Applied Computer Technology

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1 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page i Applied Computer Technology Special Edition Taken from: Skills for Success with Microsoft Word 2010 Comprehensive by Kris Townsend, Christie Jahn Hovey, and Robert L. Ferrett Skills for Success with Microsoft PowerPoint 2010 Comprehensive by Kris Townsend, Stephanie Murre Wolf, and Alicia Vargas Skills for Success with Microsoft Excel 2010 Comprehensive by Kris Townsend, Philip S. Vavalides, and Catherine Hain Introduction to Social Networking by Michael Miller Skills for Success with Windows 7 Getting Started by Kris Townsend Technology in Action, Eighth Edition by Alan Evans, Kendall Martin, and Mary Anne Poatsy

2 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page ii Cover Art: TK Taken from: Skills for Success with Microsoft Word 2010 Comprehensive by Kris Townsend, Christie Jahn Hovey, and Robert L. Ferrett Copyright 2011 by Pearson Education, Inc. Published by Prentice Hall Upper Saddle River, NJ Skills for Success with Microsoft PowerPoint 2010 Comprehensive by Kris Townsend, Stephanie Murre Wolf, and Alicia Vargas Copyright 2011 by Pearson Education, Inc. Published by Prentice Hall Skills for Success with Microsoft Excel 2010 Comprehensive by Kris Townsend, Philip S. Vavalides, and Catherine Hain Copyright 2011 by Pearson Education, Inc. Published by Prentice Hall Introduction to Social Networking by Michael Miller Copyright 2011 by Pearson Education, Inc. Published by Prentice Hall Skills for Success with Windows 7 Getting Started by Kris Townsend Copyright 2011 by Pearson Education, Inc. Published by Prentice Hall Technology in Action, Eighth Edition by Alan Evans, Kendall Martin, and Mary Anne Poatsy Copyright 2012, 2011, 2010, 2009, 2008 by Pearson Education, Inc. Published by Prentice Hall Copyright 2011 by Pearson Learning Solutions All rights reserved. This copyright covers material written expressly for this volume by the editor/s as well as the compilation itself. It does not cover the individual selections herein that first appeared elsewhere. Permission to reprint these has been obtained by Pearson Learning Solutions for this edition only. Further reproduction by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system, must be arranged with the individual copyright holders noted. All trademarks, service marks, registered trademarks, and registered service marks are the property of their respective owners and are used herein for identification purposes only. Pearson Learning Solutions, 501 Boylston Street, Suite 900, Boston, MA A Pearson Education Company Printed in the United States of America XXXX TF/CM ISBN 10: ISBN 13:

3 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page iii Table of Contents Unit 1 Introduction 2 Chapter 1 Course Introduction Applied Computer Technology 4 Chapter 1 Getting Started with Windows 7 6 Skill 1 Personalize the Windows 7 Desktop 10 Skill 2 Add and Remove Gadgets 12 Skill 3 Add Shortcuts 14 Skill 4 Move Between Windows and Customize the Taskbar 16 Skill 5 Resize, Move, and Scroll Windows 18 Skill 6 Use Windows Explorer and Create Folders 20 Skill 7 Move and Rename Folders and Copy Files 22 Skill 8 Move, Rename, and Delete Files 24 Skill 9 Compress Files and Use the Address Bar 26 Skill 10 Describe and Find Files and Folders 28 More Skills More Skills 11 Create Backup Copies of Your Work 30 More Skills 12 Use Libraries to Organize Files 30 More Skills 13 Search the Web with Internet Explorer 8 30 More Skills 14 View Pictures from Digital Cameras 30 Information Technology Ethics Geolocation: Marketing Tool or Invasion of Privacy? 41 Unit 2 Word Processing 52 Chapter 2 Word Processing I: Creating, Formatting, and Organizing Documents 54 Skill 1 Create New Documents and Enter Text 58 Skill 2 Edit Text and Use Keyboard Shortcuts 60 Skill 3 Select Text 62 Skill 4 Insert Text from Other Documents 64 Skill 5 Change Fonts, Font Sizes, and Font Styles 66 Skill 6 Insert and Work with Graphics 68 Skill 7 Check Spelling and Grammar 70 Skill 8 Use the Thesaurus and Set Proofing Options 72 Skill 9 Create Document Footers 74 Skill 10 Work with the Print Page and Save Documents in Other Formats 76 More Skills More Skills 11 Split and Arrange Windows 78 More Skills 12 Insert Symbols 78 More Skills 13 Use Collect and Paste to Create Documents 78 More Skills 14 Insert Screen Shots into Documents 78 Format and Organize Text Skill 1 Set Document Margins 92 Skill 2 Align Text and Set Indents 94 Skill 3 Modify Line and Paragraph Spacing 96 Skill 4 Format Text Using Format Painter 98 Skill 5 Find and Replace Text 100 Skill 6 Create Bulleted and Numbered Lists 102 Skill 7 Insert and Format Headers and Footers 104 Skill 8 Insert and Modify Footnotes 106 Skill 9 Add Citations 108 Skill 10 Create Bibliographies 110 More Skills More Skills 11 Record AutoCorrect Entries 112 More Skills 12 Use AutoFormat to Create Numbered Lists 112 More Skills 13 Format and Customize Lists 112 More Skills 14 Manage Document Properties 112 Table of Contents iii

4 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page iv Chapter 3 Word Processing II: Graphics, Tabs, and Tables 122 Skill 9 Accept or Reject Tracked Changes 178 Skill 10 Mark Documents as Final 180 Skill 1 Insert Pictures from Files 126 Skill 2 Resize and Move Pictures 128 Skill 3 Format Pictures Using Styles and Artistic Effects 130 Skill 4 Set Tab Stops 132 Skill 5 Enter Text with Tab Stops 134 Skill 6 Apply Table Styles 136 Skill 7 Create Tables 138 Skill 8 Add Rows and Columns to Tables 140 Skill 9 Format Text in Table Cells 142 Skill 10 Format Tables 144 More Skills More Skills 11 Insert Text Boxes 146 More Skills 12 Format with WordArt 146 More Skills 13 Create Tables from Existing Lists 146 More Skills 14 Insert Drop Caps 146 More Skills More Skills 1 More Skills 2 Chapter 4 Draw Tables and Convert Tables to Text 156 Copy Content from Web Pages Using Paste Options 156 Word Processing III: Preparing Academic Documents 158 Skill 1 Track Changes and Insert Comments 162 Skill 2 Check Document Statistics and Compatibility 164 Skill 3 Modify and Delete Comments 166 Skill 4 Change Tracking Options 168 Skill 5 Restrict Editing Options 170 Skill 6 Review Documents 172 Skill 7 Print Markups 174 Skill 8 Combine Documents 176 More Skills More Skills 11 Navigate Footnotes and Convert Footnotes to Endnotes 182 More Skills 12 Add Citations in the APA Style 182 More Skills 13 Manage Versions 182 Social Justice Whistle-Blowing with Web Unit 3 Electronic Spreadsheets 194 Chapter 5 Electronic Spreadsheets I: Creating and Formatting Spreadsheets 196 Skill 1 Create and Save New Workbooks 200 Skill 2 Enter Worksheet Data and Merge and Center Titles 202 Skill 3 Construct Addition and Subtraction Formulas 204 Skill 4 Construct Multiplication and Division Formulas 206 Skill 5 Adjust Column Widths and Apply Cell Styles 208 Skill 6 Use the SUM Function 210 Skill 7 Copy Formulas and Functions Using the Fill Handle 212 Skill 8 Format, Edit, and Check the Spelling of Data 214 Skill 9 Create Footers and Change Page Settings 216 Skill 10 Display and Print Formulas and Scale Worksheets for Printing 218 More Skills More Skills 11 Create New Workbooks from Templates 220 iv Table of Contents

5 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page v More Skills 12 Use Range Names in Formulas 220 More Skills 13 Change Themes 220 More Skills 14 Manage Document Properties 220 Skill 15 Insert and Delete Rows, Columns, and Cells 230 Skill 16 Change Cell Backgrounds and Modify Borders 232 Chapter 6 Electronic Spreadsheets II: Creating Graphs and Charts from Spreadsheets 234 Skill 1 Open Existing Workbooks and Align Text 238 Skill 2 Construct and Copy Formulas Containing Absolute Cell References 240 Skill 3 Format Numbers 242 Skill 4 Create Column Charts 244 Skill 5 Format Column Charts 246 Skill 6 Create Pie Charts and Chart Sheets 248 Skill 7 Apply 3-D Effects and Rotate Pie Chart Slices 250 Skill 8 Explode and Color Pie Slices, and Insert Text Boxes 252 Skill 9 Update Charts and Insert WordArt 254 Skill 10 Prepare Chart Sheets for Printing 256 More Skills More Skills 11 Insert and Edit Comments 258 More Skills 12 Change Chart Types 258 More Skills 13 Copy Excel Data to Word Documents 258 More Skills 14 Fill Series Data into Worksheet Cells 258 Manage Multiple Worksheets 268 Skill 1 Work with Sheet Tabs 272 Skill 2 Enter and Format Dates 274 Skill 3 Clear Cell Contents and Formats 276 Skill 4 Move, Copy, Paste, and Paste Options 278 More Skills More Skills 5 Create Line Charts 280 More Skills 6 Set and Clear Print Areas 280 More Skills 7 Insert Hyperlinks 280 Chapter 7 Electronic Spreadsheets III: Analyzing Data: Spreadsheet Functions, Tables, and Logic 290 Skill 1 Use the SUM and AVERAGE Functions 294 Skill 2 Use the MIN and MAX Functions 296 Skill 3 Move Ranges with Functions, Add Borders, and Rotate Text 298 Skill 4 Use the IF Function 300 Skill 5 Apply Conditional Formatting with Custom Formats, Data Bars, and Sparklines 302 Skill 6 Use Find and Replace and Insert the NOW Function 304 Skill 7 Freeze and Unfreeze Panes 306 Skill 8 Create and Sort Excel Tables 308 Skill 9 Use the Search Filter in Excel Tables 310 Skill 10 Convert Tables to Ranges, Hide Rows and Columns, and Format Large Worksheets 312 Intellectual Property International Pirates 324 Unit 4 Chapter 8 Database and Library Information Systems 326 Database and Library Information Systems I 328 Relational Database Management Systems 328 Section 1 Introduction 328 Section 2 Single Table Queries in SQL 331 Database Vocabulary 335 Table of Contents v

6 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page vi Chapter 9 Database and Library Information Systems II 336 Unit 6 Data Communications 386 Querying an Access Database 336 Section 1 SQL Queries in Microsoft Access 336 Section 2 The Microsoft Access Query Wizard 343 Section 3 Chapter Review 351 Privacy 352 Does Social Media Erode Personal Privacy? 352 Unit 5 Society and Technology 354 Chapter 10 Collaboration and Social Networking 356 Objective 1 Understand Social Networks 356 Objective 2 Recognize the Benefits of Social Networking 360 Objective 3 Comprehend the Hazards and Limitations of Social Networking 361 Objective 4 Protect Your Privacy 362 Objective 5 Recognize Social Networking Do s and Don ts 364 Objective 6 Appreciate How Businesses Use Social Networking 365 Objective 7 Realize the Future of Social Networking 366 Objective 8 Get Started with Facebook 368 Objective 9 Network Professionally 369 Objective 10 Sign Up for and Configure Your Twitter Account 370 Objective 11 Tweet 371 Objective 12 Follow Others 372 Objective 13 Understand Virtual Worlds 373 Objective 14 Sign Up for Second Life 374 Objective 15 Share Photos with Flickr 375 Objective 16 Share Videos with YouTube 376 Objective 17 Use Social Bookmarking Services 377 E-Commerce Geolocation: Marketing Tool or Invasion of Privacy? 384 Chapter 11 Personal Computer Data Communications 388 Section 1 Serial Data Communications 388 Section 2 Connecting USB Devices to Personal Computers 392 Section 3 Chapter Review 397 Chapter 12 Data Communications and Networking III 398 Section 1 A Wireless Home Network with Internet Service 398 Section 2 Securing a Wireless Home Network 405 Section 3 Chapter Review 408 Electronic Communication Does Free Speech Have a Price? 410 Unit 7 Presentation 412 Chapter 13 Presentation Systems I: Creating a Basic Presentation 412 Skill 1 Open, View, and Save Presentations 416 Skill 2 Edit and Replace Text in Normal View 418 Skill 3 Format Slide Text 420 Skill 4 Check Spelling and Use the Thesaurus 422 Skill 5 Insert Slides and Modify Slide Layouts 424 Skill 6 Insert and Format Pictures 426 Skill 7 Organize Slides Using Slide Sorter View 428 Skill 8 Apply Slide Transitions and View Slide Shows 430 Skill 9 Insert Headers and Footers and Print Presentation Handouts 432 Skill 10 Add Notes Pages and Print Notes 434 More Skills More Skills 11 Type Text in the Outline Tab 436 More Skills 12 Use Keyboard Shortcuts 436 More Skills 13 Move and Delete Slides in Normal View 436 More Skills 14 Design Presentations for Audience and Location 436 vi Table of Contents

7 _ch00_FM_pi_001.qxd 7/12/11 2:15 PM Page 1 Chapter 14 Presentation Systems II: Enhancing Presentations 450 Skill 1 Create New Presentations 454 Skill 2 Change Presentation Themes 456 Skill 3 Apply Font and Color Themes 458 Skill 4 Format Slide Backgrounds with Styles 460 Skill 5 Format Slide Backgrounds with Pictures and Textures 462 Skill 6 Format Text with WordArt 464 Skill 7 Change Character Spacing and Font Color 466 Skill 8 Modify Bulleted and Numbered Lists 468 Skill 9 Move and Copy Text and Objects 470 Skill 10 Use Format Painter and Clear All Formatting 472 More Skills More Skills 11 Edit Slide Masters 474 More Skills 12 Save and Apply Presentation Templates 474 More Skills 13 Create Slides from Microsoft Word Outline 474 More Skills 14 Design Presentations with Contrast 474 Enhance Presentations with Graphics 484 Skill 1 Insert Slides from Other Presentations 488 Skill 2 Insert, Size, and Move Clip Art 490 Skill 3 Modify Picture Shapes, Borders, and Effects 492 Skill 4 Insert, Size, and Move Shapes 494 Skill 5 Add Text to Shapes and Insert Text Boxes 496 Skill 6 Apply Animation Entrance and Emphasis Effects 508 Skill 7 Modify Animation Timing and Use Animation Painter 510 Skill 8 Remove Animation and Modify Duration 512 Skill 9 Navigate Slide Shows 514 Computer Abuse Cyberbullying Who Should Protect Children from Each Other? 522 Appendix A Common Features of Office Skill 1 Start Word and Navigate the Word Window 528 Skill 2 Start Excel and PowerPoint and Work with Multiple Windows 530 Skill 3 Save Files in New Folders 532 Skill 4 Print and Save Documents 534 Skill 5 Open Student Data Files and Save Copies Using Save As 536 Skill 6 Type and Edit Text 538 Skill 7 Cut, Copy, and Paste Text 540 Skill 8 Format Text and Paragraphs 542 Skill 9 Use the Ribbon 544 Skill 10 Use Shortcut Menus and Dialog Boxes 546 More Skills More Skills 11 Capture Screens with the Snipping Tool 548 More Skills 12 Use Microsoft Office Help 548 More Skills 13 Organize Files 548 More Skills 14 Save Documents to Windows Live 548 Appendix B More PowerPoint Presentation Skills 552 Skill 1 Use Reviewer Feedback to Improve Presentations 556 Skill 2 Reorder and Hide Slides 558 Skill 3 Collect Information Using the Clipboard Pane 560 Skill 4 Paste from Webpages 562 Skill 5 Create Citations in Word 564 Skill 6 Cite Sources on a Bibliography Slide 566 Skill 7 Animate Chart Elements 568 Skill 8 Mark up Slides During Presentations and Use the Laser Pointer 570 Skill 9 Change Presentation Resolution 572 Skill 10 Package Presentations for CD 574 More Skills More Skills 11 Download and Run PowerPoint Viewer 576 More Skills 12 Add an Agenda and Change the Orientation of Slides 576 More Skills 13 Use Presenter View 576 More Skills 14 Prepare Equipment and Software for Presentations 576 Index 577 Table of Contents 1

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10 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 4 CHAPTER 1 Course Introduction Applied Computer Technology Introduction This textbook provides the material needed for a semester-long college course in Applied Computer Technology. It includes instruction in seven key areas word processing, the use of electronic spreadsheets, library and database information systems, presentation software, collaboration and social networking, personal data communications, and technology-related ethics. Each of these is addressed in a manner deemed to be appropriate for college students, emphasizing those technology related skills that should be most useful for college students and college graduates at school, at work, and in the home. Students who successfully complete the course should be able to: 1. Use word processing software to produce academic and professional documents, individually and working in collaboration with others. 2. Use electronic spreadsheets to organize, analyze, and present data. 3. Demonstrate an understanding of fundamental database concepts, and be able to use library information systems. 4. Use collaboration and social networking software for academic, professional, and personal use. They should also be able to create Web pages from application software documents, and share those documents with others by posting them on the Web. 5. Connect personal computers to related equipment, such as printers, cell phones, PDAs (Personal Digital Assistants) and digital cameras, and to a wireless computer network in a secure manner. 6. Use presentation software, such as PowerPoint, to create presentations that integrate documents and other objects from Word, Excel and the Internet. 7. Demonstrate an understanding of common ethical issues related to the use of information technology systems and the handling of data, including privacy and security issues. Students are expected to come to the course with some understanding of personal computer technology, such as the ability to use and the Internet, along some familiarity with Microsoft Windows based computers. Some information about the latest version of Windows is included the first chapter, and may be briefly covered by the instructor during the course, with additional materials for learning more about Windows available online. The book is intended to be used with Pearson s Myitlab interactive online instructional software. Myitlab includes tutorials, PowerPoint presentations exercises, videos, and other supporting materials for the course. The charts on the next page shows how the book may be used for 15-week or 7-week semesters, but it may be used in other formats as well. 4 Getting Started with Windows 7 Chapter 1 Course Introduction

11 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 5 Course Introduction 15-WEEK SAMPLE SYLLABUS Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 Week 13 Week 14 Week 15 Chapter 1 Course Introduction; The Operating System; using myitlab Chapter 2 Word Processing I Chapter 3 Word Processing II Chapter 4 Word Processing III Chapter 5 Electronic Spreadsheets I Chapter 6 Electronic Spreadsheets II Chapter 7 Electronic Spreadsheets III Chapter 8 Database and Library Information Systems I Chapter 9 Database and Library Information Systems II Chapter 10 Collaboration and Social Networking Chapter 11 Presentation Systems I Chapter 12 Presentation Systems II Chapter 13 Data Communications and Networking I Chapter 14 Data Communications and Networking II Final Exam Week 7-WEEK SAMPLE SYLLABUS Week 1 Week 2 Week 3 Week 4 Week 5 Week 16 Week 17 Chapter 1 Course Introduction; The Operating System; using myitlab Chapter 2 Word Processing I Chapter 3 Word Processing II Chapter 4 Word Processing III Chapter 5 Electronic Spreadsheets I Chapter 6 Electronic Spreadsheets II Chapter 7 Electronic Spreadsheets III Chapter 10 Collaboration and Social Networking Chapter 8 Database and Library Information Systems I Chapter 9 Database and Library Information Systems II Chapter 11 Presentation Systems I Chapter 12 Presentation Systems II Chapter 13 Data Communications and Networking I Chapter 14 Data Communications and Networking II Computers are machines that we use to store, process, and transmit information. They are based on human achievements in the STEM disciplines Science, Technology Engineering and Math. Yet, when we store, process, and transmit information, we are using computers to shape and share our ideas to shape our thoughts and share them with one another. We are using computers as a natural extension of the oldest tool we have for doing this human language. So, when we build and use computers, we touch upon a wide range of issues related to language, perception, and human communication. Computers are, in the most profound sense, the sciences applied to the arts. Some aspects of computer technology are always changing. No matter what version of the latest operating system or word processing software you learn, in a few short years you will be learning to use new versions. And, have you ever heard of a programming language named COBOL? Thirty years ago it was almost impossible to get a job working with business-related computers unless you knew COBOL. Today, COBOL is largely obsolete, a technological relic, like ENIAC and the rotary telephone. Other aspects of computer technology never change. The Boolean logic used to query a database is the same logic that was used 50 years ago and is the same logic that will be used 50 years from now. It is the same logic that was so important in COBOL. Word processing and electronic spreadsheet software are fundamentally the same as they have been since they were first introduced several generations ago, although their interfaces and functions have evolved a bit. But, what about tomorrow? How will computers change over the next 40 years? What can you learn today about computer technology that will serve you well in this atmosphere of ongoing change? Like computers themselves, some aspects of college-level courses enabling people to understand and use computer technology have changed a great deal since they first started to become commonplace, about 40 years ago, and some things haven t changed. You should leave this course knowing how to do some important and practical things with personal computers in the modern world around you here and now at home, at work, and in school. Yet, in developing that knowledge, you also will be developing an understanding of some of the aspects of computing that never change, and will be better able to cope with those aspects of computing that are always changing. Chapter 1 Course Introduction Getting Started with Windows 7 5

12 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 6 CHAPTER 1 Getting Started with Windows 7 You use Windows 7 to work with your computer. For example, you start programs, move between windows, and save your work. In Windows 7, you organize your work by naming files and placing those files into folders that you create. Your starting screen will look like this: SKILLS At the end of this chapter, you will be able to: Skill 1 Skill 2 Skill 3 Skill 4 Personalize the Windows 7 Desktop Add and Remove Gadgets Add Shortcuts Move Between Windows and Customize the Taskbar Skill 5 Resize, Move, and Scroll Windows Skill 6 Use Windows Explorer and Create Folders Skill 7 Move and Rename Folders and Copy Files Skill 8 Move, Rename, and Delete Files Skill 9 Compress Files and Use the Address Bar Skill 10 Describe and Find Files and Folders MORE SKILLS More Skills 11 Create Backup Copies of Your Work More Skills 12 Use Libraries to Organize Files More Skills 13 Search the Web with Internet Explorer 8 More Skills 14 View Pictures from Digital Cameras 6 Getting Started with Windows 7 Windows 7 Chapter 1

13 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 7 Windows 7 Outcome Using the skills listed to the left will enable you to configure your computer similar to these: You will save your files as: Lastname_Firstname_w7_Snip1 Lastname_Firstname_w7_Snip2 Lastname_Firstname_w7_Snip3 Lastname_Firstname_w7_Snip4 Lastname_Firstname_w7_Snips Windows 7 Chapter 1 Getting Started with Windows 7 7

14 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 8 In this chapter, you will create documents for the Aspen Falls City Hall, which provides essential services for the citizens and visitors of Aspen Falls, California. Introduction You use Windows 7 to start programs, move between windows, and save files. You can personalize the appearance of Windows 7. You can work with multiple programs and move between them to see the information that you need. You can create and name folders and then move or copy your work into the folders you created. You can combine several files or folders into a single file to save space and to make them more manageable. Windows 7 can help you search for files and folders, and you can assign properties to files to make them easier to find. 8 Getting Started with Windows 7 Windows 7 Chapter 1

15 _ch01_p002_051.qxd 6/27/11 2:43 PM Page min. min. Time to complete all 10 skills 50 to 90 minutes Find your student data files here: Student data files needed for this chapter: 01_student_data_files folder Windows 7 Chapter 1 Getting Started with Windows 7 9

16 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 10 SKILL 1: Personalize the Windows 7 Desktop Windows 7 is an operating system software that controls the hardware in your computer. Windows 7 uses a graphical user interface (GUI) an interface that uses graphics or pictures to represent commands and actions. 1. Turn on your computer. If necessary, follow the log on instructions required for the computer you are using. The Windows desktop is the working area of the Windows 7 screen. The screen varies depending on which version of Windows you are using and how your desktop has been configured. 2. On the left side of the taskbar, click press the left mouse button one time the Windows Explorer button, and then compare your screen with Figure 1. A window is a rectangular box that displays programs, files, and folders. Here, the Libraries window displays. 3. In the upper right corner of the Libraries folder window title bar, point to, but do not click, the Close button, and then notice that the ScreenTip Close displays. A ScreenTip is a small note that describes a screen element. 4. Click the Close button to close the folder window. 5. Point to an open area of the desktop, and then click the right mouse button. Compare your screen with Figure 2. A menu is a list of commands within a category. Shortcut menus list context-sensitive commands actions commonly used when working with the selected object. Libraries folder window (your window size may be different) Taskbar Windows Explorer button Figure 1 Shortcut menu with context-sensitive commands Continue to the next page to complete the skill Figure 2 10 Getting Started with Windows 7 Windows 7 Chapter 1

17 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 11 SKILL 1: Personalize the Windows 7 Desktop Screen Saver Settings dialog box Screen Saver arrow Ribbons selected Figure 3 Computer icon Control Panel icon Desktop Background window Scroll bar up arrow Third Architecture thumbnail selected Desktop background Figure 4 6. From the shortcut menu, point to Personalize, and then click one time with the left mouse button. 7. In the bottom right corner of the Personalization window, click Screen Saver. 8. In the Screen Saver Settings dialog box, click the Screen saver arrow, and from the displayed list, point to Ribbons. Compare your screen with Figure 3, and then click Ribbons. A screen saver is an animation that displays on your screen after a set period of computer inactivity. A dialog box is a box that asks you to make a decision about an individual object or topic. 9. In the Screen Saver Settings dialog box, click the Preview button to preview a fullscreen version of the screen saver. When you are done, move the mouse, and then click Cancel. 10. In the left pane of the Personalization window, click Change desktop icons. 11. At the top of the Desktop Icon Settings dialog box, select click to add a check mark to the Computer and Control Panel check boxes. Click OK to add the two icons to the left side of the desktop. 12. At the bottom of the Personalization window, click Desktop Background. At the top of the scroll bar, click the up arrow several times to move to the top of the backgrounds list. Under Architecture, click the third thumbnail, and then compare your screen with Figure Click the Save changes button, and then in the Personalization window, click the Close button. You have completed Skill 1 of 10 Windows 7 Chapter 1 Getting Started with Windows 7 11

18 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 12 SKILL 2: Add and Remove Gadgets Gadgets are dynamic programs that can be moved anywhere on your screen. The Start menu gives you access to all of the programs on your computer. 1. In an open area of the desktop, right-click to display a shortcut menu. From the shortcut menu, click Gadgets. Compare your screen with Figure In the Gadgets gallery, double-click the Weather gadget. In the Gadgets window, click the Close button. 3. Point to the Weather gadget to display the gadget control a four-button tool set used to modify gadgets. In the gadget control, click the Larger size button. 4. Click the gadget control Options button, and then in the Select current location box, type Bend, OR 5. Press J, and then click OK to display the current weather for Bend, Oregon. 6. Right-click the desktop, and then click Gadgets. In the Gadgets gallery, doubleclick the Slide Show gadget. Double-click to add a second Slide Show gadget, and then Close the Gadgets window. 7. Point to the lower Slide Show gadget, and then in the gadget controls, click the Close button to remove the gadget from the desktop. 8. On the remaining Slide Show gadget, point to the Drag gadget button, and then drag move the mouse while holding down the left mouse button and then release at the appropriate time the gadget near the upper edge of the desktop as shown in Figure 2. Continue to the next page to complete the skill Gadgets gallery Link to other gadgets Slide Show gadget inserted and moved Weather gadget set to large Current weather in Bend, OR (your weather will be different) Figure 1 Figure 2 12 Getting Started with Windows 7 Windows 7 Chapter 1

19 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 13 SKILL 2: Add and Remove Gadgets Start menu Recently used programs (your items will vary) All Programs Start button Figure 3 WordPad window title bar WordPad covers Calculator and Computer windows (your window sizes and positions may be different) 9. In the lower left corner of the screen, point to and then click the Start button, and then compare your screen with Figure 3. The Start menu displays shortcuts to recently used program and common folder windows. The All Programs menu displays the programs installed on your computer. Your Start menu will display differently than the one in the figure. For example, your list of recently used programs will be different. 10. From the Start menu, point to, but do not click, All Programs to display a list of programs and program folders. Click the Accessories folder, and then from the list, click Calculator. The Calculator program opens, and the Start menu closes. The program s window name Calculator displays in the title bar. 11. Click the Start button again. Near the middle of the right side of the Start menu, click Computer. If the Computer window covers the entire screen, in the upper right corner of the window, click the Restore Down button. 12. Click the Start button. In the Search programs and files box, type wordpad and then press J. If the WordPad window fills the entire screen, click the Restore Down button. Compare your screen with Figure 4. Windows often overlap, but the active window the window in which typing or clicking occurs displays on top of the other open windows. Here, WordPad is the active window. You have completed Skill 2 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 13

20 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 14 SKILL 3: Add Shortcuts To make a frequently used program quickly available, you can pin a shortcut an icon linked to another file or program that opens the file or program to the Start menu or taskbar. You can also add shortcuts to the desktop. 1. Point to the WordPad window title bar. Click and then drag down and to the right to position the window below the Computer window title bar. On the left edge of the screen, be sure the three desktop icons display. 2. Click the Start button, point to All Programs, click Accessories, and then right-click Calculator. 3. From the displayed shortcut menu, click Pin to Start Menu. At the bottom of the Start menu, click the Back button, and notice that Calculator has been added to the pinned programs area as shown in Figure Click the Start button, point to All Programs, click Accessories, right-click Calculator, and then point to but do not click Send to. Notice the available commands on the Send to list, as shown in Figure From the shortcut menu, click Desktop (create shortcut), and then click in any open area of the desktop to close the Start menu. WordPad window moved Calculator in pinned programs area Shortcut menu Figure 1 Send to submenu Continue to the next page to complete the skill Desktop (create shortcut) command Figure 2 14 Getting Started with Windows 7 Windows 7 Chapter 1

21 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 15 SKILL 3: Add Shortcuts Snipping Tool in Accessories folder Snipping Tool icon pinned to taskbar Figure 3 Save As dialog box Desktop selected File name changed Save as type changed to JPEG file 6. Click the Start button, point to All Programs, and then click Accessories. In the list of Accessories programs, rightclick Snipping Tool, and then click Pin to Taskbar. Compare your screen with Figure 3. You can use Snipping Tool to capture a screen shot, or snip, of the entire screen or any object on your screen, and then annotate, save, or share the image. You will use this tool throughout this chapter. 7. Click the WordPad window to make it the active window. On the taskbar, click the Snipping Tool button. 8. In the Snipping Tool window, click the arrow to the right of the New button the New button arrow to display a list of snip types. From the list, click Fullscreen Snip. 9. Near the top of the Snipping Tool window, click the Save Snip button. In the Save As dialog box, under Favorites, click Desktop. In the File name box, using your own last and first name, replace the file name Capture with Lastname_ Firstname_w7_Snip1 Between words, use the underscore character hold down V and then to the right of the 0, press Click the Save as type box, and then from the menu, click JPEG file. Compare your screen with Figure 4, and then click Save to save the snip on the desktop. 11. In the upper right corner of the Snipping Tool window, click the Close button. Notice that your file displays as an icon on the desktop. You have completed Skill 3 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 15

22 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 16 SKILL 4: Move Between Windows and Customize the Taskbar You can maximize a window, which enlarges the window to occupy the entire screen, and you can restore a window, which reduces the window to the size it was before being maximized. You can also minimize a window, which reduces the window to a button on the taskbar, removing it from the desktop without actually closing it. 1. In the WordPad window, click the Maximize button so that the window covers the entire screen as shown in Figure Click the Restore Down button to return the window to its former shape, size, and location. 3. In the WordPad window, click the Minimize button. 4. In the taskbar, click the Calculator button to restore the Calculator window. Then, click the WordPad button to restore the WordPad window. 5. Move the pointer to the lower right corner of the taskbar to point to the Show desktop button as shown in Figure Click the Show desktop button to hide all windows. Click the Show desktop button again to display all open windows. 7. In the taskbar, click the Calculator button to make the Calculator the active window. 8. Point to the Calculator title bar, hold down the left mouse button, and then shake move the window back and forth quickly the window to close all other windows. WordPad maximized Maximize button changes to Restore Down button Transparent windows (only if Aero feature is enabled) Figure 1 Continue to the next page to complete the skill Show desktop button Figure 2 16 Getting Started with Windows 7 Windows 7 Chapter 1

23 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 17 SKILL 4: Move Between Windows and Customize the Taskbar Switching windows with ALT + TAB (with Aero enabled) Calculator is active window Figure 3 Taskbar displays on right side of screen 9. Shake the Calculator window again to display all open windows. 10. Click the Start button, point to All Programs, click Accessories, and then click Paint. If the Paint window is maximized, click the Restore Down button. 11. Hold down the A key, and then press the F key. Continue to hold down A, and press F several times. Notice that the selected window moves from left to right in the list of thumbnails. Move to the Calculator window as shown in Figure 3, and then release A. 12. On the taskbar, point to the Computer icon and right-click to display a jump list a list of related files or commands that you might want to jump to. 13. Right-click an open area of the taskbar, and then from the shortcut menu, click Properties. In the Taskbar and Start Menu Properties dialog box, click the Taskbar location on screen arrow, and then click Right. Click OK and compare your screen with Figure In the taskbar, click the Snipping Tool button. In the Snipping Tool window, click the New button arrow, and then click Full-screen Snip. Click the Save Snip button, and then in the Save As dialog box, click Desktop. In the File name box, type Lastname_Firstname_w7_Snip2 With JPEG file selected, click Save, and then Close the Snipping Tool. 15. Use the technique you practiced to return the taskbar to the bottom of the desktop. You have completed Skill 4 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 17

24 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 18 SKILL 5: Resize, Move, and Scroll Windows You can move, resize, and scroll windows to view the information you need. 1. On the right side of the taskbar, click the Show desktop button to hide all of the windows. 2. On the taskbar, click the Windows Explorer button. Move the pointer to the lower right corner of the Computer window to display the pointer as shown in Figure Drag diagonally up and to the left until you see scroll bars, and then release the mouse button. Adjust as necessary so that the Computer window is the approximate size of the one shown in Figure 2. A scroll bar is added to the window whenever the window contains more content than it can display. Here, two scroll bars display. In a scroll bar, the scroll box provides a visual indication of your location in the window. The size of the scroll box varies to indicate the relative size of the information. 4. In the Computer window Navigation pane, at the bottom of the vertical scroll bar, click the down arrow a two times to scroll down. 5. On the same scroll bar, click the up arrow and hold down the left mouse button to scroll to the top. 6. Point to the scroll box, and then drag it downward. 7. At the top of the Computer window, point to a blank area in the title bar. Drag the window to the top edge of the desktop, and then release the mouse button to maximize the window. Continue to the next page to complete the skill Computer window Navigation pane Diagonal Resize pointer Vertical scroll bar Scroll box Horizontal scroll box Figure 1 Figure 2 18 Getting Started with Windows 7 Windows 7 Chapter 1

25 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 19 SKILL 5: Resize, Move, and Scroll Windows WordPad window snapped to edge of desktop Figure 3 Your own name Snip1 inserted 8. Drag the title bar down to restore the window to its original size, but not its original location. 9. In the Computer window, click the Close button. In the taskbar, right-click the Paint button, and then click Close window. Use the same technique to close the Calculator window. 10. In the taskbar, click the WordPad button to make it the active window. Drag the WordPad window title bar to the right edge of the desktop to snap the WordPad window as shown in Figure In the WordPad window, type your first and last name, and then press JKL. On the desktop, click the Lastname_Firstname_ w7_snip1 icon to display its full name. Drag the icon to the line below your name in the WordPad document, and then release the mouse button. A copy of the snip is inserted into the WordPad document. 12. Drag the Lastname_Firstname_w7_Snip2 file to the line below the figure you previously inserted into the WordPad document. Scroll to the top of the WordPad window, and then compare your screen with Figure In the top, left corner of the WordPad title bar, click the Save button. In the Save As dialog box, in the Navigation pane, click Desktop. In the File name box, type Lastname_Firstname_w7_Snips and then click Save. 14. Close the WordPad window. You have completed Skill 5 of 10 Snip2 inserted Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 19

26 _ch01_p002_051.qxd 6/27/11 2:43 PM Page 20 SKILL 6: Use Windows Explorer and Create Folders Windows Explorer is a program used to create and manage folders, and to copy, move, sort, and delete files. When you have a new category of files to store, you can create a new folder. 1. On the taskbar, click the Windows Explorer button. 2. If the window is not maximized, drag the title bar to the top of the screen. Alternately, on the right side of the title bar, click the Maximize button. 3. On the toolbar, click the Organize button, and then point to Layout. If Details pane is not checked, click to select it. 4. In the Navigation pane on the left side of the Computer window, click Computer. Compare your screen with Figure 1.If necessary, to the left of Computer, click the open arrow. The open arrow changes to a filled arrow pointing downward. 5. Insert your USB flash drive or another removable drive. If the AutoPlay dialog box displays, click Close. In the Navigation pane, under Computer, click your removable drive. Compare your screen with Figure 2. For this chapter, the file list is empty; your storage device or drive may already contain files and folders and may be named differently. Open/close arrow File list Details pane File list (yours may have files and folders) USB flash drive (your name may be different) Figure 1 Continue to the next page to complete the skill Figure 2 20 Getting Started with Windows 7 Windows 7 Chapter 1

27 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 21 SKILL 6: Use Windows Explorer and Create Folders New folder button New folder in edit mode Figure 3 Windows 7 folder Resize pointer Name column heading 6. With the flash drive selected, in the toolbar, click the New folder button. Compare your screen with Figure 3. A new folder named New folder is created with the name of the folder displayed in edit mode a mode in which you can change the name of a file or folder. 7. With New folder in edit mode, type Windows 7 and then press J. Doubleclick the Windows 7 folder to display its file list. 8. Right-click the file list, point to New, and then click Folder. Substitute your name where indicated, type Pictures of Firstname Lastname and then press J. 9. Use either technique just practiced to create a new folder named Documents of Firstname Lastname 10. In the file list, click the Name column heading as many times as needed to sort the content from a to z and then from z to a. The arrow in the Name column heading points up when the folders are displayed in ascending order (a to z) and points down when the folders are displayed in descending order (z to a). 11. Click as needed to sort the folders in descending alphabetical order from z to a. 12. In the file list, move the pointer to the left of the Date modified column heading to display the resize pointer, as shown in Figure Drag the resize pointer to the right to make the Name column slightly wider than the longest folder name. Alternately, double-click. You have completed Skill 6 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 21

28 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 22 SKILL 7: Move and Rename Folders and Copy Files You can move the folders, including the files in the folders, from another location to your flash drive or other storage device. 1. Navigate to the location where your student files for this book are stored. They may be stored on a CD, in a course management system, on a hard drive, or on a shared network drive. In this chapter, the data CD is used. 2. In the Navigation pane, click the CD open arrow, and then click the 01_student_data_files folder. 3. In the Navigation pane, if necessary, click the open arrow to the left of your storage device as shown in Figure Near the top of the file list, drag the Drawings folder to the Navigation pane directly on top of your Windows 7 folder. When the ScreenTip says Copy to Windows 7, release the mouse button. 5. Repeat the procedure just practiced to copy the Trip Pics folder to your Windows 7 folder. 6. In the Navigation pane, click your Windows 7 folder. In the file list, rightclick the Drawings folder, click Rename, type Drawings of Firstname Lastname and then press J. Compare your screen with Figure In the Navigation pane, under Computer, locate and click the folder named 01_ student_data_files to display its file list. 8. Near the middle of the file list, drag the City Hall file to your Windows 7 folder. Student files display in file list USB flash drive opened Trip Pics folder copied Folder copied and renamed Figure 1 Continue to the next page to complete the skill Figure 2 22 Getting Started with Windows 7 Windows 7 Chapter 1

29 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 23 SKILL 7: Move and Rename Folders and Copy Files Folders display first Two files copied to storage device Figure 3 Student files copied to Windows 7 folder 9. Right-click the Community Center file, and then from the shortcut menu, click Copy. This creates a copy of the Community Center file and places it in a temporary storage area called the Clipboard. 10. In the Navigation pane, click your Windows 7 folder. Right-click an open area of the file list, and then click Paste to copy the file. 11. Sort the Name column in ascending order and compare your screen with Figure 3. In a file list, the folders and files are sorted into two separate lists. Here, folders are listed first. 12. Display the 01_student_data_files file list again. Click the AFPR Logo 1 file, hold down V, and then click the Aspen Falls Logo file to select all the files between the first and last files. Drag one of the selected files to your Windows 7 folder to copy all four files. 13. Click the AF Boulevard file, hold down C, click the Budget file, and then click the City Park file. With the three files selected, drag one of the files to your Windows 7 folder. 14. In the file list, click the Contract file. Scroll to the bottom of the file list. Hold down V, and then click the Zoning Report file. Drag the selected files to your Windows 7 folder. Display your Windows 7 file list, and then compare your screen with Figure 4. You have completed Skill 7 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 23

30 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 24 SKILL 8: Move, Rename, and Delete Files When you drag a file or folder to another place on the same drive, the file or folder is moved not copied to that location. You can rename or delete files when you no longer need them. 1. If necessary, display your Windows 7 file list. 2. In the file list, click the Type column header to sort the files by file type. Point to the right border of the Type column heading, and then with the pointer, double-click to resize the column. 3. In the file list, use the wheel in the middle of your mouse or the vertical scroll bar to scroll down until you can see all of the Microsoft Office Word Document files. If necessary, in the Navigation pane, click your Windows 7 folder open arrow to display its folders, and scroll as needed to display all four folders as shown in Figure Click the Budget file, hold down V, and then click the Survey Letter file to select all the Word documents. Drag the selected files to the Documents of Firstname Lastname folder to move them to the folder. 5. In the Navigation pane, click the Documents of Firstname Lastname folder to display the moved files as shown in Figure 2. Sorted by file type Word document files Windows 7 folders Word documents moved to folder Figure 1 Continue to the next page to complete the skill Figure 2 24 Getting Started with Windows 7 Windows 7 Chapter 1

31 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 25 SKILL 8: Move, Rename, and Delete Files Views button arrow Picture files moved to folder File renamed Figure 3 Permanently delete file message 6. In the Navigation pane, click your Windows 7 folder. Use the technique just practiced to move the eight JPEG image files to the Pictures of Firstname Lastname folder. 7. Move the five Bitmap images BMP File to the Pictures of Firstname Lastname folder. 8. In the Navigation pane, click the Pictures of Firstname Lastname folder. On the toolbar, click the Views button arrow, and then if it is not already selected, click Large Icons. 9. In the file list, right-click the AF Boulevard file, and then click Rename. Type Aspen Falls Boulevard and then press HJG. Compare your screen with Figure In the file list, right-click the Historical Site 2 file, and then click Delete.The Delete File message box displays, as shown in Figure 4. When you delete files from removable storage such as a USB flash drive, the files are typically deleted permanently. 11. In the Delete File message box, click Yes. 12. In the upper left corner of the window, click the Back button to move back to your Windows 7 folder. Alternately, in the Navigation pane, click your Windows 7 folder. 13. In the file list, right-click the Trip Pics folder, and then click Delete. In the displayed Delete Folder message box, click Yes. When you delete a folder, all files in the folder are also deleted. You have completed Skill 8 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 25

32 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 26 SKILL 9: Compress Files and Use the Address Bar You can compress reduce the file size of one or more files into a single file. Compression is often used to combine many files into one file for easy distribution. You can use the address bar at the top of the Windows Explorer window to move to a desired location. 1. With your Windows 7 file list displayed, sort the Name column in ascending order. 2. Click the Aspen Falls Info file, hold down V, and then click the Zoning Report file. If necessary, in the Details pane, click Show more details, and then notice that the 17 files have a total size of about 5 MB as shown in Figure In the file list, right-click one of the selected files, and then from the displayed shortcut menu, point to Send to. Click Compressed (zipped) folder, and then wait a moment for the files to be compressed. The compressed folder displays the name of the file that you right-clicked, and it is in edit mode so you can change the file name. 4. With the compressed file in edit mode, type Files of Firstname Lastname and then press JG. Sort by file name and click Files of Firstname Lastname to display its details as shown in Figure 2. The compressed folder is about 1.6 MB which is about 68% smaller than the original file. File size of selected files Figure 1 Compressed file created and named Continue to the next page to complete the skill Total file size (yours may differ) Figure 2 26 Getting Started with Windows 7 Windows 7 Chapter 1

33 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 27 SKILL 9: Compress Files and Use the Address Bar Compressed file sizes Extract all files button Figure 3 Address bar Folders in Windows 7 folder 5. In the file list, double-click the Files of Firstname Lastname compressed folder, and then compare with Figure 3. When you need to extract the files from the compressed folder, click the Extract all files button on the toolbar. 6. Create a full-screen snip. Save the snip to the desktop as Lastname_Firstname_ w7_snip3 and then Close the Snipping Tool window. 7. Display your Windows 7 file list. Click Holiday Contract, press and hold V and then click Zoning Report. Right-click one of the selected items, and then click Delete. In the message, click Yes. Repeat to delete Aspen Falls Info. 8. Display the Pictures of Firstname Lastname file list. In the address bar, notice the path to the current folder. 9. In the address bar, to the right of Windows 7, click the arrow, and then compare your screen with Figure 4. All the folders in your Windows 7 folder including the compressed folder display in a menu. 10. From the menu, click the Drawings of Firstname Lastname folder to display its contents. 11. In the address bar, at the right of Computer, click the arrow to display a list of all available drives. 12. To the left of Computer, click the arrow to display the top-level items in the Navigation pane along with other commands. 13. Click in the file list to close the menu. You have completed Skill 9 of 10 Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 27

34 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 28 SKILL 10: Describe and Find Files and Folders Windows 7 has several search methods you can use to find files and folders. You can also add tags custom file properties that help you find and organize your files. 1. From your storage device, display the Drawings of Firstname Lastname file list, and then click the first file Beach. 2. Move the pointer to the line at the top of the Details pane to display the pointer, and then drag to display three lines of details. 3. In the Details pane, in the Tags box, click the text Add a tag.type LSS and then press r.type LSS Boat and then compare your screen with Figure Press JG to confirm the tags. Use the procedure just practiced type, do not use the check boxes to add the same two tags to the Surf Boat file. 5. In the Navigation pane, click the Pictures of Firstname Lastname folder, and then click the file River1. Type the following tags: LSS and LSS Boat Ramp and then press J. 6. In the Details pane, click the Title box, type River Station and then press J. 7. In the file list, right-click the River1 file, and then click Properties. In the Properties dialog box, click the Details tab. 8. Under Description, click the fourth Rating star from the left. Under Origin, click the Copyright box, and then type Public Domain Compare your screen with Figure 2, and then click OK. Tags assigned to other files in the folder Three lines of details Tags separated by semicolons Figure 1 Properties dialog box Details tab Description properties Copyright property Continue to the next page to complete the skill Figure 2 28 Getting Started with Windows 7 Windows 7 Chapter 1

35 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 29 SKILL 10: Describe and Find Files and Folders Search box File that contains LSS in file name Temporary search results folder Windows 7 folder selected Figure 3 Saved search folder 9. Display your Windows 7 file list. Click in the search box, type LSS and compare your screen with Figure In the file list below the displayed file, notice the search alternatives that are available. Under Search again in, click File Contents to display four files. 11. On the toolbar, click the Save search button, and then click Save. At the top of the Navigation pane, click Favorites. In the file list, double-click LSS to open the saved search as shown in Figure Create a full-screen snip. Click the Save Snip button. In the Save As dialog box, scroll down and click to display your Windows 7 file list. On the toolbar, click the New folder button. Type Snips and then press JG two times. In the File name box, type Lastname_Firstname_ w7_snip4 Click Save, and then click Close. 13. Use the skills practiced in this chapter to copy the three snips and WordPad document located on the desktop to the Snips folder. 14. In your Snips folder, open the WordPad document. Scroll to the bottom of the document, and then drag the Snip3 and Snip4 files into the document. If you are directed to print this project, press CG + p, and then click Print. Click Save, and then Close WordPad. 15. Close the Computer window. Delete the files and shortcuts you saved on the desktop, and then Close the gadgets that you added. Done! You have completed Skill 10 of 10 and your document is complete! Figure 4 Windows 7 Chapter 1 Getting Started with Windows 7 29

36 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 30 More Skills The following More Skills are located at More Skills 11 Create Backup Copies of Your Work When your work relies on computer files, it is a good practice to create copies of your files. In that way, if an active file is lost or damaged, you can work with the copy. In More Skills 11, you will create a compressed zip file from your Windows 7 folder and then copy it to another computer drive. To begin, open your Internet browser, navigate to locate the name of your textbook, and follow the instructions on the website. More Skills 12 Use Libraries to Organize Files You can organize files and folders stored at various locations on your computer into a library that can be viewed as a collection. You can add folders to existing libraries or add folders to libraries that you create. In More Skills 12, you will add a folder to an existing library, create your own library, and then add a folder to the new library. To begin, open your Internet browser, navigate to locate the name of your textbook, and follow the instructions on the website. More Skills 13 Search the Web with Internet Explorer 8 You can search for information on the Web using several search features in the Internet Explorer 8 Web browser. Some websites that search the Internet Bing, for example show a preview of potential websites that meet your search criteria. In More Skills 13, you will use Internet Explorer 8 to search the Web for information using several websites including bing.com. To begin, open your Internet browser, navigate to locate the name of your textbook, and follow the instructions on the website. More Skills 14 View Pictures from Digital Cameras You can use Windows Photo Viewer to view, print, rotate, copy, and photos created by a digital camera. You can also change folder window view settings to preview each digital photo and display details about how and when the photo was taken. In More Skills 14, you will use Windows Photo Viewer to view several digital photos in a folder window. To begin, open your Internet browser, navigate to skills, locate the name of your textbook, and follow the instructions on the website. 30 Getting Started with Windows 7 Windows 7 Chapter 1

37 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 31 Assessment Key Terms Active window Ascending order Click Clipboard Compress Context-sensitive command.. 10 Descending order Desktop Dialog box Drag Edit mode Gadget Gadget control Graphical user interface GUI Jump list Maximize Menu Minimize Operating system Restore Screen saver ScreenTip Scroll box Shake Shortcut Shortcut menu Snip Snipping Tool Start menu Tag Online Help Skills 1. Start your Web browser, for example Internet Explorer. In the Address Bar, type and then press J to display the What s new in Windows 7: Videos Web page. 2. Turn on your speakers or put on headphones. Scroll down to the Windows Live videos, and then click the SkyDrive link. The demo will begin as shown in Figure 1 and is only 1:36 minutes in length. If the video does not play, you might need to install Microsoft Silverlight from 3. Listen to and watch the demonstration, and then see if you can answer the following question: What would you need to do in order to use SkyDrive to access your school work from both home and school? Window Window name Windows Explorer Figure 1 Windows 7 Chapter 1 Getting Started with Windows 7 31

38 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 32 Assessment Matching Match each term in the second column with its correct definition in the first column by writing the letter of the term on the blank line in front of the correct definition. 1. Software that controls the hardware attached to your computer. 2. An interface that uses graphics or pictures to represent commands and actions. 3. The working area of the Windows 7 screen. 4. A graphic representation often a small image on a button that enables you to run a program or a program function. 5. A small note, usually displayed in a yellow box, which provides information about or describes a screen element. 6. A dynamic program that can be moved anywhere on your screen. 7. A program that captures a screen or part of a screen. A Desktop B Gadget C Graphical User Interface D Icon E Maximize F Minimize G Operating System H ScreenTip I Snipping Tool J Windows Explorer 8. To remove the window from the screen without closing it. 9. To increase the size of a window to fill the screen. 10. A program that enables you to create and manage folders, and to copy, move, sort, and delete files. 32 Getting Started with Windows 7 Windows 7 Chapter 1

39 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 33 Assessment Multiple Choice Choose the correct answer. 1. GUI is an acronym for. A. General universal information B. Globally unique identifier C. Graphical user interface 2. You can activate a shortcut menu by placing the pointer over an object and clicking the mouse button. A. Left B. Middle C. Right 3. A box that asks you to make a decision about an individual object or topic is called a box. A. Dialog B. Question C. Text 4. The button on the left side of the taskbar that is used to open programs, change system settings, find Windows help, or shut down the computer is called the button. A. Go B. Start C. Windows 5. The files and folders stored in the selected disk drive or folder are displayed in the list. A. Content B. File C. Navigation 6. When you create a new folder, the folder name displays in mode. A. Copy B. Delete C. Edit 7. When you copy an item, it is stored in the, a temporary storage area in Windows. A. Bit locker B. CGI bin C. Clipboard 8. You can a file or files to reduce the size of the files or combine files to make them easier to send. A. Compress B. Copy C. Merge 9. When you create a search folder, the search name displays in the Navigation pane in the category. A. Favorites B. Found C. Recent Searches 10. A custom file property that is read during searches is the property. A. Locate B. Statistics C. Tags Topics for Discussion 1. Recall that you can create folders when you have new categories of files to store. Consider what files you currently have and will have on your computer or storage device. What folders do you need to organize these files, and what names would you assign to each folder? 2. Recall that you can pin shortcuts to commonly used programs to the Start menu and taskbar. What programs do you think you would pin to the Start menu or taskbar? Windows 7 Chapter 1 Getting Started with Windows 7 33

40 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 34 Assessment Skill Check To complete this project, you will need the following file: New, blank WordPad document You will save your files as: Lastname_Firstname_w7_SC Lastname_Firstname_w7_SC1 Lastname_Firstname_w7_SC2 Lastname_Firstname_w7_SC_Zip 1. Turn on your computer, and if necessary, follow the log on instructions required for the computer you are using. 2. Right-click a blank area of the desktop. In the shortcut menu, move the pointer to the bottom of the list, and then click Personalize. 3. At the bottom of the Personalization window, click the Desktop Background button. Use the vertical scroll bar to display the Architecture desktop backgrounds, and then click the first thumbnail. Click Save changes to apply the new background, and then Close the Personalization window. 4. Right-click a blank area of the desktop, and then click Gadgets. Double-click the Slide Show gadget, and then Close the Gadgets window. Point to the Slide Show gadget, and then click the Larger size button. Drag the gadget to the right of the Recycle Bin icon. 5. Click the Start button, point to All Programs, and then click Accessories. Rightclick WordPad,point to Send to, click Desktop (create shortcut), and then click in any open area of the desktop. 6. On the desktop, double-click the WordPad icon to start the program. If necessary, snap the WordPad window on the right side of the desktop as shown in Figure In the WordPad window, type your first and last name and then press J. Click the Save button, and then in the displayed Save As dialog box, in the Navigation pane, click Desktop. In the File name box, type Lastname_Firstname_w7_SC and then click Save. 8. If necessary, insert your USB flash drive. On the taskbar, click the Windows Explorer button. If necessary, click the Restore Down button. With the pointer, resize the Libraries folder window approximately as shown in Figure 2, and then drag the window s title bar to position the window as shown. Figure 1 Figure 2 Continue to the next page to complete this Skill Check 34 Getting Started with Windows 7 Windows 7 Chapter 1

41 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 35 Assessment Figure 3 Figure 4 9. In the Navigation pane, under Computer, display the contents of your storage device. Click the New folder button, type Skill Check and then press J. 10. If necessary, pin the Snipping Tool to the taskbar. On the taskbar, click the Snipping Tool button. In the Snipping Tool window, click the New button arrow, and then click Full-screen Snip. 11. In the Snipping Tool window, click the Save Snip button. In the Save As dialog box, scroll down to display the Computer drives. Click your flash drive arrow to display its folders, and display your Skill Check file list. In the File name box, type Lastname_Firstname_w7_SC1 Be sure the Save as type box displays JPEG file, click Save, and then close the Snipping Tool window. 12. Maximize the folder window, and then display the Skill Check file list. 13. Click the snip JPEG image file to select it. In the Details pane, click the Tags box, type desktop and then press J. 14. In the upper right corner of the window, click in the search box, type desktop and then press J. In the displayed Search Results folder, click File Contents and then compare your screen with Figure Create a full-screen snip, Save it in your Skill Check folder as Lastname_Firstname_w7_SC2 and then close the Snipping Tool window. 16. In the upper right corner of the folder window, click the Restore Down button, and then display your Skill Check file list. 17. Click the first snip file, press and hold V, and then click the second snip file. Drag one of the selected files to a blank area below your name in the WordPad window. If you are printing your work, print the WordPad document. 18. In the WordPad window, click the Save button, and Close WordPad. 19. On the desktop, point to the Lastname_Firstname_w7_SC file, and then drag the file to a blank area in the Skill Check file list to copy the file. 20. Maximize the folder window. Sort the files in ascending order, and then select all three files. Right-click the first file, point to Send to, and then click Compressed (zipped) folder. Name the compressed folder Lastname_Firstname_w7_SC_Zip as shown in Figure Close all open windows, and then Close the Slide Show gadget. Delete the WordPad shortcut and WordPad file from the desktop. Return the desktop to its original settings, and then remove the Snipping Tool icon from the taskbar. Submit as directed. Done! You have completed the Skill Check Windows 7 Chapter 1 Getting Started with Windows 7 35

42 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 36 Assessment Assess Your Skills 1 To complete this project, you will need the following folder: 01_student_data_files You will save your files as: Lastname_Firstname_w7_Skills1 Lastname_Firstname_w7_Skills1_Snip1 1. Add the Weather gadget to the desktop, and then set the location to your own city. Set the gadget to the larger size, and then position it in the lower left corner of the desktop. 2. Pin the Snipping Tool to the taskbar. 3. Start WordPad. If necessary, snap the WordPad window to the right edge of the desktop. In WordPad, type your first and last name, and then press J. 4. Open the Computer window, and then position and resize the window between the upper left corner of the desktop and the WordPad window and above the Weather gadget. 5. In the Computer window, display your USB drive or storage device file list, and then create a new folder named Assess Your Skills 1 6. Display the Desktop Background gallery, and then under United States, apply the first thumbnail. 7. Open the Screen Saver Settings dialog box, and then change the screen saver to Bubbles. Move the dialog box to the middle of the screen. Compare your screen with Figure 1, and then create a full-screen snip. Save the snip in your Assess Your Skills 1 folder with the name Lastname_Firstname_w7_Skills1_ Snip1 Close the dialog box and the Personalization window. Lastname_Firstname_w7_Skills1_Snip2 Lastname_Firstname_w7_Skills1_Zip 8. Maximize the Computer window, and then display the contents of the 01_student_ data_files folder located in the student CD. Sort the files by type, and then copy the 10 Microsoft Office files to your Assess Your Skills 1 folder. 9. In your Assess Your Skills 1 folder, rename the file Volunteers as Job Fair Volunteers and then delete the Lightning file. 10. Sort by Name in ascending order. Compare your screen with Figure 1, and then create a full-screen snip. Save the snip in your Assess Your Skills 1 folder with the name Lastname_Firstname_w7_Skills1_Snip2 11. Restore Down your storage drive folder window. Drag the two snip files into the WordPad window. Save the WordPad file in your Assess Your Skills 1 folder with the name Lastname_Firstname_w7_Skills1 If you are printing your work, print the WordPad document. Close WordPad. 12. In your Assess Your Skills 1 folder, select the three files with your name in the file name, and then create a compressed folder named Lastname_Firstname_ w7_skills1_zip 13. Close all open windows, and then Close the Weather gadget. Delete the Snipping Tool shortcut, and then return the desktop to its original settings. Submit as directed. Done! You have completed Assess Your Skills 1 Figure 1 36 Getting Started with Windows 7 Windows 7 Chapter 1

43 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 37 Assessment Assess Your Skills 2 To complete this project, you will need the following folder: 01_student_data_files Figure 1 You will save your files as: Lastname_Firstname_w7_Skills2 Lastname_Firstname_w7_Skills2_Snip1 1. Add the CPU Meter gadget to the desktop and position it in the lower left corner of the desktop. Pin the Snipping Tool to the taskbar. 2. Start WordPad. If necessary, snap the WordPad window to the right edge of the desktop. In WordPad, type your first and last name, and then press J. 3. Open the Computer folder window, and then position and resize the window between the left edge of the screen and the WordPad window and above the CPU Meter gadget. 4. In the Computer window, display your USB drive or storage device file list, and then create a new folder named Assess Your Skills 2 5. Display the Desktop Background gallery, and then under Nature, apply the third thumbnail. Close the Personalization window. 6. Compare with Figure 1, and then create a full-screen snip. Save the snip in your Assess Your Skills 2 folder with the name Lastname_Firstname_w7_Skills2_Snip1 7. Maximize the folder window, and then display the 01_student_data_files file list located in the student CD. Copy the eight JPEG image files to your Assess Your Skills 2 folder. 8. In your Assess Your Skills 2 folder, rename the file River1 as Aspen Falls River and then delete the River2 file. Lastname_Firstname_w7_Skills2_Snip2 Lastname_Firstname_w7_Skills2_Snip3 Lastname_Firstname_w7_Skills2_Zip 9. Sort by Name in ascending order, and then create a full-screen snip. Save the snip in your Assess Your Skills 2 folder with the name Lastname_Firstname_w7_Skills2_ Snip2 10. Tag the Fountain file with the text City Park 11. Search your Assess Your Skills 2 folder for file names or file contents with the text Park 12. Compare your screen with Figure 1 and then create a full-screen snip. Save the snip in your Assess Your Skills 2 folder with the name Lastname_Firstname_w7_Skills2_Snip3 13. Display your Assess Your Skills 2 file list and then Restore Down the folder window. Drag the three snip files into the WordPad window. Save the WordPad file in your Assess Your Skills 2 folder with the name Lastname_Firstname_w7_Skills2 If you are printing your work, print the WordPad document. Close WordPad. 14. In your Assess Your Skills 2 folder, select the four files with your name in the file name, and then create a compressed folder named Lastname_Firstname_w7_Skills2_Zip 15. Close all open windows, and then Close the CPU Meter gadget. Delete the Snipping Tool shortcut, and then return the desktop to its original settings. Submit as directed. Done! You have completed Assess Your Skills 2 Windows 7 Chapter 1 Getting Started with Windows 7 37

44 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 38 Assessment Assess Your Skills Visually To complete this project, you will need the following file: New, blank WordPad document You will save your files as: Lastname_Firstname_w7_AV Lastname_Firstname_w7_AV_Snip Configure your desktop as shown in Figure 1. The desktop background is from the United States category, and the taskbar is on the right edge of the screen. In the upper left corner, add the Control Panel shortcut, and then arrange the three shortcuts as shown in the figure. In the upper right corner, add the WordPad, Paint, and Calculator shortcuts, and then arrange them as shown. In the lower left corner, add the Currency, Calendar, and Clock gadgets. Enlarge the Currency gadget and then arrange the three gadgets as shown in Figure 1. On your USB flash drive, create a new folder named Assess Your Skills Visually and then close the Computer window. Compare your desktop with Figure 1, and then create a full-screen snip. Save the snip file as Lastname_Firstname_w7_ AV_Snip Create a new WordPad document, add your name, and then drag the snip file into the WordPad window. Save the WordPad document in your Assess Your Skills Visually folder as Lastname_Firstname_w7_AV Print the WordPad document or submit your files as directed by your instructor. Return the desktop to its original settings. Figure 1 Done! You have completed Assess Your Skills Visually 38 Getting Started with Windows 7 Windows 7 Chapter 1

45 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 39 Assessment Skills in Context To complete this project, you will need the following folder: 01_student_data_files You will save your file as: Lastname_Firstname_w7_Context The files in the folder 01_student_data_files have work from three different projects. To organize these files, on your storage device, create a new folder named Skills in Context In the new folder, create three additional folders with the following names: Safety Presentation and Job Fair and Water Quality Search the 01_student_data_files folder for file names and file contents for each project name. Then copy the files listed in the search results to the appropriate project folder. For example, search safety and then copy the four files from the student files to your Safety Presentation folder. Using this technique, you should find and move four files into the Job Fair folder and four files into the Water Quality folder. Select your Skills in Context folder, and then create a zipped archive named Lastname_Firstname_w7_Context Submit the compressed folder as directed by your instructor. If you are printing your work, create three snips showing the contents of each project folder. Then start WordPad, type your name, and drag the three snips into the WordPad window. Print the WordPad document, and close it without saving changes. Done! You have completed Skills in Context Skills and You To complete this project, you will need the following files: Personal files stored on your computer You will save your files as: Lastname_Firstname_w7_SY1 Lastname_Firstname_w7_SY2 Lastname_Firstname_w7_SY3 Use the skills you have practiced in this chapter to customize your computer s desktop. Change the desktop background and add at least one gadget that interests you. If you have personal files that you have created outside of your work for this chapter, organize those files. Create new folders for each project and rename your files so that they clearly identify their contents. Move the files into the appropriate folders and delete files that are duplicates, old versions, or no longer needed. Create a snip showing your desktop named Lastname_Firstname_ w7_sy1 Then, create at least two more snips that illustrate your work to organize your personal files. Name each snip Lastname_ Firstname_w7_SY2 then Lastname_Firstname_w7_SY3 and so on. Print the snips in a WordPad document, or submit the files electronically as directed by your instructor. Done! You have completed Skills and You Windows 7 Chapter 1 Getting Started with Windows 7 39

46 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 40 Glossary Accelerator A feature that searches for specialized information using the text you select on a Web page. Active window The window in which typing or clicking occurs. Ascending order A sort order beginning with lower values and ending with higher values. For example, a to z. AutoComplete A feature that stores the information and passwords that you enter into website forms so that you can automatically fill in other forms. Backup A duplicate copy of computer files that can be used if the active copy is lost or damaged. Click The action of pressing the left mouse button one time. Clipboard A temporary storage area from which you can paste an item. Compress To reduce the file size of one or more files into a single file that uses a.zip file extension. Context-sensitive command An action commonly used when working with the selected object. Descending order A sort order beginning with higher values and ending with lower values. For example, z to a. Desktop The work area of the Windows 7 screen. Dialog box A box that asks you to make a decision about an individual object or topic. Drag To move the mouse while holding down the left mouse button and then releasing the button at the appropriate time. Edit mode A mode in which you can change the name of a file or folder. Gadget A dynamic program that can be moved anywhere on your screen. Gadget control A four-button tool set used to modify gadgets. Graphical user interface An interface that uses graphics or pictures to represent commands and actions. GUI An acronym for graphical user interface. Hyperlink Text or a picture that moves you to a new location or Web page when it is clicked. InPrivate A feature that prevents Internet Explorer from collecting information as you browse. Jump list A list of related files or commands that you might jump to. Library A collection of files and folders stored at different locations on your computer that can be viewed as a single folder. Maximize To enlarge a window to occupy the entire screen. Menu A list of commands within a category. Minimize To reduce a window to a button on the taskbar, removing it from the desktop without actually closing it. Operating system Software that controls the hardware in your computer. Pixel The smallest dot of color in a picture, screen, or printout. Restore To reduce a window to the size it was before being maximized. Screen saver An animation that displays on your screen after a set period of computer inactivity. ScreenTip A small note that describes a screen element. Scroll bar A screen element added to the window whenever the window contains more content than it can display. Scroll box A box in the scroll bar that provides a visual indication of your location within a window. Search provider A website designed specifically for searching the World Wide Web. Shake To move a window back and forth quickly to open or close all other windows. Shortcut An icon linked to another file or program that opens the file or program. Shortcut menu A list of context-sensitive commands commonly used when working with the selected object. Snip A screen shot captured using the Snipping Tool. Snipping Tool A program that captures a screen or part of a screen. Start menu A menu that gives you access to all the programs on your computer. Tag A custom file property that helps you find and organize your files. URL An address of a specific page on the Internet. Web browser A program used to display Web pages and navigate the World Wide Web. Window A rectangular box that displays programs, files, and folders. Window name The name of a window that displays in the title bar. Windows Explorer A program used to create and manage folders, and to copy, move, sort, and delete files. 36 Getting Started with Windows 7 Glossary

47 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 41 Technology in Focus Information Technology Ethics From time-to time throughout we will explore what technology ethics. We will start with an examination of what ethics are, how your personal ethics develop, and how your personal ethics fit into the world around you. We ll also examine how technology and ethics affect each other and how technology can be used to support ethical conduct. In later chapters we will examine several key issues in technology ethics today, including the areas of social justice, intellectual property rights, privacy, e-commerce, free speech, and computer abuse. People speak of ethics and the lack of ethics casually all the time, but the ethical choices that individuals make are an extremely serious matter and can have a far-reaching impact. It is important to have a clear idea of what ethics are, what your personal ethics are, and how personal ethics fit into the world at large. Security Computer Abuse Intellectual Property Censorship Technology in Focus Chapter 1 Getting Started with Windows 7 41

48 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 42 Technology in Focus Ethics in Computing You just bought a new notebook computer. You know you can go to BitTorrent or LimeWire to download the latest summer blockbuster movie and its soundtrack. You also probably know this is unethical. Although pirating music and videos is a valid example of unethical behavior, it has been overused as an illustration of the ethical challenges of technology. There is a vast range of ethical issues surrounding technology (as shown in Figure 1), several of which we will discuss in this section. Many other issues are discussed in the Ethics in IT sections of each chapter throughout the book. What Is Ethics? Ethics is the study of the general nature of morals and of the specific moral choices made by individuals. Morals involve conforming to established or accepted ideas of right and wrong (as generally dictated by society), and are usually viewed as black and white. Ethical issues often involve subtle distinctions, such as the difference between fairness and equity. Ethical values are the guidelines you use to make decisions each day. For example, the person in front of you at the coffee shop drops a dollar on the floor and doesn t notice it. Do you tell him or her about it, or do you pick up the dollar and use it to pay for your coffee? Doesn t everyone have the same basic ethics? There are many systems of ethical conduct. Relativism is a theory that holds that there is no universal moral truth and that instead there are only beliefs, perspectives, and values. Everyone has his or her own ideas of right and wrong, and so who are we to judge anyone else? Another ethical philosophy is situational ethics, which states that decision making should be based on the circumstances of a particular situation and not on fixed laws. Many other ethical systems have been proposed over time, some of which are defined by religious traditions. For example, the expression Judeo-Christian ethics refers to the common set of basic values shared across the Jewish and Christian religious traditions. These include behaviors such as respecting property and relationships, honoring one s parents, and being kind to others. Figure 1 Ethics in computing covers a wide range of areas, not just privacy and security. Are laws established to guide people s ethical actions? Laws are formal, written standards designed to apply to everyone. Laws are enforced by government agencies (such as the police, the Federal Bureau of Investigation, the Food and Drug Administration, and so on) and interpreted by the courts. It is not possible to pass laws that cover every possible behavior that human beings can engage in. Therefore, societal ethics provides a general set of unwritten guidelines for people to follow. Rule utilitarianism is an ethical theory that espouses establishing moral guidelines through specific rules. The idea behind this system is that if everyone adheres to the same moral code, society as a whole will improve and people will be happier. Many societies follow this system in general terms, including the United States. For instance, laws against nudity in public places (except for a few nude beaches) in the United States help define public nudity as immoral. Don t some people behave unethically? Although many valid systems of ethical conduct exist, sometimes people act in a 42 Getting Started with Windows 7 Technology in Focus Chapter 1

49 _ch01_p002_051.qxd 6/27/11 2:44 PM Page 43 Technology in Focus manner that violates the beliefs they hold or the beliefs of the ethical system they say they follow. Unethical behavior can be defined as not conforming to a set of approved standards of social or professional behavior. For instance, using your phone to text message a test answer to your friend during an exam is prohibited by many colleges rules of student conduct. This behavior is different from amoral behavior, in which a person has no sense of right and wrong and no interest in the moral consequences of his or her actions. Is unethical behavior a euphemism for illegal activity? Unethical behavior does not have to be illegal. An example of an unethical but not illegal practice is supermarket slotting fees. These are fees that some supermarkets charge to produce companies and product manufacturers for the privilege of having their products placed on store shelves. This is considered unethical by many people because it puts smaller companies, which often don t have the financial resources to pay these fees, at a disadvantage. Not all illegal behavior is unethical. Civil disobedience, which is manifested by intentionally refusing to obey certain laws, is used as a form of protest to effect change in extreme situations. Gandhi s nonviolent resistance to the British rule of India, which led to India s establishment as an independent country, is an example of civil disobedience. Although the British were ruling India, is it ever ethical for one country to control another country s people? of pain or anger in your life. Your words and actions may also be driven by a combination of criteria. As you choose your words and actions, you are following a set of personal ethics a checklist of personal decisions you have compiled to organize your life. Some people have a clear, well-defined set of principles they follow. Others ethics are inconsistent or are applied differently in similar situations. It can be challenging to adhere to your own ethical system if the consequences of your decisions today might lead to an unhappy result for you in the short term. For instance, to get the job of your dreams, should you exaggerate a bit on your résumé and say you ve already finished your college degree, even though you are still one credit short? Is this lying? Is such behavior justified in this setting? After all, you do intend to finish that last credit, and you would work really hard for this company if you were hired. If you tell the truth and state that you haven t finished college yet, then you might be passed over for the position. Making this choice is an ethical decision (see Figure 2). Which system of ethics works best? There is no universal agreement on which is the best system of ethics. Most societies use a blend of different systems. Regardless of the ethical system of the society in which you live, all ethical decisions are greatly influenced by personal ethics. Personal Ethics What are personal ethics? Every day you say certain things and take specific actions, and at each point you are making decisions based on some criterion. It may be that you are trying to care for the people around you, or are trying to eliminate a source Figure 2 It would be nice if there were signposts to ethical conduct, but the issues are complex. Technology in Focus Chapter 1 Getting Started with Windows 7 43

50 _ch01_p002_051.qxd 6/27/11 2:45 PM Page 44 Technology in Focus How do a person s ethics develop? Many elements contribute to your ethical development (see Figure 3). Naturally, your family has a major role in establishing the values you cherish in your own life, and these might include a cultural bias toward certain moral positions. Your religious affiliation is another major influence in your ethical life, because most religions have established specific codes of ethical conduct. How these sets of ethics interact with the values of the larger culture is often challenging. Issues such as abortion, the death penalty, and war force confrontations between personal ethical systems and the larger society s established legal-ethical system. As you mature, your life experiences also affect your personal ethics. Does the behavior you see around you make sense within the ethical principles that your family, your church, or your first-grade teacher taught you? Has your experience led you to abandon some ethical rules and adopt others? Have you modified how and when you apply these laws of conduct, depending on what is at stake? Religion Don t tell lies. Family Don t litter. Your ethical behavior Teachers Experience Don t speed or you ll get a ticket. What if I m not sure what my personal ethics are? When you have a clear and firm idea of what values are most important to you, it may be easier to handle situations in your professional and your personal life that demand ethical action. Follow these steps to help define your personal ethics: Figure 3 Many different forces shape your ethical worldview. Don t cheat on tests or you ll fail. 1. Describe yourself. Write down words that describe who you are, based on how others view you. Would a friend describe you as honest, or helpful, or kind? 2. List your beliefs. Make a list of all the beliefs that influence your decision making. For example, would you be comfortable working as a research assistant in a lab that infected animals with diseases and used them for medical research? How important is it to you that you never tell a lie? Consider whether your answers to each of these questions are flexible. Are there situations in which your answers might change (say, if a friend were ill or in danger)? 3. Identify external influences. Consider the places where you work and live and how you relate to the people you see during the day. Are there things that you would like to change about these relationships that would merit listing them in a code of ethics? 4. Consider why. After writing down your beliefs, think about why you believe them. Have you accepted them without investigation? Do they stand up in the context of your realworld experiences? For which of these values would you make short-term sacrifices in order to uphold your beliefs? 5. Prepare a statement of values. It can be useful to distill what you have written into a short list. By having a well-defined statement of the values you hold most important in your own life, which you can refer to in times of challenge, it will be easier for you to make ethical decisions. 44 Getting Started with Windows 7 Technology in Focus Chapter 1

51 _ch01_p002_051.qxd 6/27/11 2:45 PM Page 45 Technology in Focus Are there tangible benefits to ethical living? Society has established its own set of rules of conduct in the form of laws. Ignoring or being inconsistent in following these principles can surely have an immediate impact. Whether it is complying with a law that affects the way your business is run, or with a law that affects your personal life (don t exceed the speed limit or you ll receive a fine), decision-making principles that work with society s legal boundaries can make your life much simpler. More and more research is showing the health benefits of ethical living. When your day-to-day decisions are in conflict with the values you consider most important as a human being, you often develop stress and anger. Constant conflict between what you value and what actions you are forced to take can lead to a variety of types of mental and physical damage. Perhaps even happiness itself is a result of living ethically (see Figure 4). Positive psychology is a new focus in the field of psychology. Pioneered by Dr. Martin Seligman of the University of Pennsylvania, this field works to discover the causes of happiness instead of addressing the treatment of mental dysfunctions. Dr. Seligman s research has shown that, by identifying your personal strengths and values, and then aligning your life so that you can apply them every day, you can experience an increase in happiness (and a decrease in depression) equivalent to the effects of antidepressant medication and therapy. Thus, finding a way to identify and then apply your ethics and values to your daily life can have an impact on your health and happiness. Personal Ethics and Your Worldview How do my personal ethics fit into the world at large? All of your actions, words, and even thoughts are controlled by your personal ideas of right and wrong. But do your ethics shift when you go to work? Your employer expects you to follow the ethics and rules of conduct that the owner has established for the business. Although each person at your workplace may be trying to follow corporate ethical guidelines, each person will follow them differently based on his or her personal ethics. Person A may feel it is acceptable to tell white lies to get more funding for his project, whereas Person B might believe that telling the truth at all times is the best and only way that she can foster the teamwork and cooperation necessary to complete a project. Figure 4 The field of positive psychology shows that living and working ethically affects your happiness. Technology in Focus Chapter 1 Getting Started with Windows 7 45

52 _ch01_p002_051.qxd 6/27/11 2:45 PM Page 46 Technology in Focus This doesn t mean that individuals need to blindly follow practices they feel are unethical or detrimental to society at large. Most whistle-blowers are people that report businesses to regulatory agencies for committing illegal acts. Other whistle blowers expose unethical (but still legal) acts by their employers by publicizing unethical behavior through various media outlets. In summary, when you are working in a business environment, your ethics are guided by the ethical principles that are defined by the business owner or management, but you are still ultimately guided by your personal ethics. How do employers affect personal ethics? Should your employer have control (or even input) about your conduct outside of the office? Do behavior, integrity, and honesty off the job relate to job performance? They might. But even if they don t, your actions could reflect poorly on your employer from your employer s perspective. Consider Ellen Simonetti, who was fired by Delta Airlines for blogging. Even though Ms. Simonetti never mentioned Delta Airlines by name on her blog ( Queen of the Sky: Diary of a Dysfunctional Flight Attendant ), Delta Airlines objected to photos that she posted of herself and fellow flight attendants in their Delta uniforms. Delta Airlines felt that the photos were inappropriate and portrayed negative images of Delta Airlines employees. Another example is Jillian Tomlinson, the Australian surgeon who was suspended by her employer for discussing medical procedures, her work environment, and fellow employees, and for posting CAT scans of patients on her blog (although patient names were not revealed). Therefore, although your ethics might dictate one mode of behavior, you need to consider how your employer might view your actions (see Figure 5). How does making ethical choices in a business setting differ from making personal ethical choices? Most personal ethical decisions involve few people, unless the decision results in a significant impact on society. When making ethical choices in the business world, give careful consideration to the stakeholders of the business. Stakeholders are those people or entities who are affected by the operations of a business. Figure 5 Is your boss watching you? Does that make you more or less inclined to behave ethically? Before making an ethical choice for a business, you need to consider the effect that choice will have on all of the stakeholders. Typical stakeholders for most businesses are customers, suppliers, employees, investors (shareholders), financial lenders, and society. For instance, suppose you decide to cut costs in your restaurant by hiring undocumented workers. While this might boost profits in the short term, the long-term impact on stakeholders can be severe. Potential employees who are eligible to work in the United States will be denied jobs. If you are caught using undocumented workers, fines will be levied against the business, which will cause investors to lose money and may affect the company s ability to repay lenders. The negative publicity from being caught may cause a downturn in business, which, in turn, might force layoffs of employees or even closure of the business. Your simple decision on cutting costs isn t as simple as it may seem! 46 Getting Started with Windows 7 Technology in Focus Chapter 1

53 _ch01_p002_051.qxd 6/27/11 2:45 PM Page 47 Technology in Focus Technology and Ethics: How One Affects the Other In both good and bad ways, technology affects our community life, family life, work environment, education, and medical research, to name only a few areas of our lives. Because technology moves faster than rules can be formulated to govern it, how technology is used is often left up to the individual and the guidance of his or her personal ethics. Technology constantly challenges our ethics as individuals and as a society. In the rest of this Technology in Focus feature, we will explore some issues involving the relationship between technology and ethics. Specifically, we will examine situations in which ethics and technology touch each other: social justice (whistle-blowing), intellectual property (international piracy), privacy (personal privacy and technology), e-commerce (geolocation), electronic communication issues (free speech), and computer abuse (cyberbullying). Ethical considerations are never black and white. They are complex, and reasonable people can have different yet equally valid views. We present alternative viewpoints in each setting for you to consider and discuss. Figure 6 summarizes these issues. Using Computers to Support Ethical Conduct Although there are many opportunities to use computers and the Internet unethically, many more ways are available to use technology to support ethical conduct. Many charitable organizations use the Internet for fund-raising. When a major earthquake struck Haiti in 2010, organizations such as the Salvation Army (see Figure 7) and other charities supporting relief efforts used their Web pages to help donors quickly, easily, and securely make contributions to aid earthquake victims. Using technology to garner contributions enables charities to raise billions of dollars quickly for relief efforts. When you spot unethical behavior at your company, you need a fast, secure way to report it to the appropriate members of management. The Sarbanes Oxley Act requires companies to provide mechanisms for employees and third parties to report complaints, including ethics violations. These mechanisms are Ethics in Computing TOPIC ETHICAL DISCUSSION DEBATE ISSUE Social justice Are there limits to whistle-blowing? Does technology provide too easy an access for whistle-blowing? Intellectual property Privacy E-commerce Electronic communication Computer abuse Figure 6 Do entire countries support software piracy? Is personal privacy a casualty of the modern age? Do geolocation devices and applications threaten privacy? When does big business limit free speech? Whose responsibility is it to monitor cyberbullying? Can we impose our values and intellectual property laws on the world? Should personal privacy be protected? Do the benefits of geolocation devices and applications outweigh the risks? Should companies allow the Chinese government to dictate when to curtail free speech? Should parents bear all the responsibility of monitoring cyberbullying, or should it be in the hands of public officials? Technology in Focus Chapter 1 Getting Started with Windows 7 47

54 _ch01_p002_051.qxd 6/27/11 2:45 PM Page 48 Technology in Focus Figure 7 Most major charities facilitate donations through the Internet. required to provide the employees with anonymity. In addition, many businesses are using their Web sites to allow whistle-blowers to report wrongdoing anonymously, replacing previous and telephone hotline systems, which did not shield employees from being identified. With an electronic system, it is easier for a company to sort and classify complaints and designate them for appropriate action. Electronic systems such as intranets and are also excellent mechanisms for informing employees about ethics policies. Storing ethics guidelines electronically on a company intranet ensures that employees have access to information whenever they need it. By using , a company can communicate new policies, or changes to existing policies, to employees quickly and efficiently. 48 Getting Started with Windows 7 Technology in Focus Chapter 1

55 _ch01_p002_051.qxd 6/27/11 2:45 PM Page 49 Throughout your life, you will encounter many ethical challenges relating to information technology. Your personal ethics combined with the ethical guidelines your company provides and the general ethical environment of society will guide your decisions. For further information on ethics, check out the following Web sites: ethics.csc.ncsu.edu ethicscenter.net business-ethics.com business-ethics.org Technology in Focus Chapter 1 Getting Started with Windows 7 49

56 _ch01_p002_051.qxd 6/27/11 2:53 PM Page 50 Students, Welcome to myitlab! Your instructor has chosen to use myitlab as a component of your course. Designed to help you succeed in your course, myitlab provides you with a training and testing environment for Microsoft Office applications, computer skills, and computer concepts. To access your myitlab online course for the first time, you need to register and log in. Whenever you want to use myitlab after that, you just need to log in. You can do both from the same starting point, at To register, you will need To register for myitlab 1. A valid address 2. myitlab student access code 3. Your school s zip code 4. Course ID from your instructor If you purchased a new textbook, it should have come with a Student Access Kit that contains a code you can use to register. If you do not have a Student Access Kit, you can purchase access online with a major credit card. 1. Start Internet Explorer and go to Click the Student button, under First-Time Users. 2. Agree to the License Agreement and terms by clicking I Accept 3. On the Access Information page, you will be asked if you have a Pearson Education account. If Yes, enter the existing login name and password. 4. If you do not have an account, click the No option, and enter your desired login name and password. Re-type your password. 5. Enter your Access Code from the myitlab Student Access Kit. 6. On the Account Information page, enter your first and last name and In the School Location section, select your country and enter your school s ZIP or postal code. Select your school from the list. 8. Select a Security Question and enter the answer. Click Next. 9. A Confirmation and Summary page displays, indicating your registration is successful! This information will also be ed to you. 10. Click Log in Now to log into myitlab. 11. On the My Courses page, click Enroll in a Course and type the Course ID provided to you by your instructor it will be similar to this: CRSABQW On the Confirm Course page verify the course and instructor are correct. Click Submit, and then Enter Course Now. To log into myitlab 1. Go to 2. Enter the personal user name and password you just created, and click Log In. Click the Course Name to enter your course. Need More Help? Additional help can be found at on the Support tab, under Student Support. 50 Getting Started with Windows 7 Technology in Focus Chapter 1

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