAE PC App Mgmt Ste 1K+/100 SW E-LTU HP CAE PC App Mgmt Suite 5K+/100 SW LTU HP CAE PC App Mgmt Ste 5K+/100 SW E-LTU HP CAE PC App Mgmt Suite 25K+/100 SW LTU HP CAE PC App Mgmt Ste 25K+/100 SW E-LTU HP CAE PC App Mgmt Suite 50K+/100 SW LTU HP CAE PC App Mgmt Ste 50K+/100 SW E-LTU HP CAE Client Mgmt 10 Pk CltDev SW LTU HP CAE Client Mgmt 10 Pk CltDev SW E-LTU HP CAE Sec+Comp Mgr 10Pk CltDev SW LTU HP CAE Sec+Comp Mgr 10Pk CltDev SW E-LTU HP CAE Server Mgmt Svr SW LTU HP CAE Server Mgmt Svr SW E-LTU HP CAE ThinClientMgmt 10 Pk TCD SW LTU HP CAE ThinClientMgmt 10 Pk TCD SW E-LTU HP CAE VirtDesktopMgmt 10Pk VCM SW LTU HP CAE VirtDesktopMgt 10Pk VCM SW E-LTU HP CAStoCAE ClntMgmt Upgd 10 Pk SW LTU HP CAStoCAE ClntMgmt Upgd 10 Pk SW E-LTU HP CAE PC App Mgr 10 Pk CltDev SW LTU HP CAE PC App Mgr 10 Pk CltDev SW E-LTU HP CAE PC Inv Mgr 10 Pk CltDev SW LTU HP CAE PC Inv Mgr 10 Pk CltDev SW E-LTU HP CAE PC Patch Mgr 10 Pk CltDev SW LTU HP CAE PC Patch Mgr 10Pk CltDev SW E-LTU HP CAE PC AppSelfSvcMgr 10Pk CD SW LTU HP CAE PC AppSelfSvcMgr 10Pk CD SW E-LTU HP CAE PC OS Mgr 10 Pk SW CltDev LTU HP CAE PC OS Mgr 10 Pk SW CltDev E-LTU HP CAE ThinClient OSMgr 10PkTCD SW LTU HP CAE ThinClient OSMgr 10PkTCD SW E-LTU HP CAE ThinClnt AppMgr 10Pk TCD SW LTU HP CAE ThinClnt AppMgr 10Pk TCD SW E-LTU Page 12 of 13

13 TD641AA TD641AAE TD642AA TD642AAE TD643AA TD643AAE TD649AA TD649AAE TD650AA TD650AAE TF282AAE T3826KP T3826KF T3826KDE T3826KD T3826KZE T3826KZ T3826KJE T3826KJ T3826KSE T3826KS T3826KE T3826LAE T3826LA HP CAE PC App Usage Mgr 10Pk CD SW LTU HP CAE PC App Usage Mgr 10Pk CD SW E-LTU HP CAE PC App Mgmt 10 Pk CD SW LTU HP CAE PC App Mgmt 10 Pk CD SW E-LTU HP CAE App Mgmt w/ddmi 10 Pk CD SW LTU HP CAE App Mgmt w/ddmi 10 Pk CD SW E-LTU HP CAE PC Mgmt w/ddmi 10 Pk CD SW LTU HP CAE PC Mgmt w/ddmi 10 Pk CD SW E-LTU HP CAE PC Mgmt for DDMI 10Pk CD SW LTU HP CAE PC Mgmt for DDMI 10Pk CD SW E-LTU HP CAE Mobile Mgmt 10 Pk MobDev SW E-LTU HP CAE 8.10 Br. Portuguese SW Media HP CAE 8.10 French SW Media HP CAE 8.10 German SW E-Media HP CAE 8.10 German SW Media HP CAE 8.10 Italian SW E-Media HP CAE 8.10 Italian SW Media HP CAE 8.10 Japanese SW E-Media HP CAE 8.10 Japanese SW Media HP CAE 8.10 Simp. Chinese SW E-Media HP CAE 8.10 Simp. Chinese SW Media HP CAE 8.10 Spanish SW Media HP CAE 9.00 Eng SW E-Media HP CAE 9.00 Eng SW Media Page 13 of 13