TABLE OF CONTENTS. PRELIMINARY SETUP REQUIREMENTS... 1 Minimum Hardware/Software Requirements...1

Transcription

1 Worldspan RemoteLink Setup and Configuration Procedures for Worldspan Go! SM Static IP Address TABLE OF CONTENTS PRELIMINARY SETUP REQUIREMENTS... 1 Minimum Hardware/Software Requirements...1 REQUIRED INFORMATION... 2 Procedures for Obtaining the Required Information...2 List of Required Information...4 SETUP AND CONFIGURATION PROCEDURES WITH A STATIC IP ADDRESS... 5 Setup Procedures for Dial-Up Networking...5 Create and Configure Dial-up Network Connections...8 Establishing TCP/IP and NetBEUI Protocols and Client for Microsoft Networks...11 Configuring a Static TCP/IP...18 Configure Microsoft Internet Explorer 4.X...24 WORLDSPAN REMOTELINK WORKSTATION CONFIGURATION UTILITY FOR NEW WORLDSPAN FOR WINDOWS INSTALLATIONS ONLY Running the RemoteLink Workstation Configuration Utility...28 Additional Information...30 PROCEDURES TO ACCESS WORLDSPAN FOR WINDOWS 4.X New Users...31 Upgraded Users...31 Copyright 1999 WORLDSPAN, L.P. All Rights Reserved. WORLDSPAN L.P. is owned by affiliates of Delta Air Lines, Northwest Airlines, Trans World Airlines 2705

2 TABLE OF FIGURES Figure 1 - Configuration Screen... 2 Figure 2 - Advanced IP Configuration Screen... 3 Figure 3 - Determining the Workstation Computer Name and DNS Domain Name... 3 Figure 4 - Add/Remove Programs Properties... 6 Figure 5 - Communications Screen... 6 Figure 6 - Copying Files dialog box... 7 Figure 7 - Version Conflict dialog box... 7 Figure 8 - Make New Connection Wizard... 8 Figure 9 - My Connection screen with the General Tab selected... 9 Figure 10 - My Connection screen with the Server Types Tab selected... 9 Figure 11 - TCP/IP Settings screen Figure 12 - Control Panel screen with the Network Icon highlighted Figure 13 - Network screen with the Configuration Tab selected Figure 14 - Select Network Component Type screen Figure 15 - Select Network Protocol screen Figure 16 - Network screen Figure 17 - Select Network Component Type screen Figure 18 - Select Network Protocol Figure 19 - Network screen Figure 20 - Select Network Component Type screen Figure 21 - Select Network Client screen Figure 22 - Network screen with the Identification tab selected Figure 23 - Copying Files dialog box Figure 24 - System Settings Change dialog box Figure 25 - Control Panel with Network icon selected Figure 26 - Network screen with the Configuration tab selected Figure 27 - TCP/IP Properties screen with the IP Address tab selected Figure 28 - TCP/IP Properties screen with the WINS Configuration tab selected Figure 29 - TCP/IP Properties screen with the Gateway tab selected Figure 30 - TCP/IP Properties screen with the DNS Configuration tab selected Figure 31 - TCP/IP Properties screen with the Bindings tab selected Figure 32 - TCP/IP Properties screen with the Advanced tab selected Figure 33 - TCP/IP screen with the NetBIOS tab selected Figure 34 - Internet Options screen with the General tab selected Figure 35 - Internet Options screen with the Connection tab selected Figure 36 - Automatic Configuration screen Figure 37 - Internet Options screen with the Security tab selected Figure 38 - Local intranet zone screen Figure 39 - Internet Options screen with the General tab selected Figure 40 - Run dialog box Figure 41 - WORLDSPAN for Windows Directory screen Figure 42 - Enter Server Path screen... 29

3 PRELIMINARY SETUP REQUIREMENTS The following is a list of requirements necessary to begin the setup of a remote workstation with a static IP address: Current users running ABClient must disable this feature by remarking out DIAL from the AUTOEXEC.BAT file (e.g., REM DIAL) Windows 95/98 must be installed Need access to the Windows 95/98 CD or diskettes Modem must be configured correctly on Windows 95/98 Microsoft Internet Explorer 4.X browser must be installed An account provided by the home office administrator Minimum Hardware/Software Requirements Minimum hardware and software requirements necessary to setup a remote workstation include: IBM Compatible PC Pentium processor 100 Mhz 16 MB RAM for Windows 95/ MB hard drive Windows 95, version a, Service Pack 1 * -or- Windows 98, version * * If the computer being setup has an earlier version operating system (e.g., Windows 3.1), it is the customer s responsibility to upgrade the operating system to meet the minimum requirements (e.g., Windows 95 or Windows 98) Page 1

4 REQUIRED INFORMATION Certain information must be gathered by the Network Administrator prior to beginning the setup and configuration of a remote workstation with a static IP address. A static IP address is one that remains the same. It does not change each time you log in to the WORLDSPAN system. The network administrator should use the following steps and table to record the required information before you begin the setup and configuration. Procedures for Obtaining the Required Information The following steps should be accomplished by the network administrator to get the information needed for the setup and configuration of remote workstation with a static IP address. Run the Windows IP Configuration Utility 1. Select Start from the Windows 95/98 taskbar. 2. Select Run 3. Type winipcfg and click OK. The IP Configuration screen displays. Figure 1 - Configuration Screen 0699 Page 2

5 4. Select the More Info>> option. The following screen appears. Figure 2 - Advanced IP Configuration Screen The workstation s computer name and DNS Domain Name are determined from the Host Name displayed on the advanced IP Configuration screen. The workstation s computer name is the first portion of the Host Name (e.g., WK2002). The DNS Domain Name is the last three portions of the Host Name (e.g., WSP0153.WSPAN.COM). WK2002.WSP0153.WSPAN.COM Workstation Computer Name DNS Domain Name Figure 3 - Determining the Workstation Computer Name and DNS Domain Name The IP address for the DNS Server is the value displayed in the DNS Server field (e.g., ) Page 3

6 List of Required Information Using the information displayed on the Advanced IP Configuration screen to fill in the following table. Description Remote Workstation Information 1. IP address for the remote workstation 2. Subnet Mask Address IP address for the DNS Server 4. Remote Workstation Computer Name 5. Network Workgroup Name 6. DNS Host Name (Same as computer name) 7. DNS Domain Name (Last 3 portions of the host name) 0699 Page 4

7 SETUP AND CONFIGURATION PROCEDURES WITH A STATIC IP ADDRESS The following procedures were developed to assist you in the setup and configuration of a remote workstation with a static IP address. The procedures include: Setup Procedures for Dial-Up Networking Create and Configure Dial-up Network Connections Establishing TCP/IP and NetBEUI Protocols and Client for Microsoft Networks Configuring a Static TCP/IP Configure Microsoft Internet Explorer 4.X Before you begin, verify you have all the required information. The information listed on page 4 is essential to complete the following procedures. Setup Procedures for Dial-Up Networking Use the following procedures to setup Dial-Up Networking for WORLDSPAN GO! SM 1. Double click the My Computer icon from your desktop. 2. Double click the Control Panel icon. 3. Double click the Add/Remove Programs icon Page 5

8 4. Select the Windows Setup tab. Double click the Communications option to display the Communications screen. Figure 4 - Add/Remove Programs Properties 5. The Communications screen appears. Click the Dial-Up Networking check box to select it and click OK. Figure 5 - Communications Screen 6. Click Apply when the Add/Remove Programs screen appears Page 6

9 7. The Dial-Up Networking components are installed using a Windows 95/98 CD or diskette. When prompted, insert the Windows 95/98 CD or diskette and click OK. The Copying Files dialog box displays Figure 6 - Copying Files dialog box 8. If the Version Conflict dialog box displays one or more times with the message, Do you want to keep this file?, click Yes. This concludes the installation of Dial-Up Networking. Figure 7 - Version Conflict dialog box 0699 Page 7

10 Create and Configure Dial-up Network Connections Use the following procedures to create and configure Dial-up Network Connections. 1. Access My Computer from your desktop. 2. Double click the Dial-Up Networking folder from My Computer. 3. Double click Make New Connection. 4. The Make New Connection wizard displays. Follow the Make New Connection wizard as it guides you through configuring the connection to the home office. Figure 8 - Make New Connection Wizard 5. After completing the Make New Connection wizard, a new icon is created in the Dial-Up Networking folder. Highlight the new icon and right click Page 8

11 6. Select Properties from the pop-up menu. The My Connection dialog box appears. Figure 9 - My Connection screen with the General Tab selected 7. Select the Server Types tab. Click the check box for IPX/SPX Compatible to deselect it. The NetBEUI and TCP/IP check boxes should remain selected as shown below. Figure 10 - My Connection screen with the Server Types Tab selected 8. Select the TCP/IP Settings option on the Server Types tab Page 9

12 9. The TCP/IP Settings screen appears. Click the Specify an IP address option to select it. Figure 11 - TCP/IP Settings screen 10. Tab to the IP address field. Enter the IP address for the remote workstation recorded on page Click OK Page 10

13 Establishing TCP/IP and NetBEUI Protocols and Client for Microsoft Networks Use the following procedures to establish TCP/IP and NetBEUI protocols and the Client for Microsoft Networks. 1. Select Start from the Windows 95/98 taskbar 2. Choose Settings and Control Panel. The following screen appears. Figure 12 - Control Panel screen with the Network Icon highlighted 0699 Page 11

14 3. Double click the Network icon. The Network screen appears. Figure 13 - Network screen with the Configuration Tab selected. 4. Verify the Configuration tab is selected. Click Add. 5. The Select Network Component Type screen appears. Click Protocol to select the type of network component to install. Click Add. Figure 14 - Select Network Component Type screen 0699 Page 12

15 6. The Select Network Protocol screen appears. Click Microsoft to select it in the Manufacturers list. Click TCP/IP in the Network Protocols list. Click OK. Figure 15 - Select Network Protocol screen 7. The Network screen reappears. Verify TCP/IP is selected. Click Add. Figure 16 - Network screen 0699 Page 13

16 8. The Select Network Component Type screen appears. Click Protocol to select the type of network to install. Click Add. Figure 17 - Select Network Component Type screen 9. The Select Network Protocol screen appears. Click Microsoft to select it in the Manufacturers list. Click NETBEUI in the Network Protocols list. Click OK. Figure 18 - Select Network Protocol 0699 Page 14

17 10. The Network screen reappears. Verify TCP/IP is selected. Click Add. Figure 19 - Network screen 11. The Select Network Component Type screen appears. Click Client to select it. Click Add. Figure 20 - Select Network Component Type screen 0699 Page 15

18 12. The Select Network Client screen appears. Click Microsoft to select it in the Manufacturers list. Click Client for Microsoft Networks in the Network Clients list. Click OK. Figure 21 - Select Network Client screen 13. The Network screen appears. Select the Identification tab. 14. The following Identification screen appears. Figure 22 - Network screen with the Identification tab selected 0699 Page 16

19 Use the information recorded on page 4 to complete the screen. Enter the remote workstation computer name in the Computer Name field. Enter the Network Workgroup name in the Workgroup field. The Workgroup name is generally the Home Office LAN workgroup name. A separate workgroup name can be used for remote users (e.g., REMOTE.) Click OK. 15. Use the Windows 95/98 CD or diskette to install necessary components. When prompted, insert the CD or diskette and click OK. The Copying Files dialog box displays. Figure 23 - Copying Files dialog box 16. When the necessary files have been copied, the System Setting Change dialog box displays. Click Yes to restart your computer. Figure 24 - System Settings Change dialog box 0699 Page 17

20 Configuring a Static TCP/IP Use the following procedures to configure a static TCP/IP. 1. Select Start from the Windows 95/98 taskbar 2. Choose Settings and Control Panel. The following screen appears. Figure 25 - Control Panel with Network icon selected 3. Double click the Network icon. The Network screen appears. Figure 26 - Network screen with the Configuration tab selected 0699 Page 18

21 4. Verify the Configuration tab is displayed and the TCP/IP option is highlighted. Click Properties. 5. Select the IP Address tab. Select the Specify an IP address option as shown below. Figure 27 - TCP/IP Properties screen with the IP Address tab selected 6. Tab to the IP Address field. Enter the IP Address for the remote workstation recorded on page Tab to the Subnet Mask field and type Page 19

22 8. Select the WINS Configuration tab. Select the Disable WINS Resolution option. Figure 28 - TCP/IP Properties screen with the WINS Configuration tab selected 9. Select the Gateway tab. Type the IP address for the remote workstation in the New gateway field. Click Add. The Installed gateways area reflects the IP address added. Figure 29 - TCP/IP Properties screen with the Gateway tab selected 0699 Page 20

23 10. Select the DNS Configuration tab. Select the Enable DNS option. Figure 30 - TCP/IP Properties screen with the DNS Configuration tab selected 11. Tab to the Host field. Type the DNS Host Name recorded on page Tab to the Domain field. Type the DNS Domain Name recorded on page Tab to the DNS Server Search Order option. Type the IP Address for the DNS Server recorded on page 4. Click Add Page 21

24 14. Select the Bindings tab. Click to select the Client for Microsoft Networks option. Click to select File and Print sharing, if necessary. Figure 31 - TCP/IP Properties screen with the Bindings tab selected 15. Select the Advanced tab. Verify the Property area defaults to none. Figure 32 - TCP/IP Properties screen with the Advanced tab selected 0699 Page 22

25 16. Select the NetBIOS tab. Verify the I want to enable NetBIOS over TCP/IP option is not selected, as shown below. Click OK. Figure 33 - TCP/IP screen with the NetBIOS tab selected 17. Click OK when the Network screen appears. This completes the static TCP/IP configuration Page 23

26 Configure Microsoft Internet Explorer 4.X Use the following procedures to configure Microsoft Internet Explorer 4.X browser to WORLDSPAN GO! standards. WORLDSPAN GO! standards include specifying the WORLDSPAN GO! web site as the default home page. Refer to step 4 for more information. 1. Double click the Internet Explorer icon on your desktop. 2. Click View from the Internet Explorer toolbar. 3. Click Internet Options from the View menu. 4. Type in the Address field of the Home page section to establish the WORLDSPAN GO! web site as your default home page. Skip this step if you do not want this web site to be your home page default. Figure 34 - Internet Options screen with the General tab selected 0699 Page 24

27 5. Select the Connection tab. Click the Configure button in the Automatic configuration section. Figure 35 - Internet Options screen with the Connection tab selected 6. The Automatic Configuration screen appears. Type in the URL field. Click OK. Figure 36 - Automatic Configuration screen 0699 Page 25

28 7. Select the Security tab. Select Local Intranet from the Zone drop down menu. Click the Add Sites button. Figure 37 - Internet Options screen with the Security tab selected 8. The Local intranet zone screen displays. Click the Advanced button. 9. A second Local intranet zone screen displays. Type in the Add this Web site to the zone field. Click the Add button. The web site address is added to the web site area. Click OK. The first Local intranet zone screen displays. Click OK to update changes. Figure 38 - Local intranet zone screen 0699 Page 26

29 10. Verify the General tab is selected on the Internet Options screen. Click Apply. Click OK. Figure 39 - Internet Options screen with the General tab selected 11. Close Internet Explorer. This completes the Microsoft Internet Explorer configuration Page 27

30 WORLDSPAN REMOTELINK WORKSTATION CONFIGURATION UTILITY FOR NEW WORLDSPAN FOR WINDOWS INSTALLATIONS ONLY The following procedures were developed for new WORLDSPAN for Windows installations only. Before you begin, insure the name of the remote computer is added to the GW.TBL file on the gateway. This file can be found under the WSPAN directory on the WORLDSPAN gateway. Running the RemoteLink Workstation Configuration Utility Use the following steps to run the RemoteLink Workstation Configuration Utility. 1. Insert the RemoteLink Workstation Configuration Utility disk into drive A. 2. Select Start from the Windows 95/98 taskbar. 3. Select Run. 4. The following screen appears. Type A:/setup and click OK. Figure 40 - Run dialog box 0699 Page 28

31 5. The WORLDSPAN for Windows Directory screen appears. Figure 41 - WORLDSPAN for Windows Directory screen The Destination Folder displays the default of C:\WSPAN. If WORLDSPAN for Windows files are located in C:\WSPAN, click Next to continue. -or- Click Browse to locate and select the directory that contains WORLDSPAN for Windows files. Click Next to continue. 6. The Enter Server Path screen displays. The default Server Path drive is E. Enter the letter of a drive that can be used to connect to the WORLDSPAN for Windows network. If drive E:\ is being used, change the default to an available drive. Click Next. Figure 42 - Enter Server Path screen 0699 Page 29

32 Additional Information The following information explains the steps accomplished by the RemoteLink Workstation Configuration Utility. The WKSTN.DEF from the WSPAN directory is copied and renamed as WKSTN.INI in the WINDOWS directory. The WKSTN.INI is updated with the remote workstation s computer name. The Server Path is updated with drive E:\ or the available drive you selected. The workstation value is updated with 1. The WIN.INI file is updated with the appropriate font files. The path in the AUTOEXEC.BAT file is modified. The server path (e.g., E:\) and the WSPAN directory are added to the Path. The configuration utility creates the WORLDSPAN for Windows program folder and adds a RES MANAGER shortcut icon to the desktop. The last screen of the utility prompts you to reboot the computer for the changes to take effect Page 30

33 PROCEDURES TO ACCESS WORLDSPAN FOR WINDOWS 4.X The following procedures were developed for new and upgraded users to access WORLDSPAN for Windows 4.X. New Users New users should use the following steps to Access WORLDSPAN for Windows 4.X. 1. Dial into the agency s network via the Dial-Up Networking icon created earlier in the setup process. 2. When connected, double click the WORLDSPAN Communications icon on your desktop. The icon contains a batch file that executes NETDDE and LCM. 3. When the batch file has completed, click the WORLDSPAN Res icon on your desktop. Upgraded Users Upgraded users should use the following steps to Access WORLDSPAN for Windows 4.X. 1. Dial into the agency s network via the Dial-Up Networking icon created earlier in the setup process. When connected, NETDDE and LCM must be executed on the remote PC using the Run option. 2. Select Start from the Windows 95/98 taskbar. 3. Select Run. 4. Type NETDDE in the Open field and click OK. 5. When the NETDDE program has completed, type LCM in the Open field of the Run dialog box. Click OK. 6. Double click the WORLDSPAN for Windows icon on your desktop to access the application Page 31