NetVault : Backup. Installation Guide. version Version: Product Number: NVG EN-01 NVG EN-01 08/23/10

Transcription

1 NetVault : Backup version Installation Guide Version: Product Number: NVG EN-01 NVG EN-01 08/23/10

2 Copyrights NetVault: Backup Installation Guide Software Copyright 2010 BakBone Software Documentation Copyright 2010 BakBone Software This software product is copyrighted and all rights are reserved. The distribution and sale of this product are intended for the use of the original purchaser only per the terms of the License Agreement. All other product trademarks are the property of their respective owners. The NetVault: Backup Installation Guide documentation is copyrighted and all rights are reserved. This document may not, in whole or part, be copied, photocopied, reproduced, translated, reduced or transferred to any electronic medium or machine-readable form without prior consent in writing from BakBone Software. THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED INTO NEW EDITIONS OF THE PUBLICATION. BAKBONE SOFTWARE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME BakBone, BakBone Software, NetVault, Application Plugin Module, BakBone logo, Integrated Data Protection, SmartDisk, Asempra, and FASTRecover are all trademarks or registered trademarks of BakBone Software, Inc., in the United States and/or in other countries. All other brands, products or service names are or may be trademarks, registered trademarks or service marks of, and used to identify, products or services of their respective owners. BakBone Software 9540 Towne Centre Drive, Suite 100 San Diego, California

3 Table of Contents Chapter 1: Introducing NetVault: Backup 9 NetVault: Backup At a Glance... 9 Key Benefits Feature Summary About this Document Target Audience Recommended Additional Reading Technical Support Documentation Updates Chapter 2: Deploying NVBU 15 NVBU Deployment An Overview NVBU Components NVBU Server NVBU Clients NVBU SmartClients NVBU Disk-Based Backup Options NDMP Plugin Application Plugin Modules Virtualization Plugins Chapter 3: Reviewing the Installation Requirements 23 Planning New Installations Determining NVBU Server and Client Machines Determining NVDB Location Determining NVBU Name and Password Prerequisites General Requirements... 26

4 4 Table of Contents - Platform-Specific Requirements Chapter 4: Installing the NVBU Server Software 33 Installing the NVBU Server on AIX Installing from CD-ROM on AIX Installing from the Downloaded Binary File on AIX Installing the NVBU Server on HP-UX Itanium Installing from CD-ROM on HP-UX Itanium Installing from the Downloaded Binary File on HP-UX Itanium Installing the NVBU Server on Linux x86/x Installing from CD-ROM on Linux x86/x Installing from the Downloaded Binary File on Linux x86/x Installing the NVBU Server on Linux Itanium Installing from CD-ROM on Linux Itanium Installing from the Downloaded Binary File on Linux Itanium Installing the NVBU Server on Mac OS X Installing from a Terminal Window on Mac OS X Installing the NVBU Server on MP-RAS Installing from CD-ROM on MP-RAS Installing from the Downloaded Binary File on MP-RAS Installing the NVBU Server on Solaris x86/x Installing from CD-ROM on Solaris x86/x Installing from the Downloaded Binary File on Solaris x86/x Installing the NVBU Server on Solaris (SPARC) Installing from CD-ROM on Solaris (SPARC) Installing from the Downloaded Binary File on Solaris (SPARC) Installing the NVBU Server on Windows...46 Platform-Specific Post-Installation Requirements Debian and Ubuntu Solaris 10 (SPARC/x86-64) SUSE Linux Enterprise Server (SLES) UNIX-based Environments Using UTF-8 Character Encoding Additional Requirements on Linux-Based Systems Windows Installation Procedure for Linux/UNIX-Based Systems...52

5 NetVault: Backup Installation Guide 5 Installation Procedure for Windows-Based Systems Chapter 5: Installing the NVBU Client Software 61 Installing the NVBU Client on AIX Installing from CD-ROM on AIX Installing from the Downloaded Binary File on AIX Installing the NVBU Client on FreeBSD Installing from CD-ROM on FreeBSD Installing from the Downloaded Binary File on FreeBSD Installing the NVBU Client on HP-UX Itanium Installing from CD-ROM on HP-UX Itanium Installing from the Downloaded Binary File on HP-UX Itanium Installing the NVBU Client on Linux x86/x Installing from CD-ROM on Linux x86/x Installing from the Downloaded Binary File on Linux x86/x Installing the NVBU Client on Linux Itanium Installing from CD-ROM on Linux Itanium Installing from the Downloaded Binary File on Linux Itanium Installing the NVBU Client on Mac OS X Installing from a Terminal Window on Mac OS X Installing the NVBU Client on MP-RAS Installing from CD-ROM on MP-RAS Installing from the Downloaded Binary File on MP-RAS Installing the NVBU Client on Solaris x86/x Installing from CD-ROM on Solaris x86/x Installing from the Downloaded Binary File on Solaris x86/x Installing the NVBU Client on Solaris (SPARC) Installing from CD-ROM on Solaris (SPARC) Installing from the Downloaded Binary File on Solaris (SPARC) Installing the NVBU Client on Windows Platform-Specific Post-Installation Requirements Debian Debian Ubuntu Solaris x86-x

6 6 Table of Contents - Windows Chapter 6: Installing the NVBU Console 77 NVBU Console An Overview...77 Installing the NVBU Console on Linux...77 Installing the NVBU Console on Windows...79 Chapter 7: Performing Unattended Installations 81 Performing Unattended Installations on Windows msiexec Installation Procedure Examples Performing Unattended Installations on Linux/UNIX 84 - Linux Common Installer Installation Procedure Examples Performing Unattended Installations on Solaris and MP-RAS pkgask pkgadd Installation Procedure Examples Chapter 8: Upgrading NVBU 91 NVBU Upgrade Considerations...91 Preparing for an Upgrade Backing Up the Existing NVDB Stopping NVBU Processes Disabling Anti-Virus Software Upgrading NVBU on Linux/UNIX...93 Upgrading NVBU on Mac OS X...94 Upgrading NVBU on Solaris and MP-RAS...94 Upgrading NVBU on Windows...95 Post-Upgrade Procedures Rebooting the System After an Upgrade Post-Upgrade Requirements for File System Plugin... 96

7 NetVault: Backup Installation Guide 7 Known Upgrade Issues Chapter 9: Licensing NVBU 99 Licensing NVBU Locating NVBU Server Machine ID Locating NVBU Client Machine IDs Contacting BakBone Licensing Support Installing License Keys Chapter 10: Removing NVBU 103 Removing NVBU from Linux/UNIX Removing NVBU from Mac OS X Removing NVBU from Solaris (SPARC/x86/ x86-64) and MP-RAS 104 Removing NVBU from Windows Editing the Windows Registry

8 8 Table of Contents

9 NetVault: Backup Installation Guide 9 Chapter 1: INTRODUCING NETVAULT: BACKUP This chapter gives an overview of NetVault: Backup and describes the features and benefits of the product. The information in this chapter is organized into the following topics: NetVault: Backup At a Glance Key Benefits Feature Summary About this Document Recommended Additional Reading Technical Support Documentation Updates NetVault: Backup At a Glance With NetVault: Backup (NVBU), you can take advantage of the power of simplicity because having less time wrapped up in backup and recovery processes creates more time for more interesting and strategic initiatives. For example, with the NetVault: Backup Application Plugin Modules (APMs) you are not required to script backup and recovery jobs, so you do not need to understand storage, database or internals. You select the backup strategy that best fits your database or environment, and then just point and click. The same holds true for virtualization protection no scripting required. NVBU protects data and applications from a common, user friendly console. Plus, its ease of use makes it simpler for a new person step in to assume data protection responsibilities. NVBU is enterprise level software that does not require you to be an expert because it installs out of the box, but has the flexibility to tune it as you want. Every organization changes all the time, so BakBone engineered NVBU to keep up with those changes and let you make choices that are best for your company. For example, if an organizational merger takes place or a key department acquires a major application that requires a different platform, that is no problem with NVBU s heterogeneous server and extensive application support. The freedom of choice continues with BakBone s disk-based data protection product, NetVault: SmartDisk (NVSD) and its deduplication option which provides seamless integration with NVBU to allow you to be in control of which data should be deduplicated and which should not without restricting you to specific types of

10 10 Chapter 1 Introducing NetVault: Backup storage drives and appliances. Additionally, administrators have increased choice including the ability to copy or move data between NVSD Instances, to Virtual Tape Library (VTL) or tape based devices in order to place redundant backups at offsite locations for failover and disaster recovery purposes. You can select your backup device of choice from a very large list of supported Network Attached Storage (NAS), VTL and tape systems. You decide when and where to encrypt to reduce backup windows while still meeting regulatory requirements. You can deploy and protect physical or virtual machines. With the APMs, you easily select the best backup method to protect all the popular operating systems, messaging and database applications. NVBU SmartClient gives you the freedom to attach virtual and physical tape devices where you want to. Budgets are not unlimited and are shrinking in many cases, so NVBU was architected to protect and leverage existing investments in data protection while making necessary changes and upgrades to support the growth and health of your organization. NVBU s ability to efficiently scale from small installations to very large global companies means you would not be penalized by being forced to rip and replace your data protection infrastructure just because your organization is successful and growing. The NVSD product integrates with NVBU to shrink backup windows and reduce storage costs with its post-process deduplication option which can be scheduled outside the backup window. Your investment in storage systems is protected through automated access to hundreds of different storage devices. You avoid vendor lock-in by taking advantage of NVBU s heterogeneous server support as well as powerful messaging, database and virtualization protection options. With NVBU, you protect your vital IT assets because you can still recover your data even in a worst case scenario in which you only have your backup media, but no NVBU database. Plus, you can redeploy into a different operating system for an emergency recovery Key Benefits Power of Simplicity It is critical to an organization s success that all employees work together to meet its strategic initiatives. To ensure success, all employees must have time to work on these strategic initiatives. NVBU s power of simplicity frees your time by enabling you to protect your data without requiring you to understand the inner workings of storage, databases and applications. NVBU provides enterprise-level functionality in an easy-to-use-and-deploy solution. You can protect platforms, applications and technologies with the same solution, to save you valuable time and resources. Enhanced Administrator Productivity Your organization s world changes all the time, so we engineered NVBU to work within your environment and not force you to modify your platform, application, or storage to fit NVBU. We give you the widest range of

11 NetVault: Backup Installation Guide 11 supported storage devices with the flexibility to adjust to ever-changing conditions. Safeguards Your Investment NVBU protection easily scales from a single server to Fortune 500 environments without having to rip and replace your data protection solution as your organization grows. You also will not have to rip and replace NVBU if you change strategic directions with regards to platforms, databases, applications, or storage devices. NVBU s seamless integration with NVSD protects your storage investment with a powerful deduplication option that does not require you to buy specific drives or appliances. NVBU also provides very flexible disaster recovery options to protect your entire datacenter for business continuity Feature Summary Heterogeneous Server Support Application Protection for Most Popular Database and Messaging Systems Virtualization Protection for VMware and Hyper-V Physical and Virtual Protection from Single Console Disk-based Data Protection Hardware Agnostic, Byte-Level Variable Block-Based Software Deduplication Job-level Deduplication Job-level Encryption Workstation Protection Easy-to-Navigate Console Network Attached Storage Integration Extensive Storage Device Coverage Automated Device Discovery and Configuration Reporting Scalability Extensive Event Notification Dynamically Shared Devices SmartClient User Level Access Policy Management Job Management

12 12 Chapter 1 Introducing NetVault: Backup About this Document This guide provides complete details on installing the NetVault: Backup Server and Client software. It does not provide information on the NetVault: Backup features and functionality. For details on using NetVault: Backup, refer to the NetVault: Backup Administrator s Guide Target Audience This guide is intended for Backup Administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems under which the NVBU Server and Clients are running is assumed Recommended Additional Reading NetVault: Backup Administrator s Guide This guide describes how to use NetVault: Backup and provides comprehensive information on all NetVault: Backup features and functionality. NetVault: Backup Configuration Guide This guide explains how to configure the default settings for NetVault: Backup. NetVault: Backup Command Line Interface Reference Guide This guide provides a detailed description of the command line utilities. NetVault: Backup Workstation Client Administrator s Guide This guide provides complete information on administering the NetVault: Backup Workstation Client software. NetVault: Backup Workstation Client User s Guide This guide provides complete information on using the NetVault: Backup Workstation Client software. NetVault: Backup Compatibility Matrices These matrices detail the supported Operating System versions, devices and application versions. You can download these guides from the BakBone website at: Technical Support BakBone Software is dedicated to providing friendly, expert advice to NetVault customers. Our highly trained professionals are available to answer your questions, offer solutions to your problems and generally help you make the most of your NetVault purchase. Log on to our Web site for more information:

13 NetVault: Backup Installation Guide Documentation Updates For the latest documentation updates, refer to the BakBone Software Knowledge Base. BakBone's Knowledge Base article for NetVault: Backup v8.5.2 can be found at the following link:

14 14 Chapter 1 Introducing NetVault: Backup

15 NetVault: Backup Installation Guide 15 Chapter 2: DEPLOYING NVBU This chapter provides an overview of NVBU deployment. The information in this chapter is organized into the following topics: NVBU Deployment An Overview NVBU Components NVBU Server NVBU Clients NVBU Heterogeneous Clients NVBU Workstation Clients NVBU SmartClients NVBU Disk-Based Backup Options NetVault: SmartDisk NVBU Virtual Tape Library NDMP Plugin Application Plugin Modules Virtualization Plugins NVBU Deployment An Overview NVBU is designed to work in an environment in which one machine is configured as NVBU Server and various other machines throughout the network act as NVBU Clients assigned to it. The NVBU Server must be deployed first, followed by the individual Clients. This arrangement of a single NVBU Server and its associated Clients constitutes an NVBU Domain. The following diagram depicts an NVBU deployment.

16 16 Chapter 2 Deploying NVBU Figure 2-1: NVBU Example Deployment NetVault: Backup Server Software NetVault: Backup Application Plugin Module NetVault: Backup Client Software with SmartClient License NetVault: Backup Client Software NetVault: Backup Virtualization Plugin NetVault: Backup NDMP Plugin Virtual Tape Library NetVault: Backup Server NetVault: SmartDisk Tape Device LAN WAN NAS File Server Workstation Client File Server Tape Device NVBU Console Workstation Database Server Network Attached Storage NetVault: Backup Server Virtual Machines VMware ESX Server Exchange Server Fiber/ISCSI NetVault: SmartDisk Workstation Client Workstation Client Hyper-V Server Virtual Machines NVBU Components An NVBU deployment consists of the following components: NVBU Server NVBU Clients NVBU Heterogeneous Clients NVBU Workstation Clients NVBU SmartClients NVBU Disk-Based Backup Options NetVault: SmartDisk NVBU Virtual Tape Library NDMP Plugin Application Plugin Modules Virtualization Plugins The following sections provide a brief description of these components.

17 2.2.1 NVBU Server NetVault: Backup Installation Guide 17 The NVBU Server is the main component of the NVBU solution. It provides the job management, media management, device management, client management, reporting, notifications and logging functions. The NVBU Server maintains a history of backups in the NetVault: Backup Database (NVDB), enabling users to quickly identify the individual or multiple objects they want to restore. NVSD Instances, physical or virtual tape libraries may be attached directly to the NVBU Server. The NVBU Server software is installed on each machine designated as an NVBU Server NVBU Clients NVBU Clients are the machines that will be protected by NVBU. The NVBU Client software is installed on each machine designated as an NVBU Client. An NVBU Client can be classified as a Heterogeneous Client or a Workstation Client a NVBU Heterogeneous Clients NVBU Heterogeneous Clients are used to protect any server, such as a File Server, Database Server, Server, Application Server or Web Server which may be running on Windows, Linux, Solaris, Mac OS X, HP-UX, AIX or FreeBSD, and typically administered by the IT department. The NVBU Heterogeneous Client includes the File System, Data Copy, Consolidate Incremental Backups, Raw Devices, and NetVault Database Plugins. Additional characteristics of the NVBU Heterogeneous Client include the following: Supports NetVault: Backup Encryption Plugin, NetVault: Backup Application Plugin Modules, Virtualization Plugins and NetVault: Bare Metal Recovery Supports locally attached backup devices with NVBU SmartClient license Supported by all NVBU Server Editions except for the Workstation and Single Server Edition Requires continuous connectivity to NVBU Server for all backups File System Plugin enables administrators to create multiple backup jobs that protect any or all of the file system data that is visible to the plugin All backup jobs are visible in the NVBU Jobs window NVBU Administrator must perform all restores from the NVBU Console Although a Heterogeneous Client can be used to protect workstations, the NetVault: Backup Workstation Client (NVWC) is better suited for protecting intellectual property stored in documents and datafiles on desktops and laptops used by employees as their everyday workstation.

18 18 Chapter 2 Deploying NVBU b NVBU Workstation Clients NVWC is designed specifically to protect intellectual property stored in documents, spreadsheets, and other datafiles located on desktops and laptops used by employees as their everyday workstation. Additional characteristics of the NVBU Workstation Client include the following: No support for NetVault: Backup Encryption Plugin, NetVault: Backup Application Plugin Modules, Virtualization Plugins and NetVault: Bare Metal Recovery No support for locally attached backup devices or NVBU SmartClient licenses Supported by all NVBU Server Editions except the Single Server Edition Only requires connectivity to NVBU Server to optionally protect the Workstation Client Shadow Area for long-term retention or disaster recovery Only protects file system data stored in the NVWC Shadow Area For more information on the NVWC, refer to the NetVault: Backup Workstation Client Administrator's Guide NVBU SmartClients Figure 2-2: NVBU Heterogeneous Clients and SmartClients NVBU SmartClient gives you the freedom to attach storage wherever you like. Both virtual and physical tape libraries can be easily distributed throughout the backup environment. Backup data no longer needs to pass over the network and through an NVBU Server in order to be written to a tape-based device. An NVBU SmartClient license is required for each Heterogeneous Client that will have locally attached physical or virtual tape devices. SmartClient licenses are not required for NVSD Devices.

19 2.2.4 NVBU Disk-Based Backup Options NetVault: Backup Installation Guide 19 NVBU provides multiple options for disk-based backup including NVSD and NVBU VTL. With disk-based backup, restore times are dramatically improved because the data is coming from random access storage without having to find and mount tapes, and then search to the correct tape position. The vast majority of restore requests come in the first days after backup. With disk-based backup, you will minimize downtime with shorter Recovery Time Objectives and you will be free to focus on other critical tasks. NVBU provides seamless integration with NVSD, BakBone's next generation diskbased backup and deduplication product. Although NVBU provides seamless integration with NVSD to provide disk-based backup and optional deduplication, NVSD is a separate product which is installed and licensed separately from NVBU. NVBU also provides an embedded software-based Virtual Tape Library (VTL) which is included as an NVBU licensable option a b NetVault: SmartDisk NVSD s disk-based backup and data deduplication option reduces storage costs with its powerful byte-level variable block-based software deduplication which packs up to 12 times more protected data into the same storage area for a 92% reduction in storage footprint. Hardware costs are reduced by using existing storage infrastructure instead of requiring specific drives or appliances. NVSD shrinks backup windows with its post-process deduplication option which can be scheduled outside the backup window. Additionally, administrators have increased choice including the ability to copy or move data between NVSD Instances, to VTL or tape based devices in order to place redundant backups at offsite locations for failover and disaster recovery purposes. For more information on NVSD refer to the NetVault: SmartDisk Installation Guide and NetVault: SmartDisk Administrator s Guide. NVBU Virtual Tape Library NVBU s embedded software-based VTL is a user configured tape library on a disk subsystem that emulates a physical tape library. When creating a VTL, the user is free to select an arbitrary number of virtual tape drives, tape slots, and to specify the size of each tape.

20 20 Chapter 2 Deploying NVBU Figure 2-3: NVBU VTL NDMP Plugin NVBU lets you choose how to backup your Network Attached Storage (NAS) Filers. You can protect your NAS device with Network Data Management Protocol (NDMP) which is designed to efficiently transfer large blocks of data directly to a locally attached SCSI device, a SAN-attached storage device or to a storage device elsewhere on the network. NetVault: Backup NDMP Plugin offers advanced NDMP features such as Browsable Volume and Direct Access Restore (DAR) support, which speeds restores with fast positioning to the right section of the tape Application Plugin Modules When combined with NetVault: Backup, Application Plugin Modules (APMs) are designed so you don t have to be an expert to ensure continuous availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint MySQL, PostgreSQL, Lotus Notes/Domino Informix and Sybase. Native integration options offered by applications aren t enough; NetVault: Backup APMs improve native options to reduce time-consuming integration efforts. With these improvements, you protect your application investments and help close the gap between corporate application recovery and database protection requirements.

21 2.2.7 Virtualization Plugins NetVault: Backup Installation Guide 21 NVBU enhances efficiency by consolidating virtual machine protection to give you a simple centralized, backup and recovery of virtual and physical environments for either VMware or Hyper-V. Easy to deploy and use, NetVault: Backup Virtualization Plugins reduce complexity by enabling consistent, reliable point-andclick backup and restore activities without requiring you to be an expert.

22 22 Chapter 2 Deploying NVBU

23 NetVault: Backup Installation Guide 23 Chapter 3: REVIEWING THE INSTALLATION REQUIREMENTS This chapter describes the pre-installation requirements for the NVBU system. The information in this chapter is organized into the following topics: Planning New Installations Determining NVBU Server and Client Machines Determining NVDB Location Determining NVBU Name and Password Prerequisites General Requirements Platform-Specific Requirements Planning New Installations Review this section when planning a new NVBU system Determining NVBU Server and Client Machines Installation of NVBU involves installing an NVBU Server and any number of NVBU Clients. The NVBU Server must be deployed first, followed by the individual Clients. The first step in the operation is to determine which machine will serve as the NVBU Server, and which machines will be the NVBU Clients. NVBU Server This machine will house the Server version of NVBU and it will be accessed to manage all NVBU operations and administer backup and recovery operations for the NVBU Clients. NVBU Client(s) Each of these machines will house the Client version of NVBU and serve as backup and restore targets. Note: An NVBU Server can act as a Client to itself for the backups and restores of its local data.

24 24 Chapter 3 Reviewing the Installation Requirements Determining NVDB Location After determining the NVBU Server, the next step is to choose a directory on a drive or volume with enough free space to house NVBU and its database. A typical NVBU Server installation requires about 60MB of free disk space. However, the NVDB will grow as backups, restores and report generation activities are performed in NVBU. It is critical that space considerations be made for the growing of this database. NVBU operations could halt if its database cannot be updated due to space limitations. Important: NVDB cannot reside on a network mount point (for example, Network Share, Mapped Drive, NFS or JFS mounted device). You must choose a directory on a locally attached drive or volume. When the NVBU Server software is installed, the installation includes an NVDB directory (db or nvdb) containing four sub-directories: Install - Very small directory. Contains the modules binary file detailing which modules are installed. Keys - Very small directory. Contains license key files for the main software and the Plugins/APMs. MediaDatabase - This directory grows to be rather large with use of NVBU. Holds records for media and backups performed. ScheduleDatabase - Small directory generally less than 10MB in size. Holds records for all backup and restore jobs. The only portion of the database for which size requirements are an issue is the MediaDatabase. The NVBU Administrator of a particular NVBU Domain must estimate the anticipated size of the database to allocate adequate disk space for growth. To calculate these requirements, the following details are necessary: Approximate Number of Files and Directories to be Backed Up on the NVBU Server and the Clients Each file or directory that is included in a backup requires an average number of bytes for an index entry in the NVDB. This average is based on a formula of 71 bytes plus the average number of characters contained in the file names of the files that make up a target file system. Number of Generations of Each File to be Kept Each generation is a separate instance of a file or directory backup. For example, if the same file is backed up seven times using the default backup settings, there are seven generations of the file held on media and indexed in the NVDB. By default, backups have an infinite life. Most systems cannot handle this amount of storage requirement, so the NVBU Administrator must ensure that a suitable Backup Life is set for each backup. This parameter is present on the Advanced Options tab of the NVBU Backup window. For more information on Backup Life, refer to the NetVault: Backup Administrator s Guide.

25 NetVault: Backup Installation Guide a Example With an average file or directory name of eight characters for a target file system, if 200,000 files and 15,000 directories were backed up once, approximately 17.5MB will be required for NVDB indexing. If the same files and directories were backed up three times, 52.5MB would be required. If backed up 5 times, 87.5MB would be required, and so on. Database Size Calculation Formula Approximate number of files and directories backed up per machine Multiplied by Approximate number of generations to be kept using Backup Life options Multiplied by Number of machines backed up Multiplied by (71 bytes + average file name length) b NVDB Index Entry Size Limitations NVBU generates a single NVDB index entry for each backup job. Note that NVBU must adhere to a maximum index size of 4GB for the individual index entries. Index entries of this size will only occur with very large jobs (for example, a backup job that contains a few million files and directories). If a backup job requires an index entry larger than this maximum, it will most likely fail. To avoid this, break down a large job requiring backup of a few million files into multiple jobs. For complete details on backing up data, refer to the NetVault: Backup Administrator s Guide Determining NVBU Name and Password While installing the NVBU Server and Client software, you must assign an NVBU name to the machine. This name is used to identify the machine in an NVBU Domain. Therefore, each NVBU machine must be assigned a unique name. The default NVBU name is the same as the O/S name of the machine. Note: BakBone recommends that the NVBU Machine Name for the NVBU Server be different than the machine s O/S-tied name. Assign a name that indicates that the machine is the NVBU Server. This is recommended in case it is ever necessary to relocate the NVBU Server to a different machine (for example, because of hardware failure). While relocating an NVBU Server, a backup of the NVBU Server Database (NVDB) will be required. The NVDB is integral to NVBU operations and is tied to the NVBU Server via its NVBU Machine Name. If relocating, a fresh installation of the Server version of NVBU would be required on the new machine, followed by a restore of the backed up NVDB to this new machine. For details on relocation of the NVDB, refer to the NetVault: Backup Administrator s Guide.

26 26 Chapter 3 Reviewing the Installation Requirements NVBU also allows you to set a password for the machine, which can be used to prevent unauthorized access and limit access to the NVBU machines. Consider the following while assigning a name and password to an NVBU machine: Maximum Length of NVBU Name A Server or Client name can contain a maximum of 63 characters. The NVBU Service will not start if you assign a name longer than 63 characters. Valid Characters in NVBU Name BakBone recommends that you only use the following characters in a name: A Z (Uppercase Letters) a z (Lowercase Letters) 0 9 (Numbers) Some features may not function properly if the NVBU machine name includes the following characters: Non-Alpha-Numeric # $ % ^ & * ( ) : - Japanese, Korean, or Chinese Characters Maximum Length of NVBU Password A password can contain a maximum of 100 characters. Valid Characters in NVBU Password A password can contain any character except the following: < > & # Prerequisites Before starting an NVBU Server or Client installation, refer to the following notes and complete the required tasks General Requirements Review the Release Notes and Compatibility Matrices Prior to initiating an installation, you must thoroughly review the Release Notes. The Release Notes may contain important information regarding installation and use of the NVBU software. You must also review the NetVault: Backup Compatibility Matrices to verify the platforms, operating system versions, devices and application versions supported by the current release of NVBU. You can download these matrices from the BakBone website at: NVBU Graphic Requirements To properly use the NVBU Console, BakBone recommends that you set your system s screen resolution to 1280 x 1024 or higher. Low resolution settings may result in display issues when using the NVBU Console.

27 NetVault: Backup Installation Guide 27 Figure 3-1: Required ulimit settings to successfully install all NVBU components Permissions All target machines must have O/S permissions set that will allow the user to install software components. System Memory Memory requirements on a target system can vary based on the intended use. User Mode (Runlevel) On Linux/UNIX platforms, boot into multi-user mode. Disable Anti-virus Software While it is possible to leave the anti-virus software running on a target machine, BakBone recommends that you disable this software before installing or upgrading NVBU. The NVBU installation process may conflict with the anti-virus software and various NVBU operations may not function properly after the installation. Ensure TCP/IP Connectivity and Name Resolution Once the machines that will host the NVBU Server and Client software have been established, ensure that good TCP/IP connectivity and Name Resolution exists between the NVBU Server and each potential NVBU Client. Check Backup Device Mapping/Connections Determine what backup devices are to be used (for example, tape libraries and standalone drives) and map them out. These devices can be attached to the NVBU Server or SmartClients. Ensure that these devices are properly connected and functional. This can be done using any native O/S tool for minimal backup operations on the device. If a native backup tools cannot see an attached backup device, then neither will NVBU. Configure ulimit Variables (Linux/UNIX Platforms Only) UNIX-based operating systems use a default size limitation for various variables, which may conflict with NVBU installation. For example, the default setting for the file size (blocks) and virtual memory (kbytes) variables may be too low for NVBU. Failure to increase these values may result in a core dump error and a failed installation of various NVBU components. A recommended setting of unlimited is suggested to remedy this issue, which can be set as follows:

28 28 Chapter 3 Reviewing the Installation Requirements 1. Start a terminal session. 2. Issue the following command to view the set limits: ulimit -a 3. If the current setting for the following variables is not unlimited, issue the following commands to change the setting: File Size (Blocks) ulimit unlimited Virtual Memory (Kbytes) ulimit -v unlimited 4. Issue the following command to re-list these statistics after modification in order to verify that they are properly set. ulimit -a OpenMotif Requirement For OpenMotif, you will require a 32-bit binary since its NVBU Console is a 32-bit application Platform-Specific Requirements a b c Asian Linux 3 (64-bit) To install and run NVBU on a 64-bit Asian Linux 3 machine, you must create the following symbolic link as Asian Linux 3 does not use libxm.so.3 anymore: ln -s /usr/lib/libxm.so /usr/lib/libxm.so.3 Debian 4.0 (64-bit) Before starting the installation, perform the following steps: 1. Install ia32-libs and then issue ldconfig on this system. 2. Download the i386 version of libmotif3 from and then use dpkg -x libmotif3 to extract the files. 3. Copy all extracted files in usr/x11r6/lib to /usr/lib32. FreeBSD 7 (32-bit) To install and run NVBU on a FreeBSD 7 platform, create two symbolic links on your target machine using the following commands: ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3 ln -s /lib/libc.so.7 /usr/lib/libc.so.6

29 NetVault: Backup Installation Guide d e Linux/Unix The NVBU installation will fail on Linux/UNIX platforms if the installation directory is a mount point. The NVBU installation script tries to delete the existing contents on the mount point (which is not allowed in a UNIX-based environment) and the installation will fail. To work around this issue, create a sub-directory on the mount point, and install NVBU on that directory. In some instances, Linux clients running with SELinux set to Enforcing may not be able to be added as a client or backups may fail intermittently. BakBone recommends that SELinux be set to Permissive or Disabled. Refer to the relevant O/S documentation for instructions on modifying these settings. RHEL 4 Itanium The openmotif rhel4.4.ia64.rpm package located on disc 4 of the RHEL 4, U1 ia64 installation CDs, must be installed on all client machines running this O/S. A standard installation of this O/S may not request this CD, so the component may not be present. To install the component, perform the following steps: 1. Insert CD 4 into the drive on the target Client, and start a terminal session. 2. Navigate to the CD-ROM drive, and issue the following command: rpm -i openmotif rhel4.4.ia64.rpm f RHEL 5.x On RHEL 5.x systems, you must install the following packages from the installation CD: x86-32 libxp *.i386.rpm x86-64 libxp *.i386.rpm Itanium llibxp *.ia64.rpm llibxmu *.ia64.rpm openmotif *.ia64.rpm (required only to display the NVBU Console)

30 30 Chapter 3 Reviewing the Installation Requirements g h Ubuntu 8.04 (64-bit) On Ubuntu 8.04 (64-bit), perform the following steps: 1. Install Ubuntu Server bit. 2. Issue the following commands: 1. sudo su 2. apt-get install ia32-libs lib32nss-mdns 3. tar -xzvf <NVBU binary file> 4. cd NVBU 5../install The install will fail. Issue the following commands: 6. ldconfig (It is important that you run ldconfig before you remove the /usr/netvault directory.) 7. rm -rf /usr/netvault 8../install To make the NVBU Console work, perform the following steps: 1. Issue the following command: apt-get install ubuntu-desktop 2. Reboot the system. 3. Go to 4. Download the i386 version of libmotif3. 5. Issue the following commands: 1. dpkg -x libmotif3. 2. cd usr/lib 3. mv * /usr/lib32 4. nvgui& Windows When several jobs are executed simultaneously on Windows-based NVBU Servers, the default value set for the non-interactive desktop heap memory setting has the potential to be exhausted. For example, for 25 simultaneous jobs, NVBU uses about 200KB of additional non-interactive desktop heap. As a result, some jobs will continue running, while the others will fail with the message Job Died Unexpectedly. This is a known Windows problem (ID: ). To resolve this issue, increase the size of the non-interactive desktop heap in the following registry value:

31 NetVault: Backup Installation Guide 31 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems\Windows The SharedSection parameter in this registry value controls how the desktop heap is allocated. This parameter uses the following format to specify heap size (in KB): SharedSection=xxxx,yyyy,zzzz where xxx defines the maximum size of the system-wide heap yyyy defines the size of each desktop heap zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station To increase the size of the non-interactive desktop heap, perform the following steps: 1. Click Start on the taskbar. Then, click Run. 2. In the Open box, enter regedit to start the Registry Editor. 3. Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\ Session Manager\SubSystems key. 4. On the right pane, right-click Windows and select Modify. 5. In the Edit String window, locate the SharedSection parameter string in the value box. 6. Change the last SharedSection parameter from 512 to 1024: Windows SharedSection=1024,3072, Click OK, and close the Registry Editor.

32 32 Chapter 3 Reviewing the Installation Requirements

33 NetVault: Backup Installation Guide 33 Chapter 4: INSTALLING THE NVBU SERVER SOFTWARE This chapter describes the procedures for installing the NVBU Server software on various supported platforms. The information in this chapter is organized into the following topics: Installing the NVBU Server on AIX Installing the NVBU Server on HP-UX Itanium Installing the NVBU Server on Linux x86/x86-64 Installing the NVBU Server on Linux Itanium Installing the NVBU Server on Mac OS X Installing the NVBU Server on MP-RAS Installing the NVBU Server on Solaris x86/ x86-64 Installing the NVBU Server on Solaris (SPARC) Installing the NVBU Server on Windows Platform-Specific Post-Installation Requirements Installation Procedure for Linux/UNIX-Based Systems Installation Procedure for Windows-Based Systems Installing the NVBU Server on AIX NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on AIX To install the NVBU Server software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. Mount the CD-ROM drive and insert the CD-ROM into the drive. 3. Initiate a terminal session and issue the following commands: cd /cdrom/netvault/aix/netvault./install

34 34 Chapter 4 Installing the NVBU Server Software 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing from the Downloaded Binary File on AIX This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing the NVBU Server on HP-UX Itanium NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on HP-UX Itanium To install the NVBU Server software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. If the CD-ROM drive is not currently mounted, complete the following steps: a. Issue the following commands to start the PFS Daemons:

35 NetVault: Backup Installation Guide 35 # nohup /usr/sbin/pfs_mountd & # nohup /usr/sbin/pfsd 4 & b. Issue the following command to mount the CD-ROM: # pfs_mount -o xlat=unix /dev/rdsk/cxtxd0 /mountpoint 3. Insert the CD-ROM into the drive. Initiate a terminal session and issue the following commands: cd /cdrom/netvault/hpux_ia64/netvault./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing from the Downloaded Binary File on HP-UX Itanium This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue.

36 36 Chapter 4 Installing the NVBU Server Software Installing the NVBU Server on Linux x86/x86-64 NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Linux x86/x86-64 To install the NVBU Server software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. With the CD-ROM in the drive, initiate a terminal session and issue the following command (assuming that all versions of Linux should automount the CD-ROM drive): 32-bit Linux cd /cdrom/netvault/linux_x86_32/netvault 64-bit Linux cd /cdrom/netvault/linux_x86_64/netvault On some Linux installations (e.g., RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message bash:./install: / bin/sh bad interpreter: Permission denied. To avoid this problem, the CD-ROM needs to be mounted manually without the noexec mount option. Example: umount /media/ mount -t iso9660 /dev/cdrom /media 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue.

37 NetVault: Backup Installation Guide Installing from the Downloaded Binary File on Linux x86/x86-64 This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing the NVBU Server on Linux Itanium NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Linux Itanium To install the NVBU Server software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. With the CD-ROM in the drive, initiate a terminal session and issue the following command (assuming that all Linux Itanium installations should automount the CD-ROM drive): cd /cdrom/netvault/linux_ia64/netvault On some Linux installations (e.g., RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message bash:./install: / bin/sh bad interpreter: Permission denied. To avoid this problem, the CD- ROM needs to be mounted manually without the noexec mount option.

38 38 Chapter 4 Installing the NVBU Server Software Example: umount /media/ mount -t iso9660 /dev/cdrom /media 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing from the Downloaded Binary File on Linux Itanium This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue.

39 NetVault: Backup Installation Guide Installing the NVBU Server on Mac OS X Figure 4-1: Installer window for Mac OS X To install the NVBU Server software on Mac OS X, perform the following steps: 1. Log on to the system as root or Administrative user. 2. Depending on how the installation file was obtained, perform one of the following: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and decompress the file using a decompression utility (e.g., StuffIt). 3. Double-click netvault_server.pkg to start the installation of the NVBU Server software. 4. In the Welcome to the NetVault: Backup Installer window, click Continue. 5. In the Software License Agreement window, click Continue if all terms can be agreed to. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the installation.

40 40 Chapter 4 Installing the NVBU Server Software Figure 4-2: License Agreement window for Mac OS X Figure 4-3: License Agreement confirmation window for Mac OS X 6. In the confirmation dialog, click Agree. 7. In the Select a Destination window, select the System Drive. It is necessary to install NVBU on this drive. Ensure that the System Drive has sufficient space to accommodate the NVDB. For details on the NVDB size, refer to Planning New Installations on page 23. Click Continue to proceed. Note: On Mac OS X, you cannot select a custom installation directory or specify an NVBU Machine Name during installation. The software is automatically installed on /usr/netvault and the NVBU Machine Name remains the same as the O/S-assigned name of the target machine.

41 NetVault: Backup Installation Guide 41 Figure 4-4: Select a Destination Installer window on Mac OS X Figure 4-5: Standard Install window on Mac OS X 8. In the Standard Install on <Disk> window, click Install. The progress bar displayed on the screen indicates the task completion status. 9. In the last window that appears when the installation completes, click Close to exit the installer.

42 42 Chapter 4 Installing the NVBU Server Software Installing from a Terminal Window on Mac OS X To install NVBU from a terminal window, perform the following steps: 1. Open a terminal window. 2. Depending on how the installation file was obtained, perform one of the following: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and issue the following command: tar xzvf <filename>.tar.gz 3. Invoke the Mac OS X installer as described below: If logged in as root, issue the following command: # installer -pkg netvault_server.pkg -target / If not logged in as the root user, issue the following command: # sudo installer -pkg netvault_server.pkg -target / Note: On Mac OS X, NVBU must be installed on the System Drive. You cannot select a custom installation directory or specify an NVBU Machine Name during installation. The software is automatically installed on /usr/netvault and the NVBU Machine Name remains the same as the O/S-assigned name of the target machine Installing the NVBU Server on MP-RAS NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on MP-RAS To install the NVBU Server software from a CD-ROM, perform the following steps: 1. If the CD-ROM drive is not currently mounted, start a terminal window and issue the following commands (the example assumes that the mount point /cdrom/cdrom0 already exists): su root mount -r -F cdfs <CD-ROM device node> /cdrom 2. Log on to the system with root-level account. 3. With the CD-ROM inserted in the drive, initiate a terminal session and issue the following command:

43 NetVault: Backup Installation Guide 43 pkgadd -d /cdrom/netvault/mpras/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing from the Downloaded Binary File on MP-RAS This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command: pkgadd -d /<full path to installation files>/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing the NVBU Server on Solaris x86/ x86-64 NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Solaris x86/x86-64 To install the NVBU Server software from a CD-ROM, perform the following steps: 1. If the CD-ROM drive is not currently mounted, initiate a terminal window and issue the following commands:

44 44 Chapter 4 Installing the NVBU Server Software su root mount -r -F cdfs <CD-ROM device node> /cdrom 2. Log on to the system with root-level account. 3. With the CD-ROM inserted in the drive, initiate a terminal session and issue the following command: pkgadd -d /cdrom/netvault/solaris_x86/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing from the Downloaded Binary File on Solaris x86/x86-64 This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command: pkgadd -d netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue.

45 NetVault: Backup Installation Guide Installing the NVBU Server on Solaris (SPARC) NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Solaris (SPARC) To install the NVBU Server software from a CD-ROM, perform the following steps: 1. If the CD-ROM drive is not currently mounted, initiate a terminal session and issue the following commands (the example assumes that the mount point / cdrom/cdrom0 already exists): su root mount -r -F cdfs <CD-ROM device node> /cdrom 2. Log on to the system with root-level account. 3. With the CD-ROM inserted in the drive, initiate a terminal session and issue the following command: pkgadd -d /cdrom/netvault/solaris_sparc/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing from the Downloaded Binary File on Solaris (SPARC) This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Server machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command: pkgadd -d. Alternatively, you can issue the following command from the parent directory:

46 46 Chapter 4 Installing the NVBU Server Software pkgadd -d netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press S to install the NVBU Server software. Press Enter to continue Installing the NVBU Server on Windows To install the NVBU Software on Windows, perform the following steps: 1. Log on to the system as an Administrator-level user. 2. Depending on how the installation file was obtained, do one of the following: Via Web Download Decompress the downloaded file using a native decompression software. Navigate to the directory in which the decompressed files reside. Via Installation CD - Insert the CD into the CD-ROM drive. Navigate to the following directory: <CD-ROM drive>\netvault\windows\netvault 3. NVBU provides two executable files setup.exe and install.exe. install.exe Run this executable to select the preferred the language for NVBU from the list of supported languages. setup.exe Run this executable file for the English version of NVBU. 4. Provide the required information as the Installation Wizard takes you through the installation steps. For a detailed description of the procedure, refer to Installation Procedure for Windows-Based Systems on page In the Choose Installation Type window, select the Server option. Click Next to proceed.

47 Platform-Specific Post-Installation Requirements Debian and Ubuntu NetVault: Backup Installation Guide 47 On Debian and Ubuntu, complete the following steps after installing NVBU: 1. While logged on as the root level user, initiate a terminal session prompt. 2. Issue the following commands in succession: rm -f /etc/rc*.d/*netvault update-rc.d netvault start stop Solaris 10 (SPARC/x86-64) Important: This procedure is only required for Solaris 10 machines with directattached backup devices. If performing an installation of NVBU to a machine that does not control a device, this process can be skipped. Library devices directly attached to a Solaris 10 system require that you configure/ use the sgen driver utility in order to completely add the library device to the NVBU Server (e.g., in order for the NVBU Server to access the library device s robotic arm when a user adds a library). BakBone recommends that you accommodate for this issue, prior to installing. Follow the steps below to accomplish this: 1. Log on to the machine to which the device is directly attached and start a terminal session. Issue the following commands to ensure that the device is recognized by the operating system: cfgadm -al cfgadm -al -o show_fcp_dev XX:WWN cfgadm -o force_update -c unconfigure/configure XX or XX:WWN or XX:WWN:LUN 2. From the terminal session prompt, navigate to the following directory: /kernel/drv/ 3. In this directory, locate the file sgen.conf and open it for editing. Ensure that the sgen driver is configured to attach to the target device (e.g., the sgen line of this file should look similar to the following: name="sgen" parent="fp" target=0 lun=0; Note the following: Fibre channel devices need to be bound with WWN entries. Therefore, the sgen line should look something like the following example:

48 48 Chapter 4 Installing the NVBU Server Software name="sgen" parent="fp" target=0 lun=0 fc-portwwn=" cc4c8m0"; Editing the sgen.conf file may require that you reboot the target system. 4. Validate that the sgen driver has successfully created the necessary device files by: Step 1: Checking to ensure that the /devices directory exists: /devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0 /sgen@w cc4c8m0 Step 2: Checking to ensure that the /dev/scsi/changer directory contains the appropriate files and these files have been properly associated to the target device: /dev/scsi/changer/c2t cc4c8m0d0 5. Create a symbolic link in the /dev directory for the NVBU device file associated with the hardware path used in the /dev/scsi/changer directory: ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077,1401/ fp@0,0 /sgen@w cc4c8m0 /dev/nv0 6. Validate that the symbolic link was successfully created, and that it has the correct permissions, by issuing the following command from the prompt: /dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0 /sgen@w cc4c8m0,0:changer SUSE Linux Enterprise Server (SLES) The SLES 11 distribution does not include 32-bit OpenMotif, which is required by the NVBU GUI and Configurator. An error message will be displayed if you try to start these programs on an SLES machine: error while loading shared libraries: libxm.so.3: cannot open shared object file: No such file or directory To correct this problem, do the following: 1. Install openmotif-libs-32bit rpm from the SLES 11 SDK DVD. 2. Create a link to the old library name in the /usr/lib directory: ln -s libxm.so libxm.so.3 Alternatively, download and install an RPM for the previous version of SLES. You can obtain the required RPM at

49 NetVault: Backup Installation Guide UNIX-based Environments Using UTF-8 Character Encoding If you encounter problems with the display of item names in UNIX-based environments using UTF-8 character encoding, run the NVBU GUI using the following command: # LANG=C nvgui Additional Requirements on Linux-Based Systems For Linux installations, certain shared library files must be present on the system for NVBU to run. These include the shared C libraries and X Windows System libraries.this appendix outlines these requirements. Note that the requirements mentioned in this section of the guide are not prerequisites to installing NVBU. The installation script will run without interruption, installing the software to the specified directory, even if these required packages are not available on the system. However, the NVBU installation will not run if these dependencies are not present on the system a Required Shared Library Files These shared library files are available as RPM packages. A standard installation of RedHat or SUSE Linux will include the packages containing the required files by default. For customized installations of Linux, however, the availability of the following files must be ensured. Note: The various distributions of Linux might have slight differences. As a result, the list given here is only representative. X Window System Shared Libraries These libraries provide the GUI functionality. On Linux systems running NVBU, the following X Window System shared library files must be available. libice.so.6 libsm.so.6 libx11.so.6 libxext.so.6 libxp.so.6 libxt.so.6 Shared C Libraries These libraries provide the standard library functions, including the system calls. On Linux systems running NVBU, the following shared C libraries must be available.

50 50 Chapter 4 Installing the NVBU Server Software libc.so.6 libdl.so b Figure 4-1: NVBU dependencies listed using the find command on a system running Linux (e.g., a RedHat distribution of Linux) Finding Missing Packages As mentioned earlier, on systems that do not have the above-mentioned packages NVBU will not start after installation. In such a scenario, the following command can be issued from the NVBU installation directory (e.g., /usr/netvault/ - by default) to obtain a list of NVBU dependencies and to determine any missing ones. find./ xargs file egrep 'shared object executable' cut -d: -f1 xargs ldd egrep -v '^\.' perl -pe 's/ *\(.*$//' sort -u Following is an example output of this command in a RedHat Linux installation: The missing dependencies will be reported as Not Found c Installing Required Packages As mentioned earlier, these required files are available as RPM packages and can be installed using the RPM utility. For more information on rpm, please see the man page for this command. A configuration tool like YaST (Yet another Setup Tool) can also be used for searching and installing packages. Once the package containing the required file is found by the tool, the Install command can be selected from the Package menu in order to install the file. For more information on YaST, please see the user guide for this tool.

51 NetVault: Backup Installation Guide Windows Important: This procedure is only required for a Microsoft Windows system that has a backup device directly attached to it. If the installation target does not control a device, this process can be skipped. Figure 4-2: Library properties window On Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. You must disable the Windows Remote Storage Manager on the machine. To remove devices from this service, perform the following steps: 1. Login as an Administrator-level user. 2. From the desktop after successful boot, right-click My Computer and choose the Manage command from the pop-up menu that appears in order to access the Computer Management window. 3. Navigate through each level of the tree until the desired device is displayed. 4. Right-click the device and select Properties. 5. On the General tab, clear the Enable library check box. 6. Click Apply to set the change, and then OK to exit the dialog box.

52 52 Chapter 4 Installing the NVBU Server Software Installation Procedure for Linux/UNIX-Based Systems Figure 4-3: NVBU installation script The section describes the NVBU installation procedure for the following operating systems: AIX HP-UX Itanium Linux (all versions) MP-RAS Solaris It only details the installation prompts that are displayed once the installation has been initiated. For details on the steps required to initiate an installation, refer to the relevant operating system s section in this chapter. The installation script takes you through the following steps: 1. Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean

53 NetVault: Backup Installation Guide French 6. German Select language? [1]: Press 1 or Enter to install the English version. For another language, press the corresponding key. 2. Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: y To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed). n To reject the license agreement. The installation will terminate if you press n. d To display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. Continuously holding down the Enter key will scroll through the entire agreement, and end with the next prompt. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the installation. 3. Should a client or server version of NetVault be installed? (c s) [c]: c This is the default selection and refers to a Client installation of NVBU. With this type of installation the machine will be set up to serve as a Heterogeneous Client of the NVBU Server. Its data can be backed up under the control of an NVBU Server. This machine will either need to be added to an existing NVBU Server or use the NVBU Console to access the NVBU Domain Management window and select an existing NVBU Server to act as its Domain Controller. This installation offers the quickest install and requires a lesser amount of space on the target machine. s This refers to a Server installation of NVBU. The recipient machine can then be configured to regulate the backup of all NVBU Clients that are later added to it. With this installation a little more space is required as the NVBU Server software requires a directory to house the NVDB a central repository that contains all relevant information pertaining to NVBU operations. 4. Where should NetVault be installed? [/usr/netvault]: The default installation directory is /usr/netvault. On Solaris platforms, it is / opt/netvault. To select the default directory, press Enter. NVBU automatically creates this directory during installation.

54 54 Chapter 4 Installing the NVBU Server Software If you want to install NVBU on a custom directory, enter the complete path. The directories in this path must already exist. NVBU will not create them during installation. 5. Where should NetVault database be installed? [/usr/netvault/db]: The default NVDB directory is /usr/netvault/db. On Solaris platforms, it is / opt/netvault/db. To select the default directory, press Enter. NVBU automatically creates this directory during installation. If you want to store NVDB on a custom directory, enter the complete path. The directories in this path must already exist. NVBU will not create them during installation. Note: During NVBU Client installations, this path can be left as is. NVDB is not installed on the NVBU Clients and the NVDB location is irrelevant for Client installations. 6. Please enter a NetVault machine name using A-Z, a-z, _ and 0-9: The NVBU Machine Name that is used for identification by other NVBU machines on the network. The default name is the machine s O/S-assigned name. To use this name, press Enter. For details on valid NVBU Machine Names, refer to Determining NVBU Name and Password on page Please enter the NetVault password for this machine: The password is associated with the NVBU Machine Name and used to restrict access by other NVBU machines. For example, to add this machine as a Heterogeneous Client to another NVBU machine, you require the NVBU password. For details on valid NVBU passwords, refer to Determining NVBU Name and Password on page Please confirm password: Re-enter the password and press Enter. If no password was set in the previous step, press Enter. 9. The installation begins. Upon completion, the following message is displayed Installation completed successfully. NVBU is now ready for use on this machine.

55 NetVault: Backup Installation Guide Installation Procedure for Windows-Based Systems Figure 4-4: Language Selection window The section describes the NVBU installation procedure for the Windows operating system. It only describes various steps required to complete the installation once the Installation Wizard has been initiated. For details on the steps required to initiate the Installation Wizard, refer to the relevant operating system s section in this chapter. 1. If install.exe is used, a language selection window will appear first. In the Select the Installation Language for NetVault list, select the desired language for NVBU and click OK. Note: If setup.exe file is used for the installation, the language selection window does not appear. With setup.exe, the welcome screen described in step 2 is the first window to appear during installation. 2. Review the notes on the welcome screen, and click Next to proceed.

56 56 Chapter 4 Installing the NVBU Server Software Figure 4-5: Welcome Screen Figure 4-6: License Agreement window 3. The next window displays the License Agreement information. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the installation. To continue select I Agree, and click Next. 4. In the Choose Installation Type window, select the Client or Server option as described below:

57 NetVault: Backup Installation Guide 57 Figure 4-7: Choose Installation Type window Client This is the default selection and refers to a Client installation of NVBU. With this type of installation the machine will be set up to serve as a Heterogeneous Client of the NVBU Server. Its data can be backed up under the control of an NVBU Server. This machine will either need to be added to an existing NVBU Server or use the NVBU Console to access the NVBU Domain Management window and select an existing NVBU Server to act as its Domain Controller. This installation offers the quickest install and requires a lesser amount of space on the target machine. Server This refers to a Server installation of NVBU. The recipient machine can then be configured to regulate the backup of all NVBU Clients that are later added to it. With this installation a little more space is required as the NVBU Server software requires a directory to house the NVDB a central repository that contains all relevant information pertaining to NVBU operations. Click Next. 5. In the Machine Name window, enter the NVBU Machine Name. This name is used for identification by other NVBU machines on the network. The default name is the machine s O/S-assigned name. For details on valid NVBU Machine Names, refer to Determining NVBU Name and Password on page 25. Click Next.

58 58 Chapter 4 Installing the NVBU Server Software Figure 4-8: Machine Name window Figure 4-9: Choose Machine Password window 6. The Choose Machine Password window appears next. In the Password box, enter the NVBU password for the machine. This password is associated with the NVBU Machine Name and used to restrict access by other NVBU machines. For example, to add this machine as a Heterogeneous Client to another NVBU machine, you require the NVBU password. In the Retype Password box, reenter the password for confirmation. 7. In the Select Installation Folder window, specify the installation directory for NVBU.

59 NetVault: Backup Installation Guide 59 Figure 4-10: Select Installation Folder window The Folder box displays the default directory. To specify a custom directory, enter the complete path in this box. Alternatively, click Browse and select the target directory in the Explorer window. For a report on the space availability before and after an NVBU installation on each available drive, click Disk Cost. The report is displayed in a separate window. Click Next to proceed 8. In the Select NetVault: Backup Database Folder window, specify a location for storing the NVDB. The default location is displayed in the Folder box. To store NVDB on custom directory, enter the complete path in this box. The directories in this path must already exist. NVBU will not create them during installation. Alternatively, click Browse and select the target directory in the Explorer window. Click Next to proceed.

60 60 Chapter 4 Installing the NVBU Server Software Figure 4-11: Select NetVault: Backup Database Folder window Note: The Select NetVault: Backup Database Folder window only appears when installing the NVBU Server software. You will not be prompted to select a NVBD folder if you are installing the NVBU Client software. 9. In the Confirm Installation window, click Next to start the installation. 10.Upon completion, the Installation Complete window appears. Click Close to close the installation wizard. NVBU is now ready for use on this machine.

61 NetVault: Backup Installation Guide 61 Chapter 5: INSTALLING THE NVBU CLIENT SOFTWARE This chapter describes the procedures for installing the NVBU Client software on various supported platforms. The information in this chapter is organized into the following topics: Installing the NVBU Client on AIX Installing the NVBU Client on FreeBSD Installing the NVBU Client on HP-UX Itanium Installing the NVBU Client on Linux x86/x86-64 Installing the NVBU Client on Linux Itanium Installing the NVBU Client on Mac OS X Installing the NVBU Client on MP-RAS Installing the NVBU Client on Solaris x86/ x86-64 Installing the NVBU Client on Solaris (SPARC) Installing the NVBU Client on Windows Platform-Specific Post-Installation Requirements Installing the NVBU Client on AIX NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on AIX To install the NVBU Client software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. Mount the CD-ROM drive and insert the CD-ROM into the drive. 3. Initiate a terminal session and issue the following commands: cd /cdrom/netvault/aix/netvault./install

62 62 Chapter 5 Installing the NVBU Client Software 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing from the Downloaded Binary File on AIX This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing the NVBU Client on FreeBSD NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on FreeBSD To install the NVBU Client software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level accountt and mount the CD-ROM drive. The commands are given below: su root mount -rt cd9660 <CD-ROM device node> /cdrom

63 NetVault: Backup Installation Guide Issue the following commands: cd /cdrom/netvault/freebsd/netvault./install 3. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page 52. Note: No prompt will be displayed for installation type (Server or Client) on FreeBSD Installing from the Downloaded Binary File on FreeBSD This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page 52. Note: No prompt will be displayed for installation type (Server or Client) on FreeBSD.

64 64 Chapter 5 Installing the NVBU Client Software Installing the NVBU Client on HP-UX Itanium NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on HP-UX Itanium To install the NVBU Client software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. If the CD-ROM drive is not currently mounted, complete the following steps: a. Issue the following commands to start the PFS Daemons: # nohup /usr/sbin/pfs_mountd & # nohup /usr/sbin/pfsd 4 & b. Issue the following command to mount the CD-ROM: # pfs_mount -o xlat=unix /dev/rdsk/cxtxd0 /mountpoint 3. Issue the following commands: cd /cdrom/netvault/hpux_ia64/netvault./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing from the Downloaded Binary File on HP-UX Itanium This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with the root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install

65 NetVault: Backup Installation Guide Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing the NVBU Client on Linux x86/x86-64 NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Linux x86/x86-64 To install the NVBU Client software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. With the CD-ROM in the drive, initiate a terminal session and issue the following command (assuming that all versions of Linux should automount the CD-ROM drive): 32-bit Linux cd /cdrom/netvault/linux_x86_32/netvault 64-bit Linux cd /cdrom/netvault/linux_x86_64/netvault On some Linux installations (e.g., RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message bash:./install: / bin/sh bad interpreter: Permission denied. To avoid this problem, the CD- ROM needs to be mounted manually without the noexec mount option. Example: umount /media/ mount -t iso9660 /dev/cdrom /media 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page 52.

66 66 Chapter 5 Installing the NVBU Client Software 5. When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing from the Downloaded Binary File on Linux x86/x86-64 This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing the NVBU Client on Linux Itanium NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Linux Itanium To install the NVBU Client software from a CD-ROM, perform the following steps: 1. Log on to the system with root-level account. 2. With the CD-ROM in the drive, initiate a terminal session and issue the following command (assuming that all Linux Itanium installations should automount the CD-ROM drive): cd /cdrom/netvault/linux_ia64/netvault On some Linux installations (e.g., RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message bash:./install: /

67 NetVault: Backup Installation Guide 67 bin/sh bad interpreter: Permission denied. To avoid this problem, the CD- ROM needs to be mounted manually without the noexec mount option. Example: umount /media/ mount -t iso9660 /dev/cdrom /media 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing from the Downloaded Binary File on Linux Itanium This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command:./install 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue.

68 68 Chapter 5 Installing the NVBU Client Software Installing the NVBU Client on Mac OS X To install the NVBU Client software on Mac OS X, perform the following steps: 1. Log on to the machine as root or Administrative user. 2. Depending on how the installation file was obtained, perform one of the following: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and decompress the file using a decompression utility (e.g., StuffIt). 3. Double-click netvault_client.pkg to start the installation of the NVBU Client software. 4. In the Welcome to the NetVault: Backup Installer window, click Continue. 5. In the Software License Agreement window, click Continue if all terms can be agreed to. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the installation. In the confirmation dialog, click Agree. 6. In the Select a Destination window, select the System Drive. It is necessary to install NVBU on this drive. Click Continue to proceed. Note: On Mac OS X, you cannot select a custom installation directory or specify an NVBU Machine Name during installation. The software is automatically installed on /usr/netvault and the NVBU Machine Name remains the same as the O/S-assigned name of the target machine. 7. In the Standard Install on <Disk> window, click Install. The progress bar displayed on the screen indicates the task completion status. 8. In the last window that appears when the installation completes, click Close to exit the installer Installing from a Terminal Window on Mac OS X To install NVBU from a terminal window, perform the following steps: 1. Open a terminal window. 2. Depending on how the installation file was obtained, perform one of the following:

69 NetVault: Backup Installation Guide 69 Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and issue the following command: tar xzvf <filename>.tar.gz 3. Invoke the Mac OS X installer as described below: If logged in as root, issue the following command: # installer -pkg netvault_client.pkg -target / If not logged in as the root user, issue the following command: # sudo installer -pkg netvault_client.pkg -target / Note: On Mac OS X, NVBU must be installed on the System Drive. You cannot select a custom installation directory or specify an NVBU Machine Name during installation. The software is automatically installed on /usr/netvault and the NVBU Machine Name remains the same as the O/S-assigned name of the target machine Installing the NVBU Client on MP-RAS NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on MP-RAS To install the NVBU Client software from a CD-ROM, perform the following steps: 1. If the CD-ROM drive is not currently mounted, start a terminal window and issue the following commands (the example assumes that the mount point /cdrom/cdrom0 already exists): su root mount -r -F cdfs <CD-ROM device node> /cdrom 2. Log on to the system with root-level account. 3. With the CD-ROM inserted in the drive, initiate a terminal session and issue the following command: pkgadd -d /cdrom/netvault/mpras/netvault

70 70 Chapter 5 Installing the NVBU Client Software 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing from the Downloaded Binary File on MP-RAS This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command: pkgadd -d /<full path to installation files>/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue.

71 NetVault: Backup Installation Guide Installing the NVBU Client on Solaris x86/ x86-64 NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Solaris x86/x86-64 To install the NVBU Client software from a CD-ROM, perform the following steps: 1. If the CD-ROM drive is not currently mounted, initiate a terminal window and issue the following commands: su root mount -r -F cdfs <CD-ROM device node> /cdrom 2. Log on to the system with root-level account. 3. With the CD-ROM inserted in the drive, initiate a terminal session and issue the following command: pkgadd -d /cdrom/netvault/solaris_x86/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing from the Downloaded Binary File on Solaris x86/x86-64 This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command: pkgadd -d. netvault

72 72 Chapter 5 Installing the NVBU Client Software 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing the NVBU Client on Solaris (SPARC) NVBU can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software s Web site. The following sections describe these two installation methods Installing from CD-ROM on Solaris (SPARC) To install the NVBU Client software from a CD-ROM, perform the following steps: 1. If the CD-ROM drive is not currently mounted, initiate a terminal session and issue the following commands (the example assumes that the mount point /cdrom/cdrom0 already exists): su root mount -r -F cdfs <CD-ROM device node> /cdrom 2. Log on to the system with root-level account. 3. With the CD-ROM inserted in the drive, initiate a terminal session and issue the following command: pkgadd -d /cdrom/netvault/solaris_sparc/netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue.

73 NetVault: Backup Installation Guide Installing from the Downloaded Binary File on Solaris (SPARC) This procedure assumes that you have downloaded the required binary file from BakBone Software s Web site, and this file is accessible to the potential NVBU Client machine. To install NVBU from a downloaded binary file, perform the following steps: 1. Log on to the system with root-level account. 2. Decompress the downloaded file using a native decompression software. Initiate a terminal session and navigate to the directory in which the decompressed files reside. 3. Issue the following command: pkgadd -d. Alternatively, you can issue the following command from the parent directory: pkgadd -d netvault 4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-Based Systems on page When the Should a Client or Server version of NetVault be installed? prompt is displayed, press C to install the NVBU Client software. Press Enter to continue Installing the NVBU Client on Windows To complete an installation of the Client version of NVBU on a Windows-based machine, follow the procedure detailed below: 1. Log on to the system as an Administrator-level user. 2. Depending on how the installation file was obtained, do one of the following: Via Web Download Decompress the downloaded file using a native decompression software. Navigate to the directory in which the decompressed files reside. Via Installation CD - Insert the CD into the CD-ROM drive. Navigate to the following directory: <CD-ROM drive>\netvault\windows\netvault 3. NVBU provides two executable files setup.exe and install.exe. install.exe Run this executable to select the preferred the language for NVBU from the list of supported languages. setup.exe Run this executable file for the English version of NVBU.

74 74 Chapter 5 Installing the NVBU Client Software 4. Provide the required information as the Installation Wizard takes you through the installation steps. For a detailed description of the procedure, refer to Installation Procedure for Windows-Based Systems on page In the Choose Installation Type window, select the Client option. Click Next to proceed Platform-Specific Post-Installation Requirements Debian 3.1 The following steps must be performed on these operating systems after installation: 1. While logged in as the root-level user, initiate a terminal session prompt. 2. Issue the following commands in succession: # update-rc.d netvault defaults 99 mkdir /var/lock/subsys Debian Ubuntu After installing the NVBU software, issue the following command: ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/s99netvault On Ubuntu, modify the startup script for NVBU as described below. This is required because the /var/lock folder resides on a temporary file system on Ubuntu and gets emptied each time the operating system is shut down. 1. Open the file /usr/netvault/etc/startup.sh. 2. Find the following section of the startup.sh file: if [$OS = Linux] then touch /var/lock/subsys/netvault Add the following entry (shown in bold) to the startup.sh file: if [$OS = Linux] then [-d /var/lock/subsys] mkdir -p /var/lock/subsys touch /var/lock/subsys/netvault

75 NetVault: Backup Installation Guide Solaris x86-x86-64 If the NVBU Client is to be configured as a SmartClient, you must follow the process outlined in the section Solaris 10 (SPARC/x86-64) on page 47 in order to properly configure the library s robotic arm changer device Windows On Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. You must disable the Windows Remote Storage Manager on the machine. For details on this post-installation requirement on Windows, refer to Windows on page 51.

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77 NetVault: Backup Installation Guide 77 Chapter 6: INSTALLING THE NVBU CONSOLE This chapter describes how to perform an NVBU Console Only installation. The information in this chapter is organized into the following topics: NVBU Console An Overview Installing the NVBU Console on Linux Installing the NVBU Console on Windows NVBU Console An Overview NVBU Console enables remote administration of an NVBU Server from any Windows or Linux workstation on your network. It provides access to the NVBU Server on your local machine and allows you to perform NVBU operations in the same way you would do while accessing the NVBU Server locally. The NVBU Console installation is similar to a Client installation. However, it only installs the GUI. A machine where only the NVBU Console is installed cannot be a backup or restore target Installing the NVBU Console on Linux To install the NVBU Management Console on a Linux machine, perform the following steps: 1. Log on to the machine with root-level user account. 2. Depending on how the installation file was obtained, initiate the installation procedure: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory in which the downloaded binary resides, and de-compress the file as shown in the example below: tar -xvzf <binary name> 3. Issue the following command:./install

78 78 Chapter 6 Installing the NVBU Console 4. The installation script will take you through the following steps: a. Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Press 1 or Enter to install the English version. For another language, press the corresponding key. b. Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Press y, n or d: y To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed). n To reject the license agreement. The installation will terminate if you press n. d To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. Important: BakBone requires that you thoroughly review the license agreement before proceeding with the installation. c. Should a client or server version of NetVault be installed? (c s) [c]: Press c to install the management console. d. Where should NetVault be installed? [/usr/netvault]: The default installation directory for NVBU is /usr/netvault. To select the default directory, press Enter. To change the directory, enter the full path and press Enter. e. Please enter a NetVault machine name using A-Z, a-z, _ and 0-9: Enter the NVBU name for the machine and press Enter. To select the default name, press Enter.

79 NetVault: Backup Installation Guide 79 f. Please enter the NetVault password for this machine: Enter the NVBU password for the machine and press Enter. If you do not want to set any password, press Enter. g. Please confirm password: Re-enter the password and press Enter. If no password was set in the previous step, press Enter. 5. The installation will begin. Upon completion, the following message is displayed Installation Completed Successfully. 6. Navigate to the following directory:../netvault/config 7. Open the file gui.cfg in a text editor, and scroll down to the [Servers] stanza: [Servers] names= 8. Set the names parameter to your NVBU Server name: [Servers] names=<nvbu Server Name> Installing the NVBU Console on Windows To install the NVBU Console on a Windows machine, perform the following steps: 1. Log on to the machine as Administrator. 2. Depending on how the installation file was obtained, initiate the installation procedure: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: \<cdrom>\netvault\<os Name>\netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and de-compress the file using a decompression utility. 3. Double-click install.exe. You can also choose the setup.exe file if you want to install the English version of NVBU. 4. The installation wizard will take you through the following steps: a. Language Selection Window In the Select the Installation Language for NetVault list, choose the language. It must match the existing NVBU language settings. The language selection screen will not be displayed if the setup.exe file is used to initiate the installation. setup.exe file is meant for installing the English-only version of NVBU.

80 80 Chapter 6 Installing the NVBU Console b. Welcome Screen The welcome screen is displayed next. Click Next to continue. c. License Agreement In the License Agreement window, select I Agree. Click Next to continue. Important: BakBone requires that you thoroughly review the license agreement before proceeding with the installation. d. Choose Installation Type In the Choose Installation Type window, select Client and click Next. e. Machine Name In the Name box, enter the NVBU Name for the machine and click Next. To select the default name, just click Next. f. Choose Machine Password To set a password for the NVBU machine, configure the following parameters: Password Enter the NVBU password for the machine. Retype Password Re-enter the password for confirmation. Click Next. If you do not want to set any password, just click Next. g. Choose Installation Folder The default installation folder for NVBU is C:\Program Files\BakBone Software\NetVault Backup. To select the default folder, click Next. To change the directory, enter the full path and click Next. h. Confirm Installation The next screen asks for a confirmation. Click Next to proceed with the installation. 5. The installation will begin. Upon completion, the following message will be displayed NetVault has been successfully installed. Click Close. 6. Navigate to the following directory:..\netvault\config 7. Open the file gui.cfg in a text editor, and scroll down to the [Servers] stanza: [Servers] names= 8. Set the names parameter to your NVBU Server name: [Servers] names=<nvbu Server Name>

81 NetVault: Backup Installation Guide 81 Chapter 7: PERFORMING UNATTENDED INSTALLATIONS This chapter describes how to perform an unattended installation of the NVBU Server and Client software. The information in this chapter is organized into the following topics: Performing Unattended Installations on Windows msiexec Installation Procedure Examples Performing Unattended Installations on Linux/UNIX Linux Common Installer Installation Procedure Examples Performing Unattended Installations on Solaris and MP-RAS pkgask pkgadd Installation Procedure Examples Performing Unattended Installations on Windows The msiexec program is used to install NVBU in non-interactive on Windows 2003 and msiexec is a Windows Installer program that allows you to install Windows Installer package files (MSI files) from the command line msiexec The syntax for an unattended installation using msiexec is given below: msiexec /quiet /package <Windows Installer Package> [Optional Parameters]

82 82 Chapter 7 Performing Unattended Installations /quiet This option performs the installation in a quiet mode without any user interaction. /Package Specifies the NVBU installation file. Provide the full file path if the package does not reside in the current directory. Optional Parameters The following option parameters can be passed for an unattended installation: Password Specifies the NVBU Server or Client password. By default, no password is set during installation. TARGETDIR Specifies the installation directory for NVBU. By default, the installation directory is set to C:\Program Files\Bakbone Software\NetVault Backup. This parameter can be omitted if you want to install NVBU on the default TARGETDIR. DB_DIR Specifies the NVDB location. By default, the database directory is set to <TARGETDIR>/db. The NVDB can be stored on any drive or directory, regardless of the NVBU installation directory. Provide the complete file path if you want to store the NVDB on a different drive and/or directory. This parameter can be omitted if you want to store the NVDB files on the default db directory. CLIENTSERVER Specifies the installation type. By default, the CLIENTSERVER parameter is set to 1, which performs an NVBU Client installation. To install the NVBU Server software, set this parameter to 2. This parameter can be omitted for NVBU Client installation. LOGICAL_NAME Specifies a name for the NVBU Server or Client. If you omit this parameter, the Windows name for the machine will be set as the NVBU name. NVLANGUAGE Specifies the language setting for NVBU. This parameter can take one of the following values: ChineseSimp (for Chinese Simple) English French German Japanese Korean These values are case-sensitive. The default language setting for NVBU is English. This parameter can be omitted to install the English version of NVBU.

83 7.1.2 Installation Procedure NetVault: Backup Installation Guide 83 For a silent installation on Windows, perform the following steps: 1. Log on to the target machine as Administrator. 2. Extract the binary file if the file was downloaded from BakBone Software s Web site. 3. Start the Command Prompt. 4. Run msiexec. The following section provides a few examples on its usage Examples Following are a few examples of the msiexec command: To perform an uninterrupted installation of NVBU Client with the default values for all parameters, issue the following command: msiexec /quiet /package <file path for the extracted files>/netvault.msi To perform an uninterrupted installation of NVBU Server with the default values for all parameters, issue the following command: msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 To specify an NVBU name during an uninterrupted installation of NVBU Server, issue the following command: msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME= NVBU-Server Password= abcxyz12 To install the Japanese version of NVBU Server, issue the following command: msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME= NVBU-Server Password= abcxyz12 NVLANGUAGE= Japanese To specify an installation directory for NVBU Server, issue the following command: msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME= NVBU-Server Password= abcxyz12 TARGETDIR= D:\TstDir

84 84 Chapter 7 Performing Unattended Installations Performing Unattended Installations on Linux/UNIX On Linux/UNIX, you can use the Installer Program to perform an unattended installation of the NVBU Server and Client software. In a non-interactive mode the Installer Program gets input from a response file at run time. A response file is a text file which provides answers for the questions that would be asked during the installation process. Each answer is stored as a value for a variable identified in the response file. You can save the response file in any directory and assign it any valid file name Linux Common Installer The syntax for executing the installer in non-interactive mode given below:./install <response file> response file Name of the response file. Full file path must be specified if the response file does not reside in the current directory. The following variables must be configured in the response file: PKG_BASE The installation directory for NVBU. DB_DIR The location for the NVDB. PASSWORD The password for NVBU Server or Client. CHOSEN_CLASSES The NVBU components that are to be installed. The standard components include the following: core dataplugin devicectl gui online help For an NVBU Server installation, the following component is also required: server LOGICAL_NAME The name for the NVBU Server or Client. NVLANGUAGE The language settings for NVBU. This variable can take one of the following values: ChineseSimp (for Chinese Simple) English French German Japanese Korean

85 NetVault: Backup Installation Guide 85 These values are case-sensitive Installation Procedure To perform a silent installation on Linux/UNIX, perform the following steps: 1. Log on to the target machine with the root-level account. 2. Extract the binary file if the file was downloaded from BakBone Software s Web site. The following command will extract the files: tar -zxvf <file name> 3. Navigate to the directory that contains the extracted files for NVBU. 4. Issue the install command:./install <response file> If the response file is not saved in the same directory as the extracted files, then provide the complete file path for it Examples Following is a sample response file for the NVBU Server installation: PKG_BASE="/usr/netvault" DB_DIR="/usr/netvault/db" PASSWORD="abcxyz12" CHOSEN_CLASSES="core server dataplugin devicectl gui onlinehelp" LOGICAL_NAME="NVBU-Server" NVLANGUAGE="English" Following is a sample response file for the NVBU Client installation: PKG_BASE="/usr/netvault" DB_DIR="/usr/netvault/db" PASSWORD="abcxyz12" CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp" LOGICAL_NAME="NVBU-Client" NVLANGUAGE="English" Important: For an NVBU Client installation, do not include the server component when setting the CHOSEN_CLASSES variable.

86 86 Chapter 7 Performing Unattended Installations Performing Unattended Installations on Solaris and MP-RAS On Solaris and MP-RAS, you can use the pkgadd program to perform an unattended installation of the NVBU Server and Client software. In a non-interactive mode the pkgadd program gets input from a response file which is created using the pkgask program. Additionally, the program uses an administration file, which specifies the default installation actions pkgask A response file is a text file which provides answers for the questions that would be asked during the installation process. The pkgask command performs a dummy installation of the package, and records all the answers in a response file. Each answer is stored as a value for a variable identified in the response file. The syntax for pkgask is given below: pkgask -r <response file> <package> response file Name of the response file. Full file path must be specified if you do not want to create the file in the current directory. The response file will contain values for the following variables: PKG_BASE The installation directory for NVBU. DB_DIR The location for the NVDB. PASSWORD The password for NVBU Server or Client. CHOSEN_CLASSES The NVBU components that are to be installed. The standard components include the following: core dataplugin devicectl gui online help For NVBU Server installation, the following component is also included: server LOGICAL_NAME The name for the NVBU Server or Client. NVLANGUAGE The language settings for NVBU. This variable will take one of the following values: ChineseSimp (for Chinese Simple) English French German

87 NetVault: Backup Installation Guide pkgadd Japanese Korean These values are case-sensitive. <package> The name of the package that is to be installed. The syntax for an unattended installation using pkgadd is given below: pkgadd -n -a <admin file> -d <device> -r <response file> <package> -n This option performs the installation in a non-interactive mode. The default mode is interactive -a <admin> The installation administration file to use. An administration file specifies the default installation actions by assigning values to installation parameters. For example, it allows administrators to specify whether to perform an interactive or a non-interactive installation, or how to proceed when the package being installed already exists on the system, etc. -d <device> full path name to the directory or the identifiers for fixed or removable device that contains the package to be installed. -r <response file> Full file path for a response file that was created from a previous pkgask session. <package> The name of the package that is to be installed Installation Procedure For a silent installation on Solaris/MP-RAS UNIX, perform the following steps: 1. Log on to the target machine with the root-level account. 2. Extract the binary file if the file was downloaded from BakBone Software s Web site. The following command will extract the files: tar -zxvf <file name> 3. Create a response file using pkgask. You can assign any file name and store the response file in any directory. A sample response file for Server and Client installation is provided in the following section. 4. Navigate to the directory that contains the extracted files for NVBU. 5. Copy the administration file from /var/sadm/install/admin/default to the current directory. Edit this file to perform a non-interactive installation. A sample administration file is provided in the following section. 6. Issue the install command: pkgadd -n -a <admin file> -d <full file path for package> -r <response file> netvault

88 88 Chapter 7 Performing Unattended Installations Examples Following is a sample response file for the NVBU Server installation: PKG_BASE="/usr/netvault" DB_DIR="/usr/netvault/db" PASSWORD="abcxyz12" CHOSEN_CLASSES="core server dataplugin devicectl gui onlinehelp" LOGICAL_NAME="NVBU-Server" NVLANGUAGE="English" Following is a sample response file for the NVBU Client installation: PKG_BASE="/usr/netvault" DB_DIR="/usr/netvault/db" PASSWORD="abcxyz12" CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp" LOGICAL_NAME="NVBU-Client" NVLANGUAGE="English" Important: For an NVBU Client installation, do not include the server component when setting the CHOSEN_CLASSES variable. Following is a sample administration file: mail= instance=overwrite #allows upgrades partial=nocheck #no check for partially installed packages runlevel=nocheck #no check for run level errors idepend=nocheck #no check for package dependencies rdepend-nocheck #no check for package dependents space=quit #quit if install runs out of disk space setuid=nocheck #no check for setuid errors conflict=nocheck #no check for conflicting files during install action=nocheck #do not ask for install confirmation basedir=default #do not set the basedir variable networktimeout=60 networkretries=3 authentication=quit

89 NetVault: Backup Installation Guide 89 keystore=/var/sadm/security proxy=

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91 NetVault: Backup Installation Guide 91 Chapter 8: UPGRADING NVBU This chapter describes how to perform an upgrade. The information in this chapter is organized into the following topics: NVBU Upgrade Considerations Preparing for an Upgrade Backing Up the Existing NVDB Stopping NVBU Processes Disabling Anti-Virus Software Upgrading NVBU on Linux/UNIX Upgrading NVBU on Mac OS X Upgrading NVBU on Solaris and MP-RAS Upgrading NVBU on Windows Post-Upgrade Procedures Rebooting the System After an Upgrade Post-Upgrade Requirements for File System Plugin Known Upgrade Issues NVBU Upgrade Considerations Refer to the following sections before performing an upgrade: The NVBU Server must be upgraded first before upgrading the NVBU Clients. Choose the Server or Client version based on the current installation type. An NVBU Server can only support Clients of the same version as itself or older. It cannot support Clients running a newer version of the software. If you are using NVBU s Domain Management functionality to remotely manage an NVBU Server, the machine controlling it must also be upgraded. For upgrades from NVBU v7.4.x and later versions, run the install program as usual depending on the operating system. The installation software will scan the system for an existing installation of NVBU and once found, a prompt will appear noting that NVBU is already installed. The install program will ask to upgrade the existing version to the latest version. Once confirmed, the upgrade procedure will begin and use the existing directories for the current installation.

92 92 Chapter 8 Upgrading NVBU Important: If the current version of NVBU is already installed on your machine, running the install.exe again will remove NVBU, including the NVDB. For upgrades from v7.3.x and earlier versions, contact BakBone Technical Support for assistance Preparing for an Upgrade Before starting the upgrade procedure, you must complete the following tasks Backing Up the Existing NVDB The first step in preparing for an upgrade is to perform a backup of the existing NVDB. In the event that an upgrade is unsuccessful, the previous version of NVBU can be reinstalled, and this backup can be recovered to enable troubleshooting of the failed upgrade without interfering with an existing backup schedule. For details on a backup of the NVDB with the NetVault Databases Plugin, refer to NetVault: Backup Built-in Plugins User s Guide. Important: After the successful recovery of the NVDB, the details pertaining to the previous logs will be stored in the logs_restored_<yyyymmdd> library (where <YYYYMMDD> refers to the date the YearMonthDate format) Stopping NVBU Processes Before upgrading, it is necessary to close the NVBU Configurator. If NVBU detects that any of its processes are running during an upgrade, the upgrade will fail and you will get an error message referring to the output of a pre-install script. If this occurs, close the NVBU Configurator and attempt the upgrade again Disabling Anti-Virus Software While it is possible to leave the anti-virus software running on a target machine, BakBone recommends that you disable this software before an upgrade. The NVBU installation process may conflict with the anti-virus software during installation and various NVBU operations may not function properly after the installation.

93 8.3.0 Upgrading NVBU on Linux/UNIX NetVault: Backup Installation Guide 93 This procedure can be used to perform an upgrade on the following platforms: AIX HP-UX (Itanium) Linux (all versions) 1. Log on to the system with root-level user account. 2. Depending on how the installation file was obtained, perform one of the following: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and de-compress the file using a decompression utility (e.g., tar -xvzf <binary name>). 3. Issue the following command:./install 4. Follow the prompts to complete the installation process: a. Have you read and agreed to the terms of the license? Press one of the following keys: y To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed). n To reject the license agreement. The installation will terminate if you press n. d To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the upgrade. b. This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue; q to exit. c. WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]: Press y to continue; q to exit.

94 94 Chapter 8 Upgrading NVBU d. Should a client or server version of NetVault be installed? (c s) [c]: Press c to install the Client version; s to install the Server version. Note that the installation type must match the existing NVBU installation. An NVBU Client cannot be upgraded to Server and vice versa. 5. The installation will proceed. Upon completion, the following message will be displayed Installation completed successfully. NVBU is now successfully upgraded and ready for use Upgrading NVBU on Mac OS X The procedure for upgrading NVBU on Mac OS X is the same as the procedure for installing the Server and Client software on this operating system. For details,refer to Installing the NVBU Server on Mac OS X on page 39 or Installing the NVBU Client on Mac OS X on page 68 depending on the type of installation Upgrading NVBU on Solaris and MP-RAS For an upgrade on Solaris and/or MP-RAS, perform the following steps: 1. Log on to the system with root-level user account. 2. Depending on how the installation file was obtained, perform one of the following: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: /cdrom/netvault/<os Name>/netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and de-compress the file using a decompression utility. 3. Issue the following command: pkgadd -d. netvault 4. Follow the prompts to complete the installation process: a. Which package? Press 1. b. Have you read and agreed to the terms of the license? Press one of the following keys: y To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed). n To reject the license agreement. The installation will terminate if you press n.

95 NetVault: Backup Installation Guide 95 d To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the upgrade. c. This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue; q to exit. d. WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]: Press y to continue; q to exit. e. Should a client or server version of NetVault be installed? (c s) [c]: Press c to install the Client version; s to install the Server version. Note that the installation type must match the existing NVBU installation. An NVBU Client cannot be upgraded to Server and vice versa. 5. The installation will proceed. Upon completion, the following message will be displayed Installation completed successfully. NVBU is now successfully upgraded and ready for use Upgrading NVBU on Windows For an upgrade on Windows, perform the following steps: 1. Log on to the system as Administrator. 2. Depending on how the installation file was obtained, perform one of the following: Installation CD-ROM Mount the CD-ROM, and navigate to the following directory: \<cdrom>\netvault\<os Name>\netvault Binary Downloaded from Web site Navigate to the directory that contains the downloaded binary, and de-compress the file using a decompression utility. 3. Double-click install.exe. You can also choose the setup.exe file if you want to install the English version of NVBU. 4. The installation wizard will take you through the following steps: 1. Language Selection In the Select the Installation Language for NetVault list, choose the language. It must match the existing NVBU language settings.

96 96 Chapter 8 Upgrading NVBU The language selection screen will not be displayed if the setup.exe file is used to initiate the installation. setup.exe file is meant for installing the English-only version of NVBU. 2. Welcome Screen The welcome screen is displayed next. Click Next to continue. 3. License Agreement In the License Agreement window, select I Agree. BakBone strongly recommends that you thoroughly review the license agreement before proceeding with the upgrade. Click Next to continue. 4. NVBU Upgrade The next screen asks for an upgrade confirmation. Ensure that an NVDB backup has been performed before proceeding. Select Yes to perform an upgrade. Click Next to continue. 5. Confirm Installation The next screen asks for a confirmation to proceed with the installation. Click Next to continue. 5. The installation will proceed. Upon completion, the following message will be displayed NetVault has been successfully installed. Click Close. NVBU is now successfully upgraded and ready for use Post-Upgrade Procedures Rebooting the System After an Upgrade Once all the procedures have been completed and NVBU is opened, if it starts successfully, the upgrade can be assumed to have been successful. If NVBU does not start then reboot the machine Post-Upgrade Requirements for File System Plugin The File System Plugin included in this release of NVBU may not recognize data items selected for inclusion in a File System Plugin backup job created with versions prior to NVBU v8.0. Therefore, attempts to run the job may fail. To resolve this issue, load the job, re-select the necessary data items and save the job with the same Job Title.

97 NetVault: Backup Installation Guide Known Upgrade Issues This section describes the various issues with upgrading NVBU, its symptoms, causes and solutions. Error appears when starting an installation from a mapped drive letter on a terminal server Symptom Error 2755 appears after starting an installation from a mapped drive letter to a terminal server. Cause Windows 2000 does not support passing mapped drive letter information between terminal server sessions. Since the Windows Installer service runs as a service in the console session, mapped drive letters established in remote sessions are not visible to the Windows Installer service, resulting in this error. This only applies when running the service in Application Server mode, not Remote Admin mode. This limitation does not exist in Windows XP and later operating systems. NVBU libraries are locked by non-nvbu processes Symptom Upgrade fails because winnt\system32\lib files could not be deleted due to sharing violations. Cause The NetVault: Backup APM for DB2 causes this problem. After the NetVault: Backup APM for DB2 is installed, DB2 has the NVBU hook library loaded. Loading this library also causes DB2 to load the dependent NVBU libraries libnv6.dll, libnv6plugin.dll and libnv6os.dll. As these libraries are in use, NVBU cannot overwrite them during an upgrade. This causes NVBU programs used in the upgrade to fail as they end up trying to link against the old versions of the libraries. Solution Stop the NVBU Service, and re-attempt the upgrade.

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99 NetVault: Backup Installation Guide 99 Chapter 9: LICENSING NVBU This chapter provides information on licensing NVBU. The information in this chapter is organized into the following topics: Licensing NVBU Locating NVBU Server Machine ID Locating NVBU Client Machine IDs Contacting BakBone Licensing Support Installing License Keys Licensing NVBU Figure 9-1: License Key Expired window NVBU provides a free evaluation for 45 days. Once this evaluation period has ended, NVBU functionality will be discontinued unless a permanent license key is obtained for the NVBU Server and all the APMs/Plugins that have been purchased. NVBU permanent license keys are tied to a particular machine where they are installed using a Machine ID. To obtain a permanent license key, locate the relevant Machine IDs, and contact BakBone License Support. A permanent license key will be issued which then needs to be installed Locating NVBU Server Machine ID The NVBU Server will be licensed based upon the NVBU Server Edition and the additional options that were purchased. To obtain the Machine ID for the NVBU Server in order to obtain a permanent license key, perform the following steps: 1. Start the NVBU Configurator. 2. On the Machine tab, the NVBU Version, Machine ID and other details are displayed. Note the Machine ID exactly as it appears on this tab.

100 100 Chapter 9 Licensing NVBU Figure 9-2: NVBU Server Machine ID Locating NVBU Client Machine IDs NVBU Heterogeneous Clients require a permanent license key only if a optional Plugin/APM has been installed on the machine. To obtain the NVBU Client Machine ID, perform the following steps: 1. Start the NVBU Configurator. 2. On the Machine tab, the NVBU Version, Machine ID and other details are displayed. Note the Machine ID exactly as it appears on this tab Contacting BakBone Licensing Support To obtain NVBU permanent license keys from BakBone Licensing Support, submit the request via BakBone s on-line product licensing form at: Installing License Keys A License Key is valid only for the Machine ID for which it is issued. License Keys are ed directly to the customer. To install a license key, perform the following steps: Note: You can also install the license keys via the NVBU Configurator. For details, refer to the NetVault: Backup Configurator Guide. 1. Click Client Management on the toolbar or Large Buttons panel. Alternatively, on the Administration menu, click Client Management. 2. Under Clients, right-click the machine and select Install License Key.

101 NetVault: Backup Installation Guide In the Enter Key String box, enter the key. BakBone recommends that you copy the key directly from the into the Enter Key String box to avoid possible errors. Figure 9-3: License Key Installation window 4. Click OK. If the license key is installed successfully, a message will appear. Click OK to exit and return to the NVBU Client Management window.

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103 NetVault: Backup Installation Guide 103 Chapter 10: REMOVING NVBU This chapter describes the procedures for removing the NVBU Server and Client software. The information in this chapter is organized into the following topics: Removing NVBU from Linux/UNIX Removing NVBU from Mac OS X Removing NVBU from Solaris (SPARC/x86/ x86-64) and MP-RAS Removing NVBU from Windows Editing the Windows Registry Important: Removing NVBU deletes the NVDB entries related to the backups. However, the actual backed up data remains intact Removing NVBU from Linux/UNIX The instructions offered in this section apply to the removal of NVBU Server and Client software from the following supported Operating Systems: AIX HP-UX Itanium Linux x86/x86-64 Linux Itanium To remove NVBU from operating systems listed above, perform the following steps: 1. Start a terminal session, and navigate to the root prompt. 2. Issue the following command:./<path to NVBU installation>/netvault/util/uninstall 3. Follow the on-screen instructions to remove the software.

104 104 Chapter 10 Removing NVBU Removing NVBU from Mac OS X To remove the NVBU Server or Client software from Mac OS X, perform the following steps: 1. Start a terminal session. 2. Navigate to /usr/netvault/util: cd /usr/netvault/util 3. Run the uninstallation script as described below: If logged in as root, issue the following command:./nvuninstall If not logged in as the root user, issue the following command: sudo./nvuninstall When prompted, enter the root password and press Enter. 4. Next, the following prompt is displayed: To proceed enter Uninstall and press return. Enter Uninstall (case-sensitive), and press Enter to remove the software Removing NVBU from Solaris (SPARC/x86/ x86-64) and MP-RAS To remove the NVBU Server or Client software from a Solaris or MP-RAS machine, perform the following steps: 1. Start a terminal session. 2. Regardless of NVBU version installed (Client or Server), issue the following command: pkgrm netvault 3. Upon completion, a message will be displayed in terminal session window indicating this Removing NVBU from Windows 1. Access the Control Panel (Start > Settings > Control Panel). 2. Double-click Add/Remove Programs. 3. In the list of installed programs, select NetVault: Backup and click Remove. 4. In the confirmation dialog, click Yes to begin the removal process. 5. Removing the software does not remove the...\netvault Backup directory and its contents (where... represents the path to the installation). You must remove this directory manually.

105 Editing the Windows Registry NetVault: Backup Installation Guide 105 With the previous process complete, all files pertaining to NVBU have been removed from the target system and it can be used as normal. However, an NVBU installation records various entries in the Windows Registry that are required for its use (and only NVBU s use). These entries can be left in the Registry with no negative effects to the target system. If you want to remove these entries, perform the following steps: Important: This process requires the editing of the Windows Registry. Therefore, BakBone recommends that only a System Administrator familiar with the Windows Registry edit the registry. Figure 10-1: NetVault Ltd folder in HKEY_ CURRENT_ USER Registry Key 1. Log on to the system with Administrator-level account. 2. From the Start menu, select the Run command. In the window that appears, type regedit. Then, click OK to open the Registry Edit utility. 3. Locate the HKEY_CURRENT_USER key beneath My Computer on the left-hand pane of the Registry Edit window. Double-click this node or click the accompanying + to expand the node. 4. Locate the Software key and expand this node. 5. Click the NetVault Ltd key in the tree structure, press the Delete key. Alternatively, right-click the NetVault Ltd key, and select Delete.